calldesk Alternatives

Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

Conversational VoiceBots for Websites & Calls. Our AI Voice suite empowers companies to use AI VoiceBots on their website and over the phone channel to connect, qualify and engage their leads & customers through highly-personalized, human-like voice conversations. Have personal conversations at scale. VoiceBots carry out high-touch, intelligent calls to your customers and leads that are interested in receiving more information from you. Increase the power of your Sales, Marketing, Logistics and Customer Support teams to provide a high-touch, delightful experience for your customers and leads. VoiceBots are a great way to both start and continue voice conversations with your leads and customers in an automated way. Qualify your website visitors, live transferring high-level prospects to your Sales team. Schedule demos or meetings with interested leads onto your sales reps' calendars. Navigate or search for information on your website using voice commands.

Eliminate repetitive work and free teams to focus on high-value tasks that increase employee satisfaction and boost productivity. Replace wait times with a 24/7 customer service system that supports agents in their workflows. Update outdated systems with engaging, intelligent, proactive conversational AI that transform conversations into conversions. Automatically switch between text, voice, email, and more to converse on the channel that best serves your customers. With our plug-and-play solutions, you can deploy chatbots and voicebots in a matter of hours. No code required. Our team has over a decade of experience creating reliable solutions that harness the latest advances in conversational AI. You can use your data or create bots using our industry-specific templates for retail, banking, healthcare, and more. Measure the performance of your bots in real time using an intuitive interface that tracks conversations across all your channels.

Easily create AI voice assistants to make outbound calls, answer inbound calls, and schedule appointments 24/7 - no coding required! Forget lengthy development cycles and expensive machine learning teams. With Synthflow you can build sophisticated, tailored AI agents without technical skills or coding - just bring your data and ideas. Over a dozen specialized AI agents are ready to use for question answering, document search, process automation, and more. Choose an agent as-is or customize it to suit your needs. Upload data instantly from PDFs, CSVs, PPTs, URLs and more. Your agent gets smarter with every new piece of data. No caps on storage or computing resources. Store unlimited vector data in your dedicated Pinecone environment. Gain full control and transparency over how your agent learns and improves. Give your AI agent superpowers by connecting it to any data source or service.

We use realistic voices that create genuine connections with your customers resulting in better business outcomes. 97% of your customers won’t even tell they’re talking with an artificial intelligence-powered robot. Over 30 neural AI voices that replicate human emotions. Real-time call history, recordings & transcribes. 24/7 inbound & outbound automated call management. Accurate messages for perfect conversations. 3000+ options to integrate it into your existing workflow. From sales to customer service, AI voice agents are the most efficient & cost-effective way to manage calls. The smartest most cost-effective solution for your business. Sales teams often struggle to contact all their leads promptly. Using a voice agent you can now automate outbound calls for sales teams & close clients during phone calls. Never miss a sales opportunity with 24/7 automated lead outreach. Increase conversion rates by ensuring timely and consistent follow-up with every lead.

Build, train and manage voice assistants in one place. Talkie is a one-stop-shop for conversational AI. It lets you create powerful virtual agents without writing a single line of code. Quick to implement. Scales on demand. Interacting with our voice assistants feels natural because customers can speak at their usual pace, interrupt, change the subject without warning, similar to a conversation between humans. Voice assistants can take care of repetitive queries and provide support 24/7, significantly decreasing your contact center costs. Provide zero on-hold time and first-call resolution to improve customer experience. Free up agents’ time to solve complex queries and provide personal support. Reduce customer effort by providing the same level of experience and accuracy during every call. Use a friendly, drag-and-drop interface to create virtual agents that help customers achieve their goals: get information, schedule an appointment, or order their favorite product.

Nuance Conversational IVR resolves inbound telephone queries through natural, human‑like interactions that encourage self‑service and increase customer satisfaction. Nuance Conversational IVR allows customers to speak freely and resolve their issues successfully, just as if they were speaking with a live agent. Intelligent voicebots anticipate customer needs, offer personalized greetings, and change speaking styles based on the context of the conversation—resolving cases first time and freeing your agents to focus on higher value tasks. Nuance's intuitive interactive voice response system enables you to create personalized, automated voicebots for your brand that resolve customer queries, boost the agent experience, and improve your contact center results. Accelerate resolutions and promote loyalty with simple, effective self‑service.

