Zendesk Gather Alternatives

ONLYOFFICE Docs is a secure online office suite that comes with a vast range of professional features. Co-edit documents, sheets, presentations, fillable forms and PDF files in real-time using an AI assistant and collaborative tools: two co-editing modes (real-time and paragraph-locking), commenting, built-in chat, tracking changes, version history, document comparison, audio and video calls. It can be integrated with existing platforms, both locally and in the cloud. ONLYOFFICE DocSpace is a web-based platform for document collaboration in customizable rooms. DocSpace allows you to create collaboration rooms and custom rooms where you can assign various access permissions, enhancing the interaction with your team and external users, both locally and in the cloud. ONLYOFFICE Workspace comprises ONLYOFFICE Docs and comprehensive productivity tools: Mail, CRM, document and project management, calendar, etc., allowing you to control all business processes in one place.

Open Social is a purpose-built community engagement platform. Developed on top of a powerful open-source Drupal technology framework, Open Social allows organizations to create a central online hub for their members. Open Social allows easy communication, group formation, content collaboration, event creation, social interaction and seamless sharing of ideas, experiences, expertise and more. A community is much more than just a group of people in the same place or space. A community is made up of members who connect and come together around a shared identity, interest, passion, project or purpose. Open Social specializes in creating highly engaging online community platforms. We tailor every platform to the unique needs of each organization, making sure we help you serve your member needs and reach your shared goals. Those needs and goals are different for each organization. It all depends on what type of community you are!

Groupeasy is the Coordination Platform to power connection within your group. Every feature in Groupeasy is thoughtfully designed to solve the common communication, collaboration, and scheduling challenges every group has. We offer powerful group software engineered for maximum ease-of-use, with an intuitive interface that works across all devices. Groupeasy provides a set of tools that is easy to implement and intuitive to use so any group can get started with ease and begin achieving their purpose. Get your group up and running with 3 easy steps. Groupeasy gives members a way to seamlessly connect and coordinate with each other via email, text, or both, while maintaining their privacy. Groupeasy is NOT a social media app. It is subscription-based, and so looks different from other apps for groups. With no advertising, we don't need gimmicks and silliness to keep you scrolling and clicking. We are a chill tool with a different vibe, designed to save everybody time.

Nextiva is a feature-rich cloud-based unified communications service offered by Nextiva. Offering businesses more ways to communicate than ever, Nextiva helps to empower today's modern businesses. Whether on the desk or on the road, teams subscribed to Nextiva can enjoy seamless mobility, clear communication, and a scalable service. All conversations in one place with phone, SMS, video, and email together with customer experience and productivity tools. Reduce app fatigue by communicating with customers and teams from one tool. Get rid of productivity loss from not having the information you need, when you need it. Communicate with customers however they come to you and track their conversations and feedback in a single view. Learn more about our favorite customer engagement tools. Understand how your customers feel through every interaction.

Sell memberships, courses, and build online communities. We make it easy for you to build on WordPress, the World’s #1 open source platform, giving you the flexibility, control and freedom you need, to create a successful online platform. BuddyBoss makes it easy to share your knowledge and passion, while building your audience and growing your revenue. The platform enables structured training, micro-learning, social learning and gamification for an engaged learning experience. You can also have your own white label mobile app, thanks to the AppBoss integration, so your employees can learn on the go. An online community enables your followers or customers to connect under your brand. Members can connect and engage with each other on topics within forums and groups. This can help you build loyalty, gather feedback, provide more value and keep your audience engaged around your brand. With the AppBoss integration, you can launch your own mobile app.

Run your community in the same place as you run webinars and courses, host events, upload media, sell digital products, run chats & forums, process payments and much more. Learning is and always has been a social experience. With Scenes, host your e-learning community in the same place as your course materials. Gamify the learning experience using in-community coins and leaderboards. Engage your customers in a community and build your product in a community-first way. See greater retention and loyalty. Host live events, start forum discussions, share resources and facilitate break-out rooms, all in one place under your brand name. Multiple companies have already proven the community-led growth model and have seen great success in terms of customer engagement and retention. Host live events, start forum discussions, reward and gamify brand loyalists, all in one place under your brand name.

