Alternatives to Sophi

Compare Sophi alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Sophi in 2026. Compare features, ratings, user reviews, pricing, and more from Sophi competitors and alternatives in order to make an informed decision for your business.

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    Triple Whale

    Triple Whale

    Triple Whale

    Triple Whale lets you easily manage and automate analytics, attribution, merchandising, forecasting and more—in the palm of your hand. We simplify, inform & save you time! No need to flip between tabs & apps. We integrate ecommerce & marketing data from all your favorite tools: TikTok, Facebook, Google, and more. Triple Whale lets you: - Trust your attribution data to make better decisions. - Seamlessly gain insight into what is and isn't working - Forecast & track your most crucial DTC metrics - Track and visualize your customer journeys across channels - Easily determine top performing creatives and themes - Gain data insights from our AI with anomaly detection and recommendations We’re building AI to help you reduce errors and operate better across all your tools. Moby by Triple Whale is an AI-powered platform that connects your raw data to intelligent AI agents, transforming it into actionable business insights within seconds.
    Starting Price: $100 per month
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    Ochatbot

    Ochatbot

    Ometrics

    Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.
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    Drift

    Drift

    Salesloft

    Drift is a conversational marketing platform designed to help businesses engage website visitors and convert them into qualified sales opportunities. The platform uses AI-powered chat agents to start real-time conversations with prospects directly on a company’s website. Drift helps marketing and sales teams identify high-intent buyers, answer questions instantly, and guide visitors toward booking meetings or speaking with a representative. By replacing traditional forms with interactive conversations, businesses can improve the buying experience and accelerate lead qualification. Drift also provides insights into website visitor behavior, helping teams understand which prospects are most likely to convert. The platform integrates with existing sales and marketing tools to support a seamless revenue workflow. By combining real-time engagement with buyer insights, Drift helps companies generate more pipeline and close deals faster.
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    Fini

    Fini

    Fini

    Fini is the AI platform redefining enterprise customer support. Our AI agent, Sophie, acts like your best support rep—resolving up to 80% of tickets end-to-end with no human intervention. Trained on your existing knowledge base and workflows, Sophie delivers fast, accurate, and on-brand responses across tools like Zendesk, Intercom, Slack, Discord, and more. Built for complexity, Sophie goes beyond chat: she can take action, personalize responses, remember past conversations, and continuously improve. SOC 2, GDPR, HIPAA, and ISO compliant, Fini is trusted by industry leaders like HackerRank, Qogita, and Columntax to scale support and cut costs—without sacrificing customer satisfaction. Launch in minutes, improve in days, and transform your support operation in 60.
    Starting Price: $0.69 per resolution
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    Sophi Paywall

    Sophi Paywall

    Mather Economics

    Sophi Paywall is an AI-powered monetization and access management platform designed for publishers and media organizations to optimize subscriptions, advertising revenue, registrations, and audience engagement in real time. The platform uses advanced AI-driven decisioning to dynamically control content access and personalize paywall experiences based on user behavior, audience intent, and revenue potential. Unlike traditional rule-based paywalls, Sophi Paywall operates through a unified infrastructure layer that governs both human and machine traffic across websites, apps, APIs, and emerging digital channels. The platform helps publishers maximize yield by balancing subscription conversions, advertising value, and user experience while continuously optimizing monetization strategies automatically.
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    ConversionBox

    ConversionBox

    ConversionBox

    ConversionBox is an AI-powered shopping experience platform that helps ecommerce brands turn product questions, search friction, and browsing confusion into seamless, high-intent conversions. It delivers a guided, conversational shopping flow where customers ask for what they want—and instantly receive curated, personalized recommendations. With commerce-trained AI, the platform understands product context, shopper intent, pricing preferences, compatibility, and style attributes far more accurately than generic search tools. ConversionBox connects search, filters, recommendations, and personalization into one continuous journey that feels effortless for shoppers and revenue-driving for retailers. Its flat, transparent pricing and fast 30-minute integration make it simple for teams to adopt and scale. As a result, brands see higher engagement, bigger carts, and dramatically faster time to value across Shopify, Magento, WooCommerce, BigCommerce, and custom stores.
    Starting Price: $49/month
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    Remark

