Alternatives to Portier
Compare Portier alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Portier in 2024. Compare features, ratings, user reviews, pricing, and more from Portier competitors and alternatives in order to make an informed decision for your business.
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Zuzapp
Zuzapp
Today's generation of mobile guests, business travelers, conference attendees and local residents, expect modern ways to connect with their hotels and engage the cities where they are traveling. Likewise, hoteliers know that satisfying the expectations of digitally-savvy guests directly correlates with increasing direct bookings, boosting service sales, improving satisfaction, and increasing TripAdvisor rankings. Zuzapp enables hoteliers to affordably deliver an enhanced and differentiated experience for their guests before, during and after their stay. Find out how you can uniquely deliver a mobile, local and personal experience to your valued guests. Improve guest satisfaction and recovery by allowing guests to make a request, share a concern and ask question that will enhance their stay.Starting Price: $49 per month -
2
Duve
Duve
Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.Starting Price: €5 per room per month -
3
Fuel Mobile App & Digital Key
Fuel Travel
Looking for new ways to keep your hotel’s guests and staff safe? The Fuel Mobile App & Digital Key offers contactless check-in, check-out and keyless entry to help minimize direct contact between staff and guests while adding a level of convenience that will set your hotel apart from the competition. This white-labeled hotel mobile app solution is designed for hotels of any size. It integrates with your property management system and lock vendor in real-time to provide simple, frictionless functionality. The app also features a messaging platform allowing you to stay connected with your guest throughout their travel journey.Starting Price: $250 per month -
4
better.guest
better.guest
Perfect your guest communication with better.guest before, during and after the hotel stay. Bring your service to a new level with our software solution and at the same time relieve your employees with the digital guest folder for your hotel. Discover the advantages of the digital guest directory now and experience how easy digitization can be. With one click everything is the same, on the tablet, TV, smartphone, laptop or info display. The smart software solution for the digital guest directory can be provided on different output media better.guest is completely independent of hardware. At the push of a button, you have updated the content and offers. You easily create new content, manage push plans or present your hotel services. The innovative software solution better.guest can be managed comfortably at any time and any place, without any programming or WordPress knowledge. -
5
Tourismart
SimpleApps
Give your guests the convenience to instantly access all hotel services on the go. Let them place orders, make reservations, book hotel facilities, send requests and access their pending bill with a few taps. Fulfill even the most demanding visitors’ requirements in less time. Receive and manage real-time guest’s requests, straightly directed to the right people of your staff. Meet daily demands by tracking orders, reservations, bookings, clientele, expenses and more. Collect and evaluate valuable feedback on your services. Respond to every challenge and build engagement strategies. Stick tiny beacons powered by Estimote inside your hotel to track guest's exact position and monitor internal task's progress. Automatically send push notifications on guest's smartphone or smartwatch to welcome them and inform them about special deals or events next to them. -
6
Monscierge
Monscierge
Award-winning hospitality software that drives communication, accountability, and better guest experiences. Modern branded hospitality TV, signage, and messaging experiences that drive guest satisfaction for guests and staff. With Stay Enhancements you can offer services, upsells, or showcase products to drive additional revenue. Unique services delivered or shipped to your guests help create memories, drive guest experience and can build additional revenue. We have tools that help monetize experiences that create better guest experiences. Our features drive revenue and communication, ensuring your guests have a fantastic stay. Award-winning user experience and branding possibilities. Share messages with guests that drive action and revenue. Show local flavor by curating local area recommendations. Enable guests to book excursions and activities. -
7
DigiValet
DigiValet
The system enables guests to control their room, access videos, order services, do an express checkout. The guest can do all this and many things more from an iPad provided by the hotel. Since the system is interconnected to the hotel's existing Property Management, Point of Sales and Room Management Systems, guests have access to their bill in real time and can check out without spending time at the front desk. The F&B department can push offers to guests through the tablet and any order from the guest will be automatically added to their account. Digivalet also offers top quality entertainment and connects with cable TV, full HD Video on Demand and music. The Apple interface transforms the once tiresome experience of accessing content to a pleasant one, as the guest can search for movies by actors, read the synopsis and view the trailer before launching the video on its TV. -
8
Genuyn
Genuyn
