LumenVox Alternatives

Create a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Create an engaging voice experience that you can quickly scale and modify with a wide array of customization options and resources, like our Voice SDK. Then, add on features like Interactive Voice Response (IVR), recording transcriptions, and speech recognition to create an experience that your customers will appreciate. Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice. Find docs, code samples, helper libraries, and developer tools such as Twilio Runtime and our visual workflow builder, Studio.

Speechmatics is the most accurate and inclusive speech-to-text API ever released. Speechmatics is the world’s leading expert in Speech Intelligence, combining the latest breakthroughs in AI and ML to unlock the business value in human speech. Businesses use Speechmatics worldwide to accurately understand and transcribe human-level speech into text regardless of demographic, age, gender, accent, dialect, or location in real-time and on recorded media. Combining these transcripts with the latest AI-driven speech capabilities, businesses build products that utilize summarization, topic and chapter detection, sentiment analysis, translation, and more. Speechmatics processes over 500 years of transcription worldwide every month in 50 languages and can translate 69 language pairs. Having pioneered machine learning in speech recognition, its neural networks consider acoustics, languages, dialects, multiple speakers, punctuation, capitalization, context, and implicit meanings.

Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI research and technology, Google Cloud's Speech-to-Text API helps you accurately transcribe speech into text in 73 languages and 137 different local variants. Leverage Google’s most advanced deep learning neural network algorithms for automatic speech recognition (ASR) and deploy ASR wherever you need it, whether in the cloud with the API, on-premises with Speech-to-Text On-Prem, or locally on any device with Speech On-Device.

Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow Designer

net2phone provides innovative and affordable cloud based telephony software and services to both small and mid-sized businesses and large or multinational enterprises. Our Unified Communications and Contact Center solutions provide advanced features that can be customized to suit your unique business needs while ensuring simplicity through implementation and use. net2phone’s compelling​ ​UCaaS offer combines voice, video, chat, and messaging under one platform, includes advanced features and integrations, and unlimited calling to over forty popular destination countries. uContact, net2phone’s omnichannel CCaaS solution, streamlines all voice and digital interactions​, ​enabling contact centers to meet customers in the digital channel of their choice​ and ​integrating all touchpoints into a Unified Inbox. Other flagship solutions include SIP Trunking services, native integration with Microsoft Teams, and international connectivity capabilities.

NICE CXone is a cutting-edge SaaS-based contact center software that empowers organizations by increasing the quality of leads and reducing the cost of client interaction. Scalable, robust, and built on the foundation of multi-channel ACD and speech-enabled IVR, NICE CXone helps contact centers process inbound support requests and agents to connect seamlessly with their customers through multiple channels that include email, inbound/outbound voice, voicemail, social media, chat, and more. Key features of NICE CXone include CRM integrations, predictive dialers, customer feedback, quality and workforce management, workforce optimization, disaster recovery, network connectivity, and reporting and analytics.

Rev provides premium on-demand, manual and automated transcription, closed caption, and foreign subtitling services. With 170,000+ customers, Rev's clients span from global enterprises to freelance journalists. Rev processes more audio and video than any other provider and has the ability to scale to fit any customer's needs. Pricing is simple starting at just $0.25 per audio/video minute for automated speech-to-text services and $1.25/min for manual with 99% accuracy. Rev also offers Rev.ai which is a speech recognition engine that's available to companies that want it.

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

Today’s customers expect prompt and professional communications. LumenVox’s next-gen Call Progress Analysis (CPA) software with Voice Activity Detection empowers businesses to more effectively reach and engage customers in real-time. LumenVox CPA leverages the strength of LumenVox speech recognition and tone-detection technology to distinguish machines from live humans and business from residence, empowering auto-dialers with superior precision in call-to-agent routing or message delivery. Benefits include: • Payload Accuracy: Improves delivery of voicemail or agent contact from sub-80 percent to nearly 100 percent. • Deployment Flexibility: Can be tailored to behavior based on the application, or per call, and work with several default profiles across the operation. • Filter Noise: AI-powered technology interprets and distinguishes background noise from human voice. • Legal Compliance: Maintains regulatory restriction compliance while benefiting from predictive dialing.

Using voice biometrics authentication, companies can provide a delightful customer experience without sacrificing security. LumenVox Voice Biometrics technology screens customers by comparing input voice audio to a collection of stored voice samples (“voiceprints”) that are known to be authentic or fraudulent. Just like a fingerprint, each voice is unique. This makes Voice Biometric Authentication an incredibly effective way to validate identity. LumenVox’s flexible voice biometrics technology can be deployed in the method of choice and gives organizations the ability to create a seamless and secure process to verify its customers. LumenVox Voice Biometrics not only creates a better user experience, but also reduces operational costs and strengthens security. Anti-fraud measures such as liveness detection provide an additional security layer.

Increase security and user experience in daily interactions with the unique potential of voice. An innovative language agnostic, cost-effective and reliable alternative to seamlessly verify and identify users in real-time. Voice biometrics allows to automatically recognize any person through the characteristics of their voice and it can smartly substitute traditional authentication methods (cards, passwords, signature, fingerprint, etc) in security access control, user verification for digital transactions or for fraud prevention and detection. With an easy and cost-effective solution, authentication through voice biometrics brings an innovative and safe experience to users, with a risk-free and remote access. Biometric Authentication and Identification through voice has never been so secure and fast with different operational uttering models for each type of client and advanced anti-spoofing methodologies.

Shorten the time necessary for clients to authenticate over the phone by 30+ seconds and reduce costs significantly. Secure access to your clients’ data conveniently with voice biometrics and detect fraud attempts natively. Verify clients in 3 seconds based on their voice and offer them an immersive, passwordless authentication experience. Offer your customers a seamless, secure, and passwordless authentication experience by identifying them based on voice biometrics instead of hard-to-remember passwords. Phonexia Voice Verify leverages Phonexia Deep Embeddings™ Speaker Identification technology powered by artificial intelligence to provide extremely fast and accurate speaker verification. Phonexia Voice Verify is a cutting-edge voice verification solution designed specifically for contact centers to enhance them with an intuitive security layer.

Vozy transforms the way companies interact with customers through voice assistants and conversational artificial intelligence to boost customer-centric enterprises with an automation that really works. With personalized solutions designed to meet the growing omnichannel customer care demand, Vozy is delivering significant cost savings and unprecedented customer experiences for companies in Latin America. That’s why powerhouses like SURA, Bancolombia, Protección, and Emtelco trust Vozy.

Let the automatic speech-to-text technology transcribe your data. Or transcribe your data yourself or buy professional transcript. Use our on-line time synchonous editor to surf your data and transcripts. Download transcripts in many formats. Manage your team of transcribers using tags and categories. Help them with transcription by automatic voice-to-text technology. Integrate SpokenData into your application via our REST API. We adapt the voice-to-text on your data domain to maximize the transcript accuracy and lower your labor costs. Enable speech technologies in your applications through integrating SpokenData using our REST API. We are ready to process huge amounts of your data. You get API fitting your needs. Just contact our support team. We customize the voice-to-text on your data and purpose to maximize the transcript accuracy. Suitable for: web/mobile app developers, media monitoring agencies, audio/video archive business.

Nuance Dragon Professional Anywhere empowers busy professionals, including remote workers, to use their voice naturally to create more detailed and accurate documentation quickly and easily. Mission critical documentation should be dictated by knowledge workers and field professionals, not technology limitations. Conversational AI empowers private and public sector professionals to document more naturally. Enables professionals to quickly and easily document the details of client meetings using speech recognition that is 3x faster than typing and up to 99% accurate. Most people speak at over 120 wpm but type at less than 40 wpm. Speak freely and as much as you like with no per-user limits. Business professionals can stay productive anywhere and focus on their clients and business rather than the technology.

Deploy accurate speech recognition at scale while continuously improving model performance by labeling data and training from a single console. We deliver state-of-the-art speech recognition and understanding at scale. We do it by providing cutting-edge model training and data-labeling alongside flexible deployment options. Our platform recognizes multiple languages, accents, and words, dynamically tuning to the needs of your business with every training session. The fastest, most accurate, most reliable, most scalable speech transcription, with understanding — rebuilt just for enterprise. We’ve reinvented ASR with 100% deep learning that allows companies to continuously improve accuracy. Stop waiting for the big tech players to improve their software and forcing your developers to manually boost accuracy with keywords in every API call. Start training your speech model and reaping the benefits in weeks, not months or years.