    Remark

    Remark

    Remark brings the in-store experience online by training AI-personas through real expert conversations to guide, personalize, and optimize each shopper’s journey in real time. Visitors initiate chats with context-aware assistants that execute requests, like swapping sizes, updating addresses, or suggesting complementary products, directly on the site, eliminating friction and support tickets. Behind the scenes, every interaction feeds a growing knowledge hub that powers personalized on-site rewrites of titles, descriptions, and specs based on conversion history, search keywords, UTM tags, browsing behavior, and geolocation. Dynamic blog posts surface expert insights as publish-ready content, while built-in integrations connect to orders, inventory, CRM, and other systems for instant actions. Enterprise-level guardrails let you configure data-retention, redaction, and encryption policies, enforce granular role-based access, and maintain immutable audit logs.
    Starting Price: $2,700 per month
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    Agentic Commerce Protocol (ACP)

    Agentic Commerce Protocol (ACP)

    Agentic Commerce Protocol

    Agentic Commerce is a developer-centric platform for creating intelligent, AI-powered shopping experiences that act like autonomous sales agents to guide customers through discovery, search, product selection, and conversion across digital commerce channels. It provides tools, APIs, and modular components that help teams embed natural language understanding, personalized recommendations, adaptive search, and conversational interfaces directly into their storefronts or apps, enabling shoppers to interact with sites using human-like language and intent. It supports automated personalization that dynamically adjusts content and suggestions based on real-time behavior, visitor signals, and business rules, reducing friction and improving relevance without manual merchandising. Built for flexibility and scale, Agentic Commerce enables integration with existing ecommerce systems and data sources so developers can extend functionality and track performance.
    Starting Price: Free
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    Smartypilot

    Smartypilot

    Arkomedia s.r.l.

    Smartypilot is an AI suite for e-commerce that turns store visits into sales. Semantic search understands natural language, typos, and synonyms. A 24/7 AI chatbot handles customer care and acts as a personal shopper. Product Q&A generates the most conversion-driving questions for every product page — automatically.Built for mid-market merchants who need enterprise-grade AI without the complexity or the price tag.
    Starting Price: $39/month
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    Envive

    Envive

    Envive

    Envive AI is an agentic revenue engine built to transform static online stores into dynamic, learning commerce ecosystems by deploying an ensemble of specialized AI agents that work together to guide shoppers, personalize search, and enrich product discovery in real time, all while maintaining brand voice, safety, and compliance. Its Sales Agent helps visitors find exactly what they need through natural language understanding and continuous learning from real shopper behavior, reducing confusion points and abandoned carts, while the Search Agent interprets complex queries like “durable under $100” and eliminates keyword guesswork to surface relevant products quickly. Envive also includes data enrichment that continuously repairs, structures, and enhances product catalogs so that agents can deliver accurate recommendations and support higher visibility across search and generative channels, improving shopper confidence and conversion.
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    Frontnow Advisor
    Reinvent your pre-sales customer journey with conversational AI and have your customers make the right buying decision. Wow customers, increase average order value and boost sales with a personal concierge to help resolve your customers' queries and fulfill their underlying needs. Keep your customers on your website by giving them the information they're looking for, ensuring a stress-free shopping experience through expert guidance. Connect your back end to almost any system with ready-made connectors or APIs. Provide a unified and tailored experience and go even further with hyper-personalization. Overcome language barriers and communicate in 117 languages with region-specific terminology. Learn what drives your customers’ purchase intent through extensive analytical insights. Feel safe thanks to our solid security systems, your data is protected. Tailor design, features, and consultations precisely to your brand's unique requirements.
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    Amazon Rufus

    Amazon Rufus

    Amazon Rufus

    ​Rufus is Amazon's AI-powered shopping assistant integrated into the Amazon Shopping app and on Amazon.com, designed to assist customers in making informed purchase decisions by answering a variety of shopping-related questions. By tapping the Rufus icon or button, users can inquire about product details, receive comparisons, and obtain personalized recommendations, enhancing their overall shopping experience. Trained on Amazon's extensive product catalog, customer reviews, community Q&As, and information from across the web, Rufus delivers comprehensive and up-to-date responses to user queries. Additionally, Rufus offers features like price history tracking, allowing users to view product price trends over time, and aiding in identifying genuine deals during sales events. Rufus aims to provide a conversational shopping experience that saves time and helps users make more informed purchasing decisions. ​
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    Zowie

