Audience

Companies and businesses searching for a solution to improve their operations

About Contaque

Make sure that your growing business does not leave your customers struggling to connect with you. A solution that can help you improve your customer experience by reaching them through inbound, outbound or a blended call set-up. An intelligent multi-platform interaction for your customers ensures that you are available on every platform that your customers prefer to engage with you on. Simply have your agents log in and work from anywhere through their smartphones by installing the Contaque app, available for both iOS & Android. A secure private communication platform that you can use to share ideas, messages, data, and knowledge in any media format that you prefer. To be an innovative organization that comprehends exhaustive business necessities and conveys best-in-class solutions to contact centers and enterprise clients globally. To offer holistic communication solutions and endeavor for 100% customer satisfaction by understanding the exact needs of the customer.

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Integrations

No integrations listed.

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Company Information

Contaque
India
www.contaque.com

Videos and Screen Captures

Contaque Screenshot 1
Contaque Screenshot 1
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Product Details

Platforms Supported
Cloud

Contaque Frequently Asked Questions

Q: What kinds of users and organization types does Contaque work with?
Q: What languages does Contaque support in their product?

Contaque Product Features

Call Center

Blended Call Center Supported
Call Logging Supported
Campaign Management Supported
IVR / Voice Recognition Supported
Inbound Call Center Supported
Outbound Call Center Supported
Predictive Dialer Supported
Real-time Chat Supported
Reporting/Analytics Supported
Call Recording Not Supported
Call Scripting Not Supported
Database Not Supported
Escalation Management Not Supported
Manual Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported