Glowing

Glowing

Glowing.io
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About

Some of the world’s leading luxury brands use Glowing to power their customer engagement, improve team collaboration and drive business growth. A true innovator within the industry, Glowing continues to expand global reach and presence in key cities across world to meet growing demand for its superior enterprise-class customer engagement solution, an increasingly valuable asset when maintaining today’s complex omni-channel, multi-platform environments. Leverage data and real-time multi-platform messaging to create meaningful interactions throughout the entire customer journey. Manage multiple conversations across all messaging channels through automation, reduce and recover from negative guest experiences by automatically deploying service recovery workflows with key integrations. Glowing offers a unified, global messaging platform that integrates with leading technologies to help you deliver brand-differentiated and highly-personalized customer engagement experience.

About

Now your guests can carry five star service with them at all times. The most engaging guest experience platform for hotels in the modern era of travel. Unlimited 4G data and hotspot, unlimited local and international calls, direct dials to all hotel departments, direct dials to local emergency services, accelerated servicing via Portier Chat, multiple languages, hotel content management system, and white-labelled Portier City Guide. Updates hotel content in real-time, remind guests of hotel events and facilities, send promotional messages to guests, navigate guests through uncertain times, group guests together for corporate events, anticipate guest needs using data analytics, integrate with 3rd party vendors, and create a seamless guest experience. Portier is a great fit to provide curated personal services and experiences with an emphasis on traditional hospitality delivery to offer your guests.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Unified messaging suite for brands that are keen on providing engaging customer experience

Audience

Hotels looking for a guest experience platform to provide a more tailor-made experience to travelers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Glowing.io
Founded: 2014
United States
glowing.io

Company Information

Portier
Founded: 2016
China
www.goportier.com

Alternatives

Alternatives

SABA Chatbot

SABA Chatbot

SABA Hospitality

Categories

Categories

Integrations

Agilysys Analyze
Amadeus Central Reservations System (CRS)
Infor CloudSuite Business
Knowcross
Salesforce

Integrations

Agilysys Analyze
Amadeus Central Reservations System (CRS)
Infor CloudSuite Business
Knowcross
Salesforce
Claim Glowing and update features and information
Claim Glowing and update features and information
Claim Portier and update features and information
Claim Portier and update features and information