Alternatives to OpenDialog

Compare OpenDialog alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to OpenDialog in 2024. Compare features, ratings, user reviews, pricing, and more from OpenDialog competitors and alternatives in order to make an informed decision for your business.

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    Freshchat

    Freshchat

    Freshworks

    Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
    Starting Price: $15.00/month/user
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    WotNot

    WotNot

    WotNot

    WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.
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    Starting Price: $99/Month
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    Gupshup

    Gupshup

    Gupshup

    Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging services
    Starting Price: $0.01
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    Ada

    Ada

    Ada

    Ada's AI-powered platform empowers non-technical teams to create personalized experiences for your customers. Ada helps you improve CSAT, optimize costs, and generate revenue through Automated Customer Experience (ACX). Automate your most valuable interactions. Answer common support questions, deliver personalized interaction, and anticipate customer needs - all from one AI-driven brand interaction platform. With a no-code builder and a suite of out-of-the-box integrations, Ada’s brand interaction platform has everything you need for every team, support, marketing, sales, and IT. Using AI and advanced NLU, Ada automates thousands of conversation topics across the most popular digital channels within a single platform. Ada's Automated Brand Interaction (ABI) framework shifts the value from simply answering common support questions to taking action and eventually anticipating customer needs.
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    Boost.ai

    Boost.ai

    Boost.ai

    Introducing the world’s most user-friendly no-code, no-fuss conversational AI platform. Powered by proprietary self-learning AI, and equipped with an enterprise-ready feature set, the boost.ai platform is the fastest, easiest and most scaleable way for enterprises to automate and streamline internal business processes and external customer interactions. Boost.ai utilizes deep learning and natural language processing (NLP) technologies with its proprietary automatic semantic understanding (ASU) technology to interpret and respond to queries via a chatbot or applications like Skype, Messenger, and Slack. It offers a host of features such as centralized information repository, authentication management, pre-defined templates, language detection, conversational IVR, and more. Gain insights into conversation data, quality rating, and other metrics via analytics and statistics to optimize customer engagement, with support for Microsoft Teams, Zendesk, Salesforce and more.
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    Ochatbot

    Ochatbot

    Ometrics

    Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.
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    Nuance Mix

    Nuance Mix

    Nuance Communications

    With one tooling platform across the full software development lifecycle, enterprises gain greater control, accelerated development time, and increased business agility. The result is conversational AI that drives business outcomes. Expand from traditional channels and approaches to conversational experiences powered by AI that span all channels and provide superior service. Get to market faster with easy to use tools that work across your teams allowing everyone to collaborate quickly on one project and accelerate initial application development. Tutorials, pre‑built expert design models, and forums help users think like an expert while quickly prototyping applications. Reusing and sharing design flows and coding across multiple channels eliminates the need to redo work. For technology leaders, the pressure is on to deliver unique conversational customer experiences, fast.
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    Voiceflow

    Voiceflow

    Voiceflow

    Teams use Voiceflow to design, test, and ship conversational assistants, together, faster, at scale. Create chat and voice interfaces for any digital product or conversational assistant. Bring together conversation design, development, product, copywriting, legal, and more. Design, prototype, test, iterate, launch, and measure, all with one platform. Eliminate functional silos and content chaos. With Voiceflow, teams work together in an interactive workspace that consolidates all assistant data, conversation flows, intents, utterances, response content, API calls, and more. Avoid delays and big dev efforts with 1-click prototyping. In minutes, designers can create shareable, high-fidelity prototypes to test and refine the user experience. Voiceflow is the go-to tool for increasing the speed and scale of app delivery. Accelerate your workflow with timesavers like drag-and-drop design, rapid prototyping, real-time feedback, and pre-built code.
    Starting Price: $40 per editor per month
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    Tiledesk

    Tiledesk

    Tiledesk

    Tiledesk is an open source instant messaging platform for orchestrating and delivering conversational services and applications. Based on the MQTT protocol, Tiledesk orchestrates instant, asynchronous and multichannel communication among all stakeholders of a typical conversational architecture: chatbots, support operators, end users, colleagues, applications, etc. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels; • Ticketing Management system; • Monitoring dashboard.
    Starting Price: €25/month
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    Azure Bot Service
    A managed service purpose-built for bot development. Develop intelligent, enterprise-grade bots that help you enrich the customer experience while maintaining control of your data. Build any type of bot—from a Q&A bot to your own branded virtual assistant—to quickly connect your users to the answers they need. Create a bot that can naturally interact with users by easily integrating Cognitive Services. Use open-source SDK and tools to build, test, and publish your bot to Azure. Deploy your bot to popular channels, wherever your customers interact. Create your own branded virtual assistant using solution accelerators. Integrate Bot Service across multiple communication channels to reach more customers, more often. Apply bots to channels including your website or apps, Microsoft Teams, Skype, Slack, Cortana, and Facebook Messenger.
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    ServisBOT

