PRSONAS™ Digital Experience Platform

PRSONAS™ Digital Experience Platform

PRSONAS by nuMedia Innovations
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About

The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more. Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages. Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce.

About

PRSONAS™ is a custom digital workforce that improves your staff's productivity while maintaining an engaging human-like user experience for your customers. PRSONAS™ uses natural expressions and conversation in almost any language including American Sign Language. Let our experts help you create a custom character that will be your perfect brand ambassador. Your human staff members are free to handle higher-value tasks, and leave the mundane, repetitive tasks to PRSONAS™. We simply integrate an engaging personality with your existing software solutions allowing you to provide the highest level of customer engagement while reducing your operating and onboarding costs. That is the power of the PRSONAS™ personality.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Salesforce brands interested in a powerful omnichannel suite

Audience

Companies that want a unique, one-of-a-kind customer experience specifically created to be your brand ambassador.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Varies
Pricing varies
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

1440
Founded: 2009
United States
www.1440.io

Company Information

PRSONAS by nuMedia Innovations
Founded: 1999
United States
www.prsonas.com

Alternatives

Alternatives

Heyday AI

Heyday AI

Hootsuite
PRSONAS-VMS™

PRSONAS-VMS™

PRSONAS by nuMedia Innovations
Systum

Systum

Systum, Inc.

Categories

Categories

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Supported

Visitor Management Features

Alerts/Notifications Supported
Badge Management Supported
Document Management Not Supported
ID Scan Supported
Pre-Registration Not Supported
Registration Management Not Supported
Self Check-in Supported
Visitor Tracking Not Supported
Watch List Not Supported

Integrations

Instagram Supported
Salesforce Supported
Salesforce Order Management Supported
TikTok Supported

Integrations

Instagram Not Supported
Salesforce Not Supported
Salesforce Order Management Not Supported
TikTok Not Supported
Claim 1440 and update features and information
Claim 1440 and update features and information
Claim PRSONAS™ Digital Experience Platform and update features and information
Claim PRSONAS™ Digital Experience Platform and update features and information