SMF is all that in one package, giving you an easy to use forum with many powerful features for you as well as your users. SMF is an open-source project made by volunteers from across the world. SMF features a powerful Package Manager, allowing you to quickly apply any of the hundreds of modifications in our database, as well as a variety of custom themes that change the way your site looks. Should you run into any problem, SMF's experienced Support Team will come to your aid, along with our very helpful community members, ready to assist you and address whatever issue(s) you are encountering. Simple Machines Forum — SMF in short — is a free, professional grade software package that allows you to set up your own online community within minutes. Its powerful custom made template engine puts you in full control of the layout of your message board and with our unique SSI - or Server Side Includes - function you can let your forum and your website interact with each other.

Commune is the all-in-one AI-powered community platform that provides a personally optimized community experience to achieve scalability while reducing churn. Commune realizes impactful customer communication at scale. Interactive and unified customer communication, a one-stop shop for customers and admins. All features in one place mean all the data in one place. Keep Track of customers' behavior across features. Commune fully integrates with your CRM. Data-driven community experience optimization, with workflow and personalization features. Provide users with spaces where they can interact with each other for P2P support. Organize up-to-date knowledge about your product and services. Manage webinars and other events related to your product and services. Send out email notifications and push notifications when you publish content. Conduct surveys and gather user feedback to identify future business and product opportunities.

Start building your community on Kommunity, we provide smart solutions for you & your community. Get unlimited RSVP's to your event every time and It's free. Event members can interact with each other before and after your events. They can ask questions, and share pictures or videos anytime. Try something new, or do more of what you love. Create your community & reach your people. All-in-one platform to easily manage your community and organize virtual, hybrid, or in-person events. You can send notifications to event members anytime. No one will miss important details about your events again. You can sell tickets for all your events. Online or offline, it doesn't matter. Don’t worry if you have limited seats. You can use our waitlist option. If you want to be selective, you can create Q&A forms and manage your attendees accordingly. Our main goal is to provide you with features that will save you time and constantly improve for you to make your organization processes easier.

bbPress is forum software, made by the WordPress community. Have you ever been frustrated with forum or bulletin board software that was slow, or full of features you don’t need? bbPress is focused on simplicity, flexibility, a deep integration with WordPress, web standards, and speed. We’re keeping things as small and light as possible while still allowing for great add-on features through WordPress’s extensive plugin system. What does all that mean? bbPress is lean, mean, and ready to take on any job you throw at it. Every line of code is written with these principles in mind, and if that sounds good to you get involved! bbPress is a GPL licensed open-source project made possible by thousands of contributors and believers around the world. Patches and RFC’s are helpful and encouraged, and props are given and gathered for each contribution.

Create your own social network with Open Social - perfectly tailored to your needs: for employees of your company, for members of associations and organizations or for customer networks. Open Social offers you a platform that promotes community dialogue, enables easy knowledge sharing and facilitates collaboration. Open Social is a flexible coworking platform based on open source technology, which has been tested in more than 1,000 active installations. The participants can contact each other via private messages. Social interaction takes place through comments and reactions via the platform. Participants can manage personal information and easily personalize their community experience. Community members can create, manage and share information in a variety of ways. In groups and events, participants can work towards and achieve common goals. The community members are regularly informed about specific activities.

Easily customize the colors, and add your logo, header, and custom CSS to make your forum your own. Website Toolbox is completely invisible to your users! Top forums on Website Toolbox make hundreds of thousands of pesos per year. Create a community where users can bond with you and each other. Conversations flow seamlessly with email notifications and replies, built-in instant messenger and chat room, and public or private conversations. You own and control your data. Export your forum in one click for your personal backup or use in a different system. Discover how we make creating a forum simple, easy, and user-friendly. Build relationships and create a sense of trust with prospective customers. Connect with your users to truly understand their needs. Discuss issues, share knowledge, and talk about you, your product, or your service.