    ServisBOT

    ServisBOT

    ServisBOT provides a Conversational AI platform for businesses to build chatbots that automate key customer and employee interactions across multiple digital channels. The platform provides low-code tools for the business to create superior customer experiences that can integrate securely with data sources from different business systems. Solutions can also be easily integrated with live chat for human handover and agent assist. Our multi-bot orchestration architecture makes it easier to build and manage more complex conversational AI solutions and to orchestrate multiple bots, even if they are running on diverse NLP engines. The platform is designed to help business people build specific solutions for their use cases while giving IT more control and governance as these solutions grow across the business.
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    BotsCrew

    BotsCrew

    BotsCrew

    We provide end-to-end chatbot development services, including: - Discovery phase (tech investigation) - Project and Account Management - Conversational Design (Flow) - QA & Testing Services - DevOps Services & Custom development - Chatbot Support & Maintenance - Rapid Chatbot Development (A chatbot in less than 2 weeks) - Chatbots based on GPT-3, ChatGPT development - Chatbot Migration Services - Chatbot Rescue Services - UX & Graphic Design services - Chatbot Persona and Personality creation At every stage of the chatbot journey, our team of Business Analysts, Customer Success Managers, Conversational Designers, Chatbot Developers, QAs will lead you to the best matching solution for your company. Apart from that, we have a Conversational AI platform for our clients. We happen to work with more than 80 amazing clients from all over the world. Our clients include startups that raised 10m now and companies like Samsung NEXT, Mars, Natera, Virgin, BMC.
    Starting Price: $50 - $99 / hr
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    BotPenguin

    BotPenguin

    BotPenguin

    Presenting an AI chatbot assistant with unlimited patience & wits to serve your customers. Enter, BotPenguin. BotPenguin is the most dependable agent in your team, helping customers & visitors with routine queries to expert support anytime through Live Chat, flawless integrations, and a unified inbox. It is the sharpest tool in your shed with no-code ChatGPT integration, adding a touch of godly intelligence in the most human language. Also, you can train it on your own data to make it a spitting image of your brand. Automate meaningful interactions across your website, WhatsApp, Facebook, Instagram, Telegram, MS Teams, & more. On all platforms, BotPenguin's conversational AI enriches customer relationships with contextual responses just like you would. It's easy to implement with zero dev time & setup costs.
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    Starting Price: $150/year
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    atSpoke

    atSpoke

    atSpoke

    atSpoke is your ticket to a better, faster service desk. Turn messy Slack IT support channels into a convenient service desk. Auto-resolve 40% of all tickets immediately with AI. Automatically triage, classify and assign service tickets with AI. Trigger actions across tools within tickets with integrations. atSpoke is a modern workplace service desk that eliminates traditional IT ticketing complexity for better, faster internal support. Powerful ticketing designed for usability, built for speed, used by every team. Machine learning that automates both knowledge and service requests. Conversational ticketing built to work with Slack, Teams, email, web and SMS. Integrations across your tech stack to get more done from within tickets. Purpose built to work with Slack for the best chat experience. No onboarding needed—every employee can use atSpoke in seconds. Increased efficiency with AI that automates repetitive agent tasks.
    Starting Price: $4 per user per month
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    Amplify.ai

