Audience

Companies of all sizes and enterprises in need of a solution to improve their operations

About Q-Suite

Welcome to Indosoft Inc, a premier contact center technology solutions provider and developer of Q-Suite, a robust, feature-rich, scalable call center software ACD for Asterisk. Indosoft provides complete computer telephony know-how and turn-key installations for setting up inbound, outbound, and virtual call centers. Indosoft's call center software ACD is also available for license to vertical applications. Q-Suite is designed for multi-tenant deployment and comes with a full-feature ACD and an efficient predictive dialer. The call center software ACD allows easy integration of chat and e-mail. There are a number of powerful tools within the call center software, including tools to customize the web interface for Agents, develop and deploy powerful scripts within the Agent screens and build and manage sophisticated call routing and IVR for your contact center. The ACD with skills-based routing and queue prioritization, as well as the powerful IVR builder.

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Integrations

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Ratings/Reviews

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Company Information

Indosoft
United States
www.indosoft.com/call-center-software.htm

Videos and Screen Captures

Q-Suite Screenshot 1
Q-Suite Screenshot 1 Q-Suite Screenshot 2
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Product Details

Platforms Supported
SaaS
Windows

Q-Suite Frequently Asked Questions

Q: What kinds of users and organization types does Q-Suite work with?
Q: What languages does Q-Suite support in their product?
Q: What other applications or services does Q-Suite integrate with?

Q-Suite Product Features

Call Center

Call Logging
Call Recording
Call Scripting
Campaign Management
IVR / Voice Recognition
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Blended Call Center
Database
Escalation Management
Inbound Call Center
Manual Dialer