Best Communications Software for Windows - Page 34
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Compare the Top Communications Software for Windows as of August 2026 - Page 34
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1
Ecrion
Ecrion Software
The smart, modern solution for better customer experience. At first, Customer Communication Management seems like a simple concept. But when a business considers all of the different types of communications they send (such as sales quotes, contracts, invoices, statements, collections letters, product announcements, promotions, appointment reminders, and so on), the channels available to them (print, email, online interactive documents, text messages, push notifications, etc.), the chosen languages of their customers, along with their preferred formats, channels, and tone (casual or formal), effective communication quickly becomes a difficult challenge. Ecrion’s document automation software streamlines the production and distribution of business-critical documents in a flexible and scalable environment. Workflow rules simplify and accelerate complex processes—whether manual, fully automated, or somewhere in between—to ensure consistent, quality and controlled communications. -
2
CyTrack
CyTrack Intelligence Systems
Powerful Telephony & Contact Center Reporting via web browser user interface and powerful suite of intelligent reports. Call and Screen recording and reporting with PCI DSS compliance. Call Transcription and Sentiment analysis services. Evaluate and categorize calls at scale to measure compliance, build scorecards, rate customer sentiment. Integrate all of your standard telephone call controls with CRM and business data on your desktop. CyCX Connect is the ultimate web and telephony omnichannel contact centre solution. Web chat is fast becoming a channel of choice for direct and personal online customer service. -
3
Lighthouse Studio
Sawtooth Software
Lighthouse Studio is the industry's most advanced platform for Conjoint Analysis and MaxDiff. Create flexible and balanced experimental designs hand-in-hand with traditional survey questions. Collect your data, then model and report results using the most fully-featured market simulator available. Lighthouse Studio supports Choice-Based Conjoint (CBC), MaxDiff, Adaptive CBC and other advanced models. You can follow the default options or exercise great control and customization to make the choice experiments and models achieve even greater sophistication. Advanced features include anchored and Bandit MaxDiff, conditional display and alternative-specific conjoint designs, prohibitions, utility constraints, and multi-objective search algorithms for optimizing products. -
4
Web Questionnaire
Compress Web
Based on our successful product Email Questionnaire, Web Questionnaire advances further to let users to publish the questionnaire to their websites. Using WQ's WYSIWYG editor, a questionnaire could be composed within minutes and then publish to the websites immediately. Replies retrieval is integrated seamlessly with Outlook, gmail, or you could connect to your POP3 server directly. By installing WQ in your computer, you can have full control of questionnaires and replies. No need to share bandwidth with other users and bear slow access rate. Unlike other online service providers that charge you by month or the number of replies, you don't have to pay extras. It’s the first survey software that can fully support the email survey in MIME, MHT, HTML, PDF and Flash format in one design. You can enjoy the HTML, PDF and Flash technology now without learning the difficult programming languages or tools. Save you lots of time and money. -
5
InfoWiz
Infonautics
The survey software InfoWiz® is a cost-effective and easy-to-use solution for the satisfaction analysis of your customers, employees, students, patients etc. The survey software InfoWiz® manages in a most simplest way the complete process from creating a questionnaire, collecting the responses up to displaying sound statistical analysis by mouse click. With InfoWiz® you will be able to measure regularly the satisfaction and expectations of your customers and employees and take the necessary steps. Online questionnaires by InfoWiz® can be answered by using a PC, a tablet or a smartphone. Conduct your customer satisfaction survey or employee satisfaction survey by paper questionnaire as well as by online questionnaire. Decide individually which form of survey suits better your target group and promises a better response. Conduct quickly and efficiently customer satisfaction surveys as well as surveys about the employee satisfaction, the guest satisfaction, the patient satisfaction, etc. -
6
Eclipse CMS4
Datatrack
See a quick return on investment through cost savings, improved operational efficiencies and better customer service. Our Call Management System (CMS4) provides organizations with the ability to take control of their telephony costs with detailed analytics on performance. Whether you have a small system or a large clustered worldwide network, CMS4 will provide you with the information you need and in the format you require. CMS4 is provisioned either as an On-Prem, Cloud or a complete hosted managed service solution. Whether you have a small system or a large clustered worldwide network, CMS4 will provide you with the information you need in the format you require. You can use CMS4 to measure the traffic at each gateway or trunk group and produce grade of service reports that will clearly show you if your capacity matches your demand. This information can be used to ensure that your system is running efficiently to meet current demand and forecast future requirements. -