    Amplify.ai

    Amplify.ai

    Amplify.ai has developed the industry’s first and only enterprise-class Conversational AI Platform. It offers persistent, personalized, messaging-based experiences across a large and ever-expanding diversity of “conversational surfaces”. Supported today: Facebook, Facebook Messenger, WhatsApp, Instagram, RCS, desktop and mobile web, in-app integrations, Facebook’s Click-to-Messenger ads, and Google’s AdLingo ad unit. Our platform includes everything you need to create and manage your own Branded Virtual Assistant. These next-generation chatbots go beyond simple menu-based interaction, offering the full range of messaging-based conversational engagement, from text-only to media-rich. Conversational engagement is the new frontier in advertising, giving brands a chance to bring prospects down the funnel both in first contact and in follow-on re-engagement.
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    Workativ Assistant
    Workativ Assistant is a 4-in-1 support automation platform that helps you build generative AI chatbots, create and integrate multi-step app workflows with bots, connect and build your own Chat GPT for your knowledge source, and provide AI-powered live chat support. Features Conversational AI platform: Our no-code conversational AI + LLM platform helps you build simple to enterprise-level chatbots with highly customized AI experiences at scale. Our easy-to-use, no-code chatbot studio helps you build and manage simple to complex conversations with rich experience, generate contextual answers from a knowledge base, integrate both cloud and on-prem apps, and personalize bots in minutes on Slack, MS Teams, Websites, etc. App Workflow Automation: Workativ Assistant has an easy-to-use, no-code app workflow builder that helps you build simple to complex multi-step app-based workflows for chatbots in minutes. Connect chatbots with apps and set workflows with advanced condition
    Starting Price: $1,530 per month
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    OneChat

    OneChat

    OneHash

    OneChat is an omnichannel customer support tool. One can integrate it with their website and provide real-time support to their customers. Shared Inbox enables businesses to have all the communication activities on a single platform. Interactive Chatbots ensure a smooth conversation with all your prospective leads without any hassle. It can be integrated with websites, WhatsApp, Slack, Facebook Messenger, email accounts, APIs, and many more. All of this can be yours with an affordable cost of just $27/month. For any queries feel free to reach us on our website chat support portal. Communicate with all your customers across all channels without switching between apps. Save FAQs as preset replies for quickly responding to conversations. Using shared inboxes, communicate with your team internally about any conversation or query. Communicate with your customers and team in one place. Handle customer queries and manage internal discussions with ease.
    Starting Price: $27 per month
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    KLoBot

    KLoBot

    KLoBot

    KLoBot is a DIY Bot Builder Platform that allows your organization to create text+voice based conversational chatbots within minutes using an easy drag+drop skill interface, giving your bot instant superpowers to use across your favorite channels. Our Mission is to help humans design intuitive no-code chatbots that can provide secured access to organizational intelligence on-demand and perform repetitive tasks. Chatbots designed with KLoBot can be accessed via popular channels like Slack, Facebook, Microsoft Teams, SharePoint, Twilio, Skype etc or simply embed chatbot within your favorite mobile app to allow users to communicate with enterprise systems and smart appliances using voice and/or text, very similar to how they talk to colleagues.
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    AiChat

    AiChat

    AiChat

    AiChat offers a suite of A.I-powered software for marketing, sales and customer service across multiple chat channels. Create a support environment that allows for automated conversations, human and A.I collaboration, as well as a 360 view of the customer that enables you to build better relationships with your customers. Provide 1:1 personal conversations with our easy-to-use design, personalization and automation tools. From smart segments to personalized customer journeys, our solution has all the features you need to boost marketing KPIs. Deliver a personalized shopping experience with an automated virtual sales assistant, understand your customer's preferences and maximize revenue with journey-aware product recommendations across multiple chat channels. Provide online visitors with automated instant responses to commonly asked questions, educate them about your products and services 24/7 and even gamify the chat experience to acquire more prospects.
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    Sutherland Conversational AI
    Consumers are also becoming more accepting of new technologies and driving better customer experience now requires a unique approach to customer support. We custom-build our services with a team of dedicated developers. And with over 30 years of experience in customer success management, we can take on the challenge of maintaining your customer experience. Sutherland Conversational AI Solutions are enterprise-grade conversational AI applications that help clients deflect contacts, automate customer self-service interactions and increase support hours for contact centers. It combines user-centered design with AI and over 30 years of customer experience leadership to provide a customized self-service and automation capability that easily integrates with CRM and enterprise systems. Creating a happy customer, while reducing cost, is the prime objective of mortgage servicing automation.
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    Hoory AI