Imagine placing a super agent at every customer channel to handle repetitive tasks so that you can focus on your customers. Automate customer service tasks and respond to your customers around the clock without increasing operational costs. Add one extra agent at every customer channel to handle simple tasks so that the rest of your team can work on complex issues. From our actual customer testimonials, we know that Knovvu Virtual Agent can save in average 5 FTE (full-time equivalent) agent costs. With 100% in-house developed Speech Recognition (SR) and Natural Language Understanding (NLU) technologies, Knovvu Virtual Agent understands customer intent and responds without the need for live agents. Our market-leading speech recognition accuracy rate enables Knovvu Virtual Agent to effectively automate simple tasks, help increase self-service and decrease costs for customer service operations.

EchoHQ is fast and efficient, which mirrors the skills of a seasoned human support agent but faster. Equipped with an extensive database of information, services, and SOPs, it tackles calls and responds faster than the blink of an eye. Infinite support agents at your command - no queues, no delays. Train once, and EchoHQ remembers, delivering precision on every call. Availability that never sleeps, for support that never stops. Train all agents in one go, with immediate results. EchoHQ's 99% confidence in your policy comprehension. Speak your customers' language naturally and instantly.

AI voice assistant for businesses of every scale. Callin's AI-driven voice assistants are tailored to bolster the growth of businesses, handling inbound and outbound customer conversations. Quick to implement and built for impactful results, Callin AI agents are the quintessential team additions, encapsulating the AI features you’ve always imagined. Callin responds to unanswered calls consistently, 24/7, and handles calls from both external customers and internal employees. Outperforms human agents in turning leads into clients. Our AI voice agents are customizable to meet the specific needs of your business. Answer every incoming call, capture lead details, and book appointments on the spot. Follow up on missing documents and incomplete applications. Speed up the process and maximize conversion. Remind customers of upcoming payments and appointments, or share critical updates. Handle any number of calls in a language of your customers’ choice.

Whether you run inbound, outbound or blended telephony operations, our cloud contact center solution is packed with tools to make its workings smoother and more effective. Since it is a cloud-based solution, you will be set up in minutes. You can scale with ease, manage remote or distributed workers, and get access to advanced reporting, analytics and customer experience features without a hassle. An inbound call center forms the integral part of any call centre solution. This system exclusively handles incoming calls from your customers and effectively responds to their needs, basis your business parameters. Where customers are, business must follow. With today’s customers communicating via various platforms, you need an equally agile Contact Center that supports multiple channels to better connect with them. Our multi-channel Outbound Call Center solution allows you to target your specific segments and enhance customer interaction.

Odigo solutions and strategies help over 250 clients in 100 countries around the world achieve customer experience success, thanks to multiple Points of Presence (PoPs) and carrier-grade telco installations on every continent. As an international leader in customer experience, we have offices around the globe. Get in touch with an expert at an office near you or reach out to our headquarters for support in transforming your CX. Customized, robust, and agile CCaaS solutions that meet your customers’ needs. Link cross-channel interactions with each customer into meaningful conversations. Automation improves customer experience, maximizes agent efficiency, and boosts contact center performance. Routing your customers to the agent best able to help is fundamental to customer satisfaction. It’s also essential to your contact center’s operational efficiency. Deploy routing software capable of making those connections instantly, based on real-time data and your policies.

To achieve real CX enhancement by delivering the most advanced Voicebot Services. To eradicate dysfunctional customer interactions that reflect badly on brand value. To develop state of the art omnichannel applications with built-in analytics that are accessible from anywhere in real time. Sovran, with its proprietary dialogue engine, develops voicebots that handle millions of inbound and outbound calls. It works in complex customer service dialogues with accuracy and speed of prototyping unmatched in the industry. Our voicebot services provide solutions to complex requirements across all verticals. Speed of prototyping and our enhanced tools deliver unprecedented performances and automations that enhance customer satisfaction and have a positive impact on KPIs. The high level of automation delivered makes our voicebot services ideal for very large deployment such as first line support in contact centres.

With the world’s first autonomous contact center that brings always-on, elastic capacity to every customer experience with voice AI. Solve customer issues over the phone with flexible, natural-sounding AI-powered conversations that accurately recognize customer intent for fast resolutions. Answer every call immediately and eliminate hold times with 24/7 service available anytime, anywhere. Scale customer service up or down without ballooning costs, training new agents, offshoring, or planning for seasonal fluctuations. Dramatically reduce your customer service costs; only pay for what you use without committing to capacity. Measure overall customer satisfaction, track average handle time, and discover new trends like competitor mentions, defective products, and upsell opportunities to serve customers like never before.