7
Fastviewer
Fastviewer UK
Whether online meetings, interactive web conferencing or online training, FastViewer Instant Meeting is the solution for every kind of online collaboration. Work with up to 100 participants on new business strategies, balance budgets, or host webinars, no matter where you are. Long journeys to your partners and customers can save you in the future, we give you the most precious good ever: time. You want to improve your service? Instant Meeting gives you the ability to engage customers and employees alike with rich support capabilities! With this FastViewer application you decide on a solution package that offers you all the important functions for a successful online collaboration, from the online presentation through the team meeting to live support. Yes, communicating can really be that easy! All it takes is one click to launch the moderator module and you can start to organise your very first meeting.Starting Price: $30 per month -
8
IVR Technology Group
IVR Technology Group
Offer your customers secure automated payments by phone and text. We easily integrate with your gateway and customer data. Keep your customers informed with proactive automated outbound campaigns with voice, text, and email messaging. Get real-time customer feedback and satisfaction scores with inbound and outbound automated surveys by phone. Delight your customers with the self-service automation they crave. We do the heavy lifting, you enjoy happy customers. The Compass Automation Platform is our Managed Communications Platform as a Service (CPaaS). It’s a highly secure environment for voice and text applications and includes the four applications listed below, which we refine to suit your needs. As a managed platform, we handle all the application management, carrier management, and security so that your IT team can remain focused on your business. -
9
IVR Studio
Voicent Communications
Voicent's IVR software offers point-and-click call flow design, easy installation and low cost. From simple call flow to incredibly powerful connections to web applications and other tools, IVR Studio simplifies business integration and increases flexibility. Based on internet standards, Voicent IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs. As with all Voicent software, you buy it once and own it for life. Because there are no monthly fees or per-call charges, you get the highest Return-On-Investment (ROI) and the lowest Total Cost of Ownership (TCO). With an IVR business phone system, you can eliminate repetitive questions and requests to live agents. Automatically send calls to available agents to shorten the call waiting period for your callers. -
10
WinDeveloper Message Recall
WinDeveloper Software
WinDeveloper Message Recall supports Exchange 2007 and 2010. Earlier Exchange versions are not supported. Windows Small Business Server SBS packages that include the above Exchange versions are also supported. WinDeveloper Message Recall is a 64-bit application and supports all x64 Windows Server platforms including Windows 2003, Windows 2008 and Windows 2008 R2. In organizations running MS Exchange 2007/2010 on a single server, simply install WinDeveloper Message Recall directly on the Exchange server machine. WinDeveloper Message Recall adds many critical features that are not available out of the box. Amongst others, it provides a predictable recalling process. Users can rely on the fact that if they immediately realize an error was committed they will be able to successfully recall the email without the recipients ever knowing. This is true whether the email was addressed to local or foreign recipients.Starting Price: $290 one-time payment -
11
Calabrio ONE
Calabrio
Calabrio ONE gives you the complete toolset to unlock the tremendous value buried within your customer interaction data and use it to transform your entire business. One seamless solution combines a fully integrated workforce optimization suite with powerful voice-of-the-customer analytics tools deployed how you choose—in the cloud, on-premises, or in a hybrid environment. Capture every customer interaction across all channels. Extract predictive and prescriptive insights. Elevate customer experiences, improve employee engagement and increase operational efficiency. Then, extend customer-centric strategies across the business to accelerate sales, drive innovation and move your business forward. Capture every interaction. Hear every voice. Record every call, every time. Seamlessly integrate Calabrio ONE with best-of-breed channel systems. Create a central command center for your contact center. -
12
VisNetic MailFlow
Deerfield Communications
Most organizations understand the importance of providing quality service and support to their customers, but struggle to identify and implement practical, affordable technology that delivers those benefits. On-Premise or Hosted, VisNetic MailFlow is the easiest way to provide great customer service. VisNetic MailFlow is focused solely on the management of customer email. Similar to your company's phone system for routing inbound calls, VisNetic MailFlow automatically assigns customer email to the appropriate customer care agent or group. Aimed at customer service departments and organizations struggling to manage their inbound email, or improve their email customer service standards, VisNetic MailFlow is an affordable, easy to use email management system that provides the tools necessary to capitalize on inbound email and strengthen customer relationships. MailFlow also integrates directly with 3CX, allowing users to initiate calls, track call times, etc.Starting Price: $749.00/one-time/user -
