Audience

Companies searching for a solution to deflect calls away from voice channels and live agents

About Zappix Visual IVR

Transform customer service interactions from voice encounters to visual experiences with On-Demand self-service solutions that resolve customer inquiries, improve customer experience, reduce costs, and grow revenues. A faster, more flexible, and more efficient experience for customers calling into your contact center, Zappix Visual IVR converts traditional voice calls to digital & visual self-service. Visual IVR empowers customers to resolve their customer service needs by themselves, wherever they are, and without getting lost in complex voice IVR menu trees or talking to a Call Center Representative (CSR). Cloud-based, visual web-apps deliver digital self-service to every digital device customers use, with no download required. End-to-end automation available on multiple channels at a fraction of the cost of building & maintaining a native app. Automate common service needs like order tracking, appointment confirmation, FAQs, and more.

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Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Zappix
United States
www.zappix.com

Videos and Screen Captures

Zappix Visual IVR Screenshot 1
Zappix Visual IVR Screenshot 1
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Product Details

Platforms Supported
Cloud
Support
Online
Phone Support

Zappix Visual IVR Frequently Asked Questions

Q: What kinds of users and organization types does Zappix Visual IVR work with?
Q: What languages does Zappix Visual IVR support in their product?
Q: What kind of support options does Zappix Visual IVR offer?
Q: Does Zappix Visual IVR offer a free trial?

Zappix Visual IVR Product Features

IVR

Call Logging
Call Routing
Multiple Scripts
Survey Management
Text to Speech
Call Center
Call Recording
Phone Key Input
Voice Customization
Voice Mail