• A Sonetel User
    CTO
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Product with forsight"

    Edited 2023-10-09

    Pros: Their pricing is competitively reasonable and Sonetel is easy to setup with little or no knowledge of IT.

    Cons: Little delay in response from support probably due to a lot of ticket been attended to concurrently.

    Overall: Overall it's a very nice product. I will recommend for anyone looking into getting a virtual phone number.

    Read More...
  • Ahmed B.
    Engineer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Sonetel "

    Posted 2023-10-04

    Pros: Useful, good customer service, reliable service.
    I have been using Sonetel for a while and it has helped me connect with people across the world.

    Cons: Pricing is on the higher side but overall the service is still good.

    Overall: Sonetel is a very good service. I will definitely continue using it and would also recommend to other people.

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  • Abderazak A.
    Software Engineer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The best platform to buy online phone numbers anywhere in the globe for your business."

    Posted 2023-10-02

    Pros: Ease sign up.
    Ease to use.
    Available support team with the good assistance.
    Affordable prices.
    Free chat for your website.
    Receive Chat notifications on your email.
    Unlimited phone numbers purchase, anywhere in the glob.
    Receive SMS on your email.
    Nice mobile app with the best accessibility.

    Cons: Need to confirm your identity with ID document.
    Need to confirm your belling address with a real invoice.

    Overall: I searched a lot to buy a phone number online where I can receive SMS and make calls. Sincerely, I had a bad experience with a lot of services. Until I found SONETEL, I chatted with their support team, I confirmed that I can use their service without any restriction. So I signed up easily, then I confirmed my identity and billing address in the same day. Finally, II bought my favorite phone number and still use it for my business. thank you SONETEL. Your are the best.

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  • A Sonetel User
    Founder
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Helpful support and functional mobile app"

    Posted 2023-09-30

    Pros: Very supportive responsive customer support team, prompt responses.
    Simple settings, straight forward & reliable services.

    Cons: App needs some improvements, but nothing a deal breaker. Would be nice to have sms on the app rather than routed to email.

    Overall: For the price, I feel it’s a good service, covers my needs. With peace of mind that if I run into any issues, I will have a team available to help me solve them.

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  • A Sonetel User
    Senior Entrepreneur
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Amazing all the way!"

    Edited 2023-09-29

    Pros: Excellent in every aspect, incredible helpful! Super happy about it, amazing experience as well. Would highly recommend!!!

    Cons: N/A.

    Overall: Great! Nice excellent every aspect, incredible helpful! Super happy about it, amazing experience as well. Would highly recommend!!!

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  • Nga Q.
    CFO
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Quick support and good services"

    Posted 2023-09-27

    Pros: - Quick response even via email
    - Good service and stable
    - Better price than others such as CallHippo

    Cons: No chat, just email support. It would be better if you guys could support us through WhatsApp.

    Overall: - Quick response even via email
    - Good service and stable
    - Better price than others such as CallHippo

    Read More...
  • Orith L.
    QA Manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent product and service"

    Posted 2023-09-19

    Pros: The product of Sonetel granted me an Israeli phone number while I am abroad and need to use local sim while not enabling communication with mobiles in Israel.
    I was surprised to the better from an excellent mobile number that connected me with Israeli banks to receive sms codes to my mail. The communication became straight forward and smooth to connect with Israeli numbers. I recommend Sonetel to anyone who need a local Israeli number abroad.

    Cons: No cons. There were really no cons. The only problem that I faces was when I changed sim the number became not functional. And it was fixed by Sonetel Support that switched the base numbers.

    After I told Sonetel the new number they were able to resume my connection.

    Overall: I was surprised to the better from an excellent mobile number that connected me with Israeli banks to receive sms codes to my mail. The communication became straight forward and smooth to connect with Israeli numbers. I recommend Sonetel to anyone who need a local Israeli number abroad.

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  • Ani P.
    Producer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Prompt customer service "

    Posted 2023-09-19

    Pros: I received a call the next business day to help troubleshoot my issue as well as email follow up which I appreciated.