Engage your guests the way a movie engages its audience. Chatbot and Messenger web widget for hotel's website. Get to know your website visitors. Let them chat with you when visiting your hotel’s website and continue communication after they leave the page. Turn every lead into a guest. Save time of your staff and drive Direct Bookings. Know your guests the moment they book a room, from any booking channel. Check their preferences and interests and start building a relationship before their arrival. Send special wine tour offer to a wine lover, or surprise an art lover with complimentary tickets to a nearby gallery. Communicate with your guests in real time. Use social messaging (like Facebook Messenger and Whatsapp) and SMS texts to solve their problems, answer their questions and offer highly personalized and curated experiences. 13% of chat inquiries end up with a Direct Booking. -
9
Nonius Smart Hotel App
Nonius
How can our Smart Hotel App help? Digitize the Guest Journey, Engage with Guests, Streamline Operations and Optimize your Restaurant Ordering! Our platform allows you to offer in one single app, a series of tools that allow guests to check-in and check-out online, access their room with a digital key, make in-room service requests, chat with staff through a ChatBot, have access to a tailor-made City Guide with GPS-guided routes and useful information such as weather, news, and flights, thus providing your guests a fully integrated experience. Offer guests the ability to accelerate the check-in by submitting before arrival their personal preferences, marketing consents, passport, and digital signature to meet local regulations. Allows Credit Card online payment including pre-authorization with tokenization. All the data is automatically updated in the PMS. -
10
Whistle Messaging
Whistle Messaging
Travelers, more than ever before, are demanding contactless experiences. Now is the time to bring Whistle to your hotel. Whistle's revolutionary contactless hospitality software is rated #1 by HotelTechReport and trusted by 10,000+ hoteliers worldwide. Whistle easy-to-use dashboard drives more bookings, digitizes check-in, enhances guest experiences, improves service scores, boosts positive reviews, streamlines operations, and integrates with 50+ property management systems. TryWhistle Free! Travelers, more than ever before, are demanding contactless experiences and easy, instant communication with their hotel. Whistle’s easy-to-use dashboard drives more bookings, digitizes check-in, enhances guest experiences, streamlines operations and more. Use artificial intelligence chatbot that is designed to be personalized and drive more bookings and enhance the guest experience. -
11
Oaky
Oaky
Oaky’s robust upselling software serves your hotel at every level. Explore Oaky for yourself or contact our sales team to give you a tour of the product. We’d love to show you the ropes. Oaky gives your guests the ability to choose services and items that they personally find valuable. Personalized upselling rooted in data, sent at optimal times, has been shown to positively impact ROI. Oaky harnesses the power of automation to earn you more revenue per guest without burdening your operations. Oaky enhances the guest experience and drives incremental revenue through targeted upselling. Oaky sends automated pre-arrival communication to guests at optimized times between reservation and arrival, proven to have a positive effect on conversion. Oaky gives your hotel a supportive presence by allowing guests ongoing access to relevant add-ons and upgrades throughout their stay. Oaky increases the conversion of direct bookings and reduces cancellation rates.Starting Price: €3 per month -
12
Nuvola
Sabre
Nuvola is a comprehensive hotel software company that integrates property standard operating procedures into its proprietary system, leading to more efficient back-of-house operations, asset management and guest engagement. The company equips hotels with an intuitive and scalable cloud-based solution that develops a system of staff accountability. Created by hoteliers who have a first-hand understanding of select-service, full-service, and resort-style property processes, Nuvola is constantly working to enhance both the staff and guest experience through its in-house innovation team and integrations with third-party hotel systems. Nuvola’s events dashboard is used to track service requests, manage staff, and ensure tasks are tended to in a timely manner. Nuvola’s reporting dashboard will provide you with insights into incident trends, staff productivity, faulty assets, pass-on logs, & more.Starting Price: $100 per month -
13
guestext
guestext
Meeting guest expectations in the new age of personalization. guestext meets hotel guest’s expectations! Communication has never been easier. With guestext, hoteliers can form an immediate personalized relationship with guests even before they arrive. Our opt-in messaging platform opens the door to creating total guest satisfaction which means building guest loyalty. guestext is a two-way mobile connection between hotels and their guests, communications for a better guest experience. Hotels can text individual guests, groups whether a guest or not or all guests that opt-in with guestext. Hoteliers can connect with their guests before arrival, during the stay and after departure. guestext builds guest relations that will produce repeat business, add incremental income and provide direct guest reviews. Hospitality statistics indicate 78% of guests want text messaging! Plus, texting has an 8 to 1 response rate compared to email or phone and text enables instant guest connectivity. -
14
GoDesk
GoDesk
Receive guest feedback in the group post check-out. This provides a transparent view of their stay experience to all the staff inside the hotel. Send welcome message, thank you message, WiFi username/password to guests on guest whatsApp automatically. Guest can now use their WhatsApp and speak to the staff and management for queries and concerns. This helps the staff to perform service recovery while the guest is still at the hotel. This also ensures there are no negative fallouts in the online review. Having a unified view of the customer and their needs is a absolute must to deliver customer delight. You and your team will be part of an internal chat group to develop a unified view of your guest. Receive all the guest preferences right inside the chat group even before the guest checks-in. Now, you can complete the pre-checkin even before the guest arrives. Guests can just walkin, receive the key and head to the room, no queues, no wait times -
15
Tripsee Concierge
TripSee
An intelligent guest CRM which uses SMS texting for recommendations, itineraries and everyday requests. TripSee Concierge provides personalized attention to each guest, creating a better, more substantial relationship with them and improving guest re-bookings in the future. If hoteliers can create a unique experience for the guests during their initial stay, they'll be more likely to return the next time they need a hotel, even if a brand is offering a better price or a more desirable location. With the help of TripSee Concierge, your guest can have a one-of-a-kind experience including personalized recommendations and fully planned day trips customized to each guest’s preferences. All the guest information in a normal CRM plus a few extras include name, email, phone, tags, notes, and stay informed. Track and manage guests, anticipate their needs, and build a unique profile for each guest. -
16
Knowcross
Knowcross
In this era of online guest reviews, your ability to closely manage service quality has a direct impact on your company’s bottom line. Knowcross gives you the tools you need. Boost efficiency. Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff access to better guest data so you can better anticipate, respond and surpass expectations. -
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Vouch
Vouch
Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. Vouch has steadily garnered recognition for its work in catalysing digital transformation in the hospitality industry, receiving the Singapore Tourism Awards’ Best Business Innovation award in 2019, crowned winner of Hotel Innovation Challenge Asia at Food & Hotel Asia in 2022, as well as being shortlisted to participate in the Amadeus Next Startup programme. Validated by numerous global and local hotel chains, Vouch is the trusted partner for hoteliers seeking operational efficiency. -
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Inntelo AI
Inntelo AI
Handle all booking inquiries and guest calls round-the-clock with our multilingual conversational AI agent. Connect quickly and easily with guests through popular messaging apps like WhatsApp using our AI-driven communications. Automate and streamline all operational tasks with our AI-driven management system, enhancing productivity and response times. Harness real-time data to personalize guest experiences dynamically with AI-powered suggestions for instant service enhancement. Empower your hotel team with tools designed for modern challenges and guest expectations. Simplify every step of the guest experience with our AI-driven solutions, from pre-arrival to post-stay. Our intelligent tools help hotels manage reservations, enhance guest stays, and secure lasting relationships through tailored communication and services. AI quickly captures requests and issues, enhancing guest satisfaction. -
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Akia
Akia
Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to. -
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INTELITY
Intelity
INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices. -
21
BOTSHOT
BOTSHOT
Streamline Hotel Management with 'Hotel in a Box' an all-in-one solution featuring PMS, revenue management, channel manager, and more. Elevate your operations with ease. BOTSHOT, a cutting-edge hotel management solution, goes beyond the competition. Elevate your hotel business with our comprehensive suite, seamlessly integrating operations, distribution, and guest engagement. From Cloud-based PMS to Automated Revenue Management, BOTSHOT is the all-in-one solution you've been waiting for. Join the future of hospitality management. 14 Days Free Trial - Book a demo now! Increase revenue and enhance the guest experience with all-in-one hotel management software We're proud to be the top choice of leading 5-star hotels to maximize their revenue and improve guest experiences. With our cloud-based PMS, Smart Website Builder, Channel Manager, and other revenue strategy tools, you can start getting results from Day 1 -
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protel Voyager
protel
Give your guests and employees more time with the help of mobile tools, digital concierge, excellent information flow and much more. protel VOYAGER is an award-winning app that offers you a simple option to publish an app with your own branding, powered by protel PMS. Our vision is to deliver the technology ecosystem for the global hotel industry. More time for guests and employees through mobile tools, digital concierge, excellent communication and more. View and change personal profile information. Add your own preferences and special requests. Check-in and mobile keys for room admission. View invoice and check out. Book additional services such as room service. Make requests for housekeeping or room maintenance. View hotel information and specials. Enjoy all the content that the hotel provides. A modern PMS is the heart of every hotel business. Choose a PMS that seamlessly connects to the best technology in the hotel industry. -
23
Vamoos
Vamoos
Vamoos is the app for hotels, villas and travel companies. Connect with your guests and provide all the information they need to transform their experience, from the moment they book until after they leave. It has over 25 different features which help you provide the very best guest experiences, from 24/7 messaging, beautiful imagery, daily itineraries, a countdown timer, offline accessibility, points of interest, push notifications, interactive maps to fully bookable services, all at the touch of a button. Take advantage of 50% higher rebooking rates and increased customer loyalty. Provide an amazing customer experience, one that travellers and guests alike stay loyal to and recommend to friends and family. We are proud to announce our latest development, Vamoos Connect. Get ready for a tool that will revolutionize the travel and hospitality industry, for hotels, villas and travel companies.Starting Price: $13.60 per month -
24
Loopon
Loopon
The all-in-one engagement platform for hotels to grow revenue, improve customer satisfaction and drive loyalty at all stages of the guest journey. Commission-free upselling and pre-arrival surveys help you and your guests design the perfect stay. One-click upgrades maximise your pre-arrival revenue, while your guests get even more excited about their upcoming stay. In-Stay is a real-time feedback and messaging tool to recover service and improve satisfaction while your guest is still on site. Guests can login to WiFi or scan a QR code to leave feedback, or communicate with you directly via SMS and WhatsApp about their experiences. Beautiful single-page surveys right after the stay let your guests know you truly care. Full suite of analytics & reputation management tools help you make better strategic choices, improve guest satisfaction scores and stay front of mind on review sites.Starting Price: €75 per hotel per month -
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Go Moment Ivy
Go Moment
Ivy combines human expertise and automation to provide accurate and timely guest communication, freeing up hotel staff and enhancing your guest experience. Ivy welcomes guests and personalizes their stay. Whatever your guest’s needs, Ivy can respond in under a second. Gain insight into your guest experience and operation with Ivy’s robust analytics, and manage all guest requests in one place. Explore the many ways Ivy is communicating with guests and increasing satisfaction scores. -
26
SABA Chatbot
SABA Hospitality
Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style. The SABA Chatbot is an automated, 360 degree, a communication platform for hotels. Our intelligent hotel chatbot uses artificial intelligence and machine learning to personalize the guest experience and drive conversations by answering guest questions, taking requests, making recommendations and helping to book hotel services. Our natural language processing algorithm will understand the intent of your guests, and respond instantly with on-brand communication. The SABA Chatbot is trained to understand the true intent of guest queries, and assess the guests sentiment to ensure a superior user experience. It will answer all guest questions and respond to service requests to ensure maximal engagement and service quality. Eliminate the anxiety of guests visiting a property where staff may not speak their language. -
27
Optii
Optii
Intelligently manage, automate, optimize and streamline your hotel operations with one intuitive platform. A data-driven platform that optimizes labor and cleaning sequences for planning efficiency and faster turnaround times. Employs predictive, intelligent AI to optimize room attendant routes in real-time to deliver cleaning efficiency and an excellent guest experience. Centralizes operations for full visibility and improved team performance. Manages room attendants and room status with intelligent automation, eliminating ineffective manual communications. Manages room attendants and room status with intelligent automation, eliminating ineffective manual communications. Resource clustering and streamlines the supervisor function. Trains team members on evolving cleaning protocols, like irregular stayovers and delayed departure cleans. Real-time team management monitors and tracks all job activities for improved hotel service levels. -
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Alliants
Alliants
The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries. -
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LoungeUp
LoungeUp
Helping accommodation providers increase revenue and guest satisfaction through better guest relationship management. LoungeUp is a unified platform that collects, structures, and enriches guest data so that you can manage communications with guests on any channel, build a seamless experience, and drive guest engagement. Communicate with your guests on their favourite channels. Send the right message at the right time using our platform’s intelligence. Provide an outstanding level of service tailored to each guest. -
30
icibot
icibot
ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product. ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel. With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.Starting Price: 5usd/per room/month -
