Best Communications Software in Asia - Page 3

Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines.

BrandMail®, developed by BrandQuantum, is a software solution that seamlessly integrates with Microsoft Outlook to empower every employee in the organization to automatically create consistently branded emails via a single toolbar that provides access to brand standards and the latest pre-approved content. Develop email signatures in line with your brand specifications which look consistent, no matter which device or platform they are viewed on. Your signatures are tamper-proof and centrally managed. More importantly, users see their signatures, banners and surveys when they create, reply or forward emails. BrandMail does not reroute your emails via any external servers and does not append rules to your exchange environment. It works directly within Microsoft Outlook. Leverage every email as an opportunity to brand consistently and minimize the security risks associated with the tampering of HTML signatures.

CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.

BigMarker is a fully customizable webinar, virtual and hybrid event platform that combines powerful video technology with robust marketing and interactive experience capabilities to create unique branded virtual events. Our industry-leading customization allows us to work with you to build your dream event that delivers impactful and interactive experiences to attendees, sponsors, and key stakeholders.

WinBill by TeleManagement Technologies is a premier telecom expense management software solution. Easily accessible and equipped with a centralized database of information, WinBill provides businesses with an accurate inventory of all vendors, inventory, expenses, and IT services. By leveraging WinBill, you can easily keep track of contracts, effortlessly manage IT budgets, and virtually eliminate late payment fees. Additionally, the solution's flexible reporting tools give users the resources they need to create and schedule reports or have them seamlessly access reporting information through the web to give you total control of your monthly telecom environment. WinBill reduces costs and increases our clients productivity, making you more competitive. Typical clients have $750K+ to $300M+ in annual telecom expense.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues.

SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals.

PostScan Mail is a virtual mail and address service that allows individuals and businesses to receive their physical mail in a digital format. With PostScan Mail, users can view and manage their mail online from anywhere in the world. When you sign up for PostScan Mail, you'll be assigned a virtual mailbox address. This address can be used as your mailing address for all of your correspondence. When mail is received at your virtual mailbox address, PostScan Mail will scan the outside of the envelope or package and notify you of its arrival via email. From there, you can log in to your PostScan Mail account to view and manage your mail. You can choose to have the mail opened and scanned, forwarded to a physical address, shredded, or stored for a later date. All of these options can be selected with just a few clicks, making it easy to manage your mail from anywhere in the world.

Checker offers an integrated market research platform, allowing to conduct Mystery Shopping, CX/VoC, and VoE surveys efficiently. Founded in 2005, the platform has grown exponentially with more advanced features that combine Mystery Shopping with Customer experience management through multichannel data collection, complete operational workflow, and unified reporting tools. Checker is not only a Mystery Shopping solution but also a full-fledged survey platform, that can help conduct client feedback surveys and customer satisfaction campaigns: Mystery shopping software; CATI surveys; CAPI surveys; CAWI surveys (Internet surveys, Email surveys, SMS surveys); Retail audit. The ability of Checker to provide end-to-end enterprise-level solutions and excellent customer service has won its global recognition worldwide, reaching new partners and clients across 4 continents.

Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.

Setplex is the premiere provider of white-label IPTV/OTT services and technology, with a long track record of successful partnerships around the world. We continue to invest heavily in R&D, evolving our products to give our customers a competitive edge. Constant innovation is part of our DNA, and our goal is to deliver best-in-class IPTV/OTT software and middleware, with the highest quality user experience, and excellence in service and support. We see our customers as our partners, and we work closely with you to create the best IPTV solution.

Phone Numbers Worldwide + Customer Chat + Team Communication, in a single Free App. Have your own local phone number in any city or country worldwide. Showing a local number to visitors at your web site increases trust and sales. You can get it for free if you also use our free chat function at your website. Otherwise prices start at $1.79/month. Incoming calls can be answered for free in our new apps or be forwarded anywhere worldwide at the cost of a local call. We believe that globalization and entrepreneurship are the key drivers for making this planet a better place. By empowering entrepreneurs in the most remote corners of the world, with a communication solutions that remove distance and levels the playing field, we hope to contribute to this progress. About 170,000 out of those that have signed up – across 170 countries – have also become paying customers.

Userlike is the leading software solution for customer messaging and support automation in Germany. Receive messages from your website, WhatsApp or your preferred messaging channel in Userlike’s Message Center. Within this central inbox, messages are enhanced using professional features such as live translations, file sharing, video calls and more. Userlike offers asynchronous messaging, ensuring you're always in touch with your visitors. No matter when they start a chat, they’ll receive an email notification with a link to your reply. With Userlike’s AI Automation Hub, you can create AI chatbots, smart FAQ pages and interactive contact forms to automate your support. With our GPT-4 integration, the chatbot creatively combines answers from your knowledge base and provides customers with personalized answers. All AI Hub tools are connected to a central knowledge base that learns from each request. Userlike is developed and hosted in Germany, making it a GDPR-compliant software

Konexus is an integrated emergency notification and crisis management solution featuring an easy-to-use mobile app with a modern and simple user interface. Konexus allows enterprises and organizations to securely send alerts from anywhere via mobile app, text message, email, or voice call and communicate two-way in real-time. The critical event management features help escalate the crisis response and recovery process to keep your people and business safe and protected.

