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About Invision Community

Invision Community features a fully-loaded support desk. If you want to take support a step further, easily integrate with Zendesk to communicate top-level help and feedback. Beef up your customer relationship management services with their suite of applications focused on customer service, marketing automation, analytics and application development. Enable staff to focus on more important tasks, rather than repeating the same answers over and over. Automatically highlight the best support content from your community on Facebook & Twitter, for even better visibility. Customers can access your support community any time, from anywhere, on any device. Answers can be ranked based on their accuracy, with higher ranked answers displayed first. Staff and the original poster can also choose the best answer.

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Pricing

Starting Price:
$75 per month
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 2.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 2.0 / 5
support 2.0 / 5
More Reviews Write a Review

Company Information

Invision Community
Founded: 2002
United States
www.invisioncommunity.com

Videos and Screen Captures

Play Video Invision Community Screenshot 1 Invision Community Screenshot 2
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Product Details

Platforms Supported
Cloud
Linux
Training
Documentation
Webinars
Support
Online

Invision Community Frequently Asked Questions

Q: What kinds of users and organization types does Invision Community work with?
Q: What languages does Invision Community support in their product?
Q: What kind of support options does Invision Community offer?
Q: What other applications or services does Invision Community integrate with?
Q: What type of training does Invision Community provide?
Q: Does Invision Community offer a free trial?
Q: How much does Invision Community cost?
Q: What pricing for support is available for Invision Community?

Invision Community Product Features

Community

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Supported
Website Management Supported
White Label Not Supported

Portal

Collaboration Supported
Content Management Supported
Document Management Supported
File Sharing Supported
Search Supported
Chat Not Supported

Invision Community Verified User Reviews

Write a Review
  • Joachim ..
    Owner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Steer Clear"

    Posted 2022-11-23

    Pros: We chose “Invison Power Board” (IPB) from Invision Power Systems (IPS) as the tool for this since it had one for our offering critical functionality. The software had also been around for 10-20 years (depending on how you count a major version upgrade) and could be expected to be stable. This explains why we stayed on board through an 18-month-long orgy of bug reports.

    Cons: The site was plagued by quite a few issues. We estimate that our 18-month-long process until failure, would have taken us about 6 months with a stable and fully documented software, and an open-minded Support.

    Overall: 18 months and 2000 hours wasted on a sub-par vendor and its bug-plagued software. We have now moved on to a different vendor where we have experienced about 5% of the issue frequency as compared to IPB.

    Conclusion:
    Do yourself a favour and choose any other of the 100+ vendors of community software solutions.

    Read More...
    Reply from Invision Community
    Edited 2022-11-24
    Hi, It's unfortunate that despite the hundreds of support tickets filed, we were unable to reproduce the odd stalling and network latency issues you experienced. As we are a SaaS platform, your site was in the same environment as many others, none of which experienced the same network issues you encountered. We really worked hard to attempt to understand what you were experiencing but without being able to reproduce it ourselves with our team around the globe, it was difficult for us to proceed further. I note that you are still experiencing network stalling with your new vendor, but happy that it appears less frequent for you. All the best with your community. Invision Community
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