13
Calibre
HigherGround
Calibre is a best-in-class call recording solution that transforms captured interactions and associated metadata into decision-enabling intelligence. A reliable and full-featured business improvement tool, Calibre improves performance, productivity, and customer satisfaction as well as minimizes risk, reduces operational costs, and enhances profitability. Built with reliable, high-quality digital recording and intelligent architecture, Calibre is a customizable solution that meets customers’ needs in any size contact center. Backed by quick and professional certified technicians and I’m Alive™ proactive monitoring, customers can deploy Calibre with confidence. Calibre is built with Advanced API and event triggers to prevent the archiving of sensitive data, and it enables adherence to strict security standards. Communications are secured with multi-layer algorithms and data encryption to restrict access and protect confidential information.Starting Price: $15000 one-time payment -
14
CommView
@Comm
CommView Plus® is @Comm’s latest generation Call Accounting and Reporting Solution! Built with the user in mind, our browser interface is simple to use and easy to navigate. CommView Plus is adaptable and performs in all verticals across all types and sizes of businesses, organizations and agencies. CommView Plus, just like its predecessors, works in harmony with any brand of PBX or VoIP solution providing CDR, including voice networks with multiple manufacturers and models. This server-based application solution functions either in a single-site environment or can be configured to support multiple locations and CDR sources while maintaining full functionality. CommView Plus delivers data and information seamlessly with near real-time speed! CommView Cloud® is the cloud-based deployment option of @Comm’s latest generation Call Accounting and Reporting Solution! Our latest cloud offering is quick to deploy with a simple, low-cost/low-risk subscription model.Starting Price: $77.00/month -
15
DialConnection
DialConnection
We're about more than technology. We're about delivering real business results, and providing ROI and metrics that make an impact. Our goal is to be your partner in contact strategy, helping you navigate a complex, highly-regulated industry. DialConnection offers a fully integrated, end-to-end solution to take your contact center's performance to the next level. Our intuitive, user-friendly interfaces and simple management tools help companies reach accounts and customers while maintaining compliance. Customizable options tailor to suit your needs and scale as your business and its requirements grow. DialConnection removes uncertainty, complexity and risk by automating your contact center communications with your customers. Our solutions provide you with the data management capabilities needed to make streamlined, effective call strategy decisions. Speech Analytics allows for the evaluation and comparison of performance and key metrics using data visualization. -
16
VBVoice
Pronexus
Build your own IVR solution using Pronexus VBVoice™ software. A drag-and-drop rapid application development IVR toolkit that integrates with Microsoft® Visual Studio®. COMING SOON Buy a turnkey IVR application featuring Pronexus VBVoice built by our experienced developers. Buy and Build our fully customizable prebuilt IVR solutions and have your IVR systems up and running in no time with the option to customize. Pronexus' VBVoice IVR toolkit's latest release, VBVoice 11, synchronizes all Pronexus' offerings with support for Microsoft® Windows® 10 and Windows Server® 2016 R2 using the latest Visual Studio® 2017. VBVoice 11 includes VisualConnect™, Pronexus' product that enables simultaneous dual-channel application developing. -
17
Dial-Office IP PBX
Dialexia Communications
Dial-Office is a flexible, feature-rich IP PBX software designed for SMBs and start-ups who want to take full advantage of the business benefits of VoIP technology. Based on the SIP standard platform, this IP PBX software solution comes with a number of advanced phone features that were previously available only with costly circuit-switched enterprise telephone systems. Dial-Office IP PBX software delivers reliable, low-cost unified communications to small- & mid-sized business using an established Local Area Network. This award-winning VoIP solution provides end-users with crystal-clear voice quality and a series of business management features designed to increase productivity, lower communication costs & enhance customer service. Platform features include the following: -
18
Mass Mailing News
Management-Ware Solutions
Are you looking for a unique and innovative mass emailing software for managing your e-mailing list? You want to keep in touch with your clients? our Bulk email software is all you need! Discover the free solution or a cost-effective one, a one-time payment package that allows you to easily manage your email marketing campaigns using desktop mass emailing software. Send newsletters to your customers or prospects is easy and fast with Mass mailing News. With the pervasiveness of the Internet, email has become the marketing tool of choice for getting the message out to current and prospective customers and contacts. For most small businesses, permission-based email marketing campaigns are the most cost-effective way to reach new and existing customers. Mass Mailing News version 2.0 is the HTML mass emailing software of choice. Use it to quickly and easily create professional-looking email newsletters, targeting different customer segments with personalized messages.Starting Price: $49.95 one-time payment -