    Hoory AI

    Hoory AI

    Hoory is an innovative AI-powered virtual assistant designed to streamline customer communications and overcome the challenges associated with customer service. Operating 24/7 without delays, Hoory AI ensures a flawless user experience, eliminating the frustrations commonly found in customer service interactions. This advanced tool empowers businesses to create an unparalleled customer service system, enhancing efficiency and reducing costs. Hoory AI also improves the experience for support agents with its seamless communication facilitated through a shared inbox feature. By leveraging the power of conversational AI, machine learning, and natural language processing, Hoory AI opens the gateway to the future of customer service. It automates repetitive tasks, delivers instant responses, and provides personalized experiences for customers, addressing the challenges businesses face in managing customer inquiries effectively and efficiently.
    Starting Price: $6 per month
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    CEDEX Technologies

    CEDEX Technologies

    CEDEX Technologies

    CEDEX Technologies is a specialized chatbot development company from Kerala, India. We are a dedicated team of chatbot and voicebot experts. We develop custom chatbots based on our client's unique business requirements. We design, develop and train high-quality chatbots and voice apps with conversational abilities, context sensitivity, and personality traits. Chatbots are evolving very fast and it is expected that they will eventually replace humans in areas like customer care, e-commerce, entertainment, news, delivery services, corporate information exchange etc. Developing chatbots may seen pretty easy on the surface. But to build a chatbot that meet the exact business requirements needs the expertise of a dedicated chatbot development team. Chatbots can help your customers 24/7. They don't have bad days and they don't get frustrated and thus provide a better customer support. Chatbots can automate tasks which are to be done frequently and at the right time.
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    eBanqo

    eBanqo

    eBanqo

    Deploy an AI-chatbot to respond to questions, reducing your support team’s workload and boosting your response time. Extend live chat services beyond your website. Chat with customers in real-time across several messaging apps, making support more convenient than ever. Allow customers to self-serve, purchase goods or services and resolve issues on their own without contacting you. Send one-off messages like announcements, updates and offers to several messaging apps. Leverage our powerful targeting features to send messages to customer groups that’re likely to convert. Set up your chatbot and connect your messaging channels in minutes. Our platform is easy and intuitive to use. Add an unlimited number of questions and answers to the Knowledge base, automating answers to simple and repetitive questions. Connect eBanqo messenger to your existing backend systems like CRM, help desks, email and other business tools you use and love.
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    Amelia

    Amelia

    IPsoft

    As the market-leading Digital Employee and Conversational AI solution, Amelia delivers the best elements of human interaction – conversation, expression, emotion and understanding – to user experiences every day, driving deeper connections and greater business value. Powered by Amelia, the Digital Employee Builder enables companies to design custom-made, no-code Conversational AI at scale for a variety of use cases, accelerating deployment speed and time-to-value. Amelia's brain uses episodic memory, process memory, intent recognition and emotional intelligence to respond to complex queries, process transactions and deliver personalized customer service. It's why she's the industry's Most Human AI™. Amelia stores facts, concepts, and the associations between them in her semantic memory. From standard operating procedures (SOPs) to policy documents, she can be trained to apply them to conversations.
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    Quiq

    Quiq

    Quiq

    Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.
    Starting Price: $250 per month
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    Botfront

    Botfront

    Botfront

    Conversational platform for Rasa teams Empower conversational designers and engineers with a collaborative platform built on Rasa, and ship AI enabled chatbots faster. Design and implement your conversations at once. Create natural dialogue flows in our intuitive conversation based interface. Add natural language examples on the fly, create rich responses with buttons, images, and carousels. Let engineers focus on systems and API integration. Create complex conversational forms. Whether you want to collect information or to prepare an API call, our no-code flow editor lets you implement complex business logic with fine grained conditionals and user input validation. Translate your assistants on the fly Create multilingual assistants. The dialogue structure is common to all languages, responses get translated and each language get its own NLU model with a dedicated configurable training pipeline.
    Starting Price: $500 per month
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    Indigo.ai

    Indigo.ai

    Indigo.ai

    Indigo.ai is a full-service conversational AI platform to design and build beautiful chatbots, scale AI applications, analyze conversational experiences. Indigo.ai powers conversational AI at many leading organizations. One place to manage all your conversational AI data and chats, automize conversations, build AI, scale your project, unlock the treasure in your conversations, and everything in between. An advanced set of tools for text annotation, dataset augmentation, and natural language processing quality. Improving your AI model performance and customer experience begins with understanding and interacting with text. Build highly-accurate ML models while maximizing operational efficiency and reducing costs. Gather information and insights from your business chats. Automatically extract structured text information from unstructured data. Interact with your customers and learn about their needs to improve your product, service, and customer support.
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    Smartloop

