Alternatives to Portals
Compare Portals alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Portals in 2026. Compare features, ratings, user reviews, pricing, and more from Portals competitors and alternatives in order to make an informed decision for your business.
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1
Agolix by Assessment Generator
Agolix® by Assessment Generator
Agolix® by Assessment Generator offers software for creating customized online quizzes, assessments, and surveys. Choose from automated or custom scoring and provide respondent feedback via on-screen, email, and PDF. The software supports eight question formats: binary, drop-down, narrative, numeric, options, ranking, scale, and validation. With conditional logic, you can create dynamic assessments by showing or hiding questions based on set criteria. Add your logo and brand colors to personalize your assessments and feedback. Creating assessments is quick and easy with the help of a comprehensive user guide and excellent customer support, all provided free of charge. Engage potential clients by starting conversations with assessments, ideal for lead generation, client and employee onboarding, and coaching. By utilizing assessments, you establish credibility, build trust, identify high-quality clients, and generate revenue automatically.Starting Price: $34 per month -
2
Clarity
Clarity
Empower your whole team to stay close to your customers. Powering teams building something people want. You spend hours getting customers on the phone and get the most out of every minute. Track every follow-up and never drop the ball. Track speaker and sentiment to improve your pitch. Automatic feedback extraction to spot trends across calls. Upload call scripts to track answers to important questions. Share and rewatch the important parts of a call. Share product feedback directly from the voice of the customer. Clarity will enrich your Linear tickets with customer context. Send notes and highlights to Slack after every call to keep your team in sync. Clarity automatically extracts requests, pain points, and more. Track every piece of feedback a customer gives to close the loop. Feedback is aggregated into trends so you can spot opportunities. Insights form across conversations, not just in individual calls. -
3
Salesforce Feedback Management
Salesforce
Unify your feedback data with Salesforce data by mapping survey responses back to any Salesforce object. Resolve customer issues by automatically triggering follow-ups with the appropriate person or team based on a single response. Create personalized survey experiences by merging Salesforce data such as a case number or service rep’s name directly into your survey questions. Enhance the world’s #1 customer service software with feedback data. Create Lifecycle Maps to account for different types of customer journeys. Customize each journey by identifying key stages of interaction where feedback is most valuable, and align specific surveys to those moments of interaction. Meet your customers where they are by surveying them immediately after service interactions to ensure you are gathering accurate feedback. With Salesforce Feedback Management, you can survey customers across various channels including email, post-chat, SMS, WhatsApp, Facebook, third-party websites, and in-app.Starting Price: $300 per 1,000 responses -
4
Feedbuck
Feedbuck
Our custom-trained AI model will identify what your business does, your tone, and style and automatically generate all user feedback content in under 60 seconds. We automatically create a set of user feedback questions to meet your objectives. You can choose from Product Market Fit (PMF), pricing, usability and more. Fine tune and start collecting your feedback in under 10 minutes embedding your widget anywhere you need it. -
5
Responsr
Responsr
Combining powerful AI and the best methodology in the world in a super easy to use online software. Responsr contains readymade customer dialogs, reports and templates for your industry. Set up your profile and start saving customers right away! Responsr automatically sends out mini-surveys (2-3 questions) at a frequency that suits you and your customers. You get actionable feedback and can act if you need to through the services included. Responsr gives you a customer care system for the entire company and you can compare your results to the rest of your industry. An intelligent feedback system that previously only enterprise companies could afford ... until now. Get started right away with ready-made dialogues, reports and processes to use feedback as the driving force to get the best customer experience.Starting Price: €50/month -
6
Feednap
Feednap
Feednap is a feedback collection tool that can be embedded into any website. A feedback collection widget will pop up to collect feedback from web visitors. Users can customize the widget according to their preferences. They can access to analytics that our platform provides. Based on that, users can make informed decisions. Users have access to integration options as well. Whenever they receive feedback, Slack notification or Zapier hook will be activated.Starting Price: $7.99/month -
7