    Zowie

    Zowie

    Zowie is a Customer AI Agent Platform that enables enterprises to build, orchestrate, and continuously improve customer-facing AI agents across every channel. Designed for the agentic AI era, it replaces traditional clicks and menus with conversational interfaces that resolve issues, process refunds, manage orders, and handle complex workflows automatically. The platform allows teams to create powerful AI agents without heavy coding and deploy them across chat, email, voice, and social channels. Zowie Intelligence powers each interaction with deterministic, auditable logic to eliminate hallucinations and ensure enterprise-grade accuracy. Businesses can monitor every conversation in real time, audit performance, and coach agents for ongoing improvement. With multilingual support in over 70 languages and consistent brand alignment, Zowie ensures seamless global customer experiences.
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    SusTern AI-Commerce
    SusTern AI-Commerce is an AI-native commerce platform built for independent retailers and small businesses across Canada. Where traditional platforms charge $700+/month in separate tools, SusTern delivers 16 AI-powered dashboards — inventory, marketing, SEO, shipping, fraud detection, CRM, and more — unified in one platform at a fraction of the cost. Built for merchants who want AI to do the heavy lifting: SusTern automates product listings, storefront SEO, demand forecasting, customer outreach, and AI search discoverability through its Agentic Commerce and Universal Commerce Protocol (UCP) layer — making your store readable by Google, Bing, and voice assistants automatically. Clover POS merchants can sync products, inventory, and orders directly. Every plan includes 0% transaction fees and full AI-powered commerce with no hidden fees and no app marketplace chaos. Backed by Google for Startups. Built in Kitchener, Ontario.
    Starting Price: $0/month
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    Pandabot

    Pandabot

    Sidepanda

    Empower your online business with Pandabot, the AI-powered Sales Assistant that enhances customer engagement and effortlessly resolves support queries. Drive conversions, deliver exceptional experiences, and build customer loyalty like never before. Looking to revolutionize your online store's customer experience? Our AI-powered digital Sales Assistant, Pandabot is here to transform how you connect with your customers and drive conversions like never before. * Available 24/7 support bot and real-time support * Syncs with products to give customized recommendations * Customize the chat widget to match your store theme
    Starting Price: $19
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    Manifest AI
    Manifest AI is a shopping assistant powered by GPT-3.5, designed to enhance the customer experience. It offers personalized assistance, accurate product recommendations, and streamlined purchase decision facilitation. By leveraging advanced technology, Manifest AI aims to elevate the shopping journey, providing relevant product searches and catering to a global audience with its multilingual capabilities. With Manifest AI, you can enhance customer engagement, optimize conversions, and deliver an exceptional shopping experience.
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    fabric NEON
    fabric NEON is an agentic commerce platform built to help brands optimize their product catalogs for AI-driven search and discovery. It enables retailers to monitor how their products appear across AI engines like ChatGPT and Gemini. The platform analyzes catalog visibility, content depth, and intent alignment to identify optimization opportunities. With built-in monitoring, brands can benchmark performance using system and custom prompts. fabric NEON also accelerates product onboarding by enriching SKUs with intent-rich product data. Flexible integrations allow seamless activation across existing commerce stacks and data feeds. The result is faster time to market and improved conversion in AI-powered commerce channels.
    Starting Price: $500/month
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    hello24

    hello24

    Hello24.ai

    Sell on WhatsApp using our commerce, marketing & chatbot suite. Engage your customers on their preferred channel! Power your business with our conversational commerce suite today. Now Sell on WhatsApp. We help companies build strong customer relationships through WhatsApp – the world’s most popular messaging app. “Carry-out” your ordering, delivery, and checkout processes over WhatsApp with hello24’s cutting-edge ecommerce WhatsApp chatbot Deploy marketing campaigns in seconds. Upload customer data bases and set up your campaigns with a couple of clicks. Our conversational AI platform provides answers to your most frequently asked questions.
    Starting Price: $15 per month
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    Iris Finance

    Iris Finance

    Iris Finance

    Your P&L is lying to you. Amazon takes its cut. Meta takes its cut. Your 3PL takes its cut. By the time your spreadsheet catches up, you've already made the wrong call. Iris Finance is the AI-native financial platform for consumer brands and operators. We pull Shopify, Amazon, Meta, Google, TikTok, QuickBooks, NetSuite, Xero, payroll, and banking into one live system, so you see exactly where your money is going, right now. What you get: True profitability by channel and SKU Daily P&L tracking AI cash flow forecasting Automated reporting Benchmarking against brands your size Built for the $1M–$500M brand that's moving fast. Think of getting your month-end close in minutes and knowing in real time if you're profitable. Focus on building your brand. We'll take care of the infrastructure.
    Starting Price: $2,000/month
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    Outfindo

    Outfindo

    Outfindo

    Guide your customers through product selection with a few easy questions and turn browsers into buyers, using ready-made guides based on advanced research and data-processing AI models. Predefined customer-centric questions in human-like conversation for your customers, exactly as they can experience in a brick-and-mortar store. Better than filters and with more engagement than chatbots. All parameters are standardized and translated, with key features enriched with extended information to assist your customers. Access clean, instantly integrated data directly from manufacturers, and shift your focus from data management to growing your business. Take a closer look at your customers’ digital footprints with Beacon. It dives into customer insights, uncovering patterns in decision-making processes across any product category, crafting a guidance flow that will optimize the customer journey from inquiry to purchase.
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    Emporiqa