19
Intelligent Recording
Intelligent Recording
Intelligent Recording has a wide range of hardware and software platforms that are designed to meet everything from basic call recording requirements to providing a turn-key system that records calls and aids in staff training and development. Whether recording analog lines, IP phone recording, SIP trunk Recording, PRI/BRI Recording or Digital station-side recording, Intelligent Recording has the right solution for your business. Our products are right for the single location business or for the large national chain that requires centralized storage and reporting capabilities. For the smaller business, the Call Tracker series of Call Recorders make implementing a recording solution for your business simple, quick and cost effective. By integrating our proven Call Recording technology with your local network we’ve created a range of fully stand-alone recorders that meet the price performance targets required for even the smallest business.Starting Price: $199 one-time payment -
20
Sensorpro
Sensorpro
Completely free for 500 contacts or less with no restriction on features or support. Drag & Drop email designer with 70+ design blocks to choose from. Every account loaded with inbox ready email templates, one thousand email credits & 10 SMS credits. Unlike Klaviyo, Mailchimp & Sendgrid our send servers are hosted in the EU so your data never leaves Europe. You can even add Do not track to your sign up forms. Earn lifetime revenue when you recommend Sensorpro. And all the tools you need to manage an agency account. Whether a small business or sending 1M emails a day, our independent infrastructure has scale and capacity without reliance on third-parties like Amazon or Sendgrid. -
21
BigmOuth
Talking Technology International
Bigmouth - designed by Talking Technology - is a complete voice mail and phone tree auto dialer package. This award winning software application generator and single-line hardware card is designed for easy creation of voice mail, automatic call transfer (Automated Attendant), interactive voice response and auto dialer applications. The Bigmouth application generator includes resources for message notification, paging and remote access. With Bigmouth - developers, VARs and end-users can easily create message retrieval systems for inside users and outside callers, providing both with the opportunity of sending and retrieving messages. BigmOuth acts as an auto dialer for groups, clubs, churches and schools. BigmOuth can dial a list of up to 300 members and leave a message. The Goldmine Telemarketing Module, an add-on module for Bigmouth, enables BigmOuth to dial groups of unlimited length. -
22
ViewsFlash
Cogix
ViewsFlash won't keep your IT team tied up. Once ViewsFlash is setup, regular users have easy to use Web based tools to design, stage, deploy, and report on surveys and assessments. ViewsFlash will save everyone time throughout your entire organization. Ready to customize prototype questionnaires, shared design styles, and reusable question libraries combined with the user friendly visual designer tools gives regular users the power to create and control sophisticated surveys and assessments. ViewsFlash is not just a passive data collection tool. Its rich functionality allows you to design interactive questionnaires with branched question sets that change depending on answers provided by the respondent. Answers can be validated, run through calculations, and checked in real time. Live data can also be pulled in from an external database and integrated into the questionnaire. -
23
Survey Crafter Professional
Survey Crafter
Survey Crafter Professional survey software strives to make writing, administering, and analyzing web, paper and telephone-based surveys easy. Survey Crafter Professional is a Microsoft® Windows® desktop software application that elegantly combines ease of use and flexibility so you can quickly make your surveys and analyses look and operate the way you want. You can print your questionnaire on paper for a paper survey, publish it on your own Linux, Unix or Windows-based web server for a web survey, or use the built-in Interviewer for a telephone survey. Survey Crafter Professional has a flexible and powerful Survey Designer window that you can use to quickly build and format your questionnaires. You can use the software to simultaneously administer your surveys in multiple languages. Survey Crafter Professional comes with American English, British English, Spanish, French, German and Dutch spelling dictionaries.Starting Price: $495 one-time payment -
24
phpQuestionnaire
chumpsoft
phpQuestionnaire is a comprehensive online survey software tool with a web-based interface that lets you easily create and offer customized surveys to your visitors. For the more adventurous user, complex and flexible options are available to fine tune all survey behavior. Survey results are stored and organized in an effective fashion, giving you access to your data in several different views. To see more, visit our online demonstration below. View this script in action and see how it can work for you! Both the administrator and visitor aspects of phpQ can be seen below. The visitor demo displays a list of active surveys available for completion. The admin demo will allow you to create and edit surveys, view and export results and much more!Starting Price: $199.00/one-time/user -
25
GAO Research
GAO Research