Feedbackview
Feedbackview
Feedbackview is an AI-native feedback management platform that helps product teams collect, manage, and act on customer feedback through an embeddable widget that captures bugs, feature requests, and questions. As products grow more complex, understanding user needs becomes critical. Traditional feedback tools lack context and make it hard for small teams to handle feedback effectively. We believe collecting and managing feedback should be AI first, simple, contextual, and collaborative. Feedbackview offers a powerful AI-native feedback management solution that lets you punch above your weight in terms of customer feedback, without the complexity or cost of enterprise tools. Starting 49/month, it's made for small to medium teams.Starting Price: Free -
8
Retently
Retently
NPS Software designed for your business. Send a single question Net Promoter Score® survey and start collecting, analyzing and acting on the received customer feedback. Our automated survey platform will help you acquire higher response rates, actionable customer feedback and maximum business growth. Run multiple campaigns to survey different audience segments based on pre-defined schedules or events triggered in another app. Combine email and in-app templates to reach your customers on the channels they're most likely to engage with your surveys. Customize the survey templates’ styling and language, and personalize the follow-up question based on the provided feedback. Ensure a greater response rate by using your domain, A/B testing subject lines and having your audience checked for deliverability. View all the surveys that were sent to your audience and keep track of the ones scheduled for delivery. Easily automate various processes and create custom scenarios by using workflows.Starting Price: $39 per month -
9
VoiceNest
R2H Technologies
VoiceNest by R2H Technologies is a smart, cloud-based feedback management platform designed to collect, analyze, and act on feedback from employees, customers, and partners. It supports multi-channel feedback via web, mobile, QR, voice, email, and chat apps. VoiceNest offers customizable forms, voice and video feedback, real-time dashboards, sentiment analysis, and automatic routing of issues to relevant teams. It enables campaign-based surveys, follow-up tracking, alerts, role-based access, and detailed reports. With multilingual and mobile support, VoiceNest boosts engagement, transparency, and decision-making—helping organizations improve services, resolve issues faster, and drive continuous improvement.Starting Price: $18/month -
10
Beupify
Beupify
Don't you dream of catching customers attention and keep them updated? Beupify comes with a variety of widgets to integrate on your website to instantly notify customers about updates to their product. It is a superior tool to raise your business value and conversion rates by keeping in touch with your customers and creating long-term relationships with the help of the eye-catchy widgets! Leverage customer feedback to enhance your brand identity, increase conversion rates and eventually create long-term customer relationships. Raising business value is easy with Beupify's eye-catchy and targeted notification widgets. Update your customers with eye-catchy widgets and targeted notifications. Customer feedback is the key to your success! Make sure you have channels to collect task-based feedback and analyze user behavior. You'll be happy to see how your business grows and product improves based on the one-of-a-kind tools and collected feedback.Starting Price: $11.96 per month -
11
BeHeard
BeHeard Labs
BeHeard is an AI-native conversational survey platform built for data-driven marketing teams. It helps teams run market and customer research across every stage of the funnel with minimal effort. Instead of static surveys, BeHeard uses AI-powered interviews that ask follow-up questions to uncover the “why” behind responses. The platform turns raw feedback into clear narratives, insights, and customer stories. BeHeard accelerates research speed, delivering insights faster and creating more usable marketing assets. It transforms survey conversations into highlight reels and branded content automatically. BeHeard helps teams tell the strongest possible story about their brand using real customer voice.Starting Price: $3000/month -
12
Feedback Farm
Feedback Farm
Get feedback from your customers and make your SaaS app better. Be transparent with your user and show them your feedback board. Listen to them with an upvote feature. The provided API will make it super easy for you to create your own widget and start getting feedback. With user identification, you will be able to get back to your customer and then close the feedback loop. Everything you need to get started with Feedback is in the box. However, with Zapier you'll be able to create custom workflows.Starting Price: $9 per month -
13
FeedbackRobot
FeedbackRobot
FeedbackRobot is an AI-powered, 24/7 customer feedback agent that never sleeps, dedicated to boosting customer retention and reputation management. By connecting specialized "Skills" to any business system—including Shopify, standard CRMs, manual spreadsheets, or physical QR codes—the platform automatically pulls in reviews and manages the entire response lifecycle. FeedbackRobot identifies top-tier feedback to generate social media graphics automatically and drafts professional resolutions for negative experiences, ensuring your brand is protected and your customers are heard around the clock. -
14
ClientZen
ClientZen
All your customer feedback is automatically consolidated and transformed into actionable insights with AI. Consolidate scattered feedback across all channels and teams (sales, support, customer success). Never miss a valuable insight again. Save hours by replacing the slow feedback analysis process with fully automated tagging that you can control. Easily measure if your latest release causes happiness or complaints. Understand the timeline evolution of a problem with each iteration. Spot emerging trends and potential customer pain points on the rise. Validate the topics that matter the most for any of your customer segments. All your feature requests are counted, tagged automatically and made even more powerful with advanced sentiment analysis. Understand how your product updates solved a problem or improved a pain point through feedback from your customers. ClientZen helps you answer questions faster, so you can focus on the vision.Starting Price: €100 per month -
15
PushFeedback
PushFeedback
PushFeedback is a lightweight feedback widget platform designed to help teams collect, visualize, and analyze user feedback directly from their documentation sites. It enables organizations to embed a customizable widget into their docs so users can report what is confusing, missing, or not working, giving teams precise insight into content quality and usability. Visual feedback with screenshots allows users to capture exactly what they see and annotate specific elements, removing ambiguity from comments and making issues easier to diagnose. It provides real-time analytics dashboards that highlight feedback trends, sentiment patterns, and the pages that generate the most negative responses, helping teams prioritize updates based on real user input. Built-in AI Reports automatically analyze feedback at scale and generate structured summaries, recurring themes, and actionable recommendations, eliminating the need to manually review large volumes of comments.Starting Price: $24 per month -
16
Unwink AI
Unwink AI
Unwink AI is an advanced customer intelligence platform designed to process and analyze both structured and unstructured feedback data. It uses AI-powered tools to extract valuable insights, automate complex workflows, and provide real-time reports that help businesses enhance customer experiences, boost product development, and improve operational efficiency. With features like sentiment analysis, multilingual support, and personalized AI assistants, Unwink AI enables teams to quickly detect trends, manage feedback loops, and make data-driven decisions that elevate customer satisfaction and optimize business strategies. -
17
Feedback Widget
Feedback Widget
Feedback Widget is a user-friendly tool designed to simplify the process of collecting and analyzing user feedback directly from your website. With easy installation and integration, it allows you to embed customizable widgets or utilize a straightforward API to gather insights from visitors in real-time. The platform offers intuitive graphs and charts for quick analysis, enabling data-driven decisions to enhance your product and marketing strategies. By capturing user input at the moment they experience your site, Feedback Widget helps identify feature ideas, report bugs promptly, and refine your sales pitch using customers' own words. It provides a lightweight, cost-effective solution without unnecessary features, offering both free and one-time payment options for unlimited usage.Starting Price: $49 one-time payment -
18
ProdCamp
ProdCamp
ProdCamp is an all-in-one user feedback management platform that helps businesses to collect feedback from a number of channels, analyze it and prioritize it and close the feedback cycle. 1. Collect feedback from multiple channels (Intercom, email forward, public roadmap, embeddable feedback widget, Google Chrome extension) 2. Analyze feedback or customer suggestions and attach to the right features. 3. Prioritize what to build next based on the number of votes and $ data from Salesforce, using Prioritization Score or Prioritization Matrix 4. Once prioritized, push your next improvements to Jira or GitLab to pass the ball to developers. 5. Notify customers once an update was shipped via email an/or using our Changelog module (standalone or embeddable).Starting Price: $29/month -
19
Frill
Frill
