Grace

Grace

Nevotek
SABA Chatbot

SABA Chatbot

SABA Hospitality
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About

Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.

About

Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style. The SABA Chatbot is an automated, 360 degree, a communication platform for hotels. Our intelligent hotel chatbot uses artificial intelligence and machine learning to personalize the guest experience and drive conversations by answering guest questions, taking requests, making recommendations and helping to book hotel services. Our natural language processing algorithm will understand the intent of your guests, and respond instantly with on-brand communication. The SABA Chatbot is trained to understand the true intent of guest queries, and assess the guests sentiment to ensure a superior user experience. It will answer all guest questions and respond to service requests to ensure maximal engagement and service quality. Eliminate the anxiety of guests visiting a property where staff may not speak their language.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hoteliers seeking a solution to improve their guest engagement and messaging operations

Audience

Hotels and hospitality companies requiring a solution to enhance their guest experience and streamline operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Nevotek
Founded: 2001
United States
www.nevotek.com/grace

Company Information

SABA Hospitality
Founded: 2017
China
sabahospitality.com/chatbot-hub/

Alternatives

Alternatives

Grace

Grace

Nevotek
SABA Chatbot

SABA Chatbot

SABA Hospitality
Go Moment Ivy

Go Moment Ivy

Go Moment

Categories

Guest Messaging Supported

Categories

Guest Messaging Supported

Integrations

Facebook Messenger Supported
LINE Supported
Knowcross Not Supported
Oracle Hospitality Reporting and Analytics Not Supported
Slack Not Supported
Tripadvisor Not Supported
Viber Supported
WeChat Not Supported
WhatsApp Supported

Integrations

Facebook Messenger Supported
LINE Supported
Knowcross Supported
Oracle Hospitality Reporting and Analytics Supported
Slack Supported
Tripadvisor Supported
Viber Not Supported
WeChat Supported
WhatsApp Not Supported
Claim Grace and update features and information
Claim Grace and update features and information
Claim SABA Chatbot and update features and information
Claim SABA Chatbot and update features and information