    Cons: I don’t find the website to be very intuitive.

    Overall: It would be helpful to see some kind of banner when you login once you have no remaining funds on the account and need to reload. I didn’t figure it out until someone tried to phone me and the call didn’t connect.

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  • Pooja G.
    Lead QA
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Exceptional Call Management for My International Business"

    Posted 2023-09-18

    Pros: I have been using Sonetel for my business to receive calls from Canada, and I am thoroughly impressed with the app's performance and features. Sonetel has truly transformed the way I manage calls and communicate with my Canadian clients.
    Here's why I love it:

    Reliable Call Reception: Sonetel ensures that I never miss an important call from my clients in Canada. The call quality is consistently excellent, making it easy to maintain clear and professional communication.

    International Reach: The app's capability to handle calls from around the world is a game-changer for my business.I can seamlessly connect with clients and partners globally.

    User-Friendly Interface: The user interface of the Sonetel app is intuitive and easy to navigate. I didn't need to spend much time learning how to use it, which is a huge plus for busy professionals.

    Call Management Tools: Sonetel provides robust call management tools, including call recording, voicemail, call forwarding, and call analytics. These features have significantly improved my ability to handle client inquiries and track call data.

    Affordable Pricing: Sonetel offers competitive pricing plans that are suitable for businesses of all sizes. The value I get from this service far exceeds the cost.

    Exceptional Customer Support: Whenever I've had questions or needed assistance, the Sonetel customer support team has been incredibly responsive and helpful. Their commitment to customer satisfaction is evident.

    Mobile and Web Integration: The app seamlessly integrates with both mobile and web platforms, allowing me to stay connected on the go or from my office.

    Scalability: As my business has grown, Sonetel has effortlessly scaled with me. I can add new lines or features as needed, ensuring that my communication needs are always met.

    Overall, Sonetel has become an indispensable tool for my business operations, especially for managing calls from Canada. It has simplified international communication, enhanced my professional image, and contributed to the growth of my company. I wholeheartedly recommend Sonetel to any business looking for a reliable and feature-rich solution for managing calls from Canada or anywhere else in the world.

    Sonetel has made a positive impact on my business, and I'm sure it can do the same for yours. Give it a try; you won't be disappointed!

    Feel free to personalize this review further based on your specific experiences and preferences with the Sonetel app. Sharing your positive experiences can help other users make informed decisions, and it also provides valuable feedback to the developers.

    Cons: No cons found till now. Maybe the app UI can be made more user friendly with alignments and fonts.

    Overall: Best app to use for international calls access. Money's worth and not many cons. Even the connectivity is very good.

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  • A Sonetel User
    Private
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Impressive Communication Solution"

    Posted 2023-09-06

    Pros: Cost-Efficient: The affordability of Sonetel's services is a major plus, especially for small businesses and startups. The competitive pricing ensures you get value for your money.

    Call Quality: Crystal-clear voice quality ensures that business calls are professional and reliable, without any disruptions or static.

    International Reach: Sonetel's global reach is a standout feature, allowing businesses to connect with customers.

    Cons: User interface- this can be improved with simple solutions for phone number, recharge etc.

    Overall: Sonetel has proven to be a reliable and cost-effective communication solution for our business. The features, affordability, and excellent call quality make it a top choice for startups and small businesses. The global reach of Sonetel has allowed us to foreign phone numbers at a local cost.

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  • Essy S.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great service "

    Posted 2023-08-31

    Pros: They are professional and great in helping each and everyone as their needs. 

    They solve my issues.

    Cons: As of now i have no bad experience with this company.

    Overall: Whenever i have an issue they will be with me until i find the right solution and then they fix my problem and go.

    Read More...
  • A Sonetel User
    Admin
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very good service provider"

    Posted 2023-08-28

    Pros: Easily activate a local phone number, easily configure your call forwarding, good support in case of an issue.

