Best Enterprise Queue Management Software
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Compare the Top Enterprise Queue Management Software as of October 2025
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What is Enterprise Queue Management Software?
Queue management software lets organizations manage their waiting rooms and customer queues to streamline the appointment and waiting process. Compare and read user reviews of the best Enterprise Queue Management software currently available using the table below. This list is updated regularly.
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1
WaitWell
WaitWell
WaitWell transforms traditional lines into smart, virtual queues that improve both customer experience and operational efficiency. Customers can join the queue remotely via mobile, kiosk, or online, and receive real-time updates on their place in line. Staff gain a centralized dashboard to monitor arrivals, wait times, and service flow, allowing them to prioritize effectively and reduce congestion. Automated notifications and clear communication keep everyone informed, resulting in shorter perceived wait times, smoother service, and a more organized environment for both visitors and staff.Starting Price: $250/location -
2
Qminder
Qminder
Qminder is the leading Offline CRM for in-person service, an all-in-one hub for walk-ins, appointments, and queue management. Designed for organizations that rely on face-to-face interactions, Qminder bridges the gap between digital convenience and real-world service. It provides full visibility into the customer journey, while Service Intelligence tools turn data into actionable insights—helping businesses reduce wait times, optimize workflows, and improve efficiency. Trusted by government agencies, healthcare providers, financial institutions, universities, and major retailers, Qminder simplifies queue management, appointment scheduling, and real-time communication—ensuring seamless service and happier customers. Get started in under a week and see results from day one. With three flexible pricing plans and zero setup costs, onboarding is quick and hassle-free. Qminder has powered 1+ billion service interactions for AT&T, Verizon, Uber, Apple, and more. Now, it’s your turn.Starting Price: $389 per month -
3
TablesReady
Table's Ready, LLC
Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.Starting Price: $59/month -
4
Autonix
Autonix
Autonix is a Trackable Dynamic QR Code Generator frontend with a visitor management solution backend. We enable businesses to collect and view visit activity with a powerful dashboard reporting on important KPIs. Our visitor check-in options via QR Code, Kiosk, or unique web URL lets visitors have choice when checking in. Gain insights and earn trust with an easy-to-use visitor check-in system. All plans include unlimited trackers and scans. We support all kinds of types of QR Codes, styles, and export as PNG/SVG/EPS for further. Data is available in dashboard, with your Google Analytics. Visitors exportable as well. Zapier Integration and API available. Teams, SSO and more available for enterprise customers. Custom solutions and functionality capable, just request a demo and lets talk about your unique use case!Starting Price: Free Account Available -
5
Pomelo Health
Pomelo Health
Pomelo Health is a leader in the patient engagement and management space in North America since 2012. Pomelo’s suite of products includes an all-in-one patient engagement platform, a waiting room solution, and a vaccination solution for COVID-19 and other immunization campaigns. Key features to Pomelo’s patient engagement platform include e-booking, email and text appointment reminders, e-forms, telemedicine, broadcasts, and secure messaging. With thousands of healthcare practices in North America using its software, Pomelo is proven to improve patient satisfaction and reduce no-shows. The Pomelo Health vaccination solution is used by governments in both the US and Canada as well as some of the largest pharmacy chains including Walmart Canada. -
6
Qwaiting
Qwaiting
With Smart Queue Management system reduce customer queue time, Increase staff productivity and Deliver a delightful customer experience. We provide the solution for every business size. Qwaiting is a cloud based queue management software. While Queue Systems are designed to decrease wait times. Qwaiting does more than that: Our Queuing solutions not only generate efficiencies but enhance profitability, build a secured environment and improve the visitor experience. When the customer service is on-point, your customers will be more than glad to wait. Qwaiting allows visitors to check-in for service by phone and wait for their turn to be served. Your staff will receive all the information required to deliver the best individual customer service. Know the whole picture in real-time. From customer journey to staff performance, make better business decisions with the data we collect.Starting Price: $89 per month per location -
7
Engageware
Engageware
Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency. -
8
Snappy Queue Management System
Vostok Trading LLC