Putting words to work with AI‑powered speech recognition. Empower your employees to create high‑quality documentation. Save your organization time and money with Dragon Professional Anywhere, AI‑powered speech recognition that integrates into enterprise workflows. Empower attorneys to create high‑quality documentation and save time and money with Dragon Legal Anywhere, cloud‑hosted speech recognition that integrates directly into legal workflows. Enable officers to safely and efficiently meet reporting and documentation demands with this customized solution. Drive productivity at work and create and transcribe documents, short-cut repetitive steps—by voice. Seamlessly create, edit and transcribe legal documents by voice for improved efficiency, costs. Complete documents wherever work takes you with the cloud‑based, professional‑grade mobile dictation solution.

Voice biometric solutions for mobile, on-device and telephony applications. Enterprise grade voice biometrics. 99.9% success rate in production deployments. Million+ voices enrolled and actively verifying. 40+ countries with users represented. Billions secured in mobile app money transfers. Proven in benchmark testing of 10M calls to detect 99.98% of replay attacks.

With a next-generation speech engine leveraging Deep Learning technology, Dragon adapts to your voice or environmental variations—even while dictating. Dragon intelligently transcribes your spoken words into text 3x faster than typing with up to 99% recognition accuracy. And with a streamlined user interface and no training required, getting started is as easy as launch and dictate! With a new playback feature, you can select a block of text and “play that back” for easy proofreading and editing as you listen to what you dictated. Dragon works with today’s popular touchscreen PCs and tablets, so you can enjoy the versatility of interacting with your favorite applications—at home or school.

Empower employees to dictate documents 3 times faster than typing with up to 99% recognition accuracy, right from the first use. Since documents are created in a fraction of the time it would typically take typing by hand, they spend less time on paperwork, and more time on more profitable tasks. With a next‑generation speech engine powered by Nuance Deep Learning technology, Dragon achieves high recognition accuracy while dictating, even for users with accents or those working in open office or mobile environments; making it ideal for diverse workgroups and settings. Dragon makes it easy to automate tasks or short‑cut repetitive steps. Create custom voice commands to insert standard boilerplate text or signatures into documents. Or create time‑saving macros to automate multi‑step workflows by voice. Once created, share these customizations across the Dragon user community for efficiency gains.

As a business professional, you face heavy documentation demands each day. See how Dragon Professional Individual can help you get documents done faster and more accurately, both in and out of the office, so you can focus on revenue-generating tasks. With a next-generation speech engine leveraging Deep Learning technology, Dragon adapts to your voice or environmental variations—even while you’re dictating. Create documents and reports quickly and accurately, and zip through computer tasks in record time—all by voice. Dragon learns the words and phrases you use the most to minimize corrections. Keep up with documentation even on the road or out in the field. Dragon works with popular form factors such as portable touchscreen PCs.

wolkvox is a cloud-based call center management software that helps businesses streamline communications across numerous web chat applications and social media channels such as Telegram, WhatsApp, Line, Twitter, Facebook, and Instagram. Organizations can manage interactions using video calls, landline, mobile devices, SMS, email and more. wolkvox enables enterprises to create and monitor multiple customer categories, record and analyze client interactions and generate reports to track the performance of campaigns and agents. It offers a variety of features including a drag-and-drop interface, simultaneous calling, Artificial Intelligence (AI)-enabled speech analytics, gamification, and more. Additionally, administrators can use the predictive dialer to establish custom rules for virtual agents, call routing and messages and design templates for email and SMS campaigns. wolkvox supports integration with various third-party ERP, business intelligence, CRM, and information systems.

Transforming customer engagement with AI-powered voice recognition and voice authentication technology. Our flexible voice-enabled technology allows you to create a solution that meets all of your customers' demands, affordably and reliably. We do one thing, and we do it well. And that's voice enablement for your apps. Finally, deliver great voice automation and interactions. Whether it's short, simple commands or conversational questions, LumenVox ASR and TTS are accurate and affordable, helping you improve efficiency on both sides of the phone line. You will never repeat yourself. Recognize multiple dialects from a single global language model to serve all your customers. We give you maximum flexibility from a capabilities, implementation and monetization perspective. If you can think it, you can build it with LumenVox

3CLogic is the leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Microsoft Dynamics, Salesforce, and SAP. With deployments on five continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, organizational efficiency and reporting insights using dynamic IVR, CTI, AI, advanced speech analytics, and API-driven integrations.