Verint Community is a community-led social commerce platform that creates business opportunities from customer collaborations. Social commerce platforms help businesses to drive sales through online communities, and Verint Community’s customizable, interoperable, fully-featured platform leads the way for socially-driven e-commerce. Community’s forum features deliver social engagement for your organization by providing you with the right customer insights to make data-driven decisions. An active, open discussion forum facilitates brand trust and leads to organic conversions through shared real-life experiences and interactions. Verint Community is equipped out-of-the-box with the features and functions to support a social commerce environment. Discussion and Q&A forums can be fully-customized visually, as well as utilizing modern, responsive UX for ease-of-use. Acting as a cornerstone of interaction, forums become a place where your business reputation can grow through customer service.

Ticketing, powered by your Slack conversations Halp is a modern ticketing help desk for humans that love Slack. Empower your remote teams to be happier and more productive. Turn any message into a ticket with an emoji. Report on your team's requests no matter where they come from. Never do the same work twice. A powerful workflow engine paired with machine learning ensures routine tasks and questions get resolved faster. Your customers are your colleagues, your friends. Communicate in the most natural way, and make ticketing a breeze. Halp's powerful Ticketing Platform is perfect for fast growing teams. If you already have a ticketing solution in place, we offer deep integrations with Zendesk, Jira, and more.

Simple, fast, easy to use, and fun these are words commonly used to describe ProBoards' free forum hosting service. Whether you're new to message boards or an experienced moderator, we invite you to review our features and start your new ProBoards forum today. Creating a new forum takes less than 30 seconds and immediately after that you can begin inviting your friends and colleagues to browse your new forum and start discussing topics! If you have questions or need help, our Support Forum community is the best in the business. Join the over 16 million monthly visitors on the Internet's largest, most enjoyed free forum hosting service. We offer additional premium forum options including the ability to use your own custom domain name, remove advertising from your forum, and the ability to change your forum URL.

Connect people with each other and your brand with a branded online community. Use Big Dash stand-alone or integrate the community with your existing website. Let us help you connect your customers online on your own online community! Experience the benefits of all our features that we have developed, focused on bringing people together in an online community. Start accepting credit, debit, and other payment methods for your online business in minutes. With our integrated Stripe connector, you can process payments from your customers through our online community platform. When people interact within your community you gain valuable customer insights. You can use prebuilt dashboards or create your own. Make data-driven decisions based on your insights. Your community, your logo, your branding. We make sure that your users feel at home. Connect your community with more than 1000 other apps. Such as MailChimp, Salesforce or Trello.

Live streaming functionality is available up to a 1000 concurrent members with a basic monthly subscription package. Up to 1k hours of courses can be stored on our server within the same basic package. Same basic package offers e-commerce storefront functionality. Payment gateways are currently available through Stripe as well as other payment processor instructions Paid users are enabled with functionality to create a space, and can choose different settings to customize each space with branding attributes. Access to all spaces can be placed behind a paywall. Additional functionality to request payment in exchange for opening a direct message space will be available in beta version. Users can connect custom domains to fully white label their community. Monitoring and analytics wise, paid users will have access to an admin dashboard providing data on user activity. Additional data points can be customized with higher tired packages.

Mocaworks is a software company and business incubator located in Ridgefield, WA. Our products are used by businesses of all types to inform their employees, drive team performance, and make delightful customer experiences. Build a home for your community. Custom collaboration platforms for employees, members, professionals, and everybody else out there. Cloud based. Modular. Personalized. Build an entire ecosystem in the cloud, without any dependencies or requirements. Whether you need a lot or a little, Tryyb puts everything your team needs to access in a single space. Don’t just build a program, create a culture. Teams in Tryyb are able to drive significant change. Document editing and versioning in the cloud. Your own learning management system and knowledge base. Create and manage new business processes. Your organization does not fit a cookie cutter mold, but you still deserve a place to call your own. We help every other type of organization out there.