    Cons: To be honest, nothing that I can think of right now.

    Overall: Very good experience overall, good support too. You can easily supervise everything through the admin panel.

    Read More...
  • A Sonetel User
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Everything is perfect"

    Posted 2023-08-24

    Pros: Amazing support and quality of calls and easy to use I love using Sonetel every day and I enjoy how easy it is.

    Cons: Nothing everything is perfect it the best provider to select.

    Overall: Amazing support and quality of calls and easy to use I love using Sonetel every day and I enjoy how easy it is.

    Read More...
  • A Sonetel User
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Overall the Service Functions Very Well"

    Posted 2023-08-23

    Pros: Very easy to use app. Overall the service is very legitimate and functions well. Prices are reasonable.

    Cons: Needs to set up in a company name. Requires documents to be submitted.

    Overall: Very easy to use app. Overall the service is very legitimate and functions well. Prices are reasonable.

    Read More...
  • Jean S.
    Founder
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Sonetel First Contact"

    Posted 2023-08-22

    Pros: I looked at many competitors before choosing Sonetel based on:
    - the different plans and their progressivity
    - the ability to do quick tests of the features I needed
    - the friendliness of the UI to form out the team, the different numbers needed and the administration flexibility provided by the service
    - the fair value of the pricing
    - the interaction of the support

    Cons: None so far. I have just started using the service and everything has worked as expected.

    Overall: The overall experience is that it was easy to set things up with the needed features and the pricing that I found appropriate.

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  • Steve H.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good forwarding service"

    Posted 2023-08-16

    Pros: Not used it yet, but the interface looks simple. easy to use. the price is okay comparing to others, the quality I don't test yet.

    Cons: Need verify everything.. it's not easy at beginning.

    Overall: Not used it yet, but the interface looks simple. easy to use. the price is okay comparing to others, the quality I don't test yet need verify everything.. it's not easy at beginning.

    Read More...
  • Kateryna C.
    Software engineer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Feedback after using account for 6 months"

    Posted 2023-08-16

    Pros: - Fast service
    The Sonetel provide phone number with less than 8 hours. It is very comfortable. Nowadays speed is very important to make a business. I have used other services before, but they provide phone number with delay 1-2 days.

    - Verification process
    Verification is easy to pass, even more when I needed a new phone number I was able to get it without additional verification.

    - SMS/call
    Good connection + SMS were delivered very fast.

    Cons: Start
    It is a bit difficult on the start. I haven't seen tutorial how to get SMS from services or friends.

    Support
    There is no live chat support. Sometimes I need to wait 12-24h for reply.

    Overall: I recommend you to make a video tutorial on YouTube, and leave a channel link on the site. It is cheaper than hire agents for live chat.

    Read More...
  • Onesmus M.
    Freelance Writer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The best virtual phone number provider"

    Posted 2023-08-15

    Pros: Ease of use.
    Fast verification of documents.
    Variety of numbers available.
    Highly responsive staff.

    Cons: The fact that most numbers don't have SMS receiving capabilities.

    Overall: Sonetel is a superb site to use. Their quality of call and cost make them affordable and efficient. Their support staff is also ready to assist you ASAP.

    Read More...
  • Bela D.
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use"

    Posted 2023-07-31

    Pros: Wide selection of phone numbers available you can acquire.
    Easy to use mobile application.
    Team management feature.
    Chat widget.

    Cons: Didn't experience any bugs or bad functionalities so far...

    Overall: Convenient app which has all the necessary features to run local customer service activities. I recommend anyone who is looking to establish a local presence in any foreign country.

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  • Andries V.
    Shareholder
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Review of my lack of service"

    Posted 2023-07-27

    Pros: It appeared simple to setup on the surface.
    Not really much to say as it has served no purpose to date.

    Cons: Lack of direction to actually get the service up and running, and its eaten a week of my rental time with no usage.

    Overall: Still to be determined.

    I await eagerly to seethe power of this application so i can offer a better review.

    Read More...