A better way to collect customer feedback. Capture, organize, and announce product feedback in one place. A clean and simple solution for capturing and managing customer feedback, on the web. Our web platform is wrapped up in a powerful new widget. Fully customizable, embed on your own site. Built for teams that want to ship better products, faster. Manage your entire board from within the same view. Integrate directly with your platform for a seamless user experience. Create as many widgets as you like on all plans. Every word is translatable into your own language. Update Frill with your own brand colors. Keep customers updated with automated emails. Customer feedback is the lifeblood of your product. Capture ideas from your customers and let the most voted and commented-on ideas surface to the top. Integrate the best ideas from customers into your roadmap. Show your customers how their ideas fit into the big picture.Starting Price: $25 per month -
20
ViewPoint
ViewPoint Feedback
You know your customers hold the key to your success. The question is — how do you really capture what they think, right there in the moment? That’s why we’ve created ViewPoint. Our kiosks, surveys, and digital tools are designed to make feedback effortless — so your customers can share their thoughts instantly. And here’s the thing; kiosks capture those responses with far greater accuracy than traditional methods like QR codes or emails. Because they’re right there, in the moment, they gather the truth as it happens ; not a memory of it later. But here’s where it gets powerful. Everything flows straight into the Feedback Hub — a central space that transforms thousands of little moments into a clear picture of what really matters. It’s like switching on the lights across your whole organisation. With real-time accuracy, live reporting, & AI assist insights, you don’t just see the feedback — you act on it. That’s how businesses build loyalty, sharpen reputation, and unlock growthStarting Price: £75 -
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FeedNotch
FeedNotch
FeedNotch innovative platform is designed to help professionals like they easily collect, organize, and collaborate on customer feedback, resulting in a more streamlined and efficient product development process. With FeedNotch, they have the power to create teams and invite their coworkers, organization members, and even third-party experts to join in on the collaborative process. Say goodbye to scattered emails and messy spreadsheets, and hello to a centralized hub where all ideas and feedback can be easily shared and discussed. No more wasting time searching for the right feedback or struggling to keep track of team members' notes and thoughts. With FeedNotch, everything is in one place for easy accessibility. What sets FeedNotch apart is its ability to group feedback into collections, making it simple for different teams to access the specific feedback they are interested in.Starting Price: $9.9/month -
22
UserVitals
UserVitals
Capture feedback in seconds, plan roadmaps, and share product updates,all within a user-friendly and affordable platform. A seamless feedback management process was created for high-growth teams. Create a unified feedback collection process for your entire team that ensures no customer insights slip between the cracks. Stories in UserVitals are collections of insights and feedback from different platforms. Gain a deeper understanding of your user needs, evaluate feature requests, and tailor your solutions accordingly. Improve alignment and transparency across your team with a road mapping tool that organizes, visualizes, and tracks a project's progress in real-time. Filter and group users and analyze cohort numbers. Inform your customers about new product changes made based on their feedback. Your team is making great product changes. Make sure your customers can see them. Introducing changelogs and custom widgets. Involve users in every step of your product improvement.Starting Price: $50 per month -
23
Feedb
Feedb
Get more local visibility, word-of-mouth, and repeat business by collecting valuable insights, attracting more reviews, and sending targeted messages and offers automatically. Feedb automates the feedback request process and allows multiple ways to generate more 1st & 3rd party reviews. Plus, the smart automation rules you define keep your company fresh in your customer's minds. Feedb is a complete and automated solution to collect customer feedback, get more reviews, increase local visibility, increase leads, get referrals, and more repeat business. Adding contacts to Feedb is super easy, it can be done manually one by one, imported in bulk, or automatically thru an integration. All emails and SMS messages, feedback screens, and Feedb Microsite are fully customized with your brand. Also, customers will love to see you have a feedback system in place. Feedb handles sending of feedback requests and offers, reminders and replies with your predefined settings.Starting Price: $50 per month -
24
FeedbackNow
Forrester Research
Measure customer feedback. To deliver excellent CX, collect and measure customer feedback to pinpoint emerging issues before they negatively impact your organization. Our customer feedback system provides Smiley Boxes and digital collection methods to collect massive amounts of meaningful customer feedback. Intuitive devices allow organizations to achieve high customer feedback response rates. Our solution can be deployed worldwide without any IT integration. Developed and built in Switzerland, the robust construction of the Smiley Box ensures high resistance to water and impact, complete with a battery life of more than a million clicks. Our solution leverages the latest in computing infrastructure, and is always evolving to meet new performance demands. Additionally, our data center follows the highest security, privacy and redundancy standards. -