    Emporiqa

    Emporiqa

    Emporiqa is the AI chatbot that closes sales. A shopper types "laptop bag, fits 15 inch, waterproof, under 60" and your search returns everything with "laptop" in the name. Not helpful. Emporiqa acts like an online salesperson for your store: recommends the right bag from your catalog, handles objections on price or spec, suggests a variation if the shopper hesitates, and walks them to checkout. It also answers shipping and return questions from your own pages. Answers come from your catalog, so it won't invent products. Hands off to your team when it shouldn't answer alone. Dashboard shows which chats led to purchases. Native plugins for WooCommerce, Magento, PrestaShop, Drupal Commerce, Shopware, Sylius. 65+ languages. EU company, GDPR. Pay-as-you-go with $25 of signup credit (~100 conversations) at emporiqa.com.
    Starting Price: $0/month
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    Alhena

    Alhena

    Alhena.ai

    Alhena AI is an AI concierge for ecommerce that helps brands drive revenue through better, visibility, discovery, personalized shopping, and automated support. It enables shoppers to find products faster, get real-time recommendations, and receive accurate answers across the entire buying journey. Alhena combines a Shopping Assistant, Sales AI, and Support AI into one platform. It integrates with your store and helpdesk to provide grounded, context-aware responses for product queries, orders, shipping, and returns. Built with vertical AI agents, Alhena supports use cases like outfit building, virtual try-on, and fit analysis for fashion; skin analysis and shade matching for beauty; and guided discovery for home and travel. It also improves brand visibility on SKU level across AI search and supports conversational experiences across text and voice.
    Starting Price: $199/month
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    GPT Spotlight

    GPT Spotlight

    Crossing Minds

    GPT Spotlight is a ChatGPT-powered conversational search and discovery app for ecommerce that lets shoppers find products through natural-language queries instead of filters or menus. It leverages advanced embeddings, large-model training, and RAG technologies on a high-performance retrieval infrastructure to interpret vague or specific intents, whether cultural references, abstract prompts, implicit criteria, or compatibility constraints, and deliver personalized product recommendations in real time. Embedded directly in online stores, it greets users, asks “What can I help you find?”, refines suggestions based on follow-up inputs, and seamlessly guides the user journey by pairing recommendations with items in the cart. Additionally, it captures and analyzes customer search trends, prompt volumes, and request patterns to surface merchandising insights and optimize catalog organization.
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    Vantage Discovery

    Vantage Discovery

    Vantage Discovery

    Vantage Discovery is a generative AI-powered SaaS platform that enables intelligent search, discovery, and personalized recommendations so retailers can deliver breathtaking user experiences. Harness the power of generative AI to create semantic search, product discovery experiences, and personalized recommendations. Transform your search capabilities from keyword-based to natural language semantic search where your user's meaning, intent, and context are understood and used to deliver exceptional experiences. Create completely new and delightful discovery experiences for your users based on their interests, preferences, intent, and your company's merchandising goals. Deliver the most personalized and targeted results across millions of items in milliseconds utilizing a semantic understanding of the user's query and personal style. Deliver delightful user experiences with powerful features delivered by simple APIs.
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    Salesforce Agentforce Commerce
    Agentforce Commerce, formerly Commerce Cloud, is Salesforce’s unified ecommerce platform designed to power connected digital and in-store experiences. It integrates ecommerce, POS, order management, and payments into a single AI-driven system. Powered by Agentforce, Salesforce’s trusted AI, the platform supports merchandising teams and enables guided shopping for customers. Businesses can manage B2C, B2B, and direct-to-consumer operations from one connected environment. With composable and headless commerce capabilities, brands can innovate faster while reducing total cost of ownership. The platform delivers enterprise-grade reliability with 99.99% historical uptime. Agentforce Commerce helps leading brands increase revenue, accelerate time to value, and scale confidently.
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    Brambles.ai

    Brambles.ai

    Brambles.ai

    Brambles.ai is an AI-powered conversational commerce platform that transforms how content sites, publishers, and online properties monetize by turning passive content into an interactive shopping experience that recommends relevant products in context rather than relying on traditional ads or static affiliate links. Its AI analyzes page content, user behavior, and semantic themes to surface tailored product recommendations and shopping suggestions through a lightweight chat-style widget or embedded UI that feels natural to readers and enhances engagement without slowing down pages. Brambles.ai’s platform automates affiliate commerce workflows, generating relevant product matches from major retailers, learning and optimizing over time, and supporting features like customizable UI branding, multilingual support, real-time affiliate tracking, and direct payout integration (e.g., Stripe) for commission revenue.
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    Zoovu