Our automatic speech recognition engine supports several English accents and can be localized to any language. Also, the ASR engine supports standard telephony as well as web and mobile applications. Being capable of actioning voice commands given to electronic devices such as computers, tablets, smartphones or telephones with the aid of a microphone, the GoVivace’s Automatic Speech Recognition Engine finds use in diverse applications. This automatic speech recognition engine compares the spoken input with a number of pre-specified possibilities and convert speech to text. The entire set of pre-specified possibilities constitute the application’s grammar, which powers the interface between the dialogue-speaker and the back-end processing. GoVivace’s patented Automatic Speech Recognition solution needs only very simple grammar for its processing. It can also support very large grammars for complex tasks.

We’ve trained and are open-sourcing a neural net called Whisper that approaches human-level robustness and accuracy in English speech recognition. Whisper is an automatic speech recognition (ASR) system trained on 680,000 hours of multilingual and multitask supervised data collected from the web. We show that the use of such a large and diverse dataset leads to improved robustness to accents, background noise, and technical language. Moreover, it enables transcription in multiple languages, as well as translation from those languages into English. We are open-sourcing models and inference code to serve as a foundation for building useful applications and for further research on robust speech processing. The Whisper architecture is a simple end-to-end approach, implemented as an encoder-decoder Transformer. Input audio is split into 30-second chunks, converted into a log-Mel spectrogram, and then passed into an encoder.

Legal professionals in practices of all sizes face documentation overload, resulting in document backlogs, high transcription costs, and less time for billable work. Use Dragon Legal Individual speech recognition to create and manage legal documentation—quickly and accurately—by voice. Built with a specialized legal vocabulary to deliver optimal recognition accuracy—right out of the gate—when you dictate legal terms. Quickly dictate and edit case files, contracts, and briefs by voice; even format legal citations automatically. Add custom words specific to your practice or create custom commands to quickly insert standardized content and shortcut repetitive tasks by voice. Record legal notes using a digital recorder for later transcription by you or your staff; streamlined setup lets you transcribe audio files with speed and ease.

Nuance’s Dragon Legal Anywhere helps attorneys, judges, clerks, paralegals, and other legal professionals create high-quality documentation, in less time, by using the power of their voice. Legal documentation should be dictated by legal practitioners, not technology limitations. Conversational AI empowers legal teams to document more naturally. Dragon Legal Anywhere’s specialized vocabulary means professionals can dictate contracts, briefs, or format legal citations and other legal documentation, 3X faster than typing, with up to 99% accuracy right from the first use. Speak freely and as much as you like with no per-user limits—legal professionals can stay productive anywhere and focus on their clients and business rather than the technology. Create custom voice commands to insert standard clauses into documents. Or create step‑by‑step commands to automate multi‑part workflows by voice.

Built with a specialized legal vocabulary, streamline client and case documentation and improve productivity across the entire practice. Dictate and transcribe audio files, pre‑recorded recordings or podcast from a single speaker, or batch files of audio recordings. Easily manage user accounts and profiles, administrative settings, and custom commands practice‑wide. Create custom voice commands to insert standard clauses into documents. Or create time‑saving macros to automate multi‑step workflows by voice. Once created, share customizations across the user community for efficiency gains. Reduce the symptoms of RSIs or proactively prevent further injuries. Enable legal professionals to create documents and perform other computer tasks—all by voice, and reduce the physical strain of typing.

Speech technologies based on machine learning to create voice assistants, automate call centers, monitor service quality, and perform other tasks. Leverage the advanced technology behind the wildly successful Alice voice assistant, now ready for use in your business. In a fraction of a second, SpeechKit accurately recognizes speech, allowing our clients' voice assistants to communicate quickly and easily. Choose the right version for you, the full version creates a smart voice assistant while the adaptive version gives your brand a unique voice in just a month. A solution for the most demanding customers who need to control speech processing and synthesis within their own infrastructure. SpeechKit’s ML models can now be deployed to your infrastructure. We offer both hybrid options and 100% on-premise deployments for sensitive traffic. The service can recognize audio in MP3, LPCM, and OggOpus formats.