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Feedovate
Feedovate
Feedovate is a modern customer feedback platform that helps startups and SaaS teams collect, organize, and prioritize feature requests in one place. Capture feedback through public or private feedback boards, embedded widgets, and guest submissions, then let customers vote and discuss the ideas that matter most. Share your product roadmap, publish changelogs, and keep users informed as features move from planned to shipped. Built to be lightweight and easy to use, Feedovate combines feedback boards, feature voting, roadmaps, changelogs, AI powered categorization, custom branding, moderation tools, and integrations in a single platform. Whether you're an indie hacker, startup, or growing SaaS company, Feedovate helps you build products your customers actually want without the complexity of enterprise tools. -
26
eTrusted
eTrusted
Feel the pulse of your brand by capturing continuous feedback at any relevant touchpoint online or offline. Foster a customer-centric culture with actionable insights gained from feedback data. Shape the net reputation of your organization with active feedback management and marketable content. Transactional feedback is generated when you ask a person (i.e. customer, supplier, agent, etc.) for feedback after an interaction with your organization. Typically this will be at one or more touchpoints and can include: purchase order, claim entry, product delivery, check-out, a visit by a service technician, and many more. Each feedback is associated with somebody who really did interact with your organization, making feedback both valuable and authentic. The great benefit of transactional feedback is the ability to capture opinions when they change. Because the perception of your organization rarely changes without a reason, people are much more likely to change their opinion. -
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Marcom Robot Customer Feedback Tool
Marcom Robot
Collect and analyze customer feedback with online CSAT, CES, and NPS surveys. Marcom Robot customer feedback software makes it easy for you to gauge customer sentiment, quantify customer loyalty, and get to know how your customers really feel about your products, services, or interactions with your team. Not all customer feedback tools were created equal. Marcom Robot provides the features you need, the UX you'll love, and the pricing options you can afford. Moreover, with Marcom Robot, you get both one-question and multi-question surveys. All-in-one customer feedback tool, create, launch, analyze, and act upon customer feedback. Create and launch one-click customer surveys in minutes. Use smileys face, thumbs up/down, stars rating, and other engaging formats. Use our survey builder to create multi-question surveys with single-choice, multiple-choice, yes/no, radio, and other types of questions. Ready-to-launch CSAT, CES, and NPS survey templates.Starting Price: $16 per month -
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Canny
Canny
Stop letting ideas slip through the cracks. Collect, analyze, and organize feedback and feature requests in a dedicated customer feedback tool. See which features are most requested, filter feedback by segment and impact, and clarify use cases up front. Don’t waste time building the wrong things. Score feedback and feature requests based on priority, add them to your roadmap, and integrate with project management tools like Jira. Automatically follow up with people when you release a feature. Keep the feedback loop going strong. Organize features by priority and communicate what your team is working on. Announce product updates to engage people with your newest features.Starting Price: $0 per month -
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Press'nXPress
Press'nXPress
Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences -
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Feedsocio
Feedsocio
Get feedback, insights, and reviews directly from your customers with Feedsocio. Customers are your best critics. They know the best and worst of your brand. So, let the customers vote and choose next big feature idea. Customers can vote on ideas in the Public Portal. You will get the powerful admin overview which contains all of the feedback in a single place. Choose the most valuable growth roadmap for your brand. Prioritize your growth plan according to most voted customer feedback. Share your work process with a visual and simple roadmap. Customize the roadmap for matching the workflows. Make conversations with your customers easily with the help of the connected feedback portal. -
31
Productroad
Productroad
