Audience
Companies of all sizes that want to respond to customer messages from WhatsApp, Facebook Messenger, Viber, Telegram, and Apple Business Chat
About Sinch Engage
Sinch Engage is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7.
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Pricing
Starting Price:
499€ per month
Free Trial:
Free Trial available.
Company Information
Sinch
Founded: 2015
Germany
engage.sinch.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
Sinch Engage Frequently Asked Questions
Sinch Engage Product Features
Chatbot
Call to Action
Human Takeover
Inline Media / Videos
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Context and Coherence
Machine Learning
Payment Integration
Prediction
Social Media Integration
Conversational Marketing
Chatbot
Human Handover
Lead Qualification
Multi-Channel Communication
Appointment Scheduling
Audience Segmentation
Email Automation
Group Messaging
Lead Distribution
Mobile Messaging
Product Recommendations
Video Chat
Customer Communications Management
Chat / Messaging
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Video Content
Batch Communications
Content Management
Print Management
Customer Engagement
Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat
Video Content
Community Management
Content Syndication
Gamification
Customer Service
Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Virtual Assistant
Workflow Management
Call Center Management
Email Management
Queue Management
Social Media Integration
Sinch Engage Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Best tool 4 WhatsApp" Posted 2020-08-06
Pros: Chatbots inclusive!
Focused on MessengerApps is TOP. Not only WhatsApp but Facebook Messenger, Apple, Viber, Telegram!
Coordinate customer inquiries within your company and assign tickets to the right agents either using Drag & Drop or with the Autorouting function.Cons: Statistics not really enterprise level - need improvement.
Overall: Best SaaS for Messenger - special WhatsApp! Customer Service, Notification and Marketing!
Read More...
Great and friendly Team, top support and quick development!
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