Phonexia offers a comprehensive portfolio of cutting-edge speech recognition and voice biometrics technologies ready to meet any commercial and governmental scenarios. Powered by the latest advancements in artificial intelligence, acoustics, phonetics, and voice biometrics science, Phonexia products are extremely accurate, fast, and scalable. Phonexia’s AI-powered solutions let you build voicebots, verify a speaker’s identity based on voice biometrics, transcribe speech to text, and search for speakers and context in large amounts of audio. Secure access to your clients’ data conveniently with voice biometric authentication and detect fraud attempts natively. Phonexia offers a comprehensive portfolio of cutting-edge speech recognition and voice biometrics technologies ready to meet any commercial and governmental scenarios. Powered by the latest advancements in artificial intelligence, acoustics, phonetics, and voice biometrics science.

The only phone built for sales. Warm up the cold call with HD quality plus real-time coaching powered by Ai. Because every closer needs a little help getting there. Video conferencing, dialer, and SMS all in one place so your data is connected and your team isn't overwhelmed with tools. Use speech coaching to let reps know if they’re speaking too quickly, too slowly, using too many filler words, or talking too much. Uncover insights and best practices with call analytics and dashboards. Autolog calls, transcripts, and notes to your CRM so no data is lost. Voice Intelligence helps reps say the right thing on a call with battle cards that display in real-time. See any call’s sentiment, jump in and assist reps, save at-risk deals, and identify the best coaching opportunities. Voice Intelligence uses Speech Recognition to transcribe calls; Natural Language Processing to analyze; and Machine Learning to provide intelligent recommendations--all in real-time.

We believe every brand should have a voice and every person should be able to interact naturally with the products around them, by simply talking. At SoundHound Inc., we’re working together with our strategic partners to build a more accessible and connected world. We build custom voice assistants for companies wanting to keep their brand, users, and data. Built on the foundation of proprietary Speech-to-Meaning® and Deep Meaning Understanding® technologies, the Houndify platform provides conversational intelligence unmatched by others in the industry. Houndify everything! Voice-enable the world with conversational intelligence. Create a voice AI platform that exceeds human capabilities and brings value and delight via an ecosystem of billions of products enhanced by innovation and monetization opportunities. Headquartered in the heart of Silicon Valley, we are a global company with 9 offices in key markets and teams in 16 countries.

Voice biometrics is the science of using a person’s voice as a uniquely identifying characteristic for the purpose of authentication and/or personalizing the user experience. The technology is referred to in a variety of ways including voice verification, speaker verification, speaker identification and speaker recognition. There are two ways we put voice biometrics into practice. The first is Text Independent Voice Verification. This approach does not depend on the person speaking a particular passphrase. The other is Text Dependent Voice Verification. in which the user enrolls using a specific phrase but unlike a password, this phrase is not secret. IDVoice enables both options depending on your use case and in some scenarios they may be used together.

SpeechPro is a reseller of intelligent speech technologies, voice and facial biometrics, as well as solutions for audio and video recording, processing and analysis. SpeechPro is one of the few companies in the world that offers both biometric modalities: face and voice. SpeechPro's goal is to build and maintain long-term trust-based customer relationships. Technologies and solutions offered by SpeechPro are used by private companies and public sector in over 70 countries of the world. We share our experience and help our clients to become experts in our products by providing training services, professional consulting services and customization. SpeechPro delivers innovative products and technologies to empower people, make the interaction of human and the digital environment safe, confidential and comfortable, and eventually to help client's business to succeed. Audio forensics solutions from an industry leader.

Back-end speech recognition is the most significant technology development in the dictation and transcription industries. Without physician training, or changes in practice patterns, Fusion Speech® powered by Nuance’s SpeechMagic™ harnesses this powerful technology for facility-wide deployment in nearly every medical specialty. Capture dictation with Fusion Voice®, process the dictation through Fusion Speech, and boost transcription productivity in Fusion Text®. The Fusion modules drive cost savings in reoccurring labor and outsourcing fees. This is the speech recognition solution you have envisioned. Other speech recognition has provided cute gimmicks but fell short in offering a sustainable business application. Fusion Speech provides the tools you require to truly deploy speech recognition that returns measurable and tangible results for your investments.

AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions.