Productroad helps companies to make better products by listening to customers. It's a place where customers can leave feedback and upvote feedback from other users. A product team can make a roadmap based on customers' feedback and share that roadmap with other team members or with customers. We provide a changelog for your product and send notifications to customers informing them about their feedback. Once you've prioritized feedback and assigned statuses, the roadmap will automatically generate and show users what you're working on. Our product roadmap changes as soon as we change the status of your feedback. Tell users about new features and updates in your product. We use changelog to inform our customers about changes in Productroad. Integrate user feedback management and feature voting with the tools in your workflow. Receive notifications about new feedback in Slack.Starting Price: $9 per month -
32
UseResponse
UseResponse
Highly customizable all-in-one Customer Support and Feedback Software available in SaaS and On-Premise. - Community Feedback Software Helps to collect, organize, manage incoming feedback and feature requests. Smart voting and the commenting system helps to get insights for creating product development roadmaps. -Help Desk with Ticketing Feature-rich ticketing help desk system allows you to manage tickets with the help of customizable statuses, tasks, private notes, comments, reports, and Kanban Boards. Smart system automation and notification rules allow to facilitate the workload on your support team and cut expenses. Insightful Reports and Analytics system help to estimate the efficiency of your support team and analyze your customers' experience. - Knowledge Base Software Improve customer self-service by organizing FAQs and documentation system around your products or services. Embed knowledge base widget on any page of your website, or in a Chatbot.Starting Price: $149.00/month/ 2 Agents -
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Cloud4Feed
Cloud4Feed
Through Cloud4Feed's omnichannel feedback options, customize the feedback collection channel accordingly to your customer touchpoints and receive a high number of customer feedback. Customizing the feedback triggering frequency depending upon the processing time intervals at the touchpoint, prevents the delivery of an overwhelming number of surveys to your customers. Set validity periods for submitted feedback surveys. Manage reminder setups for your customers who have not yet shared feedback. Customers can easily convey to retailers their expectations about the store or brand, their views on the store's appearance, and even their wishes about the product/service they request. In the automotive sector, customer feedback is collected at different contact points and reported to enable managers to take action. The most appropriate channel is selected for the customers who have received service, and they are reached as soon as possible. -
34
Product Signals
Product Signals
Managing feature requests shouldn't feel like a full-time job. Your product team spends hours maintaining feedback in spreadsheets and Jira, only for them to become disorganized and abandoned. We help Product teams easily collaborate on feature requests across departments with context from Salesforce and Hubspot. Feedback hits your inbox from every direction. We help product teams cut through the noise. Quantifying request impact and customer details. Surfacing top requests by product area or theme. Ensuring necessary submission details. Create templates so teams can extract all the necessary details. Reducing redundant roadmap questions. Avoid spending hours responding on Slack or email and update teams in a few clicks. Get total revenue impact and customer context. See top requests in areas you manage by common themes. Customer-facing teams encounter product feedback every day. -
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Monterey
Monterey
Copilot for product-led growth companies to collect, analyze, and drive user insights at scale. Set up feedback infrastructure in seconds. Design a feedback experience that encourages users to share more. Integrate Monterey with your everyday essentials. Consolidate all feedback, free your product and engineering team from endless categorizing and tagging feedback, so they can spend more time talking with users (with engaging questions). Stop prospecting for hidden gems in your customer feedback. Make sense of a large quantity of messy data in seconds. Give product, support, and user research teams a powerful kaleidoscope to zoom in & out on the data points that matter.Starting Price: $90 per month -
36
Sleekplan
Sleekplan
Sleekplan is an all-in-one feedback tool that organizes user requests and brings feature voting boards, roadmaps, changelogs, and satisfaction surveys to your website. Launch a single, centralized place to capture, track, and organize internal and external feedback. Define user attributes and create custom segments to make wise product decisions. Make sure that ideas and suggestions are worth pursuing. Collect feedback and discuss possible solutions. Ditch time-consuming emails and facilitate support using interactive thread-based discussions. Keep the feedback coming without interrupting your end-users. Enable them to quickly share feedback from within your web-based app.Starting Price: $15 per month -
37
Usabilla
SurveyMonkey