    Zoovu

    Zoovu

    Engage, educate, and empower customers by turning searches into meaningful, contextual conversations that deliver. Built on deep knowledge and nuanced semantics, Zoovu is an omni-channel AI-powered digital commerce search platform that helps businesses truly connect with their customers wherever they are - to turn those conversations into real, meaningful action. Deliver world-class customer experiences across all channels with seamless integration. Easily integrate conversational commerce throughout the customer journey including: webshops, channel partners, in-store kiosks, chatbots, visual and voice commerce. Ask your customers the right questions, based on their individual needs, preferences, and context. Easily create and customize dynamic conversations directly within the platform. Zoovu helps you automatically transform product properties into specific customer wants and needs, while highlighting product value.
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    ViSenze

    ViSenze

    ViSenze

    ViSenze - The Smartest Product Discovery Platform for Retailers. ASOS, H&M, Rakuten, Zalora, Meesho, DFS, and EyeBuyDirect trust ViSenze to power their product discovery. Smart Recommendations - Grow your revenue through increased conversions and engagement. Make recommendations based on what your shoppers are seeing. Smart Tagging - Immediately increase the performance of your site’s product search. Automatically enhance your product catalog at scale with accurate descriptive tags. Smart Search - Deliver a truly engaging online shopping experience. Let your shoppers find what they want faster using a photo, saved image or screenshot. ViSenze’s automated AI platform empowers retail merchants to increase revenue by delivering exceptional experiences that make it easier for shoppers to discover products. Gartner Hype Cycle for Retail Technologies 2021 CB Insights Retail Technology 100 Top AI Companies 2022 Leading Product Recommendation Vendor 2022
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    RestSend

    RestSend

    RestSend

    Efficient Whatsapp conversation assistant, showing your customers, automatically responding to keywords, taking care of customers. The labor cost is high and there are no standard operation tools. Have difficulty in understanding user needs, and the conversion rate is not high. Enabling enterprises to fine operation and efficient transformation. In the form of text, emoji, and link, it can meet the requirements of personalized welcome messages configuration in multiple scenarios. Making good use of keyword-based auto reply not only lets customers feel warmth and care of the enterprise, but also promotes the subsequent efficient conversion. With 20 commonly used messages set up, you can use one-click reply to solve the problem of slow typing and low communication efficiency. Send mass messages to your customers. Keep them coming back with updates, promotions and more. Sky-high open & reply rates.
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    Verifast

    Verifast

    Verifast AI

    Verifast AI is an AI Agent platform built to help eCommerce and D2C brands increase sales, automate support, and better understand their customers. Our AI chatbots work out of the box - no coding, no flow building and adapt to every customer in real time. Support and sales are handled through a single chatbot that lives on your website, WhatsApp, or any channel you choose. Capture leads, resolve customer queries, and guide users through their purchase journey - all with one tool. Built-in features include: – Real-time product recommendations and guided shopping – Smart checkout nudges to reduce cart abandonment – Automated responses for order tracking, returns, and cancellations – Customizable tone, UI, and bot behavior based on your brand – Lead syncing and analytics dashboard to view customer behavior and sales impact The platform supports 125+ languages and integrates seamlessly with Shopify, CRMs, logistics, and marketing tools. 7-day free trial available.
    Starting Price: $99/month
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    XGEN AI

    XGEN AI

    XGEN AI

    XGEN AI is a composable generative AI platform built specifically for ecommerce teams to deploy search, recommendation, and chat experiences with full control and no AI expertise required. The system offers modular AI components like XSearch (a natural language, conversational search that understands customer intent, synonyms, and even image cues), XRecommend (a prediction engine that tailors product catalogs to individual users in real time, targeting metrics like average order value or conversion), and XChat (an ecommerce chat assistant). It integrates seamlessly with existing ecommerce data sources and systems (CDPs, PIM, CRM) and supports configuration over black-box modeling, letting digital teams rapidly build AI-driven experiences via declarative tools. XGEN deploys models dynamically, selecting from a library of deep learning architectures based on product categories and behaviors, and continuously learns from user interactions via event-based feedback.
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    Webio

