Related Products
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About
The Omnichannel Suite for Salesforce Brands.
Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience.
Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more.
Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages.
Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce.
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About
Build a strong, lasting online presence and a reputation that helps you stand out in your area and win more business.
Broadly helps thousands of local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews - all from one easy-to-use app that you can access from any device, anywhere.
Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, templated messages, mobile invoicing, flexible customer financing options and so much more.
Our app connects with the tools you already use and comes with dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Salesforce brands interested in a powerful omnichannel suite
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Audience
Local businesses of all sizes that want to collect more reviews and connect with leads and customers
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company Information1440
Founded: 2009
United States
www.1440.io
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Company InformationBroadly
Founded: 2013
United States
broadly.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Communications Management Features
Batch Communications
Supported
Chat / Messaging
Supported
Content Management
Not Supported
Email Distribution
Supported
Interactive Content
Not Supported
Multi-Channel Communications
Not Supported
On-Demand Communications
Not Supported
Personalization
Not Supported
Print Management
Not Supported
Template Management
Supported
Video Content
Not Supported
Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
Review Management Features
Campaign Management
Supported
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Supported
Sentiment Analysis
Supported
Social Sharing
Supported
White Label
Not Supported
Customer Feedback Features
Alerts / Notifications
Supported
Behavior Analytics
Not Supported
Bug Reports
Not Supported
Community Feedback Tools
Not Supported
Live Chat
Not Supported
Negative Feedback Management
Not Supported
Net Promoter Score (NPS)
Not Supported
Screenshot / Screen Capture
Not Supported
Surveys
Not Supported
User Testing Tools
Not Supported
Video Feedback
Not Supported
Visual Feedback Tools
Not Supported
Voice of the Customer (VoC)
Not Supported
Website Feedback
Not Supported
Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Not Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Supported
Survey Management
Not Supported
Lead Capture Features
Business Card / Badge Scanning
Not Supported
Dashboard
Not Supported
Data Extraction
Not Supported
Lead Distribution
Not Supported
Lead Notifications
Supported
Lead Nurturing
Not Supported
Lead Qualification
Supported
Lead Scoring
Not Supported
Online Forms
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Not Supported
Screen Sharing
Not Supported
Third Party Integration
Not Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
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Integrations
Constant Contact
Not Supported
Gingr
Not Supported
Housecall Pro
Not Supported
Instagram
Supported
Jobber
Not Supported
Mailchimp
Not Supported
Mitchell 1
Not Supported
PawLoyalty Software
Not Supported
PetExec
Not Supported
QuickBooks Online
Not Supported
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Integrations
Constant Contact
Supported
Gingr
Supported
Housecall Pro
Supported
Instagram
Not Supported
Jobber
Supported
Mailchimp
Supported
Mitchell 1
Supported
PawLoyalty Software
Supported
PetExec
Supported
QuickBooks Online
Supported
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