Audience

Enterprises, customer experience teams, contact centers, operations groups, automotive companies, restaurants, financial institutions, healthcare organizations, retailers, and other businesses that want to automate voice and digital interactions with AI agents

About SoundHound

SoundHound AI is a conversational AI platform for building and deploying voice-native AI agents across customer service, commerce, employee operations, automotive, and other enterprise use cases. Its OASYS platform, or Orchestrated Agent System, provides a unified environment for creating agents that can understand spoken interactions, perform tasks, and operate across digital and physical touchpoints. The platform combines voice AI, agent orchestration, business rules, guardrails, optional human assistance, and integrations with enterprise systems to support reliable end-to-end conversations. Organizations can deploy SoundHound agents for contact centers, digital assistants, IT and HR service desks, restaurant ordering, front-desk automation, outbound engagement, voice commerce, and in-vehicle experiences. Security features include layered policy controls, sensitive-data detection and masking, tenant isolation, encryption, access controls, and traceable agent decision logs.

Integrations

API:
Yes, SoundHound offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

SoundHound AI
Founded: 2005
United States
www.soundhound.com

Videos and Screen Captures

SoundHound Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
In Person
Videos
Support
Phone Support
Online

SoundHound Frequently Asked Questions

Q: What kinds of users and organization types does SoundHound work with?
Q: What languages does SoundHound support in their product?
Q: What kind of support options does SoundHound offer?
Q: Does SoundHound have an API?
Q: Does SoundHound have a mobile app?
Q: What type of training does SoundHound provide?

SoundHound Product Features

Natural Language Processing

Sentence Segmentation Not Supported
Tokenization Not Supported
Stemming/Lemmatization Not Supported
Part-of-Speech Tagging Not Supported
Parsing Not Supported
Named Entity Recognition Not Supported
Co-Reference Resolution Not Supported
In-Database Text Analytics Not Supported
Open Source Integrations Not Supported
Natural Language Generation (NLG) Not Supported

Speech Recognition

Concatenated Speech Not Supported
Customizable Macros Not Supported
Variable Frequency Not Supported
Specialty Vocabularies Not Supported
Automatic Form Fill Not Supported
Continuous Speech Not Supported
Call Analysis Not Supported
Speech-to-Text Analysis Not Supported
Automatic Transcription Not Supported
Voice Recognition Not Supported
Multi-Languages Not Supported
Audio Capture Not Supported

Text to Speech

API Not Supported
Multi-Language Support Not Supported
Different Voice Choices Not Supported
Synchronize Speech Not Supported
Audio Optimization Not Supported
Adjust Speaking Rate / Pitch Not Supported
Custom Lexicons Not Supported