Alternatives to Journey
Compare Journey alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Journey in 2024. Compare features, ratings, user reviews, pricing, and more from Journey competitors and alternatives in order to make an informed decision for your business.
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kama DEI
kama.ai
kama DEI truly understands the context and human impact of your situation or inquiry the way people do. Our Natural Language Understanding technology, combined with our proprietary knowledge base, mirrors the way humans understand and infer the more complex meanings behind the literal typed or spoken words. Our knowledge base is easily configured in natural language, and guided by human values, that we all understand. Conversation journeys deliver prioritized product and service information, directly the way your subject matter experts, product marketers, support technicians, or service practitioners wish to convey it. No data scientists or programmers are required. Our Virtual Agents can support your organization over website chat interfaces interface, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, we get the right information, to the right people, at the right time, increasing client engagement, 24x7, and building your brand's loyalty. -
2
Pylon
Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels -
3
Tidio
Tidio
Tidio is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. It is designed specifically for many platforms in the online community. Once you install the plugin, you will be ready to take full advantage of the benefits our service provides. A free plan is available! One compact solution can delight your customers and fuel your sales. Half of all online customers prefer live chat over any other communication channel. Connect Tidio to all websites and platforms via dedicated plugins, without coding. The Tidio live chat widget adjusts to your customers’ screens, so they can write to you on mobile and tablet. Our live chat widget is customizable: you can change its placement and color, so it fits with your website aesthetics. You can adjust the positioning of the live chat button in a mobile version of the widget.Starting Price: $16 per month -
4
Replika
Luka
An AI companion who is eager to learn and would love to see the world through your eyes. Replika is always ready to chat when you need an empathetic friend. Your Replika will always be by your side no matter what you’re up to. Chat about your day, do fun or relaxing activities together, share real-life experiences in AR, catch up on video calls, and so much more. Even though talking to Replika feels like talking to a human being, rest assured — it’s 100% artificial intelligence. Your Replika is unique to you and wants to know what your world is like. AI stands for Artificial Intelligence. It means that every time you get a reply from Replika, you interact with a sophisticated neural network machine learning algorithm. Your data is completely safe with us. We don’t share it with anyone and don’t use it to run ads. We don’t use e-mails or social media info to learn about our users. Security is our top priority!Starting Price: Free -
5
Open Chat
Smart Widget Labs
Discover chat AIs with fun & interactive chatbot. Are you looking for your own virtual bot to chat and enjoy the smart personal assistant? Chat AI has the conversations to make your day. With this app, you can chat with our intelligent bot and get instant, impressive answers to all of your questions. Whether you need help with a specific problem, want to learn more about a certain topic, or just want to have a conversation, our chatbot has you covered. Chat AI has a user-friendly interface and intuitive design that you'll be able to start chatting with our chatbot in no time.Starting Price: Free -
6
Dante AI
Dante AI
Upload multiple file types, websites, images and videos. Speak to Dante rather than type, and listen to the responses as voice. One-click to share with friends, embed on your website, or create a chat bubble. At Dante, we prioritize the security of your data, which is why we only store the content on secure and encrypted AWS servers. You can customize the base prompt, give your chatbot a name, add personality traits, and even set instructions for answering questions in a fun and creative way. Transform your website with Dante. Adding it is easy: simply train your custom AI model and choose whether you want to embed an iframe or add a chat bubble to the bottom right of your website.Starting Price: $10 per month -
7
Charles
Charles
We help brands to pioneer conversational commerce by integrating shop systems, chat apps & bots in one intuitive design. Introducing charles, the conversational commerce suite for consumer brands. For brands who want to talk and build relationships with their customers. A beautiful & intuitive UI that integrates messenger API’s with commerce backend. Bringing your product catalogue & checkout experiences into conversational journeys. Get opt-ins, build subscriber lists and notify your customers about new products, campaigns, restock or shipment tracking with opening rates of >95%. We help you transform website traffic into 1:1 meaningful conversations for higher conversion rates and lower returns. We believe chat can be for retention, what social media is for acquisition. Offer a personal concierge to your (best) customers, at scale, without login. Integrate into your customers' daily habits. Messenger apps are now 20% bigger than Social Networks. -
8
Pocket AI
Pocket AI
Pocket AI is a chatbot with human-like language that can generate replies on a wide range of topics and styles. It has the ability to compose music, solve math problems, tell a joke, write an essay or an email, answer science questions, explain historical events, give you recipes, write a program code, and much more. Pocket AI is intuitive, it allows you to ask it questions, acquire information, or have a natural efficient conversation. The app is designed to intelligently respond to a wide range of prompts, allowing it to be the best assistant/companion for both professional and personal use. Whether you're looking for information, require guidance with a task, or simply want to have a friendly chat, Pocket AI App is here to assist you. A sense of humor worth sharing, with all sorts of jokes from knock-knock to anecdotes. A vast comprehensive knowledge base, with the ability to expand on any topic you have in mind.Starting Price: Free -