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GuestService
GuestService
GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.Starting Price: €99 per month -
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Hinfo
App IT Byte
In this digital world, guests can now use their own devices to access your property's compendium details and services, anywhere they go during their stay. You can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Imagine a world where your guests can access your property and local area details, anywhere, in their preferred language. A world where guests can also communicate with your property's reception staff in their own language. Our Hinfo digital hotel compendium allows you to update details in minutes, for all of your guests.Starting Price: $25.00 AU per month -
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Kipsu
Kipsu
Working with over 2,700 properties, management groups, and brands, Kipsu's solution gives hotels an organized and intuitive way to communicate with guests via messaging. Team members can delegate, prioritize, and respond to guest messages from a unified inbox on any device. Research shows that guests are not impressed by chatbots. Kipsu's singular focus is to facilitate real human interaction between staff and guests, avoiding unnecessary blunders caused by automated messaging and chatbots. Kipsu elevates service professionals to the center of the guest experience. Digital messaging reduces guest anxiety to speak up about their stay while providing an easy way to contact you before, during, and after their stay. Kipsu helps route front desk calls and traffic toward messaging, allowing staff to better prioritize and delegate guest requests. -
34
Glowing
Glowing.io
Some of the world’s leading luxury brands use Glowing to power their customer engagement, improve team collaboration and drive business growth. A true innovator within the industry, Glowing continues to expand global reach and presence in key cities across world to meet growing demand for its superior enterprise-class customer engagement solution, an increasingly valuable asset when maintaining today’s complex omni-channel, multi-platform environments. Leverage data and real-time multi-platform messaging to create meaningful interactions throughout the entire customer journey. Manage multiple conversations across all messaging channels through automation, reduce and recover from negative guest experiences by automatically deploying service recovery workflows with key integrations. Glowing offers a unified, global messaging platform that integrates with leading technologies to help you deliver brand-differentiated and highly-personalized customer engagement experience. -
35
MyStay
MyStay
Contactless solution for the smoothest guest journey imaginable. MyStay is a solution that will raise your services and revenues to a brand new level. For both hoteliers and travelers. We are proud that MyStay Free Contactless Kit was chosen by the United Nations World Tourism Organization (UNWTO) supported by the World Health Organization (WHO) as the most complete worldwide solution to mitigate COVID-19’s impact on tourism. Engage your guests with a warm welcome and offers they can use before they even arrive, i.e. hotel transfer. Lead guests to a page with a smart catalogue of your services and all the useful information they may need. Let your guests quickly find what they need and order it by one click on their mobile phone or a computer. Cut the wait time at the reception with easy online check-in. Allow guests to fill out forms comfortably in advance. Show your guests great places to visit in vicinity of the hotel with customizable map ready for mobile phones.Starting Price: €0,25 per month -
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rGuest Express
Agilysys
Support social distancing with contactless mobile everything, from check-in, room-ready messaging, room keys, ID verification and check-out, etc. All right on guests' mobile phones. Guests receive an automated text alert once their room is ready. They simply pick up their room key, or choose mobile keys, and head to the room. Simplify check-in and check-out, offer concurrent dining reservations, optimize staff productivity and enhance the guest experience. More properties are turning to mobility to reduce overhead and offer more guest self-service options. With rGuest Express Mobile, it’s easy to elevate service levels without adding front-line staff. Hospitality leaders are elevating guest service while reducing their overhead with guest self-service options, and with rGuest express mobile you can improve the guest experience without growing your staff. Enabling guests to completely bypass the front desk and go directly to their room after a long trip. -
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Ireckonu
Ireckonu
Ireckonu connects you with your guests to create seamless and meaningful experiences, from before check in to beyond check out. It’s why our connected ecosystem is designed to manage your systems and operations and empower your team, so you can deliver experiences based on the individual needs of every guest in every room. From guest profiling and reporting to point of service support for hotel employees, our ecosystem builds around the CORE to offer truly differentiated experiences for your guests. The CORE middleware connects your systems as you introduce new technologies, building an ecosystem that works in tandem to meet and surpass guest expectations. You’ll know exactly what makes them tick, and they’ll keep coming back for future stays. Powered by our full Auth0 integration, we have effectively separated identity management (username and password) from a guest’s profile, allowing hoteliers to provide single sign-on (SSO) and multi-factor authentication. -