Connect all communication channels where customers usually write to you. Automate the ticket processing process. It doesn't matter where your client writes - to email, WhatsApp, Instagram Direct or a comment on Facebook, all requests will be displayed in your portal in the form of tickets. All correspondence with clients is conducted directly from the Helpdeskeddy interface and is saved in the client card for history. Your operators no longer have to monitor 10 different systems and switch between tabs. Each ticket has a status. When the operator finishes processing a request, it sets the ticket to "completed" status and moves on to the next pending request. Automatically distribute new tickets between operators depending on their load or ticket parameters. Set up automatic responses to customer requests and processing notifications.

Make agents and managers lives easier when you equip your support team with a contact center and an all-in-one communications solution. Whether in the office or working remotely, we have the solution for you. Advanced capabilities, but simple to use. Solving high volumes of incoming customer queries has never been simpler with our Collaboration tool. It enables agents to stay connected and reach out to other agents or external experts for additional advice when solving more complex queries, all on one platform. Access, customize and build your FAQs the way you want it. By creating a centralized information center for your support team, they can dramatically reduce time finding answers. Predefined and customizable analytics dashboard for managers to work with all data reports gathered and turn them into information to better support your business decisions.

phpBB is a free flat-forum bulletin board software solution that can be used to stay in touch with a group of people or can power your entire website. With an extensive database of user-created extensions and styles database containing hundreds of style and image packages to customise your board, you can create a very unique forum in minutes. No other bulletin board software offers a greater complement of features, while maintaining efficiency and ease of use. Best of all, phpBB is completely free. We welcome you to test it for yourself today. If you have any questions please visit our Community Forum where our staff and members of the community will be happy to assist you with anything from configuring the software to modifying the code for individual needs. Learn more about phpBB.

Whether quick conversations in the chat, cooperation in the microblog or thematic exchange in the forum - communication in the company succeeds with XELOS. Organize your projects in groups, invite colleagues, distribute tasks and work together on documents. Regardless of whether it is news, important instructions, project details, customer data and general documents - all knowledge and information is always well organized and easy to find. With the numerous apps and professional add-ons you expand the possibilities of your XELOS system. This is how XELOS adapts perfectly to your company.

Introducing I4A-Communities. A world-class Community platform built for Internet4associations' membership management software. INCLUDED at no additional charge in I4A-Enterprise. Upgrade from I4A-Membership with NO SET-UP FEE. No API. No exporting or importing of data. Because it is built by and for I4A, it interacts with members who are logged on regardless of where they may be on the site; with real time alerts of: direct messages, forum and blog posts, likes, or comments on their blog. Plus a visible display of pending notifications on all of the above. Engagement I4A-Communities encourages not just member engagement with your association but critically also with each other. In these times, services like Communities add value to your organization and its website. Communities brings people together deliberately. Because this is fully integrated in our membership software this interaction is not restricted to a separate forums area or subdomain website.

Bubble is an innovative platform that allows you to gather your community members and to bond with them over a shared idea, interest, or passion. All of this and more in a dynamic, interactive, and secure bubble that gathers your people! With a top-notch design, unlimited features, and easy customization, Bubble is the complete solution for managing, animating, and engaging with your community. Managing a community has never been easier. Connecting your members, animating your groups, raising revenues, and managing all aspects of your community is now provided to you in a unique and complete space. With Bubble, your platform reflects your community DNA. With its high level of customization, you can adjust your directory, your widgets, your members’ profiles, and much more. Bubble is an intuitive and dynamic platform that seeks to provide its users with an unforgettable user experience.