Optimize your digital channels with customer feedback. Collect real-time feedback across all your digital channels to improve your customer experience. Use digital customer feedback to understand the “why” behind your data. Ask your users the right questions at the right moment in their customer journey to make better informed decisions. Collect real-time feedback to optimize your website. Eliminate assumptions and get the real insights you need from website visitors. Knowing what’s working (and more importantly, what’s not) means you can proactively improve your website’s conversion rates. Collect in-app feedback on how to improve your mobile app experience. Integrate feedback seamlessly into your app and target users at a specific moment in their user journey. Uncover what you need to improve to get those 5-star app store ratings! Get data that goes beyond open and click-through rates. Find out what users think of the content you send them and use their feedback to improve. -
38
Unwrap
Unwrap.ai
Unwrap is an AI-powered customer intelligence platform that transforms unstructured customer feedback into actionable insights. By aggregating data from various sources, Unwrap's proprietary AI technology analyzes, tags, and consolidates feedback, delivering critical insights promptly and regularly. The platform features a dashboard that automatically uncovers key insights and rising trends, a feedback assistant that allows users to chat with AI to analyze and drill into insights across their portfolio, real-time alerts for rapidly trending anomalies and breached thresholds, a feedback responder to inform customers about shipped solutions directly within the platform, comprehensive reporting tools to apply insights to roadmaps and accelerate improvements, and an API for easy integration of public, private, and custom feedback sources.Starting Price: $12,000 per year -
39
Qualaroo
ProProfs
Customer & User Feedback Software. Survey visitors on your website or app with Qualaroo Nudges™. Qualaroo makes it easy to survey specific users in context while they are looking at your product, service & brand. Get actionable user insights based on where visitors are on your site, who they are, how much they pay, visit history and more. Select from professionally designed questions and templates or create your own. Customize Nudges with your company colors and branding for a native feel. Qualaroo responses are 10x more valuable than email surveys because they catch your visitor in real-time, with context. When you ask questions right on your site or app, the responses are of higher value. You can determine exactly when and who the survey targets. Target your customers based on specific actions, behavioral patterns, events, locations, browser cookies, or data streamed from your applications.Starting Price: $64/Month 20% off -
40
Herald
Herald
With Herald, customer problems don't get lost in CRM, Slack, or email threads. Gain analytical superpowers. Recall any feedback from any customer on any issue. See every customer with a given problem instantly. With user feedback consolidated in Herald, streamline and automate followups to gain clarity on the customer's problem. Herald enables product teams to get customer-facing teams aligned on product strategy. Relay decisions efficiently: easily update all account owners about the status of customer-requested features with a single click. Capturing, organizing, and sharing customer feedback is a breeze with Herald. Get requests from your accounts reviewed by product team consistently. Easily see the latest status of every customer ask. Provide customers a private view with the up-to-date status of their asks. Use completed items as collateral during account renewals and expansion. Leverage it to re-engage with a lost prospector churned customer.Starting Price: $50 per month -
41
Feedbackify
Feedbackify
Collect real-time feedback from your website visitors. Feedbackify is the quickest and easiest way to receive private feedback from your website visitors. Protect your brand by being the first to know about problems with your website. Gather ideas and suggestions from your most valuable asset, your visitors. Measure and improve visitor satisfaction by continuously listening. For you, 30 second signup and 5 minute integration. For your site visitors, instant feedback process with no registration required leads to vastly lower feedback drop-out. Everything you need & nothing you don't. We believe that customer's conversations with providers should always, in the first instance, be conducted in private in order to protect both your brand and just as crucially, your customer's privacy. Do you really want YOUR visitors to leave YOUR site in order to give feedback about YOUR products and services? With Feedbackify, we keep your visitors right where they belong - on YOUR site.Starting Price: $19 per month -
42
Flowback
Flowback
