Audience
Call centers looking for a conversation software
About Steam-connect
Steam-connect is the software platform for all your customer contact. As all channels are managed from a single screen, your employees can fully focus on what they do best. The contact with customers! Would you like to read more about our implementation process? Steam-connect supports customer contact across all channels, inbound and outbound, in one screen and completely blended as you see fit. Anything you want, you can do yourself. No technical knowledge is required and our support staff are ready to help. Steam-connect provides you with insight into the workload in the customer contact department, the effectiveness of your employees and the results of campaigns.
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Pricing
Starting Price:
$5 per user per month
Integrations
Company Information
Codelogic
Founded: 2007
Netherlands
www.callcenter-software.com/en/
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Support
Phone Support
Online
Steam-connect Frequently Asked Questions
Steam-connect Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics
Database
Queue Management