    Webio

    Webio

    Webio are specialists at conversational AI for customer engagement. Webio takes all the pain out of connecting with customers. Acting as the ‘central intelligence hub’, our conversational AI manages all the conversation elements that are needed to have successful customer conversations. Enable customers to connect in their channels “at-will” and connect with live agents without context loss. Whether customers stick to one channel, switch during the conversation or use a new channel each time - it doesn’t matter. Webio can handle it all. Webio is intuitive. Identifying customer intents, our conversational AI platform uses natural language understanding (NLU), machine learning and AI to drive conversation engagement and successful outcomes. Learning and automating with every interaction, Webio AI chatbots improve live agent productivity by automating low- value interactions and letting live agents focus on higher-value conversations.
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    Penzle

    Penzle

    Penzle

    Effectively manage your digital assets with our powerful DAM system. It provides centralized storage, fast retrieval, effortless sharing, and numerous other features to boost your team's productivity and ensure asset security. Interact with your digital assets in real-time, just like chatting with a colleague. Ask questions, retrieve information, and manage your assets effortlessly. Experience accurate and fast search results with AI semantic ranking. Context-aware and intent-driven to quickly find exactly what you need. Discover visually similar images effortlessly. Whether you upload an image or provide a description, our AI understands the context and finds images that match your needs. Save time with automated metadata tagging. Our AI analyzes your digital assets and automatically assigns relevant tags, making organization and retrieval faster and easier.
    Starting Price: $99 per month
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    Rezolve Ai Brain

    Rezolve Ai Brain

    Rezolve Ai Limited

    Rezolve Ai is an AI-first commerce platform designed to transform the retail journey from search to checkout. Its suite includes Brain Commerce for conversational product discovery, Brain Checkout for frictionless payments, and brainpowa, a proprietary LLM built specifically for retail and ecommerce. The platform delivers human-like interactions, personalized recommendations, and intelligent search that increase conversions and average order value. Brain Checkout reduces cart abandonment with one-click checkout, conversational cart management, and flexible fulfillment options. Engineered for retail, Rezolve Ai integrates seamlessly with existing tech stacks while maintaining high standards of security and compliance.
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    Octocom

    Octocom

    Octocom

    Provide instant human-level conversations 24/7, in any language, on any channel. Automate customer support and sales without sacrificing customer satisfaction. Decrease costs and improve efficiency while providing instant human-level support 24/7. Handle most tickets without intervention, while handing over tougher cases to humans. Experience higher conversion rates as your customers find it easier to understand and choose the right products, much like the personal touch of a seasoned salesperson in a traditional brick-and-mortar store. Engage customers with personalized messages that get triggered by specific actions, such as add to cart, product page visits, cart abandonment, or order completion. Our bots aren't limited to a web-based chat interface. They can be deployed on any channel, including WhatsApp, Instagram, and more.
    Starting Price: $50 per month
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    Granify

    Granify

    Granify

    Granify provides personalized shopper experiences for the world’s largest retailers by delivering the right message at the right time. Granify uses big data and machine learning to maximize revenue by identifying shoppers who aren’t going to buy and changing their minds. The Granify Brain is our decision engine and compares this stream of data to the 20 billion+ sessions it has already optimized. It identifies opportunities to increase the probability of conversion for each session. Granify uses highly targeted product spotlights and dynamic personalization to intervene at the optimal moment during a session. A message is only shown if it will mathematically increase the probability of conversion. The Brain analyzes every session’s outcome. With every shopper, Granify gets even smarter — making your website more profitable.
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    LivePerson

    LivePerson

    LivePerson

    The world's most innovative brands choose LivePerson's Conversational Cloud. Our AI-powered Conversational Cloud has made over a billion brand-to-consumer conversations possible. We make it easy for consumers to ask questions and make purchases in the messaging channels they use every day. LiveEngage is now the Conversational Cloud, your AI-powered command center for consumer conversations. Intent Manager makes it possible to understand your consumers’ intentions in real time, how well you’re fulfilling them, and those that can be easily automated. Build AI-powered chatbots that work together with human experts to fulfill your consumers’ intentions at scale. Create automated conversation flows with Conversation Builder, our comprehensive and intuitive point-and-click interface. Engage with consumers and manage conversations in Conversation Manager, our dynamic workspace available on desktop and mobile.
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    ChatWILL
    ChatWILL is an AI-powered live chat and customer support assistant built for Shopify stores that helps merchants engage visitors, answer questions, and boost conversions with automated, real-time conversation and support that never sleeps. It integrates deeply with Shopify, so the chatbot can instantly access product catalogs, order details, shipping and delivery status, and inventory to provide accurate answers about products, orders, returns, and more without manual intervention, reducing support tickets and freeing teams from repetitive queries. ChatWILL can handle FAQs, recommend products to shoppers, provide automatic order tracking and real-time shipping updates, and respond in multiple languages with natural, on-brand messaging while fitting seamlessly into the store’s look and feel with configurable colors, logos, and welcome texts.
    Starting Price: Free
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    Kimonix