Snappy's Queue Management System (QMS) is a versatile solution designed to optimize customer flow in industries such as banking, healthcare, retail, and government services. It features a built-in web server with an intuitive interface for managing services, user access, and queueing devices like ticket dispensers and counter displays. The system supports multi-language displays, audio ticket announcements, and generates detailed reports on service performance and efficiency. The Professional Edition enables centralized management of multiple locations, offering comprehensive analytics and statistical insights. With features like SMS notifications, email alerts, and data backup options, Snappy QMS enhances operational efficiency, minimizes wait times, and improves customer satisfaction.Starting Price: $563.00 one-time -
9
QLess
QLess
QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.Starting Price: 500.00/month -
10
QueueHub
QueueHub
QueueHub is a queue management system designed to improve customer experience and operational efficiency. It allows businesses to create virtual queues, enabling customers to join a line online or through a mobile app. QueueHub then provides real-time updates on wait times and sends notifications when it's their turn. This eliminates physical lines and empowers customers to manage their time effectively.Starting Price: $0 -
11
QueueRite
QueueRite
Allow the customers more convenience while waiting for their turn, our system can send out SMS notifications as the customer's queue number is getting near. We recognize that each business is unique, so our queueing software can be configured to your specific needs. We have in-house programmers that can customize the features and functionalities of the existing QueueRite System to specifically suit the requirements of your business. The Ivant Queue Management System requires a username / password log-in as an initial security feature. The starting numbers for queuing are also randomized to further safeguard the queuing process. The QueueRite System is a browser-based application, so there is no need for software installation on the client computers. It runs on the client company’s local area network connection. QueueRite System has an Application Programming Interface (API) which provides a common ground for existing third party program of the clients to integrate seamlessly.Starting Price: $49 per month -
12
Medical Check In
Check In Systems
Medical Check In is a patient queuing solution specifically designed to meet HIPAA privacy standards and improve patient flow . With Medical Check In, medical offices can get basic information from patients like names, reason for visit, dob and accurate time stamps and then pass the information to an organized check list. Medical Check In will automatically sort patients for quicker response. Medical Check In is specifically built for the queuing business model.Starting Price: $399.00/year -
13
QueueDr
Phreesia
AI Schedule Management, brought to you by QueueDr, will allow you to rebuild your medical organization quickly and safely, during, and after the pandemic. More and more health systems are turning to AI to solve business challenges and create value. Now, QueueDr is automating the filling and rescheduling of missed appointments to deliver a scalable, personalized, and productive AI Scheduling Experience across the entire health system. QueueDr's solution transforms revenue cycle management, patient access, operations, IT, and finance. QueueDr empowers health systems to provide a consumer-centric patient experience, streamlined call center operations, and achieve best-in-class physician utilization with a 100% autonomous experience. If you’re already using Appointment Accelerator and are looking to access your dashboard. Remember to bookmark the page for easy access in the future!Starting Price: $149.00/month/user -
14
Waitwhile
Waitwhile
Waitwhile is a smart waitlist and scheduling platform that helps 20000+ organizations bust their lines and create awesome wait experiences. Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with. Forever free to use for 100 guests per month.Starting Price: $59.00/month -
15
PatientTrak
PatientTrak
PatientTrak offers world class patient tracking solutions which can be used in any healthcare setting needing to manage the patient flow process. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. We offer patient flow solutions which can be used in any healthcare setting needing to manage the patient flow process. Our solutions are used to visual flow, identify bottlenecks and help facilities improve patient flow. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. PatientTrak Text Messaging, Online Reservation and Text to Sign-In solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen. -
16
Q Waits Business
Boolean Array
Our solutions are 100% app based. This means, you can use the business app to manage lineups while your customers use their phone to check-in to your business. Open/Close queue - Let customers check-in only when you are open. Close queue temporarily but still service to already checked-in customers, without impacting their sequence. Give flexibility to your customers to check in multiple ways. In addition to app check-in, allow users to check in by sending a TEXT (SMS) to a pre-registered number. Your customers are always updated with their position in the queue and with approximate wait times. Additional notifications sent when it is their turn for your service. Manage more one than one kiosk using the same app. Redirect customers to different kiosks based on their needs. Optimize queue flow and provide service in parallel. Get to know your customers before they arrive. Define service categories and get information at the time of remote check-in.Starting Price: $37.99 per month -
17
Skiplino
Skiplino