The industry-leading, AI-native platform integrates seamlessly into every customer-facing aspect of your enterprise, enhancing efficiency and delivering unparalleled value. Leverage Gen AI automation for lead generation enabling enterprises to bridge the gap between their marketing and sales teams, scale outbound campaigns, and reduce costs. Supercharge B2B databases with AI automation. Verify leads, contacts, and designations at lightning speed, 1000x faster, one click away. Empower your sales reps by providing AI-assured leads in real-time by automating the lead qualification process with the power of Voice AI virtual agents. AI voice virtual agents navigate IVR systems and gatekeepers to initiate contact with potential customers, ensuring a smooth transition to a live human agent. With Gen AI-powered voice virtual assistants handling routine inquiries, enterprises can scale their customer support without increasing operational costs.

Voice AI, or conversational AI, is the newest generation of artificial intelligence for restaurants, a huge step up from the frustrating interactions we’ve all had in the past when talking to automated phone systems. Introduced to guests as virtual ordering assistants, voice AI engages in limitless conversations at once: each with the personable, tailored approach that people expect when speaking to a team member. Combining the ease and efficiency of online ordering with the customizable, high-touch experience of the traditional drive-thru and phone conversations, voice AI automates the previously time-consuming order-taking process with remarkable accuracy. And with national and international QSR brands racing to integrate conversational AI into their operation, voice AI is sweeping the restaurant industry. Our AI brings restaurants into the digital age to solve everyday problems from their non-digital world.

Send or receive millions of phone calls per day, using programmable voice agents that sound and feel human. Serving sectors including real estate, healthcare, logistics, financial services, alternative data, small business, and prospecting. Qualify and collect data from small businesses, consumers, and everyone in between. Call website visitors immediately after form submission to further qualify them, and then live transfer to a salesperson. Offer a 24/7 support agent to answer customers’ questions and collect their contact info to call back later. Transfer calls to a human whenever a condition you define is met. Integrate your APIs to inject live data into phone calls and select from our library or create a voice clone. Sign up and send your first phone call, test your phone agent and craft a robust conversational pathway. Deploy your agent to fully automate your inbound and outbound phone calls.

Replace your customer service with an AI phone agent. Replace customer service with a human-like AI phone agent. Picks up immediately, available 24/7, speaks to 1000s at the same time, answers all customer questions, and informs customers about order status. Choose language, voice, gender, environmental sounds, voice speed, voice stability, engagement, and more. Tell the agent whatever you want it to do. You'll get task templates you can use and tailor to your needs. If a phone call requires a human, the AI can transfer the call to the right person. From call recordings to transcripts and extensive analytics, you can check everything that ever happens. If your needs exceed what our plans offer, or if you need custom features or integrations, please contact us so we can set up a custom plan. Our AI calling assistant is designed to enhance your e-commerce business by managing all incoming calls, so your customers always feel heard and valued.

RedRoute is a voice assistant that acts as one of your call center agents to answer and resolve customer requests. It integrates with your phone system and customer management system to make the customer’s updates. If RedRoute can’t assist, the call is seamlessly escalated to your call center agents. Our current solution works best for transportation and eCommerce companies. However, we are expanding our feature set all the time. We offer a full-feature 30 day free trial, which begins when you automate your first call. Most customers get up and running within an hour and see savings on day one. Our solution is built for you, just connect your existing software through our 30+ integrations, choose initial preferences, and we’ll handle the rest. Automation begins immediately after setup (which takes under an hour). If your company uses voice and SMS or chat, we can automate your calls so your team can focus on other channels.

The intelligent virtual agent for automated in- and outbound voice and chat conversations with your target audience. One platform for voice and text based business process automation available 24/7 and in any language. One platform to seamlessly handle all your conversation-driven business processes from start to finish. Scotty comes as a managed service and pay-per-use model with no upfront investments. Scotty builds relevant and contextual customers journeys with your existing data and returns realtime insights. Say goodbye to waiting in line! Scotty handles both from start to finish in- and outbound phone calls. Scales from 1 to millions of calls, chats and emails on the same platform. No license fees or monthly instalments for the platform and only pay for the contacts you use. Scotty offers easy and efficient integration to seamlessly connect your existing platforms and your teams.