GAO Research Inc. is your software solution provider for embedded modem software, fax modem software, speech codecs, and telephony software for electronics equipment, telecommunications and semiconductors for embedded engineering. GAO offers VoIP & FoIP solutions, V.92 and V.90 with any fallback softmodems required, Super G3 & G3 and standard fax software, and speech & video codecs – all of this on the industry's broadest range of DSPs and microprocessors. In addition to superior software, GAO provides unparalleled technical support, extensive platform expertise, and state-of-the-art testing facilities. GAO offers systems designers and engineers a complete VoIP packaged solution, which includes modules for fax and data over IP. This reduces development time and time to market. The typical components of an IP Telephony System are User Interface, Voice Processing, Network Protocols, Network Management, and System Services. -
26
Softdial Contact Center
Sytel Ltd
Softdial Contact Center™ (SCC) is Sytel’s flagship suite of feature-rich contact center applications and services, currently driving 50,000+ users in 50+ countries. Maximize agent productivity, with high-performance predictive dialing, and a tailored omnichannel desktop allowing work on several open text sessions at once. As a platform, SCC is uniquely flexible, allowing users to either run the full suite or choose which modules to deploy. It can be extended via SCC’s comprehensive, robust APIs, modified, adapted and even white-labeled to fit any business requirements. SCC manages communication on all media channels – voice, chat, email, messaging – automatically blending and load balancing contact sessions between all agents, all queues and campaigns with its Automatic Session Distributor (ASD®). -
27
Enghouse Interactive Contact Center
Enghouse Interactive
Unlock the power of your contact center with Enghouse Interactive. Engage your customers across all channels, provide personalized experiences at scale, and make your contact center your competitive advantage. You contact center is at the heart of your business, which provides opportunities to differentiate your company’s service, as well as gain feedback and build customer loyalty. With increased demands from customers, companies require a communications platform that’s agile enough to quickly and efficiently respond to customers from any channel, at any time; connecting them to your business rules, while providing actionable intelligence to drive ongoing improvement. Our unique omni-channel contact center solutions offer choice and flexibility. They are also scalable in deployment, size, complexity and integration to ensure successful and effortless customer interaction, whatever your budget. -
28
The Survey System
Creative Research Systems
The Survey System is the most complete survey software package available for all types of questionnaires and research projects from web, telephone, mobile, CAPI, or paper questionnaires. This exceptional survey software package is ideal for mixed-mode surveys, which combine two or more of those methods. The Survey System survey software can record any type of answer and even record comments in respondents' actual voices with our voice capture survey module. Comprehensive logic instructions guide respondents through the correct questions, modify questions in ways that can yield better data, and check the validity of answers given. If you have existing data such as demographics or previous purchases for your respondents, The Survey System can automatically incorporate that data into each person’s questionnaire. Produce results as tables, charts or text, even live reports of Internet survey answers. Elegant banners (cross-tabs) show results broken down by any data in the file. -
29
SmartQ-IVR
TeleSage
SmartQ-IVR VoIP™ is used worldwide by universities, market researchers, clinical research organizations (CROs), political pollsters, and Fortune 500 companies. SmartQ-IVR VoIP™ is used worldwide by universities for behavioral health research, market researchers for customer satisfaction surveys, clinical research organizations (CROs) for randomizations and participant diaries, political pollsters, and Fortune 500 companies. Efficient data collection via branched, custom-designed surveys with advanced features like scoring, changes over time, and email alerts. All you need is SmartQ-IVR VoIP and an ordinary telephone. No special training or programming experience is required. Use simple ``point-and-click`` technology to design and edit your surveys with ease and efficiency, with minimal equipment in record time. TeleSage SmartQ VoIP is an affordable alternative to large and costly interactive voice response (IVR) services.Starting Price: $5000 one-time payment -
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Calvi Professional
Calvi Business Software
At Calvi, we envision a world in which all bills are hassle-free and easy to handle. Our solution focuses on one of the few recurring touchpoints in the customer relationship, the bill. We are a trusted partner of global players in the Telecoms industry with over two decades of experience and know exactly what your customers need. Our accessible Bill Presentment & Communication solution, Calvi Insight, consists of six modules and is sure to 'wow' your customers, regardless of their size and type. Calvi Insight enables Communications Service Providers (CSPs) to create positive experiences throughout the entire bill journey. Our solution ensures complete symbiosis between your offline and online bill communications and has proven to decrease your operational costs, while increasing your customers’ online engagement and satisfaction.Starting Price: $1 per month