    Smartloop

    Smartloop

    Simplicity and automation. Easy-to-use, build knowledge base on Conversational AI. Improve CTR over traditional email marketing. Using messenger marketing achieve over 80% open rates and over 40% click-through rates. Use conversational AI to nurture your subscribers based on interests thus giving you more sales. Have 1-to-1 conversations with customers, share engaging content, all while improving retention rates. Build chatbots to qualify leads or book appointments without any specialized skills or hiring a development team. Focus on your business; let us handle the rest. Use automated messages to target and re-engage cold leads, or upsell existing customers. Analyze user conversation to understand what works best and based on it, improve the automated flow that does more for you over time.
    Starting Price: $10 per month
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    GenieTalk.ai

    GenieTalk.ai

    GenieTalk.ai

    Our conversational intelligence platform empowers your agents to provide a frictionless experience to customers over voice, email, and chat. Integrate conversational AI into your CX workflow to make it faster and more efficient, reducing cost and response time. With real-time access to crucial information and step-by-step instruction, human agents can resolve tough and specialized calls with ease. Provide personalized support and resolve issues faster to turn individual interactions into sustaining customer retention. AI-powered virtual assistants reduce response time and provide quick resolutions, driving efficiency, loyalty, and growth at each stage of the customer lifecycle. Deliver dynamic and purposeful conversations over the clock to keep your customer engaged, conversations prospects and website visitors to valuable qualified leads. Easily integrate our virtual assistant solution across social media and instant messaging channels to connect with your customers.
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    Kommunicate

    Kommunicate

    Kommunicate

    Scale and automate customer communication at every point in the customer journey. Do more with bots and automation and let your team concentrate on what only humans can do. Make custom bots for your business with our no-code, GUI bot builder powered by conversational AI. Easily integrate custom-made bots or bots made on any popular third-party platforms. Create advanced workflows and exchange data with your database to perform dynamic actions. Automatically hand-off the conversation to humans if the bot is unable to answer. Use a plethora of rich messaging templates for an exquisite customer support chat experience. Integrate bots from Kommunicate’s gallery of smart bots to kickstart your support automation. Reduce redundant tasks such as manually resolving dormant conversation using automation.
    Starting Price: $10 per user per month
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    Sirius

    Sirius

    Data Semantics

    The all-in-one chatbot platform that outshines all conversational platforms. Sirius is designed to optimize the workflow of employees and increase transactional conversions from conversations with your customers while having a delightful conversation flow. This chatbot platform is designed to offer complete control to administrative teams and can be deployed on multiple channels and sources within a few hours! Dive right in to explore the uber-cool, Sirius. Get the usage analytics of your user behavior with the most relevant metrics on the dashboard of SiriuBOT. Get your Power BI KPIs and reports on any channels of the bot’s chat interface withing seconds, anytime, anywhere. SiriusBOT is smart enough to understand the intent of users and enables you to completely manage them from the backend. Identify the unanswered queries by the bot and train it to become smarter for your users, with every interaction.
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    StableVicuna