STELLA is an artificial intelligence digital voice assistant that can answer an unlimited number of calls simultaneously, route calls, answer frequently asked questions, and book service appointments. Improve your CSI and lower costs at the same time. With STELLA Automotive, your customers can accomplish their goals without sitting on hold or getting frustrated. STELLA answers your telephone on the first ring. The STELLA team of scientists and engineers developed conversational AI with car dealers and customers in mind. With STELLA, saving time, retaining employees, and delighting customers is easy. STELLA is the smartest AI in automotive, and she keeps getting smarter. Because there are no per-minute fees, STELLA does not add cost as she handles more of your dealership’s calls. STELLA is a non-disruptive technology and is simple to deploy and run in your dealership. Your employees will not need to change any processes or spend time learning how to use or manage STELLA.

Boost your customer service from social listening tool to AI conversational bots. Stay up-to-date with online listening and data analytics. Join discussions with online customer service integration. Enhance your customer service with multichannel AI automation. Monitor online discussions that matter to your brand. By finding truly relevant insights with AI-based online listening and data analysis engine, you can fully manage your online brand image. Integrate your social profiles within one online brand management tool. Engage in online discussions with current or potential customers across all web channels to increase customer satisfaction. Redefine customer experience with disruptive technology. Include AI conversational bots into your brand communication and exceed audience expectations.

Zaion automates high volumes of calls and assists advisors on a daily basis. Discover callbots, voicebots, chatbots, messagingbots. Processing of higher value-added tasks, better availability for the customer, versatile and cross-functional, and increased employee satisfaction and lower staff turnover. Voice-signal analysis which can detect tone, emotions, and gender. Security, data protection, and GDPR compliance. Thanks to its intuitive interface, the Botcenter® is an integrated supervision and activity-management tool that revolutionizes the analysis of conversations in real time. The callbot is a software program capable of understanding customer intentions in natural language and providing a precise response according to the context. In the course of time and through machine learning, bots become more intelligent and efficient. It has the most advanced cognitive capabilities on the market with models developed for every industry and thus allows the automation of many use cases.

Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.

Keep your restaurant running smoothly with AI that handles the toughest orders. IBM watsonx Orders is an AI-powered voice agent that accurately takes orders from your drive-thru guests and speeds them to the pay window. It supports a multitude of use cases, including loyalty programs and mobile orders. It knows the customization options of every menu item. It’s aware of what’s available and what’s not. Optimize the drive-thru order-taking experience for guests and crew with an AI-powered voice assistant you can rely on. watsonx Orders can take 87% of orders on average without crew intervention, including orders with complex customizations, mobile pickups, and loyalty codes. It can gracefully hand off to a crew member when needed. Like a veteran crew member, watsonx Orders is friendly and speedy. It keeps dialog to a minimum for maximum throughput, up to 150 cars an hour in a dual-lane drive-thru.

Online sales peak late in the evening, and plumbing can break down anytime. Create a fantastic customer experience by automatically answering customer calls 24/7. Neither do your customers. Help your customers get the answers they need and even book appointments anytime. Your focus is your superpower. Use it to grow your business. Let IsOn24 answer your customers because every superhero needs an intelligent sidekick. IsOn24 can queue live calls in the same order they are received. The callers hear your messages and music while waiting in the queue. You answer the waiting calls from anywhere using any phone or no phone, open the IsOn24 app and answer waiting calls from your tablet or computer.

Grow your business with AI phone agents that are smart, helpful, and available 24/7. Unlock the power of AI to handle calls for your business. Transform every call into an opportunity with AI that's always available. Boost revenue, enhance productivity, and delight customers. Describe what you want your agent to do. Choose a local number for your AI to use. Your agent will answer your calls and texts. Vida agents learn from instructions. Just describe what you want your agent to do when people call or text, and Vida will take care of the rest. No coding or technical skills are required. Give the agent your website, upload a doc, and Vida will learn from it. Vida agents engage with your customers just like a real person. Agents converse to understand problems, gather information, and triage solutions. Connect your agent to external data sources and let it solve real problems for your customers.