Chanty is an internal communication app that bridges the gap between back-office and frontline staff, enabling secure, on-the-go access for every employee on any device, anywhere. With Chanty, you can view all your messages, contacts, and tasks in one place, even offline. Its clear user interface makes it fast, simple, and intuitive, much like WhatsApp. Beyond chats with unlimited history, Chanty offers audio/video calls, screen sharing, project management tools, and integrations with any software you need. Chanty provides one of the most competitive prices on the market with no hidden fees. It also prioritizes security with extended role, permission management, and IP Allowlist features. Try Chanty now and experience the benefits of improved employee communication!

Brosix Instant Messenger (IM) supports businesses to streamline and secure their team communication through private team communication networks. Brosix provides businesses with all of the tools they need to increase team productivity in one user friendly and fully encrypted platform, including file transfer, screen sharing, group and private chat, virtual whiteboard and more. Brosix IM’s private networks help businesses to increase team collaboration and efficiency, reduce overhead, and guarantee data privacy. Team networks take just minutes to set up, so businesses can immediately begin reaping the benefits of their all-in-one, and fully administrable communication network.

• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more. • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companies

CloudFiler is an email filing and search tool that works on all Outlook platforms including Android phones & tablets, iPhones, iPads, all popular browsers and Macs. It was created using up-to-date development technologies by the original architect of the Oasys email management system previously owned by Arup and the Excitech Mail system owned by Symetri. File to: the cloud, Windows folders, SharePoint, OneDrive, etc. Built to work with Exchange on-line and Microsoft 365 it provides a fast and reliable email filing and search service via whatever device you happen to be using at the time. CloudFiler is a web Add-in and thus works with 'New Outlook'

Kixie is the sales engagement platform that boosts sales team performance with reliable, easily-automated calling and texting for HubSpot, Salesforce, Zoho, Pipedrive, and other leading CRMs. Supercharge your CRM with Kixie to get an automated sales machine with intelligent autodialing, seamless CRM integration, and Enterprise phone service. Start making calls in 3 minutes with no hardware and a 100% free trial. No credit card needed. Enterprise outbound sales acceleration platform with a powerful 10-line power dialer, 2-way messaging, local presence, voicemail drops and more. Perfect for outbound call centers, inside sales, telemarketing, fundraising, and appointment scheduling businesses.

Close is a sales customer relationship management platform (CRM) built to help you win more deals much faster. With built-in calling, SMS, and email—your team can reach leads wherever they are, with ease. Close is an “all-in-one” CRM which you can use standalone, no plug-ins or add-ons needed. Close is affordable and easy to learn. It's the perfect CRM for startups and small businesses looking to grow fast, who don't want to pay enterprise prices. Plans start at just $49/month. Close comes jam-packed with sales features to power your team, including an automatic inbox syncing, email/SMS messaging automation, Power Dialer, Predictive Dialer, call tracking and recording, VoIP, custom reporting and analytics, and so much more. Our templates are excellent for a number of fields, including real estate, B2B/SaaS, small business, finance, and beyond. Support is offered via email, phone, online FAQ documentation, and a self-service knowledge base.

Elevate your customer service with AI powered contact center software. Call Center Studio contact center cloud software provides a range of capabilities to help businesses manage their inbound and outbound contact center operations. In terms of inbound calls, the software typically includes features such as automatic call distribution, interactive voice response, and call routing to ensure that calls are directed to the appropriate agent or team. The software often includes predictive, preview, and progressive dialing for outbound calls to help agents efficiently reach out to customers. Call Center Studio offers real-time monitoring and analytics to help managers track performance in one screen. If you are frustrated with the high cost, complexity and difficulty of the conventional systems, our cloud based software is just perfect for you! Meet our user-friendly product! 💰 Pay-as-you-go ✔️ No hardware. No software. No maintenance 👨‍💻 Easy to use 🔗Smooth integration

Boost your email and skyrocket your productivity with the best email client for Windows and macOS. eM Client is a fully-featured email client with a clean and easy-to-use interface. It also offers features for calendars, tasks, contacts, notes, and chat. eM Client's compatibility is unmatched. You can connect to any email service – it will work. This email client works seamlessly with Google Workspace, Office 365, Outlook, Exchange and virtually all conceivable email technologies. Integrates with Online meeting tools such as Zoom, MS Teams, Google Meet and more. eM Client enhances email communication for professionals and home users alike. It is the only email app on the market with the full support of server-side rules and search, instant message translation, "Snooze email" and “Watch for reply” features + easy to use email encryption (PGP and S/MIME). It also works perfectly with Gmail, including support for tags and signature synchronization.