    StableVicuna

    Stability AI

    StableVicuna is the first large-scale open source chatbot trained via reinforced learning from human feedback (RHLF). StableVicuna is a further instruction fine tuned and RLHF trained version of Vicuna v0 13b, which is an instruction fine tuned LLaMA 13b model. In order to achieve StableVicuna’s strong performance, we utilize Vicuna as the base model and follow the typical three-stage RLHF pipeline outlined by Steinnon et al. and Ouyang et al. Concretely, we further train the base Vicuna model with supervised finetuning (SFT) using a mixture of three datasets: OpenAssistant Conversations Dataset (OASST1), a human-generated, human-annotated assistant-style conversation corpus comprising 161,443 messages distributed across 66,497 conversation trees, in 35 different languages; GPT4All Prompt Generations, a dataset of 437,605 prompts and responses generated by GPT-3.5 Turbo; And Alpaca, a dataset of 52,000 instructions and demonstrations generated by OpenAI's text-davinci-003.
    Starting Price: Free
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    WIT Conversation Platform
    In this new economy communication with businesses will be more and more digital. Actually, there is an increasing trend towards messaging. Messaging can be more convenient and more affordable than voice. It can be done in real-rime and 24/7, but to get that, there is a need for automation. Graphical designer for conversation flows. Support for language translations. Answering machine for frequent inquiries and support for 21 languages. Connects to line-of-business systems. Connectivity to multiple channels. Indepedent containers for each single chatbot. Monitoring of conversations with software agents. A graphical builder to make easier the creation of automated conversations. Pre-built integrations with 3rd party tools and live chat platforms. Patent-pending model for FAQ knowledge base. Assuring full privacy for the customer conversations. Includes a package of AI tools, NLP, NLU, language detection, and sentiment analysis.
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    Astute Bot
    Conversational, instant service – everywhere your customers want it. Today’s customers expect 24/7/365 responsiveness from companies across a range of channels and devices. Give them what they want with an AI-driven chatbot. Astute Bot powers self-service experiences via web chat, SMS, social messaging, mobile apps, and voice assistants, offloading the most repetitive cases from agents while enabling customers to find the answers they seek – and letting them seamlessly connect with a human at any point in the interaction. Astute Bot™ provides a single platform for customer self-service across channels. Intelligently interprets the intent behind a customer’s question, and engages in a back-and-forth dialog to capture information. Decides how best to answer the question or resolve the issue based on what the bot has learned how to do. Pulls information from multiple sources – knowledge bases, internal documentation, order systems, and more – to deliver a personalized response.
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    SmartAction

    SmartAction

    SmartAction

    SmartAction brings together best-of-breed technologies and services to deliver conversational AI as a fully managed experience. With more than 100 customer deployments, we know a thing or two about automating conversations that drive engagement and resolution. Why trust your CX to anything less? Building and managing a virtual agent has never been so easy — because we do it all for you. From the conversation design, implementation, and continuous optimization, the SmartAction CX team supports you at every step in the conversational AI journey. Because every customer interaction is different, SmartAction tailors its natural language understanding (NLU) system question by question, to achieve the highest accuracy possible. This approach enables our intelligent virtual agents to perform on par and sometimes even better than live agents.
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    Gnani Bot Builder Platform
    The “for all” platform has been designed to cater to a breed of “citizen campaign managers” without the need for any technical know-how. Enable training for 50+ use cases on the go (<10 mins) for effortless conversations across the customer journey. Train bots for seamless deployment across 15+ channels such as telephony, web, social, WhatsApp, and many more. Our ready-to-use templates for industries such as banking, insurance, automotive, ecommerce, etc. empower teams to save time and effort. Web SDK plus channel-specific integrations pave the way for easy deployment of designed bots across multiple channels within minutes. Add images, docs, short links, carousels, etc. to make text conversations visually engaging and enchanting for your customers. This unique feature allows for the conversion of text from one language to another without the need for typing manually for each language.
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    PygmalionAI

    PygmalionAI

    PygmalionAI

    PygmalionAI is a community dedicated to creating open-source projects based on EleutherAI's GPT-J 6B and Meta's LLaMA models. In simple terms, Pygmalion makes AI fine-tuned for chatting and roleplaying purposes. The current actively supported Pygmalion AI model is the 7B variant, based on Meta AI's LLaMA model. With only 18GB (or less) VRAM required, Pygmalion offers better chat capability than much larger language models with relatively minimal resources. Our curated dataset of high-quality roleplaying data ensures that your bot will be the optimal RP partner. Both the model weights and the code used to train it are completely open-source, and you can modify/re-distribute it for whatever purpose you want. Language models, including Pygmalion, generally run on GPUs since they need access to fast memory and massive processing power in order to output coherent text at an acceptable speed.
    Starting Price: Free
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    ChatGPT

    ChatGPT

    OpenAI

    ChatGPT is a language model developed by OpenAI. It has been trained on a diverse range of internet text, allowing it to generate human-like responses to a variety of prompts. ChatGPT can be used for various natural language processing tasks, such as question answering, conversation, and text generation. ChatGPT is a pre-trained language model that uses deep learning algorithms to generate text. It was trained on a large corpus of text data, allowing it to generate human-like responses to a wide range of prompts. The model has a transformer architecture, which has been shown to be effective in many NLP tasks. In addition to generating text, ChatGPT can also be fine-tuned for specific NLP tasks such as question answering, text classification, and language translation. This allows developers to build powerful NLP applications that can perform specific tasks more accurately. ChatGPT can also process and generate code.
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    Herbie.ai