Leveraging the latest in conversational AI technology, we help you engage with more leads and activate higher quality conversations. Accelerate sales and lead gen revenue through advanced conversational AI solution. Improve response rates and reach out to more leads. Reduce your CPA by letting Voso.ai handle repetitive conversations. Engage your leads via SMS and voice calls. Voso.ai manages opt-outs and understands when leads ask not to be contacted. Prospects converse as naturally with Voso as they would with another human. Improve motivation, strengthen skills, and lower churn as agents stay focused on rewarding tasks.

Thoughtly helps businesses build and deploy human-like AI voice agents in just 17 minutes. Welcome to the future of calling. Empower your decision-making with comprehensive analytics, detailed reports, and A/B testing. Thoughtly provides real-time data visualization and performance metrics, enabling you to optimize communication strategies, understand customer behavior, and drive conversions more effectively. Your Thoughtly agent syncs with your calendar, working alongside callers to pinpoint the perfect meeting time. Coordinate effortlessly. Every incoming call is an opportunity. Your Thoughtly agent will never miss a call from a potential lead, intuitively directing them to the ideal point of contact. Perfect routing, every time, ready to convert.

Choose an inbound assistant or an outbound one that activates on events, like new lead submissions, or on a schedule. Connect your assistant to our integrations and select desired capabilities. our AI phone assistant is ready to start making and receiving calls. Feel free to create as many assistants as you need. Instantly implement your workflows, and have your AI phone assistant ready in under 2 minutes. Each phone agent is tailored with a knowledge base and tools designed exclusively for your needs and use case. No more spending weeks on rep training. Enjoy complete customizability from selecting voices and defining prompts to choosing LLMs. Our phone agents are available around the clock, 24/7/365, whether handling incoming or outgoing calls. Allow callers to request a transfer to a human representative at any moment during the call. Every call is recorded (unless you prefer otherwise), allowing you to travel back in time and review it.

R Systems’ aim is to enable organizations to not only identify hindrances in the customer journey but also mitigate them to improve loyalty & long-term profitability by harnessing the power of AI, data analytics, Natural Language Processing (NLP) & Deep Neural Networks (DNN). Understanding the essence of customer experience helps you augment the way people respond to your brand in terms of engagement, loyalty, and retention. Organizations need accurate data and metrics to discern, gather, and analyze customer data for gaining actionable insights and making educated decisions to retain and acquire customers. Our data analytics framework will help you improve First Contact Resolution (FCR), reduce customer effort, optimize self-service options, and handle seasonal spikes in demand. With R Systems on your side, your customer experience will get better with every single interaction. Our services enable you to gather data from customer interactions to gain insights into behavior.

World’s first and the highest ROI delivering human-centric conversational and generative AI platform. We are Asia's most trusted, widely used chatbot across banking, finance, healthcare, manufacturing, travel, and ecommerce. CoRover AI conversational platform offers various benefits such as increasing lead conversion rates, boosting sales, saving costs, streamlining support activities, and enhancing customer experience. Tailored use cases for each industry, aiming to boost lead generation, and transactions, and encourage repeat purchases. ChatBots can help, automate, and streamline a variety of functions that are repetitive in nature and, in turn, improve positive customer satisfaction & reduce overall operational costs. World’s first human-centric conversational and generative AI platform, with proprietary cognitive AI technology, offers managed Chatbot as a Service (CaaS), with self-onboarding support as well, to help organizations generate revenue, and save costs.

73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology.

Seamlessly onboard and scale your entire front desk operations to pick up every call. You do not need to be experienced with prompt engineering. We provide demo agents and templates to help you get started. Additionally, our enterprise plans include hands-on assistance in creating and testing your agents. We have integrations with the most natural AI voices that deliver human-like conversations. You can choose the voice that suits your use case perfectly. We already have integrations with leading CRMs and have a knowledge base where you can add documents. Bolna is the end-to-end open source production-ready framework for quickly building LLM-based voice-driven conversational applications. Automate all your customer conversations by building human-like voice AI agents in minutes. You can design your own functions and use them in Bolna.

Create a close relationship with your customers through the different channels and devices that They use to communicate with your company, and let them live the same incredible experience through all of them. Manage all calls, chats, emails and messages from your company's service channels in a single interface. Successfully integrate telephony, CRM, ERP and other information systems of your company to provide complete attention. Provide automated experiences to your clients through multiple channels using our chat-bots and voice-bots. Manage all the communication channels of your company and turn each interaction into a success story.