Crowdstack Pro is a hosted (SaaS) community and membership platform designed to help engage, retain and grow audiences. Site owners have complete control of their data. Crowdstack includes content feeds, direct messaging, moderation tools, member management/directory, automated rules, gamification, and permissions by role. There is also a turnkey Premium Member ship service where site owners can earn revenue. Everything needed to run an online community. Easily collaborate and communicate with fans, volunteers, constituents, customers, employees, and influencers. Bring everyone together in a public or private (or mixed) space with forums, blogs, photos, videos,

PeerBoard is an easy-to-use community software with clear extendable infrastructure. It provides categorized newsfeed, visual customization, rich user profiles, and multi-level commenting. You can use open-source SDK for your custom needs or WordPress integration for fast and seamless installation. PeerBoard is a perfect solution for all sorts of private and public communities, smbs, or individuals. Build a strong community in a comfy and secured place. And we'll take care of the rest. Everything you need to share knowledge, increase engagement, and create deeper connections with your online audience. Unlike older forums, PeerBoard uses intelligent newsfeeds, real-time commenting, and expansive user profiles to create a unique user experience. Take total control of your community look and feel by customizing your theme, content structure and member groups to create an experience tailored to your needs.

All Nabble apps are naturally embeddable, which means that they can be easily displayed on any web page. All Nabble apps are built with NAML, a scripting language that gives you full control over the app pages. We can help with technical questions related to your Nabble apps, embedding, customizations, NAML language, bugs, and other issues. From now on Nabble users can switch from HTTP to HTTPS protocol. Nabble wants to improve public discussions on the web and provide useful embeddable applications to end-users. This includes forums, user groups, message boards, photo galleries, newspapers, blogs, etc. There are many vibrant discussions in these places, and so are problems such as cluttered UI, broken search, moderation, and cataloging. Nabble wants to be a place where your discussion can grow and be free of these problems. Nabble is absolutely free and will remain free to the users. This includes the end users and webmasters.

Imagine a platform designed for business and customer engagements, delivering integrated and business services such as Event Management for virtual and face to face, Surveys, ECommerce, Email Marketing to name a few, that are easy to use and propel your business forward. Connect your company to your customers and your customers to each other with WorkOutLoud. No one likes to lose a customer, but ignoring their need and desire to address their own challenges working with others with similar challenges is not the answer. Lean into your commitment to an improved customer experience that increases customer referrals, generates new business opportunities, while delivering new insights into your customer value.

Private tickets are just between you and your customers, but Public tickets are like using an online forum—anyone can view and reply! This takes some of the support load off and places it into the hands of those that are willing to help. Connect your Envato Market account to provide your customers with a one-click solution to verify purchases before they can submit a ticket. We also support purchase verifications with Easy Digital Downloads and Themely Marketplace. Create an unlimited number of articles and assigned them to one or more categories—great for online documentation. While many support desks charge extra for this feature, at Ticksy it's completely included. Branding is important, which is why with Ticksy you can choose a custom subdomain, add your logo and customize the colors to match your brand for a seamless customer experience. Stay in the loop. Email notifications are sent out for each new ticket & reply.

Rally around common obsessions. Features like our news feed fuse the best of social media with modern community. Publish your thoughts in any form they come. Markdown, rich text, images and video sharing. Empower your users with notifications, rich member profiles, and badges to reward activity. We're pioneers in safe and inclusive community building. We provide best-in-class tooling so your community can do the same. Embedded SEO tooling ensures your highly valuable user generated content will be indexed and discovered by current and future users. The platform enables you to do just about anything through custom pages, from unique static content to running a live conference with thousands of participants. Enable thoughtful, longform, async communication out in the open. Facilitate better product roadmapping through tight feedback loops.

Tap into your community’s evolving needs in a secure and collaborative online space that’s exclusively for your members. An online community is a dedicated space for members, volunteers, donors, advocates, colleagues, friends, and teammates with common interests to socialize, learn, and plan. It’s the heart of your organization and provides a unique, members-only experience. Connect, communicate, and collaborate with CommUnity, and you’ll always have your finger on the pulse of your members. Empower member-to-member collaboration, communication, and sharing with online communities dedicated to your organization and its purpose and mission. You can also deepen community engagement by allowing rich content (photos, videos, embeds), Q&A, or voting.