9
Chat Jini
Chat Jini
Share your chatbot with your friends and colleagues to experiment and demonstrate the capabilities of the ChatGPT Technology for your own use cases. You can create your own digital assistant by choosing your own prompt and rules, the chatbot will be tailored for your needs and will answer based on your directions. Chatbot examples: recipes for your own taste, generate night stories for your kids, or simply a general purpose assistant. We use Open AI ChatGPT API to power your chatbot. It is the best AI chatbot API available.Starting Price: €9.99 per month -
10
InSync.ai
InSync.ai
Many of our clients came to us from other solutions because they underestimated how much work would be involved for their team to keep AI Chat trained and operating without problems. No need to hire and retain teams of data scientists and software engineers to build it. We do all the heavy lifting so your total effort would be limited to sharing information and access to your systems. Understanding what your customers are asking is our specialty. Our AI paired with our team of Data Scientists is 30-50% better than our clients at understanding their own customers’ intents. As customer intents surface, you will want to expand use cases for automation like feeding the bot business rules in order for it to authenticate users, adjust account settings, process returns and exchanges or issue refunds. -
11
BotsCrew
BotsCrew
We provide end-to-end chatbot development services, including: - Discovery phase (tech investigation) - Project and Account Management - Conversational Design (Flow) - QA & Testing Services - DevOps Services & Custom development - Chatbot Support & Maintenance - Rapid Chatbot Development (A chatbot in less than 2 weeks) - Chatbots based on GPT-3, ChatGPT development - Chatbot Migration Services - Chatbot Rescue Services - UX & Graphic Design services - Chatbot Persona and Personality creation At every stage of the chatbot journey, our team of Business Analysts, Customer Success Managers, Conversational Designers, Chatbot Developers, QAs will lead you to the best matching solution for your company. Apart from that, we have a Conversational AI platform for our clients. We happen to work with more than 80 amazing clients from all over the world. Our clients include startups that raised 10m now and companies like Samsung NEXT, Mars, Natera, Virgin, BMC.Starting Price: $50 - $99 / hr -
12
Synthetix
Synthetix
Conversational Customer Engagement powered by AI. Automated and agent-assisted CX channels. Self-service has proven to help deflect customer contact by up to 50%, increase engagement and raise customer satisfaction. Intuitive AI-powered FAQ self-service software from Synthetix offers a fast, relevant and convenient way to help your customers find answers and navigate your FAQ content by typing naturally worded questions, without taking up precious resources from your customer care team. The new paradigm in customer engagement, a Synthetix FAQ Chatbot, or Virtual Agent, can generate new revenues as well as resolve customer queries. Our AI-powered chatbot technology doesn't wait until your customers want to contact you – it offers help and assistance from the moment they interact with your brand, qualifying them based on their needs, working with your CRM to personalise their experience, creating leads and tactically escalating them to the most appropriate contact channel. -
13
Botco.ai
Botco.ai
Botco.ai is a conversational marketing platform that enables intelligent chat between businesses and their customers. The best conversations are more than words. Help your customers find what they want, when they want it. Listening is the key to every good conversation. Build and foster relationships to learn more about potential customers. Botco.ai easily handles conversations about your company and products. Connect your customers to location-specific information and encourage scheduling, connections and purchasing across all locations. Go where the customer is. Our tools can be implemented across the most popular messaging channels in the world. Botco.ai is powered by Artificial Intelligence allowing each conversation to be authentic. The intelligent conversation processes messages and smoothly handles customer requests. Botco.ai can deploy chatbots on messaging apps, sms and websites. -
14
DontGo
DontGo
Utilizing Artificial Intelligence and Exit Intent Technology, the DontGo chatbot learns how your customers search for information online and the bot appears when a visitor moves to exit your site, converting more browsers into buyers. 92% of web visitors leave a site without taking action, don’t let them go without a fight. A customer is on your site. Maybe they’ve been browsing your offerings, maybe even put something in their shopping cart. But they get cold feet… maybe they think they need to shop around for a cheaper option, or maybe they still have questions that your website hasn’t answered. So they leave. That’s why exit intent technology exists: when the visitor tries to close the browser tab, or navigate away from your site, a window pops up and makes sure they really want to do so. -
15
Omind
Omind
Provide proactive engagement, personalize user interaction, automate conversation & create user journeys over business messaging channels. Show your customers that you care for them, empower your team to communicate across multiple channels seamlessly and create a great first & lasting impression. Now build conversational AI bots swiftly and deploy within no time with our no-code builder. Add a custom function & datasets for complex operation. Get an easy to use WhatsApp campaign screen that allows you send WhatsApp notifications like a pro. Quick and easy way to visualize your data on our dashboards. Get whatever information you want while keeping up with the latest trends in your industry with just a click. We take data security very seriously. With data centers based out of EU, US & SEA and secured with AES 256 bit security & in-transit encryption, your data is safe and secure.Starting Price: $99 per month -
