Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.
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Podium
Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.
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LobbyStack
LobbyStack is an open-source AI receptionist for small businesses. It answers phone calls, responds to SMS messages, books appointments, handles reschedules and cancellations, takes messages, and transfers conversations to a human when needed.
Businesses manage everything from a web dashboard: receptionist behavior, business hours, services, availability, phone numbers, knowledge base, call history, transcripts, recordings, tasks, and customer conversations. The receptionist can be trained with business details, FAQs, policies, documents, and website content so it can answer common questions accurately.
LobbyStack is built for appointment-based and local service businesses such as clinics, salons, repair shops, consultants, agencies, and home service teams. It can be used as a hosted cloud service or self-hosted on your own infrastructure. It is an alternative to Myaifrontdesk, Upfirst, Goodcall, Phonely, etc.
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