Audience

Developers seeking a platform to create automated conversations using Machine Learning and AI

About WIT Conversation Platform

In this new economy communication with businesses will be more and more digital. Actually, there is an increasing trend towards messaging. Messaging can be more convenient and more affordable than voice. It can be done in real-rime and 24/7, but to get that, there is a need for automation. Graphical designer for conversation flows. Support for language translations. Answering machine for frequent inquiries and support for 21 languages. Connects to line-of-business systems. Connectivity to multiple channels. Indepedent containers for each single chatbot. Monitoring of conversations with software agents. A graphical builder to make easier the creation of automated conversations. Pre-built integrations with 3rd party tools and live chat platforms. Patent-pending model for FAQ knowledge base. Assuring full privacy for the customer conversations. Includes a package of AI tools, NLP, NLU, language detection, and sentiment analysis.

Integrations

Ratings/Reviews

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Company Information

WIT
Portugal
www.wit-software.com/wcp/

Videos and Screen Captures

WIT Conversation Platform Screenshot 1
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Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

WIT Conversation Platform Frequently Asked Questions

Q: What kinds of users and organization types does WIT Conversation Platform work with?
Q: What languages does WIT Conversation Platform support in their product?
Q: What kind of support options does WIT Conversation Platform offer?
Q: What other applications or services does WIT Conversation Platform integrate with?
Q: What type of training does WIT Conversation Platform provide?

WIT Conversation Platform Product Features

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported