Audience

Companies requiring an IT and enterprise service management solution to optimize their workflows, processes and supply chains

About ky2help

ky2help® is an intuitive all-in-one software for IT & Enterprise Service Management. The standard software is Serview certified and offers ITIL processes out-of-the-box. In addition, ky2help has the simplicity and flexibility it needs to deliver processes to all business units in the shortest possible time. ky2help is arbitrarily scalable and very easy to integrate into your system landscape. You benefit from a short implementation time and low maintenance. The workflows, processes and supply chains in service-intensive companies are often more complex than in pure production companies. the ky2help®Service management platform helps companies to get their service processes under control. It is ky2help® a central solution for the efficient handling of all company-wide processes and better control of resources. Ideally, the entire business process chain can be mapped and processed automatically on an electronic platform.

Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

KYBERNA AG
Founded: 1986
Liechtenstein
www.kyberna.com

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Product Details

Platforms Supported
Cloud
Training
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

ky2help Frequently Asked Questions

Q: What kinds of users and organization types does ky2help work with?
ky2help works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does ky2help support in their product?
ky2help supports these languages: German.
Q: What kind of support options does ky2help offer?
ky2help offers support via phone support, 24/7 live support, and online.
Q: What type of training does ky2help provide?
ky2help provides training in the form of in person and videos.
Q: Does ky2help offer a free trial?
Yes, ky2help offers a free trial.

ky2help Product Features

IT Asset Management

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Inventory Management Supported
Maintenance Management Supported
Depreciation Management Not Supported
IT Service Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Not Supported

IT Management

Compliance Management Supported
License Management Supported
Capacity Monitoring Not Supported
Event Logs Not Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

IT Service

Contract Management Supported
IT Asset Management Supported
Incident Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

ITSM

Asset Tracking Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Supported
Incident Management Supported
Problem Management Supported
Release & Deployment Management Supported
Self Service Portal Supported
Availability Management Not Supported
Dashboard Not Supported
Project Management Not Supported

ky2help Additional Categories