• A Sonetel User
    Self-employed
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Sonetel"

    Posted 2024-10-11

    Pros: Sonetel ranks among my top 5 communication platforms, thanks to its exceptional features. The standout virtual phone system is particularly impressive, allowing users to obtain a phone number from anywhere in the world. This ensures seamless connectivity, no matter where you are.

    Key highlights:

    - Global phone numbers
    - Advanced call management
    - Customizable voicemail
    - Mobile app for on-the-go access
    - Scalable and affordable pricing

    Sonetel excels in keeping users connected across the globe, making it an ideal choice for businesses and individuals alike.

    Rating:

    - Features: 5/5
    - Reliability: 5/5
    - Support: 5/5
    - Value: 5/5

    Cons: So far Sonetel does not have any cons so am giving them 10⭐️.

    Overall: Sonetel is a top-notch communication platform ideal for businesses and individuals seeking seamless connectivity, advanced features, and exceptional value.

    Read More...
  • Erdem D.
    Business Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very Cheap"

    Posted 2024-10-09

    Pros: Sonetel is the most simple, user-friendly, efficient and the cheapest business number app. I didn't have any issues yet, and I don't think I will. Email customer support is very helpful and generous, they will give you bonuses.

    Cons: It would be better if SMS messages coming to the number could be seen on the app or forwarded to the number calls are forwarded to.

    Overall: I had no issues, the app is easy to use and clear. It is a lot cheaper than other apps. If you still don't use it, you are missing out on a lot.

    Read More...
  • Brian A.
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great"

    Edited 2024-10-13

    Pros: Has all the add-ons that I need, so please sign on I'm sure you'll be happy with this service. Sign up

    Cons: Great stuff, no cons I still recommend their services

    Overall: Good, can't complain, I suggest their services. Sign up for a great service., you won't be disappointed

    Read More...
  • A Sonetel User
    Admin
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very pleased with this service!!!"

    Posted 2024-10-04

    Pros: You can quickly get a phone number from any country!!! Very convenient.
    I am very pleased with the service! The support responds quickly and basically everything is done conveniently and understandably.

    Cons: I didn't find one like that.
    the service works very well.

    Overall: I am very pleased with the service! The support responds quickly and basically everything is done conveniently and understandably.

    Read More...
  • Dulce A.
    Project manager
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Fast set up "

    Posted 2024-09-14

    Pros: At the beginning I was skeptical but it worked. My number is up and running already and I did like the customer support.

    Cons: Everything works good, but I’ll do more testing on my new number.

    Overall: I did that that it was a fast set and the customer service was good. I need to to more testing on my new number.

    Read More...
  • Karamel I.
    Real Estate
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Sonetel support is awesome"

    Posted 2024-09-05

    Pros: Sonetel support is awesome: reactive, clear, precise.

    I needed a Canadian number for banks and business purposes, but did not need to pay the full incumbent Telco price as my European Phone works fine in Canada. I researched the Virtual Phone competition market.

    Sonetel offers the best value. Incomparable pricing.

    Cons: I had never used a Virtual Phone number before, so getting used to the Sonetel system and the different payment schemes took me some time.

    Also, as I had no prior knowledge or brand recognition of Sonetel, I was always wary of being involved with a legitimate company. I have been a victim of Internet abuse, and I have a high level of sensitivity; obviously, Sonetel is legit.

    Overall: Shazia from Sonetel guided me through the time to understand how Sonetel works. Her reactivity and clarity are the reason for my 5 stars notation. I had never used a Virtual Phone number before.

    I can say now that Sonetel is a Swedish company that is listed and trustworthy.

    Read More...
  • Dom C.
    Manager
    Used the software for: 2+ Years
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Fast and Easy"

    Posted 2024-08-21

    Pros: Easy and fast service.

    Cons: Didn't find any cons yet ; )

    Overall: Only one word.... EASY

    Read More...
  • A Sonetel User
    Accounts Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Sonetel Service"

    Posted 2024-07-26

    Pros: Simple to use, very effective and good service. It has several automatic reminders and good technical assistance.

    Cons: What we would suggest for improvement would be the call prices, which could be adjusted.

    Overall: It has several automatic reminders and good technical assistance. Very good service. The webpage is very easy to use.

    Read More...
  • Rafi Z.
    CEO
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Sonetel is a great solution"

    Edited 2024-06-05

    Pros: 1. The interface of Sonetel is very easy to use
    2. The good value I got for this price
    3. The stability of the service
    4. They have a good and responsive support

    Cons: Everything is good, except maybe that the SMS are not always supported, as it depends on the country, provider etc.

    Overall: Before Sonetel, I worked with a few competitors, and I am now very satisfied by them. If you hesitate between several companies, start to use Sonetel first, as you'll get a great value for an honest price!