    Kimonix

    Kimonix

    Manage ecommerce merchandising like a retail pro. Increase profits by up to 30% with advanced merchandising that fulfills business goals, fuels conversion, and keeps customers coming back. True eCommerce merchandising involves so much more. Kimonix is a holistic, AI-powered merchandising solution that allows you to execute ROI-driven merchandising strategy based on your real-time business needs. With Kimonix, you have all of the data, insights, and control you need to display the right products to the right shopper at the right price. Our advanced AI merchandising strategy engine (AMS) allows you to build, sort, automate, A/B test and optimize smart collections based on your current business goals, inventory constraints, and shopper demand. We combine real-time sales and inventory data with insights on your shoppers’ preferences to build tailored customer journeys that maximize profitability.
    Starting Price: $19 per month
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    Clicksco

    Clicksco

    Clicksco

    We utilize our extensive data though advanced AI systems to understand customer behavior and intent across sectors to help everyone successfully collect, understand and leverage their data to be more profitable. With over 10 Years of experience, our systems are refined effective and give us a decisive advantage in markets across the world. We are digital data specialists with a unique global network of industry-leading, partners & brands spanning multiple sectors. Through our partnerships, we deliver millions of dollars of highly effective paid media spend each year. Leveraging our large network we are in a fantastic position to understand market trends. Our Team are experts in delivering highly targeted search traffic to our partners, delivering conversions with exceptional ROI. Our Machine Learning Systems have been honed by our talented specialists for over a decade. Leveraging our extensive data and targeting AI we are able to deliver ads targeted to customers with high intent.
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    DialogTab

    DialogTab

    DialogTab

    DialogTab is a conversational commerce platform that automates receiving your order or guidance to your user a product via WhatsApp. Search product then share it with users and identify product by the link and image. Multiple agents can work together on WhatsApp. Suggest your product directly in the chat. Set and track sales goals. Engage with visitors stuck at checkout. Upsell by offering complementary products. Allow your customer to buy products on WhatsApp and finish the process on their favorite platform. Stay connected with the customer by WhatsApp to upsell new products anytime. Keep track of the performance of your salesperson in real-time. Filter and analyze graphs as you wish. Increase your customer experience by integrating with the applications that you like and need. Choose your channels between WhatsApp Business API, WhatsApp Web, Messenger, Live Chat, or collect all and connect to the platform.
    Starting Price: $19 per month
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    IntelliTicks

    IntelliTicks

    IntelliTicks Technologies

    IntelliTicks uses the combined intelligence of AI + Human to create proactive & personalized conversational experiences to convert visitors into more qualified leads. With proactive triggers based on the current page, time of day, user location, the source, the referrer, the device etc IntelliTicks engages the user with personalized sales pitch. With interactive engagement, IntelliTicks captures lead information incrementally during a conversation and uses it to personalize the dialogue - a non-boring engaging way to capture data. With its advanced NLP Algorithms, it can understand the intent of a user's query and can reply accordingly - helping you to automate replies to those repeated queries your prospects ask. Based on the user's journey, it identifies HOT leads and gets your best Sales Reps connected with them in real time - making sure your HOT leads get immediate attention while they are on your website making decisions about your offerings.
    Starting Price: $25.00/month
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    Glance

    Glance

    Glance

    Glance is a generative AI-powered commerce platform designed to transform how people discover and shop products by replacing traditional browsing with personalized, AI-generated experiences. It functions as an intelligent shopping agent that understands user preferences, predicts trends, and delivers hyper-personalized recommendations through dynamically generated visuals and content feeds. Instead of requiring users to search or scroll through products, it uses generative AI to create immersive, shoppable scenes tailored to an individual’s style, lifestyle, and context, turning each interaction into a curated discovery experience. It works by analyzing user behavior, preferences, and inputs, such as a selfie or selected styles, and then generating photorealistic images that show the user wearing different outfits or interacting with products. It allows users to visualize items in a personalized way before purchasing, effectively combining inspiration, styling, and more.
    Starting Price: Free
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    LimeChat

