Audience
Guest Messaging platform for hotels wanting to catch actionable feedback, boost satisfaction, and delight guests
About Kipsu
Working with over 2,700 properties, management groups, and brands, Kipsu's solution gives hotels an organized and intuitive way to communicate with guests via messaging. Team members can delegate, prioritize, and respond to guest messages from a unified inbox on any device. Research shows that guests are not impressed by chatbots. Kipsu's singular focus is to facilitate real human interaction between staff and guests, avoiding unnecessary blunders caused by automated messaging and chatbots. Kipsu elevates service professionals to the center of the guest experience. Digital messaging reduces guest anxiety to speak up about their stay while providing an easy way to contact you before, during, and after their stay. Kipsu helps route front desk calls and traffic toward messaging, allowing staff to better prioritize and delegate guest requests.
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Company Information
Kipsu
Founded: 2010
United States
kipsu.com/hospitality/
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Product Details
Platforms Supported
Cloud
Support
Phone Support
Online