Do you need targeted feedback? Our Forum lets you create a space for your customers to openly and productively interact with you and each other in an organized way. Our statistics show this will help you to increase customer engagement, collect insights, optimize your processes and enhance brand recognition. Keep track of customer conversations by converting them into tickets. Convert all incoming emails into tickets. Prioritize, categorize and assign them to the right people. Save your solutions, workarounds and best practices into your Treasure Box in order to be able to share knowledge and use for repetitive issues. Help your support team in reducing the time of response and in becoming more efficient. Every customer deserves your attention. Live Chat helps you to be in the right place at the right moment. Start a conversation and provide assistance, when people need you the most and let them be your loyal customers.

Onboard instantly, increase conversions and expand wallet share. Deliver the digital experiences your customers have come to expect. Our white-labeled solution includes digital account opening, loan origination, cross selling and business intelligence. Works with your core banking system. Rapidly roll out charitable financial experiences that increase member engagement and unlock referrals. Transform your digital user experience, not your back-office processes and systems. Loan origination and account opening for community banks with the business intelligence, smart marketing automation and slick user experience needed to compete with fintechs. Pre-fill applications for additional products with customer's existing information.

Build meaningful relationships with content, discussions, and events under your own brand with web3 integrations. Give your audience a destination to interact with each other, and engage in discussion with rich text and media on the UUKI community platform. Create beautiful event pages, invite an audience, collect a payment, and interact and send them updates on your community platform. Sell premium content for a one-time payment or easily set up a subscription with UUKI. Great for courses, NFTs, coaching and more on your community platform. Add a community to your course hosted on an LMS or any course platform to help your students learn from each other and have a direct interaction with you. Provide a dedicated home for your NFT audience, apps or for your token holders to give them access to resources, let them connect with each other, and provide them ability to interact directly with you.

Support, activate and inspire your employees and enable them to communicate like they would at home, easy, social and mobile. This increases engagement, knowledge sharing and the capacity to innovate. With Plek you can reach everyone, and colleagues find each other. Now in these uncertain times and with remote working, this is even more important. Collaboration is not just about 'getting things done'. 'Thinking about things' is just as essential for growth, innovation and change. You can do this online within an internal community, as part of or next to your existing intranet. How do you reach and engage employees on the shopfloor, on the hospital ward, on the road and on site? With an app that is a great alternative to WhatsApp, but that's secure and your own. With Plek, everyone has access to news, work instructions, manuals and schedules, anytime and anywhere. Coordinate with your team, keep each other informed or share the latest planning.

Glynk is a customer community platform specifically designed for B2B SaaS businesses looking to unify KB articles, Community answers, and Support tickets to bring down the support cost of the organization. We’ve built an online community from ground-up and scaled it to 2 million members. The journey has taught us many things. We worked on some of the most complex UX problems, engagement issues, user sentiments and retention to make it a thriving community. The result - a world-class community platform that works! Unlike most other platforms, we are not a laundry list of standard features built to sell; rather a host of proven experiences that will truly engage your members and help you build a thriving community that you always aspired for. We will handhold you through the initial stages to make sure your launch and onboarding are successful and your members are comfortable. If Community is at the core of your strategy, we are confident Glynk will work you.

Revolutionize customer communication with an AI-powered unified omnichannel platform, delivering personalized and tailored experiences for each unique business. Identify new opportunities, convert visitors, deliver customer happiness, and more. Your ticket to hassle-free tech support, a lot of customer queries but in an organized way. Chat your way to success! Our live chat feature keeps you connected with your customers in real-time and 24/7. Engage with your customers better. Unlock the world of information at customers' fingertips and let them help themselves to find the information they are looking, for your service or product. Upload the articles related to tips, tricks, how-tos, relevant video links, and other informational sources. Say "hello" to your new best friend. Provide instant responses to customer queries anytime and anywhere even in the support team's absence. Just drag and drop the conversational interface and make your own chatbot.