SpeechWrite specializes in a range of cloud dictation and voice recognition agile workflow solutions designed to meet the flexible working needs of the modern-day professional. Scalable and future-proofed solutions to suit all types of organizations. Our industry-leading range of digital dictation and transcription solutions link authors and transcribers facilitating efficient communication. Individual and organizational workflow settings enhance flexibility to ensure you receive your written dictations quickly and efficiently when in the office or on the move. Use your most powerful tool, your voice, and put it to work. Our practical technology, sophisticated yet simple, allows you to enhance your working environment and simply work smarter. We listen, learn and collaborate to support you through every stage of the process while also offering professional guidance and support along the way.

Transcribe saves thousands of hours every month in transcription time for journalists, lawyers, podcasters, students and professional transcriptionists all over the world. Increase your productivity & save mountains of time when converting your interviews, audio notes, lectures, speeches, podcasts and any recorded speech to text. Put on your headphones, load your audio, slow it down and speak out what you hear. It's that simple. Our dictation engine will convert your speech to text on the fly. This is way faster than typing. We support English, Spanish, French, Hindi and almost all other European & Asian languages.

Otter is where conversations live Generate rich notes for meetings, interviews, lectures, and other important voice conversations with Otter, your AI-powered assistant. Organizations who have the Otter advantage. Teams big and small trust Otter to transcribe their important conversations. Our shiny new release, Otter 2.0, adds more functionality to improve collaboration and productivity. The Teams plan includes capabilities designed especially for small and medium businesses and teams in larger enterprises. Record and review in real time. Search, play, edit, organize, and share your conversations from any device. Record conversations using Otter on your phone or web browser. Import or sync recordings from other services. Integrate with Zoom. Get real-time streaming transcripts and, within minutes, rich, searchable notes with text, audio, images, speaker ID, and key phrases. Share or export voice notes to inform others and get on the same page.

Sembly SaaS solution that enables managers and teams to records, transcribes and generates smart meeting summaries with meeting minutes. Works with Zoom, Google Meet, Microsoft Teams, and others. Sembly is available in English across Web, iOS & Android mobile apps. The smartest AI meeting assistant that helps easily review & share meeting takeaways, meeting records and transcriptions. Turns your meetings into searchable text, highlights key discussion moments, creates notes and summaries. Use Sembly Team to unlock powerful AI analytics to help you and your team achieve more, while attending less! Sembly automatically syncs to your calendar to join and record all your scheduled meetings on all major conferences platforms. This reduces the need to take notes on-call. You can review what was said, search through all your meetings, and share key items with your team members or friends. You can review what was said at a particular meeting or search for it in all of your meetings

Our products and solutions operate in omnichannel mode (voice and text, including chat, videoconferencing and social networks) and automate both customer support and employee support services. Improve customer experience. Make sure customer voices are heard with no waiting time in line and navigating complex menus. Analyze 100% of conversations to extract valuable evidence for sales optimization. Digitalization and automation of routine processes through voice and text self-services bring measurable cost reductions from the start. Our differentiators are fast solutions delivery, out-of-the-box products, and advanced toolsets, which allow quick tuning and further development either by Spitch or customers/partners themselves. Omnichannel virtual assistants allow handling voice and text queries addressing the entire spectrum of tasks from precise intent recognition to fully automatic end-to-end processing of standard customer requests in natural language.

Unlimited Calling - FREE TRIALS T-Max Predictive Dialer, an inbound and outbound CRM dialing system, is ideal for debt collections, marketing, and sales teams. With T-Max Predictive Dialer, users can reach as many live contacts as possible at one time by dialing up to five numbers at once. T-Max Predictive Dialer's automated system enables users to reduce the time to take on busy signals, wrong numbers, or no answers and instead aim to connect all receivers to a live agent at first contact. Managers can use monitoring to listen to agent calls, barge in or take over calls for QA or to help close the call. If you need a hosted auto dialer VOIP phone system with power dialer, preview dialer, sip phone, webphone, voicemail drops, local caller ID, call center, text to speech, and telemarketing capabilities We also have Voice Broadcasting Auto Dialer Trials. Compatible with ANY CRM including Salesforce, Zoho, & Monday

With a personalized dashboard and interactive communication options, you can reach out to the right prospects with the utmost accuracy. To meet the businesses’ requirements, we empower our call center software suite with all the latest technologies like custom CRM, Predictive Dialing, Call Routing, Blending calls, IVR, Voice Broadcasting. Ever since we developed our call center dialer software, the Vert-Age Dialer has continually been driving the industry to a productive and efficient environment. The Vert-Age Call Center Software program is technically advanced to make the business process in call centers simpler and more productive. Based on contemporary requirements, the dialer software is designed accordingly to meet the business's needs. The Vert-Age Dialer Software program includes some other advanced technologies as well. You may also customize the software program in accordance with your business requirements.