UniTalk provides a wide range of services in the field of telecommunications for business, including IP telephony and virtual PBX, call tracking, recording telephone conversations, callback buttons and widgets for the site, various types of telephone calls and routing, and much more.

MultiRater Surveys has been designed to assist learning & development consultants, executive coaches & HR professionals to maximize leadership capability and employee engagement. This powerful online people analytics platform provides a range of template surveys - 180 Degree Performance Reviews - 360 Degree Leadership Development Surveys - Employee Feedback/Engagement Surveys - Mental Health & Wellbeing Surveys - Customer Pulse Surveys This platform also possesses the capability to customize questions to create fully personalized surveys that will deliver the required data for leadership and organizational growth. For those looking for an online survey platform to add onto an existing Human Resource Management System, MultiRater Surveys offer highly customizable API integrations that will allow you to receive actionable data structured to fit your system. Sign up for a 14 Day Free Trial today (no payment details required)

Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.

vFairs is the complete virtual event platform that helps event organizers host unforgettable life-like virtual events. These include virtual conferences, trade shows, job fairs, university open days, auto shows, and much more. This platform stands out with its realistic 3D environments, powerful networking tools, multiple webinar options, animated avatars, end-to-end project management, and unbeatable 24/7 customer support. vFairs offers one of the widest feature sets you’ll come across with everything from immersive exhibit booths, breakout sessions, virtual auditorium, live Q&As to poster halls, scavenger hunts, photo booths, and swag bags. The platform also offers several networking options, such as auto-match making, group meetings, and appointment booking. vFairs even offers specialized features for its various solution types. You can also stack on as many features as you’d like and use the easy integrations so there are no limits to where you can take your event.

Looking for a powerful tool that allows you to add consistent and compliant signatures, disclaimers and branding to every email leaving your company? Our award-winning tool, Crossware Mail Signature, is the solution for you. Features: - Add logos, graphics, ad banners, social media icons, Active Directory fields, disclaimers and text to your email headers and footers. - Apply your signatures when, where and how you want with powerful rules. - Signatures from every device and email client. - Control every part of your signature, with separately controlled blocks. - Visual / HTML code editor - Preview signatures in real time, based on recipients and senders. - View signatures in Outlook & see your signatures in Sent Items. - Intelligent and dynamic signature application - Choose your Microsoft Datacenter to deploy into - Edit anywhere with our browser-based editor Find out what makes us the world leading signature solution - start your Free Trial now

Communique (founded 2001) is an all-in-one webinar, virtual event platform & hybrid event platform that helps organizations host amazing events and conferences. Features include; Personal Agenda, AI Matchmaking, Networking, Content Suggestions, Meeting Scheduling, Breakout Rooms, Briefcase, Text & Video Chat, Gamification with Leaderboard, Webinar Sessions, Q&A, polls, surveys, live day broadcast messages, language translation, social media wall, photo booth and more. The below customer review touches on the two things we consistently hear that make us different from other providers: “Far and away, the most interactive and best-looking Virtual Event platform. Very easy for the attendees to use. It actually feels like an event rather than a glorified website or list of Zoom webinars. What I liked the best was the one-on-one support and weekly project meetings. The support team is always available. I don't think the team ever sleeps. They had our best interest at heart."

Digital Samba's video conferencing solutions enable organisations across industries to hold GDPR-compliant online meetings, webinars, trainings, and large events in HD video & audio right from their browsers or mobile app. Digital Samba's prebuilt video conferencing solution allows developers to embed and launch a full-featured video meeting with minimal effort. Built from the ground up with UX in mind, Digital Samba Embedded allows you to manage all aspects of the conference with our video calling API and fine-tune the experience with our client SDK. The Digital Samba Video SDK, written in Typescript and provided as an NPM package, will have you up and running with a few lines of Javascript code. Made for developers, by developers.

Stay in charge and on track with Mission Control, a cloud-based Salesforce project management app. Our professional services automation software allows you to establish a consistent process for planning, managing and measuring your client projects, all from the one app. Maximize efficiency and profitability with our extensive feature set that seamlessly integrates with your Salesforce platform. Spend more time with clients and less time organizing your day. With Mission Control’s Salesforce Project Management solution, you’ll enjoy a clear overview of your project briefs, progress and allocated resources. All of which is designed to keep your day on track and make it easy to collaborate with your team. Create actionable tasks and take your business’s client and project management capability to the next level using time tracking, the resource capacity planner and the intuitive assignment wizard.