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About

Sophi is an end-to-end agentic commerce platform that guides users from discovery to purchase through real-time, conversational experiences. It replaces keyword-based search with intent-driven dialogue across web and app environments, understanding what customers mean, not just what they type. Instead of making search feel like a task, Sophi helps it feel like a conversation, pinpointing shopper needs in real time like a top salesperson. It reads shopper context and product details to surface relevant options, dynamically reorder results, explain choices, and recommend products across brand-owned websites and mobile apps. Its semantic understanding helps product listing pages become interactive sales conversations, especially for fashion, beauty, home, and large-scale ecommerce catalogs, where choice overload can hurt conversion. Sophi integrates user memory mapping with semantic product understanding to capture intent, behavior, and context.

About

XGEN AI is a composable generative AI platform built specifically for ecommerce teams to deploy search, recommendation, and chat experiences with full control and no AI expertise required. The system offers modular AI components like XSearch (a natural language, conversational search that understands customer intent, synonyms, and even image cues), XRecommend (a prediction engine that tailors product catalogs to individual users in real time, targeting metrics like average order value or conversion), and XChat (an ecommerce chat assistant). It integrates seamlessly with existing ecommerce data sources and systems (CDPs, PIM, CRM) and supports configuration over black-box modeling, letting digital teams rapidly build AI-driven experiences via declarative tools. XGEN deploys models dynamically, selecting from a library of deep learning architectures based on product categories and behaviors, and continuously learns from user interactions via event-based feedback.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprise ecommerce teams that need AI-driven product discovery, conversational search, and personalized recommendations to improve conversion and basket value

Audience

Ecommerce brands and digital product teams seeking a tool to embed intelligent, customizable AI search, recommendation, and chat capabilities

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sophi
Founded: 2025
United States
www.usesophi.com

Company Information

XGEN AI
Founded: 2020
United States
www.xgen.ai/

Alternatives

Alternatives

Sophi Paywall

Sophi Paywall

Mather Economics
Agentic Commerce Protocol (ACP)

Agentic Commerce Protocol (ACP)

Agentic Commerce Protocol

Categories

Categories

Integrations

Accenture Cloud Retail Execution
Amazon Web Services (AWS)
BigCommerce
Salesforce
Shopify

Integrations

Accenture Cloud Retail Execution
Amazon Web Services (AWS)
BigCommerce
Salesforce
Shopify
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