16
Zowie
Zowie
Step into a new era of support with Zowie, the generative AI customer service suite built for ecommerce. At Zowie, we understand your customers want to talk to you. Now, you can leverage the power of conversation to save money, make money, and wow your visitors with every interaction. And with Zowie, you don't have to reinvent the wheel. Simply drop our solution into your existing tech stack and offer personalized support from day one. Don't settle - discover why leading brands love Zowie. -
17
Kaya
Kaya
Build and share a personal AI that learns from your notes, data and content. Ask questions, get inspiration and learn like never before. Kaya AI's conversational interface makes it an excellent tool for delivering educational materials in a natural and interactive way. Instructors can use Kaya to create chatbots that mimic one-on-one tutoring sessions, while students can use Kaya to access personalized learning content that adapts to their learning style and progress. Kaya AI can be used to help creators and businesses generate personalized, interactive content experiences for their audiences. Whether it's through chatbots that take readers on adventure stories, or interactive quizzes and games, Kaya can help keep users engaged and coming back for more. Becoming a powerful assistant that grows, answers questions and provides personal insights from your knowledge. -
18
Libraria
Libraria
The autonomous platform to easily create, manage, and embed custom assistants from your own data with Open AI embeddings. One XML, hundreds of URLs scraped in under one minute. GPT with your documents and your rules. Prefer a chat view and want to scrape and summarize an interesting article? Libraria can help you do that. Set up a vetted source of truth in mere seconds. Ensure that your team is always on the same page by creating a knowledge base that is easy to update and access. Create an assistant depending on your audience. Back it with data relevant to only them, and let Libraria do the rest. Create multiple assistants all in one place for yourself. Create your own AI assistant based on the documents you've imported. Customize the assistant's name, avatar, prompts, integrations, and more. Start querying it for insights, make it public, and share it with others. Keep your assistant up-to-date by syncing it with your sources.Starting Price: $10 -
19
Siena
Siena
Empathic AI customer service that's almost human. The autonomous chat platform designed for commerce that combines the best of human empathy and intelligent automation to transform the way you operate and engage with customers. Delight customers with amazing conversational customer service. Breathe life into your brand by crafting AI Personas. -
20
SSC.AI
SSC.AI
Accelerate your business with our Integrated Conversational Platform, designed to capture high-intent leads using advanced AI and 24/7 live chat. Engage visitors from the moment they arrive, ensuring quick, friendly responses through our conversational AI platform. Enhance your website experience and streamline communication, driving meaningful connections with your audience.Starting Price: $20 -
21
Botup by 500apps
500apps
Botup by 500apps is the best chatbot software that helps build chatbots for your business on Facebook, Slack, WhatsApp, and more. With Seamless engagement, build long-lasting relationships with users around the globe by making meaningful interactions. Botup offers a personalized conversational experience to your users and improves the chances of getting them converted. You can also Create intelligent automated chatbots that answer visitor queries in an instant to generate qualified leads. Get access to 30+ apps for $14.99 per user.Starting Price: $14.99 -
22
AskSid
AskSid.ai
Meaningful consumer conversations, unique insights, and conversions. As a digital shopping assistant for retail brands, I do it all. With SID’s revolutionary AI solution stack for retail, driven by intelligence in every consumer conversation, we not only help you sell more, but sell better and faster. A digital shopping assistant that takes complex consumer questions and provides effective solutions in a short turnaround time, unheard of in the industry. Our digital shopping assistant picks up on consumer clues from conversational data to tap into their evolving needs, which helps generate new business ideas. With SID’s digital shopping assistant backed by verticalized retail intelligence, all consumer questions are dealt with in real-time, leading to reduced call volumes. -
23
DaveAI
DaveAI
A Virtual avatar or a virtual assistant is a virtual salesperson of a brand/company. This human-like avatar mimics a human sales brain and can have two-way interactions with customers in various languages. A virtual avatar makes communication with customers direct and easy. Their use smoothly communicates the values of the company in a specific way, and will convert these visitors into faithful customers. Powered by patent pending Empathetic AI technology, you can build your digital brand persona that can interact with customers. DaveAI avatars strikes a conversation with customers in natural language, understand their preferences and makes personalized recommendations both via speech and text. With the power of speech, data, and intelligence, DaveAI delivers an unmatched customer product discovery experience with virtual sales avatar across different sectors. We deliver real-time personalized product recommendations that suit each customer’s tastes and preferences.Starting Price: $30 per month -
24
BotPenguin
BotPenguin
