Kipsu GoDesk

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Kipsu:

About

Working with over 2,700 properties, management groups, and brands, Kipsu's solution gives hotels an organized and intuitive way to communicate with guests via messaging. Team members can delegate, prioritize, and respond to guest messages from a unified inbox on any device. Research shows that guests are not impressed by chatbots. Kipsu's singular focus is to facilitate real human interaction between staff and guests, avoiding unnecessary blunders caused by automated messaging and chatbots. Kipsu elevates service professionals to the center of the guest experience. Digital messaging reduces guest anxiety to speak up about their stay while providing an easy way to contact you before, during, and after their stay. Kipsu helps route front desk calls and traffic toward messaging, allowing staff to better prioritize and delegate guest requests.
GoDesk:

About

Receive guest feedback in the group post check-out. This provides a transparent view of their stay experience to all the staff inside the hotel. Send welcome message, thank you message, WiFi username/password to guests on guest whatsApp automatically. Guest can now use their WhatsApp and speak to the staff and management for queries and concerns. This helps the staff to perform service recovery while the guest is still at the hotel. This also ensures there are no negative fallouts in the online review. Having a unified view of the customer and their needs is a absolute must to deliver customer delight. You and your team will be part of an internal chat group to develop a unified view of your guest. Receive all the guest preferences right inside the chat group even before the guest checks-in. Now, you can complete the pre-checkin even before the guest arrives. Guests can just walkin, receive the key and head to the room, no queues, no wait times
Kipsu:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
GoDesk:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Kipsu:

Audience

Guest Messaging platform for hotels wanting to catch actionable feedback, boost satisfaction, and delight guests
GoDesk:

Audience

Hotels searching for a Guest Messaging platform
Kipsu:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
GoDesk:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Kipsu:

API

Offers API Not Supported
GoDesk:

API

Offers API Not Supported
Kipsu:

Screenshots and Videos

GoDesk:

Screenshots and Videos

Kipsu:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
GoDesk:

Pricing

No information available.
Free Version Supported
Free Trial Not Supported
Kipsu:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
GoDesk:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Kipsu:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
GoDesk:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Kipsu:

Company Information

Kipsu
Founded: 2010
United States
kipsu.com/hospitality/
GoDesk:

Company Information

GoDesk
Founded: 2017
India
www.rlike.in/
Kipsu:

Alternatives

SABA Chatbot

SABA Chatbot

SABA Hospitality
GoDesk:

Alternatives

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GoDesk:
Kipsu:
GoDesk:
Grace

Grace

Nevotek
Kipsu:
GoDesk:
Kipsu:
GoDesk:
Kipsu:

Categories

Guest Messaging Supported
GoDesk:

Categories

Guest Messaging Supported
Kipsu:

Integrations

OpenKey Supported
GoDesk:

Integrations

OpenKey Not Supported
Kipsu:
Claim Kipsu and update features and information
Claim Kipsu and update features and information
GoDesk:
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Claim GoDesk and update features and information