Build voice-enabled apps confidently and quickly with the Speech SDK. Transcribe speech to text with high accuracy, produce natural-sounding text-to-speech voices, translate spoken audio, and use speaker recognition during conversations. Create custom models tailored to your app with Speech studio. Get state-of-the-art speech to text, lifelike text to speech, and award-winning speaker recognition. Your data stays yours, your speech input is not logged during processing. Create custom voices, add specific words to your base vocabulary, or build your own models. Run Speech anywhere, in the cloud or at the edge in containers. Quickly and accurately transcribe audio in more than 92 languages and variants. Gain customer insights with call center transcription, improve experiences with voice-enabled assistants, capture key discussions in meetings and more. Use text to speech to create apps and services that speak conversationally, choosing from more than 215 voices, and 60 languages.

Use Voice Broadcast to send important alerts, promotions, updates, and notifications to customers, employees, voters, and more. Our new streamlined process lets you quickly pick your sender, receiver, and send your message in minutes. Purchase local and toll free numbers from our database to use on advertisements and track the effectiveness of each campaign. Make smarter decisions based on results and get a better understanding of what works for you. Our call tracking service will help you market your business, affordably and effectively. With an IVR (Interactive Voice Response) system, you can set up surveys, polls, appointment reminders, payments, and more for inbound or outbound uses. Customers interact using a simple keypress. Our IVR technology is easy-to-use with a simple drag and drop menu or XML. IVR systems allow you to connect with your customers like never before.

Setup a full-fledged contact center from scratch in hours. Add cloud capabilities while keeping your on-prem hardware. Migrate from legacy to cloud overnight. At Ozonetel, we connect you with product experts who will deeply understand your requirements before recommending a solution that perfectly matches your business goals. Cost-effectively unify and automate digital and voice channels. Top rated dialers to accelerate inbound lead management & outbound campaigns. Setup a complete call management system in 24 hours or less. Comprehensive inbound, outbound, and blended call center solutions. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers. We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set us apart.

Total Call Center Management Solutions®. is a global provider of Customer Interaction Management Solutions through Computer Telephony Integration & CRM Packages for efficient business processes, products and services including turnkey systems for VoIP Call Centers, Automatic Dialer, Automatic Phone Dialers and Call Processing Products. Our products and services are intensively used for Inbound/Outbound telephone calls, integration of computer telephony, hardware & software applications, Interactive Voice Response, Interactive Information Systems, software customization, consulting, and customer relations management applications. TCMS call center solutions enable businesses, institutions, corporations and other organizations to increase efficiency of their bottom line and cut huge overheads by driving more responsive and competitive customer interactions. TCMS Call Center Products are easy to use and are designed to provide powerful and flexible call automation solutions.

Genesys Cloud is the platform for rapid innovation — for organizations of any size, and any industry. It’s an API-first solution, with more than 10 years of testing, refinement, and proven scalability and security. Get access to new functionality. Including the latest innovations in AI-powered customer and employee journeys. Empower your business with the best and broadest customer and employee experience capabilities. Choose a single provider and technology platform with a multitenant, microservices-based architecture you can trust. It provides the scale, flexibility, security and agility you need. Power more connected, meaningful customer conversations through Genesys Cloud. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries.

Nuacem AI is a Conversational AI-Powered Customer Engagement Platform that can amplify customer experience on Text, Voice & Video channels. With our Intelligent CX technology solutions, enterprises can deliver an exceptional conversational experience to customers & automate business communications. We are experts in creating a better customer experience for any enterprise via Conversational AI. Our customers benefit from a unique combination of in-depth AI knowledge and extensive experience in customer engagement, support, and experience for business applications. Nuacem AI is a global leader in conversational AI automation for contact centers. Its low-code platform enables enterprises to automate customer communications using intelligent voice and chatbots. With precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems, Nuacem AI creates superior user experiences and helps companies reduce support costs and improve scalability.