Related Products
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About
The Omnichannel Suite for Salesforce Brands.
Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience.
Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more.
Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages.
Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce.
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About
We measure performance and provide deep insights into the effectiveness of each of your app channels. The reports capture volumetrics, channel effectiveness and customer loyalty scores. Elegant chat panel for your sales & support staff to handle multiple live chats received via multiple app channels. Key capabilities include. Business Initiated conversations help you start or re-engage with your customers. These messages could range from sending regular updates to specific transaction-related notifications or reminders. Our standard REST APIs allow your back-end applications to auto-trigger messages based on set business rules. These APIs, tightly integrated with your CRM/ERP applications enable inbound queries to enrich our chatbot capabilities to provide responses in real-time.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Salesforce brands interested in a powerful omnichannel suite
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Audience
Businesses searching for a customer advocacy platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Information1440
Founded: 2009
United States
www.1440.io
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Company InformationReferralYogi
Founded: 2017
India
www.referralyogi.com
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Alternatives |
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Categories |
Categories |
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Integrations
Instagram
Salesforce
Salesforce Order Management
TikTok
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