Grace

Grace

Nevotek
+
+

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About

Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.

About

Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels looking for a guest communication Platform

Audience

Hoteliers seeking a solution to improve their guest engagement and messaging operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€99 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Bookboost
Founded: 2016
Sweden
www.bookboost.io

Company Information

Nevotek
Founded: 2001
United States
www.nevotek.com/grace

Alternatives

Alternatives

For-Sight CRM

For-Sight CRM

For-Sight
SABA Chatbot

SABA Chatbot

SABA Hospitality
Go Moment Ivy

Go Moment Ivy

Go Moment

Categories

Guest Messaging Supported
Hotel CRM Supported

Categories

Guest Messaging Supported

Integrations

Facebook Messenger Supported
LINE Supported
4SUITES Supported
5stelle* Supported
Booking.com Supported
Clock PMS+ Supported
Mews Supported
Oracle Hospitality Reporting and Analytics Supported
Protel Cloud PMS Supported
Rezlynx Supported
SiteMinder Supported
Telegram Supported
Viber Not Supported
WhatsApp Not Supported
X (Twitter) Supported

Integrations

Facebook Messenger Supported
LINE Supported
4SUITES Not Supported
5stelle* Not Supported
Booking.com Not Supported
Clock PMS+ Not Supported
Mews Not Supported
Oracle Hospitality Reporting and Analytics Not Supported
Protel Cloud PMS Not Supported
Rezlynx Not Supported
SiteMinder Not Supported
Telegram Not Supported
Viber Supported
WhatsApp Supported
X (Twitter) Not Supported
Claim Bookboost and update features and information
Claim Bookboost and update features and information
Claim Grace and update features and information
Claim Grace and update features and information