    Herbie.ai

    Herbie.ai

    Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.
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    Botmother

    Botmother

    Botmother Inc

    Botmother is a no-code chatbot builder for Telegram, Facebook Messenger, WhatsApp, Instagram and Viber. Anyone can make bots without coding. Advantages: 1. Visual workflow, drag-and-drop. 2. All-in-one: builder, stats, chatting, user data and logs, bot settings, payments, mailing, etc. 3. Easy for beginners and no-coders, business opportunities, pro tools for advanced. 4. Cross platform: one bot simultaneously work on all popular platforms. 5. Unlimited bot users (contacts). Most popular purposes to create chatbots: - automation; - marketing and sales; - customer conversation and mailing; - customer support; - games and entertainment; - testing hypotheses and launch startups; - and more. A ten of thousands bot created and work on Botmother platform. Make your bot more functional by using integrated services. Receive information from the user and send it immediately to your CRM, send a notification via SMS, and set up the automation you need.
    Starting Price: $27 per month
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    Inbenta

    Inbenta

    Inbenta

    Customer Interaction Management platform using symbolic AI. Maximize your self-service rates. Improve customer experience and brand loyalty. Understands meaning out of the box. Users ask for the same things in different ways, Inbenta understand them all. Rapid time-to-market (days not months) + high perfomance AI out-of-the-box. Patented NLP technology utilizing Meaning-Text Theory + highly conversational. Works with your existing knowledge, content and products. Native support for over 30 languages. Web, mobile, social, SMS, etc. Open APIs & SDKs that can be extended to meet your needs. Discover why so many companies trust & love using Inbenta. Leverage our AI platform to handle common business use cases, and others of your own. Works with your existing knowledge, content and products. Integrate, import or manually add into Inbenta. Use our visual drag-and-drop editor to create decision trees on the fly, and make them transactional with our webhooks architecture.
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    Chat360

    Chat360

    Chat360

    At Chat360, we’re transforming customer engagement with our cutting-edge multichannel conversational marketing platform. Trusted by over 300 global brands, Chat360 leverages advanced AI to simplify and automate customer interactions, delivering a seamless experience across all touchpoints. Our platform ensures that businesses can effortlessly connect with customers on WhatsApp, Facebook Messenger, Instagram, and websites, creating a unified approach that enhances satisfaction and loyalty. Our powerful AI and natural language processing capabilities allow for personalized interactions while automating routine queries, freeing up your team to focus on more complex tasks. With seamless integration into CRM systems, payment gateways, and e-commerce platforms, Chat360 centralizes data and streamlines operations. Additionally, our platform offers versatile multilingual support, enabling businesses to break language barriers and provide localized customer experiences globally.
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    QnA Maker

    QnA Maker

    Microsoft

    From data to bot in minutes. Build, train and publish a sophisticated bot using FAQ pages, support websites, product manuals, SharePoint documents or editorial content through an easy-to-use UI or via REST APIs. No code knowledge or coding experience required. Create and publish a bot in teams, or elsewhere without writing a single line of code. You can also add personality to your bot using pre-built chit-chat datasets. Extract question-answer pairs from semi-structured content, including FAQ pages, support websites, excel files, SharePoint documents, product manuals and policies. Design complex multi-turn conversations easily through QnA Maker portal or using REST APIs. Improve your ranking model through suggestions based on your bot's usage and user feedback. QnA Maker service is a hosted model, so you can choose product tiers according to your size and throughput needs and feel secure with all components within your Azure compliance boundary.
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    Solvvy

    Solvvy

    Solvvy

    Cloud-based chatbot solution that helps businesses with automating support workflow and tracking customer service performance. Solvvy’s next-gen chatbot combines fast, accurate answers with custom no-code workflows and advanced analytics – giving you full control over your customer support automation strategy. Deliver artificial intelligence powered customer service and support with our next-gen chatbot platform. Personalized, on-brand experiences for your customers across channels. Great return and low maintenance cost with no engineers required. Intelligent self-service, backed by our powerful AI platform. Solvvy delivers far beyond "traditional", rules-based chatbots. The Solvvy team delivers brilliant customer experiences through our effortless, next-gen chatbot platform. Powered by advanced AI and Natural Language Processing Solvvy delivers fast, accurate self-service and personalized customer workflows.
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    ChatInsight.AI