Our AI Chatbot and Voicebot platform helps you increase customer experience. Floatbot is a hybrid platform, one of the very few globally, that allows the development of both Chatbot and Voicebot within hours. Automate 80% of your Call Center operations with hybrid Voicebot and Chatbot. Increase your Customer Experience and CSAT score. Our AI Chatbot and Voicebot platform helps you increase customer experience. Floatbot is a hybrid platform, one of the very few globally, that allows the development of both Chatbot and Voicebot within hours. Their voice, your response. Speech recognition in vernacular language available on Floatbot platform. 10 Language, 100+ Dialects Powered with 100,000 hours of Voice. Design your custom workflows for Chatbot and Voicebot Floatbot’s No-Code platform requires zero coding to build bot. It allows rapid development and deployment with advanced bot builder.

We believe every brand should have a voice and every person should be able to interact naturally with the products around them, by simply talking. At SoundHound Inc., we’re working together with our strategic partners to build a more accessible and connected world. We build custom voice assistants for companies wanting to keep their brand, users, and data. Built on the foundation of proprietary Speech-to-Meaning® and Deep Meaning Understanding® technologies, the Houndify platform provides conversational intelligence unmatched by others in the industry. Houndify everything! Voice-enable the world with conversational intelligence. Create a voice AI platform that exceeds human capabilities and brings value and delight via an ecosystem of billions of products enhanced by innovation and monetization opportunities. Headquartered in the heart of Silicon Valley, we are a global company with 9 offices in key markets and teams in 16 countries.

Welcome to VoiceGenie.AI, an extraordinarily advanced voice bot that captivates your audience through exceptional, human-like conversations. Our groundbreaking platform, fuelled by the latest AI technology, is meticulously crafted by the renowned Oriserve team, boasting over five years of experience in delivering unparalleled AI customer solutions. Embrace limitless customer satisfaction and sales growth with Ori's trailblazing conversational AI. Our mission focuses on automating every aspect of the customer journey through a seamlessly interwoven, multilingual platform. Discover our matchless cognitive AI solutions, carefully engineered to ensure a smooth customer experience spanning sales, marketing, support, and engagement endeavors. Our cutting-edge AI technology effortlessly transcends barriers, integrating seamlessly with IoT devices, sensors, web, apps, social media, and messaging platforms to revolutionize your business operations.

Integrate voice & conversational intelligence into your products through an independent platform that is always learning. A next-gen multilingual Voice AI-powered contact centre automation platform that has been designed to have human-like conversations. VIVA uses a unique conversation design framework to understand intent. Dynamically generates custom conversations with customers. Supports 10 Languages and 160+ Dialects; available 24x7. Delivering high value through contact center optimization Voice AI banking solutions for a digital economy. Optimize your CX processes, costs, and resources with digital voice agents that can handle personalized, empathetic, and proactive conversations in real-time. Augmented Voice Intelligence is the new paradigm of expanding your workforce to combine the power of humans and machines. Augmented Voice Intelligence is collaborative in nature—a collaborative effort in service of customers.

Easily let customers order and re-order products using voice. Increase sales by letting customers ask for coupons and deals. Increase customer engagement by providing product search/personalized recommendations from your brand. Easily let customers find the nearest store. Inform customers of events at their local store. Match customers to more products through simple voice searches and increase impulse purchases by reducing friction. Customers receive personalized recommendations using AI so they see products relevant to their taste and need. Voice based apps can be built and made live quickly. Modify templates as needed and add new voice interactions. We handle the backend and infrastructure on commercial cloud servers. Centralized service to manage apps for various voice enabled platforms.

Personally and effortlessly service your customers with our smart conversational AI solutions. Build your bot in one language and make it understand 100+ languages with just one button click. We are a no-coding platform. Business users can create and manage bots without any coding skills needed. Talk to customers on Facebook messenger, WhatsApp, Google Assistant, Amazon Alexa & more. Our clever AI gives you detailed insights into your conversations and provides tips on how to improve them. Powered by our AI technology, the myBo bot helps customers of Belfius Insurance claims, freeing up time for human agents to handle the more complex cases. Build your own voice or chatbot with our 30-day free trial account. It’s easy, no IT skills needed. But don’t just take our word for it, try it out yourself for free. Chatlayer is not just a conversational platform, it’s also a partnership ecosystem! Get the most out of our tools thanks to our network of trusted partners.

