Audience

Enterprises searching for a customer engagement solution to provide their clients with a seamless and immersive customer experience

About Moobidesk

Designed to help businesses deliver a seamless and immersive customer experience through a unified platform. Serving a broad range of industries including insurance, banking, retail, telecommunications, technology and more. We are in a rapidly moving and highly interconnected world, where your target audience are using their most preferred and convenient communication channel to get in touch with you. During the engagement, they expect you to not only know them well but your response time to be almost immediate. Moobidesk connects all essential communication channels on a single platform. Combining Artificial Intelligence and Machine Learning, we make it fast and easy for you to handle sales and customer support by automating your entire customer engagement. Logging a case ticket or storing chat histories into your CRM is also seamless, with ready-made APIs to be integrated into your systems quickly and efficiently.

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Pricing

Starting Price:
$68 per month

Integrations

API:
Yes, Moobidesk offers API access
See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Maven Lab
Founded: 2006
Singapore
www.moobidesk.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

Moobidesk Frequently Asked Questions

Q: What kinds of users and organization types does Moobidesk work with?
Q: What languages does Moobidesk support in their product?
Q: What kind of support options does Moobidesk offer?
Q: What other applications or services does Moobidesk integrate with?
Q: Does Moobidesk have an API?
Q: Does Moobidesk have a mobile app?
Q: What type of training does Moobidesk provide?
Q: How much does Moobidesk cost?

Moobidesk Product Features

Customer Service

Live Chat Not Supported
Appointment Management Not Supported
Self Service Portal Not Supported
Queue Management Not Supported
Workflow Management Not Supported
Surveys & Feedback Not Supported
Knowledge Base Not Supported
Alerts / Escalation Not Supported
Performance Metrics Not Supported
Call Center Management Not Supported
Virtual Assistant Not Supported
Social Media Integration Not Supported
Email Management Not Supported