Skiplino is more than just a Queue Management System that allows businesses to manage customer queues smartly and swiftly. Our plan supports social distancing, eliminates touch surfaces, and combats the spread of COVID-19 by allowing customers to book appointments remotely from their mobile device. Keep your waiting areas clear and customers happy by reducing wait times. Manage your agents with real-time metrics and get to know your customers with forms & feedback. Skiplino is a queue management system that allows businesses to handle customer queues smartly and speedily. Skiplino is an intelligent and cloud-based system that can monitor data related to queues in real time, and collect customer feedback. Our cloud based software can then assess this data to speed up the performance of your agents and services. Skiplino Queue Management System records your imminent customer’s and the services they intend to use.Starting Price: $99 per location per month -
18
Wavetec Queue Management
Wavetec
Decrease customer wait times, improve waiting line management, and increase revenues with Wavetec’s enterprise Queue Management Solutions. Wavetec’s customer experience solutions are based on the Wavesphere Philosophy – ORGANIZE, ENGAGE & MEASURE waiting times and statistics from disconnected service areas to enhance customer experience at key touch points. Excessive queuing and waiting are among the leading causes of consumer dissatisfaction in banks, retail stores, hospitals and government institutions & Wavetec’s queuing systems solve that problem. Wavetec is one of the largest global manufacturers and suppliers of queue management systems. We have over 27 years of experience in helping organizations improve their customer flow, manage queues with virtual and linear queuing solutions, queue displays, appointment bookings, queuing apps, and visitor flow monitoring software.Starting Price: contact to get quote -
19
QManager
Mobile Queue Technologies
Increase dismissal efficiency. QManager can be downloaded on iPads and smartphones giving parents and guardians the ability to sign their children in and out from the convenience of their vehicle or the front lobby. Reduce paper, save time, and increase accountability. Increase school safety. When dismissal begins, parents and guardians can run the QManager app on their smartphones. Simultaneously, the dismissal staff will be able to see the virtual lineup on their iPads, making dismissal easier to manage. The QManager app also offers ways to keep students engaged in their classrooms during the dismissal wait time. Save time calculating billing hours for contracted or non-contracted hours. Run many other reports like attendance, absentee & historical reports. Upload your school's family data quickly with our secure script. Download our app on an iPad and manage dismissal.Starting Price: $29 per month -
20
Bindo POS
Bindo Labs
Bindo provides solutions for the F&B, Retail, Hospitality, and other industries in today’s fast-paced and challenging business environment. With over 10,000 points of sales in 12 countries, Bindo’s solutions are helping businesses increase their revenues, profits, operational efficiency, and grow their customer base in today’s challenging world. Everything you need in order to run your business smoothly and effectively. Automatic and clever - Bindo Smart Register helps increase your sales by recommending relevant products to your customers. During checkout, special discounts and promotions will appear to generate opportunities to upsell. Bindo helps manage the supply chain from the purchase order to stock transfer processes across multiple stores. Advanced features such as ingredient tracking module improves cost control while automatic notifications on low stock ensure that you will never run out of stock. -
21
Qmatic Experience Cloud
Qmatic
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff planning tools • Continuous improvements thanks to data analysis and customer feedback The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more. -
22
JRNI
JRNI
JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty. By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale. Visit us at https://www.jrni.com -
23
QueuePad
QueuePad
Your customers can scan a QR Code displayed in your store front, or browse to a web URL, to join the queue themselves using their mobile phones. No need for Customers to download and install any mobile app, they just need to use their own mobile phone's built- in web browser. The queue status web page will keep the Customers informed and updated on their queue status. Our QueuePad mobile app helps in practicing social distancing and keeping your customers and staff safer. List of Customers currently in queue. The arrival time and waiting time length is shown, any customer notes are also shown. The phone icon when clicked allows a phone call or SMS to this customer. The list of Services, each of which is an independent customer queue. A maximum of 3 Services can be configured. The software can automatically send SMS notifications for each Customer once their queue reaches the Nth position. This service will require a valid SMS Gatewar API account and internet Wifi connection.Starting Price: $19.99 per month -
24
VirtuaQ
Lucep