    Read More...
  • William S.
    Director
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Product quality "

    Edited 2024-05-18

    Pros: The app is user friendly, the call connection is standard and the customer service is top notch. Sonetel is the future to virtual numbers.

    Cons: Pricing is a bit on the high side and more payments options like bitcoin should be added.

    Overall: I am very much impressed and i would always recommend Sonetel to business associate as it give room for easy connectivity to clients.

    Read More...
  • Juan C.
    CFO
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good customer service"

    Posted 2024-04-09

    Pros: My issues were solved once I contacted the customer service team. Activating the numbers are a challenge with local demands of ids, proof of residence and so on, but they take their time and guide you through the process.

    Cons: Maybe more user friendly on the dashboard center.

    Overall: Overall a good product, and a good team managing it. Once they figure out your requests they do the best in helping you out and satisfy your needs.

    Read More...
  • A Sonetel User
    IT Consultant
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good Customer Support"

    Edited 2024-03-06

    Pros: We've been using their service for a couple of months now, and it has been excellent. Highly recommend it.

    Cons: UI needs to be improved along with the additional AI features.

    Overall: Currently satisfied with their services. The customer support is exceptional. AI features provide extra benefits.

    Read More...
  • A Sonetel User
    Software engineer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent"

    Posted 2024-02-20

    Pros: Easy to purchase the phone from any country.

    Cons: I'd like use Sonetel standalone application.

    Overall: Great platform.

    Read More...
  • Nadia Y.
    Owner of firm
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good enough"

    Posted 2024-02-11

    Pros: It works well. Service is good. I like that they send emails with the script and audio of voicemails - it reminds me to call back clients.

    Cons: The only con is that it works better on Web than on the App.

    Overall: Good, sufficient for what I'm looking for. The only comment I have is that sometimes the App doesn't connect calls so I end up using the Web version. Otherwise it works well!

    Read More...
  • Tom B.
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Super Helpful"

    Posted 2024-01-17

    Pros: Getting a local number is great when you work from all over the world.
    The voicemail setup is simple, I added my own voice message and get an email notification when someone leaves a message.

    Cons: I wish it could send text messages with this service, although I've read it's been worked on so hopefully soon.

    Overall: Great solution! It helps my online business a lot, especially when the setup is so simple and user friendly.

    Read More...
  • Tiga A.
    Technical Supervisor
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Fast and easy solution for your numbers problem"

    Posted 2024-01-17

    Pros: Easy to set up, affordable, fast compliance support.

    Cons: Nothing so far, you can find almost every DIDs you need.

    Overall: I've used a lot of DID services but Sonetel is the top 3 for me, purchase the number, set up the destination, and you're good to go.

    Read More...
  • Ronny V.
    DJ
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    " 5 stars easily earned."

    Edited 2023-12-30

    Pros: Fast and clear service.
    Cheap solution.
    Not too much administrative redundancy.
    High quality value.
    Friendly and prompt customer service.
    etc...

    Cons: If you don't experience any disadvantages or negatives, it is impossible to add them, hence this text with appreciation.

    Overall: I came across this company by chance, because I was looking for a virtual mobile number. While surfing the internet I clicked on their concept. I first created an account as a test and everything went smoothly. The internet is full of these services that are disappointing. But Sonetel is the big difference here and is not expensive. 5 stars easily earned. Happy New Year and keep up the good work.

    Read More...
  • A Sonetel User
    Self Service
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "My Review"

    Posted 2023-12-29

    Pros: I tried this service and I'm well certified. Very clear service and it's affordable with excellent customer services.

    Cons: I didn't have any complaints about the services provided.

    Overall: I'm well peace with your service and i recommend it to everyone to give a try. Am sure a trial will convince you as well.

    Read More...
  • MohibUl H.
    GM
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Amazing Customer Support"

    Posted 2023-12-25

    Pros: Customer Support.
    Time Keeping.
    Honest Replies.
    Nice Layout Of Portal.
    Detailed Features.
    Low pricing.
    Overall good services they are offering.

    Cons: Would have been nice if they had a wallboard of the stats in the portal.

    Overall: It was all good dealing with their support individuals. They guided me how to setup the phone lines and made sure I don't come across any issues.

    Very helpful.

    Read More...
  • Konstantinos K.
    Managing Director
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Sonetel"

    Posted 2023-12-23

    Pros: We encountered an issue with updating an expired credit card. Sonetel's response was immediate, and they swiftly resolved the problem within minutes. Thanks, guys, for your excellent support!

    Cons: As for cons, I can't think of anything; everything worked perfectly.

    Overall: We were pleasantly surprised by the immediate response and the effective handling of our issue. Everyone in the support team was very polite and provided assistance to the best of their ability.

    Read More...