    LimeChat

    LimeChat

    Amplify your brands’ growth using the world’s first level 3 conversational AI chatbot. Guide shoppers from product discovery to checkout across buying channels like website, apps, Messenger, Whatsapp, Instagram & SMS. Minimize drop-offs at every stage through conversational mediums like Whatsapp, Messenger, Instagram and SMS. Our human-level AI chatbot created exclusively for e-commerce companies reduces bounce rate by assisting your customers at the right moment. Engage with your customers who prefer buying on chat through click to WhatsApp, Click to Messenger and Google Adlingo ads. Retarget existing users through chat remarketing campaigns and enjoy higher open rates. Limechat chatbot’s strong backend integration delivers timely shipping updates to customers. Resolve post-purchase queries related to order modification & cancellation through automated workflows while decreasing resolution time by up to 90%.
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    ChattiLive

    ChattiLive

    ConversionIQ.ai

    ChattiLive is an AI-powered live chat agent built on ConversionIQ’s HyperCognitive conversational intelligence that transforms traditional website chat into an automated, strategic, and conversion-oriented engagement engine by understanding visitor intent, context, sentiment, and behavior in real time to deliver on-brand, personalized responses and guide users toward business goals. It replaces manual live agents and generic chatbots by providing intelligent conversational flows that engage visitors 24/7, capture leads, support product guidance or sales funnels, and escalate to human teams when needed, all while staying consistent with your voice, tone, and knowledge base. It analyzes queries deeply (semantic, intent, emotion, context) to generate relevant, objective-driven interactions, adapt conversations to visitor needs, and drive measurable improvements in conversion rates, customer experience, and operational efficiency.
    Starting Price: $99 per month
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    Heyday AI

    Heyday AI

    Hootsuite

    Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.
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    Zep

    Zep

    Zep

    Zep ensures your assistant remembers past conversations and resurfaces them when relevant. Identify your user's intent, build semantic routers, and trigger events, all in milliseconds. Emails, phone numbers, dates, names, and more, are extracted quickly and accurately. Your assistant will never forget a user. Classify intent, emotion, and more and turn dialog into structured data. Retrieve, analyze, and extract in milliseconds; your users never wait. We don't send your data to third-party LLM services. SDKs for your favorite languages and frameworks. Automagically populate prompts with a summary of relevant past conversations, no matter how distant. Zep summarizes, embeds, and executes retrieval pipelines over your Assistant's chat history. Instantly and accurately classify chat dialog. Understand user intent and emotion. Route chains based on semantic context, and trigger events. Quickly extract business data from chat conversations.
    Starting Price: Free
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    Copilot Checkout
    Microsoft’s Copilot Checkout and Brand Agents are new AI-driven commerce capabilities designed to shorten the path from browsing to buying by letting customers discover, compare, and complete purchases without leaving an AI conversation while keeping merchants in control of the transaction and customer relationship. Copilot Checkout embeds a fully conversational shopping and payment flow into Microsoft’s Copilot AI experience, so shoppers can ask about products, get recommendations, compare options, and check out right inside the chat interface with no redirects or friction, and merchants stay the merchant of record while orders are processed through partners like PayPal, Shopify, and Stripe. Brand Agents are AI-powered shopping assistants that merchants deploy on their own sites (initially via Shopify and Microsoft Clarity) to provide brand-specific conversational guidance, answer customer questions in the brand’s voice, and help visitors explore inventory, handle objections, etc.
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    Claid

    Claid

    Let's Enhance

    Next-gen AI photo enhancement for marketplaces. Improve user-generated content for any requirements and boost conversions – in seconds, through a simple API call. Boost conversions with compelling images through a simple editing workflow. 90% of online shoppers* rely on imagery when making a purchase decision. Without the right images - you are losing conversions. Start editing with a quick integration. No need to spin expensive servers and solve reliability issues. Control all enhancement settings by changing a few variables. Onboard vendors faster with simpler image requirements. Diversify your catalogue by creating multiple image variants with just one image input.
    Starting Price: $0.10 per image
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    Pinch AI

    Pinch AI

    Pinch AI

    Pinch AI is an AI-powered post-purchase intelligence and abuse mitigation platform that helps ecommerce merchants identify and prevent fraudulent returns, reselling schemes, and other abusive behaviors while rewarding trusted buyers with adaptive return experiences and personalized incentives. It uses machine learning to analyze hundreds of data points across checkout, return history, logistics, and customer behavior to score buyer intent, segment customers, and create tailored return policies that balance fraud deterrence with excellent experiences for loyal shoppers. It offers a 360-degree customer view for support teams, integrates with return management systems, warehouse management systems, shipping carriers, and e-commerce stacks, and provides real-time dashboards to track key metrics like return rates, operational costs, and abuse patterns.