It’s time to have your own Social Network. Increase users engagement, reinforce brand awareness, improve customer feedback and retention with SelfCommunity SaaS platform. Create your Social Community within your own website and through a dedicated App. Your Social. Be the owner of your Social Network strategy, content and data with a Platform fully customizable to your needs. Your Users. Build an active and engaged community around your brand and values. Engage users around interests and passions. Your Data. Create value through a full set of social and marketing actionable data. Discover more about Your Data Provisioning. Create and grow your Community with all the power of a Social Network. Create Your Social Community within your website. Release a dedicated IOS and Android App. Publish, distribute and manage content. Promote community building and engagement. Increase Reach and Engagement. Promote product, services and other marketing activities.

Jamespot is the number one french cloud software for communication and collaboration needs of businesses of all sizes wether at the organizational level or at the teams level. 1. An interface to your own image 🎨 Graphic charter, name, logo, menu, wording... Jamespot is 100% configurable according to your needs. 2. Countless possibilities 🚀 Thanks to our 100 native and partners apps, Jamespot covers 100% of your collaborative needs. Our open API allows you to connect Jamespot to O365, GSuite and countless other solutions. 3. Accessible from your phone 📱 Thanks to the Jamespot mobile application, your platform follows you wherever you are. 4. A 100% secure french solution 🔐 The datas are hosted in France and we complie with all the GDPR requirements. We even have certifications that allow us to host health datas. 5. Ultra rapid deployment 🚄 You are in a hurry? From a few days or a few weeks, our team adapts to your rythm accompanies you throughout the deployment.

Create educational videos and articles. Lightweight editor that makes it a breeze to share tutorials, videos, code samples. Customize the colors, buttons, background images that reflect your brand. Buzz is white label and easy to brand and customize by non-technical staff. A real community that helps each other with real names and faces. A high quality knowledge base. Tools for outreach. Invite colleagues, guest authors, and members. Buzz is a hosted software service. No more plugins, installations, updates, maintenance, hosting providers etc. We update, maintain and host your site. Layed out like a public social network with uniform content cards & a newsfeed. Learners can get up to speed with bite-size tutorials without clicking and navigating. Manage content, authors, members through an easy to use dashboard designed for minimal data entry. Designed for mobile phones and tablets from the start. Pages load under a second. Secured with HTTPS. CDN enabled. Optimized image uploads.

Your residents live on their phones. Your property should live there too. Mobile Doorman helps properties go beyond the web portal to create customizable, branded apps to interact with residents on their mobile devices. Amenity Spacing with Mobile Doorman. Managing amenity reservations during social distancing. We believe every community should have the ability to open their amenities and offices with confidence. That's why we're excited to introduce Amenity Spacing by Mobile Doorman, a new way of using your resident app that gives your community the flexibility and control to open common areas at your own pace. 1:1 Virtual Appointments, powered by Zoom. Connect 1:1 with residents, right from your Mobile Doorman app. With 1:1 Virtual Appointments, unlock the ability to connect live with residents for maintenance needs, leasing questions and other key points for connection. An all-in-one mobile solution, custom-branded to your property.

High efficiency, detailed reporting, advanced features, and always at the best prices. The best ones are using Desk360 to provide a stellar customer experience. Decide on the look and feel of Desk360’s customizable chat bubbles, and reach more customers by creating push messages. WhatsApp, Facebook, email, contact forms, live chat, and many more! Speed up the process by gathering all messages on a single page. Manage your workflow effortlessly with the smart ticket assignment, messaging between teammates, and ticket management between teams. Desk360's support screen has been designed to save you time. With quick answers, special notes, and many more features, enjoy an unrivaled experience with Desk360. Check out the free forever plan that comes with all the must-have features and essential channels. Import your ticket history data into Desk360 and activate your 6-month free subscription. Newly established companies, you can grow your business with our 3-month free offer.

CallTaker is a POWERFUL, SOPHISTICATED, and CUSTOMISABLE cloud-based customer service management system for pre-or post-sales customer support, internal user support for IT/HR help desks, carpark and property security help desks, or any use case where you need to provide and track service to external or internal users, the public, customers or other organizations. CallTaker is a powerful, comprehensive business management tool for improving efficiency, productivity and governance in your customer service center. To run smoothly, your business needs customer relationship data that are automatically updated, with instant access for employees, and provides a full history of all communications, meetings, and documents shared. With CallTaker, your business has one place to store every customer, every lead, every service request, and all of their contact info, preferences, and history so your conversations are always personal, relevant, and up-to-date.

