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About

A single platform that combines cloud phone, video collaboration, team chat, contact center and analytics. Optimize your organization's total cost of ownership by giving each user the exact features needed for the job. Eliminate organizational silos with full analytics and collaboration between contact center agents and functional area experts. Single administration tool for system setup, with user and data management. Combine call, directory, video conferencing, chat and contact center in a single license. Connect your business around the globe with enterprise-grade reliability and quality in the cloud. Schedule, start or join HD video and audio conferences from any device or room with no friction. Easily access your contacts whether they are colleagues on the same account or an external user. Design better customer experiences with an intelligent, collaborative, and reliable solution.

About

Local phone numbers from all over the world. Customers have a couple options on what they can do with their "FlyNumbers". They can set calls to VoIP or forward calls to a regular phone number. There is an optional cloud phone system which included features like a call menu, time based routing and much more.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes that need a business VoIP and cloud communications system

Audience

Companies and individuals that need a virtual phone number and/or PBX-phone system

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.99 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$2.95
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Flexible deployment across all major operating systems (windows\Mac etc) also has 24x7 phone and chat support. Fairly easy-to-use data analytics showing how long an employee has been on the phone and how many calls have been made/received by any particular employee.

Cons

  • Currently, there is no ability to automate the deployment of the user app via automation deployment tools. Speed of solving support issues. Better instructions on how to record meetings and then access the recording.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

8x8
Founded: 1987
United States
www.8x8.com

Company Information

FlyNumber
Founded: 2009
United States
www.flynumber.com

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications

Alternatives

SendMyCall

SendMyCall

EZphone Systems
Intermedia Unite

Intermedia Unite

Intermedia

Categories

Business VoIP Supported
Cloud PBX Supported
SIP Trunk Supported
Telephony Supported
UCaaS Supported
Video Conferencing Supported
Web Conferencing Supported

Categories

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Integrations

8x8 Video Meetings Supported
Act! Supported
AdQuick Supported
Asterisk Not Supported
Bullhorn Supported
Chatterbox Supported
CoRecruit Supported
Dimension Labs Supported
Dynamics Telephony Supported
Gong Supported
IRIS Clarity Supported
Indent Supported
Jiminny Supported
Lariat Collections Platform Supported
Linphone Not Supported
Prodoscore Supported
Quickwork Supported
SalesExec Supported
Workers by Delos Supported
ZIRO Supported

Integrations

8x8 Video Meetings Not Supported
Act! Not Supported
AdQuick Not Supported
Asterisk Supported
Bullhorn Not Supported
Chatterbox Not Supported
CoRecruit Not Supported
Dimension Labs Not Supported
Dynamics Telephony Not Supported
Gong Not Supported
IRIS Clarity Not Supported
Indent Not Supported
Jiminny Not Supported
Lariat Collections Platform Not Supported
Linphone Supported
Prodoscore Not Supported
Quickwork Not Supported
SalesExec Not Supported
Workers by Delos Not Supported
ZIRO Not Supported
Claim 8x8 and update features and information
Claim 8x8 and update features and information
Claim FlyNumber and update features and information
Claim FlyNumber and update features and information