Audience

Companies of all sizes

About Omnidesk

Take customer communication to the next level. Omnidesk is a convenient service for support and communication with clients through all communication channels. Clients turn to you as convenient for them, and employees work with pleasure. Add all channels so customers can contact you in a convenient way. Create rules and templates to save time on routine tasks. Process requests and pleasantly surprise them with the quality of support. Analyze the performance of each of the employees and departments of the company. Omnidesk has already been chosen by delivery services, travel agencies, software developers, educational projects, payment services and many others.

Pricing

Starting Price:
15€ per employee per month
Free Trial:
Free Trial available.

Integrations

API:
Yes, Omnidesk offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Omnidesk
Russia
omnidesk.ru/

Videos and Screen Captures

Omnidesk Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Omnidesk Frequently Asked Questions

Q: What kinds of users and organization types does Omnidesk work with?
Q: What languages does Omnidesk support in their product?
Q: What kind of support options does Omnidesk offer?
Q: What other applications or services does Omnidesk integrate with?
Q: Does Omnidesk have an API?
Q: What type of training does Omnidesk provide?
Q: Does Omnidesk offer a free trial?
Q: How much does Omnidesk cost?

Omnidesk Product Features

Help Desk

Live Chat Not Supported
Community Forums Not Supported
Self Service Portal Not Supported
Automated Routing Not Supported
Multiple Brands / Products Not Supported
Knowledge Base Not Supported
Incident Management Not Supported
Ticket Management Not Supported
Alerts / Escalation Not Supported
Known Issue Management Not Supported
Interaction Tracking Not Supported
Document Storage Not Supported
Multi-Channel Communication Not Supported
Service Level Agreement (SLA) Management Not Supported
Network Monitoring Not Supported
Customizable Branding Not Supported
IT Asset Management Not Supported
Real-time Chat Not Supported
Email Integration Not Supported