Feedback arrives vague, missing key details and requiring endless back-and-forth. Flowback fixes this with AI powered conversations that capture all the context you need to fix, create or improve your product. Flowback was built for builders and product teams that need to move fast. Flowback lets your setup feedback channels for internal or external users, providing a custom URL for feedback collection. Tailor the AI agent to ask the questions you need most. Flowback removes the missing details and context your feedback often arrives without. Integrates with Linear and Slack.Starting Price: $15/month -
43
Benchmark Intelligence
Benchmark Intelligence
Benchmark Intelligence is an SMS customer feedback and survey platform for brick & mortar businesses. Our system collects feedback from automated intelligent text based surveys. We also provide two-way SMS communication functionality so that you can reach out to dissatisfied customers and alleviate their experience.Starting Price: $50 to 100 per month -
44
SupporTrends
SupporTrends
We use AI to understand and organize your customer feedback from support tickets, online reviews, call recordings, and even surveys, allowing you to see and understand your natural language data with unprecedented clarity. Your customers share mountains of qualitative feedback with you - via surveys, email, chat, phone calls, and more. They often discuss potential purchases, ask questions, or maybe even want to return a product. We use Machine Learning to understand what the natural language of Churn and Retention look like. Quickly identify the features, products, and feedback that correlate most highly with Customer Retention and Churn.Starting Price: $249 per month -
45
MindProbe
MindProbe
MindProbe is an AI-powered research platform designed to help brands and agencies turn customer feedback into actionable insights quickly. The platform enables teams to run surveys, collect responses, and analyze data without relying on complex spreadsheets or traditional research agencies. MindProbe uses AI to automatically generate survey questions, process responses, and produce clear reports and dashboards. Businesses can use the platform for product testing, customer experience research, market analysis, and feedback collection. The system transforms raw data into ready-to-share presentations and insights that support faster decision-making. With shared workspaces and integrations, teams can collaborate on research projects without long feedback chains. By combining automation and analytics, MindProbe helps organizations move from feedback collection to strategic decisions in minutes.Starting Price: $0/month -
46
Prodsight
Product Insight
Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.Starting Price: $100 per month -
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Survicate
Survicate
Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with Research Hub, our AI research repository. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data. 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.Starting Price: $56 per month -
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Zonka Feedback
Zonka Feedback
Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture, analyze, and act on feedback across every customer touchpoint. From digital journeys and product experiences to support and frontline interactions, it brings together data from multiple channels and sources into a single platform—so teams can make smarter, faster decisions that improve customer experience and drive growth. With powerful surveys for NPS, CSAT, CES, and more, Zonka Feedback enables organizations to collect customer insights via Email, SMS, WhatsApp, Web, In-App, Kiosks, and offline modes. It integrates seamlessly with 50+ platforms including Salesforce, HubSpot, Intercom, and Zendesk to automate feedback workflows and build a 360° customer view.Starting Price: $199.00/month -
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CX Index
CX Index
On the platform, you can capture feedback and utilize a host of tools designed to augment that feedback and help you deliver better customer experiences. You can also use a suite of tools that allow you to improve brand reputation, listen to and message your customers across all the leading social media platforms. Sophisticated integrations and automation make contacting your customers easier than ever. Improved customer loyalty and retention contribute directly to ROI. A greater understanding of feedback means enhanced operational efficiency and better CX delivery. Capture and analyze customer feedback on any channel at any time. Take your feedback and turn it into actionable insights to improve your bottom line. Empower your teams to turn your unhappy customers into your biggest fans. Understand how your customers really feel about your brand with robust analysis and of important customer feedback and sentiment from all channels. -
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Rapidr
Rapidr
Rapidr helps you integrate customer feedback into your product development. Capture, organize and analyze feedback from various sources. Prioritize to see which feedback drives the most business impact. Close the feedback loop by notifying the customers involved, building a Roadmap, or built-in Changelog. Rapidr is a unified customer feedback software that provides you with all the tools necessary to help you listen, analyze and close the feedback loop.Starting Price: $19/month