Audience

Companies and businesses seeking a solution to improve their local SEO and repeat business

About Feedb

Get more local visibility, word-of-mouth, and repeat business by collecting valuable insights, attracting more reviews, and sending targeted messages and offers automatically. Feedb automates the feedback request process and allows multiple ways to generate more 1st & 3rd party reviews. Plus, the smart automation rules you define keep your company fresh in your customer's minds. Feedb is a complete and automated solution to collect customer feedback, get more reviews, increase local visibility, increase leads, get referrals, and more repeat business. Adding contacts to Feedb is super easy, it can be done manually one by one, imported in bulk, or automatically thru an integration. All emails and SMS messages, feedback screens, and Feedb Microsite are fully customized with your brand. Also, customers will love to see you have a feedback system in place. Feedb handles sending of feedback requests and offers, reminders and replies with your predefined settings.

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Pricing

Starting Price:
$50 per month

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Feedb
Founded: 2015
United States
getfeedb.com

Videos and Screen Captures

Play Video Feedb Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online

Feedb Frequently Asked Questions

Q: What kinds of users and organization types does Feedb work with?
Q: What languages does Feedb support in their product?
Q: What kind of support options does Feedb offer?
Q: What type of training does Feedb provide?
Q: How much does Feedb cost?

Feedb Product Features

Customer Experience

Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Sentiment Analysis Supported
Survey Management Supported
Trend Analysis Supported
Action Management Not Supported
Multi-Channel Collection Not Supported
Text Analysis Not Supported

Customer Feedback

Surveys Not Supported
Behavior Analytics Not Supported
Website Feedback Not Supported
Net Promoter Score (NPS) Not Supported
Bug Reports Not Supported
Screenshot / Screen Capture Not Supported
Visual Feedback Tools Not Supported
Live Chat Not Supported
Alerts / Notifications Not Supported
Video Feedback Not Supported
Community Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
User Testing Tools Not Supported
Negative Feedback Management Not Supported

Feedb Verified User Reviews

Write a Review
  • A Feedb User
    Co-Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Feedb"

    Posted 2020-06-19

    Pros: We use QuickBooks online for our accounting software and this software once setup allowed us to link with QuickBooks to retrieve our client database and once we close out an invoice this software automatically sends an e-mail to our clients to get feedback from them and in turn they are redirected to leave us a comment or review on Google.

    Cons: If I had to come up with a con I would say that I would prefer that the software was based on performance for example rather than a higher flat monthly rate, possibly a lower monthly rate of $20 which would include so many reviews and then you could upgrade the package if you wanted to get more reviews.

    Overall: Overall, my experience with Feedb has been great and it has without a doubt allowed us to increase the amount of reviews that we have across the internet.

    Read More...
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