Audience
Hotels
About Knowcross
In this era of online guest reviews, your ability to closely manage service quality has a direct impact on your company’s bottom line. Knowcross gives you the tools you need. Boost efficiency. Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff access to better guest data so you can better anticipate, respond and surpass expectations.
Other Popular Alternatives & Related Software
icibot
ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product.
ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel.
With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.
Learn more
Duve
Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.
Learn more
Tourismart
Give your guests the convenience to instantly access all hotel services on the go. Let them place orders, make reservations, book hotel facilities, send requests and access their pending bill with a few taps. Fulfill even the most demanding visitors’ requirements in less time. Receive and manage real-time guest’s requests, straightly directed to the right people of your staff. Meet daily demands by tracking orders, reservations, bookings, clientele, expenses and more. Collect and evaluate valuable feedback on your services. Respond to every challenge and build engagement strategies. Stick tiny beacons powered by Estimote inside your hotel to track guest's exact position and monitor internal task's progress. Automatically send push notifications on guest's smartphone or smartwatch to welcome them and inform them about special deals or events next to them.
Learn more
HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, booking and channel management, POS, event management, and guest experience tools in an all-in-one platform
It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income.
HotelFriend was founded in 2017 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream.
We make sure that you are 100% in compliance with the latest regulations, including GoBD
Learn more
Integrations
Company Information
Knowcross
Founded: 2002
United Kingdom
knowcross.com
Videos and Screen Captures
Other Useful Business Software
MongoDB Atlas runs apps anywhere
MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
Product Details
Platforms Supported
Cloud