Manage customer support and communication directly from Slack. Collaborate effectively on shared emails like support@your.domain without sharing passwords among team members. SharedInbox connects to any email you currently use. You can also get an @in.sharedinbox.co email you can setup forwarding to. Just hit the command SharedInbox /compose and send emails to anyone. On any email thread, Just hit Reply Mail. Each incoming or outgoing email creates a new Slack Message Thread, easily tag teammates and discuss. Every account comes with a support site your users can send and manage their support requests from. No new installation or application required. Use a tool your team is already familiar with Slack. Know when your email is delivered and when it is opened. See files and pictures attached to your emails directly in Slack. Create a custom signature to attach to your emails. Set a custom message that is automatically sent once you get an email.

Sidequest combines the best of both worlds and brings the power of industry-grade issue management to your workplace. Send, receive and monitor your personal and team tasks. Always have a shared understanding about the status of tasks so you'll no longer need to wonder: Is it done? Is it still pending? Who is looking after it? What's the deadline? Use the power of native Slack threads to communicate right inside tasks, creating a shared task history and reducing ambiguity. Provide each Slack workspace member with a personal task inbox, and set up additional shared inboxes in channels – these are great for IT, HR, infrastructure and other internal helpdesks.

Spiraldesk is a web-based multi-brand helpdesk, that manages customer service and communication for companies which operates with multiple entities, profit centers, locations, products or brands. Companies run multiple non-connecting business units with the same top management. Spiraldesk acts as a single platform to monitor the customer service process in each entity, even if they have a separate process for each of them. A business unit could be using a certain set of applications like a CRM, to ease their process. Classify your tickets based on brands, products, companies, locations or clients and see it in one place. Create custom filters and access them easily from our web interface and the mobile app. Tag your tickets based on subject, contents, customer, etc and access them in a click.

Vanilla Forums allows you to create an online community that your customers or audience will love. Thousands of companies use our open source and hosted products to increase loyalty, brand advocacy and reduce customer service costs. Vanilla's customers are made of a broad group of organizations from around the world.

Invision Community features a fully-loaded support desk. If you want to take support a step further, easily integrate with Zendesk to communicate top-level help and feedback. Beef up your customer relationship management services with their suite of applications focused on customer service, marketing automation, analytics and application development. Enable staff to focus on more important tasks, rather than repeating the same answers over and over. Automatically highlight the best support content from your community on Facebook & Twitter, for even better visibility. Customers can access your support community any time, from anywhere, on any device. Answers can be ranked based on their accuracy, with higher ranked answers displayed first. Staff and the original poster can also choose the best answer.

Say good bye to the old, cluttered and cumbersome forum interfaces. Our Forum software has a fresh UI which is simple, clean and impressive with a fast and secure engine underneath. Mobile ready No more separate apps or websites for mobile devices. Codoforum provides a free layout structure that is fully responsive, which can not only spread throughout large screens but also squeeze into tiny devices. Our WYSIWYG shows live preview as you type. It recognizes Markdown as well as BBCode if you are coming from another forum script. Images and other rich content can be easily embedded, files can be attached and code blocks are prettified. Our discussion software integrates with your existing website's login system and it provides name and avatar synchronization too. Now you don't need a separate login for your website and your forum software. It also supports the most popular social logins, reducing the time-to-post and increasing the likelihood of engaging a visitor.

Leverage the power of the crowd to turn your website into a social destination with Khoros Community (formerly Lithium Communities.) A leading online community and customer engagement platform, Khoros Community helps businesses create outstanding digital customer experiences. The platform provides a variety of tools to help businesses increase customer satisfaction and retention. These include forums, blogs, groups, Q&A, tribal knowledge base, ratings and reviews, gamification, value analytics, media, contests, and so much.