virtual queuing system promotes social distancing by eliminating wait lines by enabling customers to queue via smartphones, track queue progress & arrive at the store closest to their turn. Features / Benefits: Benefits: - Safe distance compliance - Customers can queue from anywhere, on any device. - No shared touching areas - Fully contact-less usage for customers, staff and delivery partners. - Easy setup - No hardware or software installation, 10-min setup. - Keep customers engaged - Keep customers informed with SMS and notifications.Starting Price: $850 -
25
TotalQueue
TotalQueue
Improve your level of customer service and organize their waiting experience. Our TotalQueue Software allows you to set up a Customer Queue Management process quickly and can be easily configured to your business needs! Our no risk policy allows you to download our fully functional software for free, then proceed to purchase only when the system is fully functional and you are fully satisfied. Our easy to install software will allow you to set up the queue system software in a matter of a few hours! Get a quick overview on how the TotalQueue software works via our online demo! See the main differences between our software versions and decide which one best fits your needs. Get an overview of the different components of the TotalQueue Customer Management System. Each part of the software system has it's own specific function.Starting Price: $195 one time payment -
26
Queueme
Queueme Technologies
Queues are interesting. While it can be heartening to see people lining up in long queues for your services or products, it may also make people disappointed by the slightest of chaos and the long and unpredictable wait times. What if you get empowered to measure and control the flow at your business and reduce the chaos? How would it be if you could see a centralized dashboard with alerts and real time statistics of your entire business's flow? If you have been using old-fashioned methods such as physical management and sign-in sheets to control queues, then it is high time you update to a queue management software. Modern queue management software like that of Queueme's can be customized as per the nature and requirements of the business. Moreover, by using a cloud based software the stakeholders would have access to organization-wide data and analytics at their fingretips, which may open newer possibilities for deploying data science at your organizaiton.Starting Price: $57 per month -
27
Qtrac
Qtrac
A world-leading queue management system. Qtrac® is a cloud-based virtual queuing and appointment scheduling platform. Thousands of customers are queued by Qtrac every day. Learn why both small businesses and the nation’s largest enterprise companies choose Qtrac. It’s no secret that customers hate to wait. Discover how virtual queuing puts customers back in charge, increasing satisfaction and boosting brand loyalty. Eliminate lines and crowds with virtual queuing. Easily manage visitors plus gain insights into their needs prior to serving them. Control and manage workload and occupancy to maximize efficiency. Manage capacity with appointment scheduling. Engage and connect with mobile queuing. Communicate directly with customers for the ultimate personalized experience. Eliminate customer frustration and improve brand loyalty. Appointment reminders keep customers on time and reduce no-shows. Wait-time notifications offer marketing and advertising opportunities.Starting Price: $216.90 per month -
28
Phreesia
Phreesia
Patient intake software. Digital tools to help your healthcare organization succeed in a changing landscape and deliver the modern, convenient experience your patients expect. Phreesia’s automated patient intake platform engages patients in their care and gives you the capacity to do more of what matters in your organization. Healthcare organizations are successfully using Phreesia’s Intake for Telehealth solution to gather important patient information for each telehealth visit, at scale. Phreesia’s automated patient intake platform supports your organization’s digital front door strategy, engaging your patients at every step in their healthcare journey, during in-person and telehealth visits, through our native applications or our library of APIs. Create a custom patient intake management solution that engages patients in their care and gives you the capacity to do more of what matters to your organization. -
29
Qudini
Qudini
By perfectly choreographing your customer experience with scheduled appointments, virtual queues and fast-track order pickup. Offer a safe, convenient and premium service that drives foot traffic, sales and loyalty, by enabling your customers to seamlessly schedule appointments for in-store services, store visits and virtual services. An online booking system built for retailers and banks. Retain walk-in customers by enabling them to join a virtual queue / digital waitlist (by phone, a host or a kiosk) and receive personalized updates while they wait to receive service or enter your store. Enable store associates to seamlessly count store occupancy across multiple devices. Drive online sales and loyalty with seamless door side and curbside pickup of online orders. Qudini enables your BOPIS to click and collect customers to check-in by phone, host or kiosk and to receive updates while your store team brings their order to them. -
30
Luma Health
Luma Health
Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem. This orchestration is supported by Luma Bedrock™ data-driven best practices, based on more than 700 million data points across more than 80 million patient interactions. Headquartered in San Francisco, Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 50 million patients.