Related Products
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About
Sophi is an end-to-end agentic commerce platform that guides users from discovery to purchase through real-time, conversational experiences. It replaces keyword-based search with intent-driven dialogue across web and app environments, understanding what customers mean, not just what they type. Instead of making search feel like a task, Sophi helps it feel like a conversation, pinpointing shopper needs in real time like a top salesperson. It reads shopper context and product details to surface relevant options, dynamically reorder results, explain choices, and recommend products across brand-owned websites and mobile apps. Its semantic understanding helps product listing pages become interactive sales conversations, especially for fashion, beauty, home, and large-scale ecommerce catalogs, where choice overload can hurt conversion. Sophi integrates user memory mapping with semantic product understanding to capture intent, behavior, and context.
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About
Webio are specialists at conversational AI for customer engagement.
Webio takes all the pain out of connecting with customers. Acting as the ‘central intelligence hub’, our conversational AI manages all the conversation elements that are needed to have successful customer conversations.
Enable customers to connect in their channels “at-will” and connect with live agents without context loss. Whether customers stick to one channel, switch during the conversation or use a new channel each time - it doesn’t matter. Webio can handle it all.
Webio is intuitive. Identifying customer intents, our conversational AI platform uses natural language understanding (NLU), machine learning and AI to drive conversation engagement and successful outcomes. Learning and automating with every interaction, Webio AI chatbots improve live agent productivity by automating low- value interactions and letting live agents focus on higher-value conversations.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprise ecommerce teams that need AI-driven product discovery, conversational search, and personalized recommendations to improve conversion and basket value
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Audience
Organizations seeking a solution to automate and manage all their customer engagement
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSophi
Founded: 2025
United States
www.usesophi.com
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Company InformationWebio
Founded: 2016
Ireland
www.webio.com
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Categories |
Categories |
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Conversational AI Features
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Communications Management Features
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Debt Collection Features
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
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Integrations
Facebook Messenger
Viber
WhatsApp
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