Create conversational bots for video platforms like Zoom, Google Meet, and Facetime. Easily, in a matter of minutes. No coding knowledge is required, all you need to do is write the conversation. Create bots that interact using natural language. No buttons, IVRs, or other restrictive options. Simple, flowing, natural conversation. Create rich, deep conversational flows. Choose from the world’s largest repository of conversational components (CoCos). Create your brand ambassador, personal assistant, or team member. Build a video bot, personalize and customize the avatar and meet your users where they are. We offer multiple one-click integrations into websites, social and messaging apps, and online meeting tools. Wherever you already are, we’ll bring the chatbot to you. Create and publish your own bot video bot, voice, or text. Give your audience a seamless experience, while reducing your team’s workload.

Why choose between artificial intelligence and human intelligence? The Smartly.AI software platform allows you to create, deploy and supervise chatbots that help your teams to deal more effectively with each digital interaction of your customers. Today everyone wants to be able to get an answer to their question quickly and easily. It becomes essential to provide qualitative answers in ever shorter timeframes. At the crossroads of digital and conversation, the chatbot offers an ideal answer to the most demanding customers. Smartly.ai is an intuitive and powerful SaaS platform that allows you to design, deploy and supervise your chatbots on different channels. With Smartly.ai, you do not have to be a machine learning genius to create a chatbot. You can simply provide your questions / answers and our bot platform takes care of the rest. Our customers prefer Smartly.ai because this solution has been designed for professional profiles above all.

CEDEX Technologies is a specialized chatbot development company from Kerala, India. We are a dedicated team of chatbot and voicebot experts. We develop custom chatbots based on our client's unique business requirements. We design, develop and train high-quality chatbots and voice apps with conversational abilities, context sensitivity, and personality traits. Chatbots are evolving very fast and it is expected that they will eventually replace humans in areas like customer care, e-commerce, entertainment, news, delivery services, corporate information exchange etc. Developing chatbots may seen pretty easy on the surface. But to build a chatbot that meet the exact business requirements needs the expertise of a dedicated chatbot development team. Chatbots can help your customers 24/7. They don't have bad days and they don't get frustrated and thus provide a better customer support. Chatbots can automate tasks which are to be done frequently and at the right time.

Voice assisted applications empower business to stream from the cloud to any Alexa-enabled device. Our Alexa Developer team makes it possible for your business to be accessible through the spoken word. With one simple word, a target audience of millions has instant access to your products and services. Customer engagement with voice assistance by certified alexa developers. Easy Voice develops B2B and B2C voice solutions that interact with Alexa voice services (Alexa apps and skills). We provide a complete alexa developer solution for connecting people through Amazon Echo or other Alexa-enabled devices. The Alexa Skill and Dash Button Platform is the first solution to empower organizations to manage customer engagement with voice on a single solution. Easily integrates with existing front and back office solutions. We develop the world's leading voice assistant applications, skills, and apps.

With one tooling platform across the full software development lifecycle, enterprises gain greater control, accelerated development time, and increased business agility. The result is conversational AI that drives business outcomes. Expand from traditional channels and approaches to conversational experiences powered by AI that span all channels and provide superior service. Get to market faster with easy to use tools that work across your teams allowing everyone to collaborate quickly on one project and accelerate initial application development. Tutorials, pre‑built expert design models, and forums help users think like an expert while quickly prototyping applications. Reusing and sharing design flows and coding across multiple channels eliminates the need to redo work. For technology leaders, the pressure is on to deliver unique conversational customer experiences, fast.

Agara is the world's leading Real-time Voice AI SaaS platform that processes customer support calls in real-time to eliminate hold time, reduce manual inputs and improve customer experience. Agara significantly improves customer satisfaction (CX) scores while reducing support costs by over 50%.

AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions.

Rosie is an AI-powered phone answering service designed for small and medium-sized businesses. With Rosie, you can ensure that every call from a potential customer is answered, while also providing excellent support to your existing clients. Available 24/7/365, Rosie answers your calls, delivers accurate information to callers, takes detailed messages, and even schedules appointments directly on your calendar. If you're frustrated with missed calls, potential customers hanging up on voicemail, or being unable to pick up the phone while on the job or after hours, Rosie is your solution. Setting up is quick and easy. Simply forward your calls to your Rosie number whenever you're unavailable, and manage everything from the intuitive Rosie admin. Rosie is ideal for home service providers, local businesses, or any company that relies on phone leads.