Audience

Hoteliers seeking a solution to improve their guest engagement and messaging operations

About Grace

Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.

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Integrations

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Company Information

Nevotek
Founded: 2001
United States
www.nevotek.com/grace

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

Grace Frequently Asked Questions

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Grace Product Features