    ChatInsight.AI

    Sand Studio

    ChatInsight, an AI-powered Q&A chatbot, utilizes the Large Language Model (LLM) to offer accurate, multilingual and 24/7 consulting services based on semantic understanding. It can be trained with a customized knowledge base to answer enterprise-specific questions that makes further breakthrough on large language models like ChatGPT. It extends to various applications such as sales consultation, customer support, training, pre-sales, and post-sales inquiries according to the business's needs. Employee Training: Accelerate onboarding by granting new hires access to files, documents, wikis & more. Supercharge IT Support: Equip IT workers with step-by-step guidance and troubleshooting advice for faster issue resolution. Customer Support: Aid support agents with necessary assistance and FAQs for prompt customer issue resolution. Marketing Support: Develop private, login-required documentation for employees or clients. Sales Assistant: Empower sales teams with instant access.
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    OnceHub

    OnceHub

    OnceHub

    OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time. Formerly known as ScheduleOnce, the company is widely acknowledged as a frontrunner in online booking and calendaring, but its offerings extend well beyond those to a market-leading range of tools designed to capture details on incoming prospects, qualify them, engage them, and drive sales with maximum efficiency and regulatory-compliant security. Freelancers, owner-operators, agents, affiliates, and in-house teams in every industry rely on OnceHub to power up their digital sales and marketing, hit their recruitment targets, and deliver quality services, one on one or in a team, in person, remotely, or both.
    Starting Price: $12 per user per month
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    Rep.ai

    Rep.ai

    Rep.ai

    Convert more of your traffic into pipeline with AI. A lot more. AI Live Chat talks with traffic, alerts reps and books meetings for your team. AI Intent uncovers hot prospects on your site for sales follow-up. AI Dialer increases cold call connections and makes your callers more efficient. Engage and qualify every site visitor with personalized text, voice and video AI. Alert human reps for video call handoffs. Uncover hot prospects for signal-powered sales across multiple channels. Connect with more prospects in less time with AI-enhanced cold calling. Make more calls in less time, drive awareness with pre-recorded voicemail drop, keep connect rates strong with spam risk monitoring, and develop your team on the virtual salesfloor. Uncover hot prospects with AI that detects intent from web activity, dialer, CRM, and connected sources. Build better lists, sync or export, and reach out to your ICP with perfect timing.
    Starting Price: $2,500 per year
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    Ideta

    Ideta

    Ideta

    Ideta enables companies to develop their own chatbot/voicebot without coding. You also have complete hands-on how you want to style your chatbot. Change every visual aspect of your chatbot to make it match your website design flawlessly. You can deploy your bot on several communication channels such as your landing page, Facebook Messenger, a phone number (Twilio...), Slack, Microsoft Teams etc. You can connect to any software via API with no coding. You can use the best Natural Language Processing tools with no coding (Dialogflow, Luis, Watson...) and switch easily from one to another.
    Starting Price: 19€
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    Nuacem

    Nuacem

    Nuacem AI

    Nuacem AI is a Conversational AI-Powered Customer Engagement Platform that can amplify customer experience on Text, Voice & Video channels. With our Intelligent CX technology solutions, enterprises can deliver an exceptional conversational experience to customers & automate business communications. We are experts in creating a better customer experience for any enterprise via Conversational AI. Our customers benefit from a unique combination of in-depth AI knowledge and extensive experience in customer engagement, support, and experience for business applications. Nuacem AI is a global leader in conversational AI automation for contact centers. Its low-code platform enables enterprises to automate customer communications using intelligent voice and chatbots. With precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems, Nuacem AI creates superior user experiences and helps companies reduce support costs and improve scalability.
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    Mercury

    Mercury

    Mercury

    Effective self-service and faster responses to your customers' questions, around the clock, lead to measurable improvements in your customer satisfaction. Dramatically increase your conversion rate with personalized product advice, suggestions, and purchase decision simplification. Automate your service effectively and have requests resolved before they become tickets. This significantly reduces the workload of your service team. Mercury's unique dialog technology enables an unmatched level of context, personalization, and intelligent dialog. This pays off for you by enabling more complex use cases and noticeably better UX. The active learning behavior combines two decisive advantages: It increases dialog robustness and guides your customers to the goal even with difficult questions, while leading to independent improvement of language comprehension.
    Starting Price: €500 per month