Audience
Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.
About BellDesk AI
BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.
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Pricing
Starting Price:
$200/month
Pricing Details:
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
72Knots.AI LLC
Founded: 2026
United States
belldeskai.com
Videos and Screen Captures
Mobile screen for selecting a resort building or zone.
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Product Details
Platforms Supported
Cloud
iPhone
Training
Documentation
Live Online
Support
Online
BellDesk AI Frequently Asked Questions
Q: What kinds of users and organization types does BellDesk AI work with?
BellDesk AI works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does BellDesk AI support in their product?
BellDesk AI supports these languages: English.
Q: What kind of support options does BellDesk AI offer?
BellDesk AI offers support via online.
Q: Does BellDesk AI have a mobile app?
Yes, BellDesk AI has a mobile app for iPhone.
Q: What type of training does BellDesk AI provide?
BellDesk AI provides training in the form of documentation and live online.
Q: Does BellDesk AI offer a free trial?
Yes, BellDesk AI offers a free trial.
Q: How much does BellDesk AI cost?
Pricing for BellDesk AI starts at $200/month.