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Agilysys Digital Marketing
Agilysys
Automate guest email and SMS marketing communications to stay connected with guests throughout the guest journey. Whether your message is triggered at time of reservation, check-in/out or is part of an automated campaign, you can make every communication feel personal and relevant. Provide personalized content & offers. Each guest message is tailored to the specific nature of the guest, their history, and their stay, generating both service and revenue opportunities. The easy-to-use, powerful message editor allows you to quickly create offer templates using your branding with a simple drag & drop interface that optimizes your messages for both mobile and desktop viewing. A cloud-based, intuitive PMS that allows you to focus on connecting with your guests on a personal level to increase revenue, improve occupancy and inventory management, reduce costs, and increase brand and guest satisfaction. -
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EasyWay
EasyWay
It’s a great tool to get more revenue. It’s enough that you’ll have 2 guests a day and you’ll get your ROI out of this platform. Choosing EasyWay was the best business decision I have ever made. It is constantly exceeding my expectations. It has boosted our revenue, staff efficiency and guest satisfaction. EasyWay has been proven beneficial in our constant efforts to improve in providing a seamless experience to our guests and deliver true hospitality. Engage with your website visitors and increase direct bookings with a customizable web chat. Gain insight into your operation and guest experience from our analytics.Starting Price: €1.5 per room -
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Runtriz
Runtriz
Runtriz guest engagement begins with mobile messaging, emails, and promotions to increase awareness and interest for potential guests. By highlighting features, amenities, and local attractions, you raise your property profile and encourage direct bookings. After booking, Runtriz solutions offer early check-in, upgrades, and staff recommendations, extending the length of stay and increasing revenue. Guests can also start direct chats and messaging with staff to make special requests for their room, event, or activities. Engagement opportunities continue during the stay with Runtriz solutions such as mobile key, F&B ordering, mobile check-in, mobile pay, and chat provide guest engagement that increases revenue. Push notifications sent during the stay provide guests with tailored promotions, attraction information, amenities scheduling, transportation, and event information. Mobile in-room controls for TV, lighting, thermostat and electronic devices. -
41
RunShiftRun
RunShiftRun
Hotel management can be chaos at times and in order to reduce the heavy weight of troubles that come with shift changes, unfollowed checklists and incomplete tasks, maintenance and repair mishaps, RunShiftRun will be the savior software you rely on! This cloud-based platform allows you to tackle all of those pesky problems that eventually lead to stressed & unengaged employees and tremendously cut down the waste of time and resources. RunShiftRun allows your guest to download our guest version app and communicate with your team and all departments at any time. Guests will be able to request services, leave reviews and much more. Observation is the key to solving problems. RunShiftRun replaces antiquated communication mechanisms, such as handwritten logbooks, spread out sticky notes, and walkie-talkies, with a social platform that gets communication in writing, adding accountability and efficiency.Starting Price: $99 per month -
42
aavgo
aavgo
aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It gives hoteliers a unique way to deliver an enhanced guest experience that deepens engagement and loyalty to take back the guest relationship. Guests can digitally check in, chat with front desk, order room service, view menu, request extra towels, book a shuttle, check-out and much more without them needing to pick up the phone. Eliminate papers in the rooms and save unwanted costs. Guests can view directory, menus, channel guides, nearby attractions, and much more on their own device or via in-room device. Elevate guest experience with multi-language support that guest can use to chat with staff. Guests can now request on demand room clean service, order extra towels, book shuttle, raise maintenance issue, setup wake up calls and DND from their mobile or in-room device. No need for them to call or go to the front desk.Starting Price: $9.99 per room per month -
43
The Experience Engine (TE2)
accesso
Treat every guest like your only guest. Each person who visits your venue is unique. Give them exactly the experience they are looking for with personalized messages, recommendations and offers designed to help them have the best day possible. With our guest experience management platform, The Experience Engine (TE2), you can deliver personalization at scale. Leverage your existing customer data along with real-time location and behavior to deliver personalized, contextual content at just the right time. Remove barriers to purchase and encourage onsite spend with relevant offers that are exactly the right fit. Connect existing guest data from disparate systems to better understand your guests and how they interact with your venue. -
44
Chambre
Chambre
Placing a service request has never been so easy. No phone calls or miscommunication, schedule a request or surf through special services during your stay. With Chambre you can place these requests using your mobile browser or in room PC tablet provided by the hotel. Convenience is going mobile. Control the lights, fans, AC’s and other appliances from in room Tablet or your personal mobile. With our IR blaster installed your mobile becomes the remote to all IR devices in the room. A Plethora of features that can be provided by the hotel be it nearby places, places to visit, shopping recommendation, taxi services or anything that hotel can offer as a personalized service. Chat option for Guests and staff communication. No need of asking for or carrying room keys. Your mobile can be your key during the stay.Starting Price: $1 per room per month -
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OKKAMI
OKKAMI
OKKAMI Inc. was founded in 2016 to cater to travelers and enhance all aspects of their journey. We provide businesses in the hospitality industry with an IoT and guest engagement technology platform to better connect with customers, finalize transactions, and improve guest satisfaction. The platform also includes managed in-room devices in addition to downloadable apps for both iOS and Android. As of today, OKKAMI provides our products and features to over 500 customers globally across North America, Europe, and Asia. Our solution includes over 50+ integrations with leading hospitality vendors allowing hassle free connection of 3rd party services. OKKAMI is an all-in-one solution to integrate with hotel systems such as PMS, POS, lighting, door locks, loyalty programs, spa booking and more.Starting Price: $250 -
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GuestCompass
GuestCompass
Transferring information to your guests can be a time-consuming activity. However, we do need relevant and direct communication during a stay. GuestCompass connects you with your guest through an online channel that links up-to-date information and useful feedback. Online becomes personal and personal once again becomes a chat with your guest. Opening doors with a mobile phone has been around for quite a while, but from now on it is also possible without downloading the umpteenth app on your phone. Our platform allows you to provide your guest with a digital key through a secure environment, with total control over when and where to use it. For any location with a temporary stay where the same questions are often over and over again. Stay in touch during their stay with the use of your own name and brand. Indispensable for the online customer journey. Fast, easy and less paper. Relieve the reception, create cross-sell and offer more service. -
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GuestAssist
NewBook
Our GuestAssist App is so handy, it’s like having another staff member without the extra costs. Guests can find all the information they need before and during their stay, reducing the number of phone calls you’ll receive. View account balances and make instant, online credit card payments. Get directions to and around your property. Access information about your property, including amenities and local services. Stay updated about the weather to plan activities. Get Wi-Fi login details without asking at the office. Purchase add-ons, such as breakfast and a picnic hamper. Access handy information, such as amenities and local services. View account balances and make instant, online credit card payments. Stay updated about the weather to plan activities. Access information about your property, including amenities and local services. -
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Helix
MicroMetrics
Helix uses conversational data collection to engage with all of your guests throughout their stay, gathering important information and providing a contactless communication experience. Designed specifically for frontline staff, Helix automatically sorts comments and requests based on sentiment and subject, escalating those that require immediate attention. Work as a team in real-time to recover guests while they are still on the property. Helix offers multiple notification channels, task assignment, and SMS-based collaboration. From check-in to check-out, Helix automates the experience so you can focus on what matters; promoting additional services, generating positive reviews, and increasing transient occupancy. -
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IRIS Guest
IRIS
IRIS empowers hotels to reach guests in a way that suits them. Using IRIS Guest, hotels can bring together all of the features and integrations into one handy, easy-to-use, guest-facing solution. Guests simply need a smart device and their browser to access all of the great features. Embed IRIS Guest Web into an existing hotel app to make use of all the features and integrations, with minimal dev effort. Perfect for multi-property, allowing guests access to all hotels in a single app. IRIS Guest Mobile is required for mobile check-in and mobile key. Each device is paired to a room in your hotel, so when your guest checks in, the device is automatically updated to their language to greet them as they arrive. IRIS Guest products are built using IRIS Guest API. This powerful API is also used by our customers and partners to build their own bespoke guest experiences. You can leverage our existing APIs to build something more unique.Starting Price: $120 per month -
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Bookboost
Bookboost
Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.Starting Price: €99 per month