Presenting an AI chatbot assistant with unlimited patience & wits to serve your customers. Enter, BotPenguin. BotPenguin is the most dependable agent in your team, helping customers & visitors with routine queries to expert support anytime through Live Chat, flawless integrations, and a unified inbox. It is the sharpest tool in your shed with no-code ChatGPT integration, adding a touch of godly intelligence in the most human language. Also, you can train it on your own data to make it a spitting image of your brand. Automate meaningful interactions across your website, WhatsApp, Facebook, Instagram, Telegram, MS Teams, & more. On all platforms, BotPenguin's conversational AI enriches customer relationships with contextual responses just like you would. It's easy to implement with zero dev time & setup costs.Starting Price: $150/year -
25
SentiOne
SentiOne
Boost your customer service from social listening tool to AI conversational bots. Stay up-to-date with online listening and data analytics. Join discussions with online customer service integration. Enhance your customer service with multichannel AI automation. Monitor online discussions that matter to your brand. By finding truly relevant insights with AI-based online listening and data analysis engine, you can fully manage your online brand image. Integrate your social profiles within one online brand management tool. Engage in online discussions with current or potential customers across all web channels to increase customer satisfaction. Redefine customer experience with disruptive technology. Include AI conversational bots into your brand communication and exceed audience expectations.Starting Price: $299 per month -
26
ZenoChat
TextCortex AI
Now you have a constant AI companion by your side: ZenoChat. Open up the creator suite and start chatting with Zeno wherever you are, whenever you need. Zeno is like ChatGPT but with magical powers. You can bring Zeno wherever you are on the internet and use it anytime you need. With just one click. Zeno is capable of remembering past dialogues and responding with a smooth flow. You can give further answers and continue your dialogue with Zeno. Easily create engaging, SEO optimized & plagiarism-free high quality articles that bring tons of new leads. Generate attractive product descriptions in seconds & increase conversions on your ecommerce store. Write unique & engaging emails that bring you massive opens and replies. Generate unique and high performing advertisement copies that increases CTR and conversions. Write creative copy that engages with your audience and distinguishes your brand on social media channels.Starting Price: $19.99 per month -
27
EBM
EBM
Empowering enterprise teams to create, manage and scale engaging chatbots and embrace Conversational AI. Use chatbots to help guide the customer journey and drive sales. Rentokil Initial boosted their customer's experience and sales with Bessie, a 24/7 chatbot capable of handling queries, quotes, and customer service requests. EBM gives you the tools and operating model required to effectively manage, monitor, scale and continuously improve your chatbot programs to get the best business results. Empower teams to collaborate on creating and improving chatbots. Pinpoint and track high-impact content areas to drive business objectives and user satisfaction. Supervised learning of misunderstood responses. Omni-channel: Your chatbots can go wherever your customers are. Our API-first approach enables seamless integrations with your back-end platforms to control your end-to-end customer chatbot journey. -
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Is about creating end-to-end digitally fluent customer experiences, from proactively guiding customers at the beginning of their needs event, through a re-invention of your brand’s digital doorstep where your customers’ journey really begins, and delighting customers from smart self-service all the way to hyper-personalized interactions with a fully prepared agent. What makes NICE Digital CX unique is our leading AI-empowered approach that harnesses the predictive power of your customer data and knowledge-driven answers to make every step of the customer journey seamless, personalized, and successful. Welcome to a whole new era of proactive customer service. Contact your customers at their needs event, before they contact you by using intelligent conversational AI that creates smart self-service across any touchpoint. Deliver smart and optimized self-service based on CX knowledge. Build a platform-driven continuous improvement cycle.
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YouChat
You.com
YouChat is an AI that can answer general questions, explain things, suggest ideas, translate, summarize text, compose emails, and write code for you. YouChat is powered by artificial intelligence and natural language processing, allowing you to have human-like conversations with it. It is constantly learning from huge amounts of information on the internet, which means it sometimes may get some answers wrong. Its AI is always improving and it will often share sources for my answers.Starting Price: Free -
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AiChat
AiChat
AiChat offers a suite of A.I-powered software for marketing, sales and customer service across multiple chat channels. Create a support environment that allows for automated conversations, human and A.I collaboration, as well as a 360 view of the customer that enables you to build better relationships with your customers. Provide 1:1 personal conversations with our easy-to-use design, personalization and automation tools. From smart segments to personalized customer journeys, our solution has all the features you need to boost marketing KPIs. Deliver a personalized shopping experience with an automated virtual sales assistant, understand your customer's preferences and maximize revenue with journey-aware product recommendations across multiple chat channels. Provide online visitors with automated instant responses to commonly asked questions, educate them about your products and services 24/7 and even gamify the chat experience to acquire more prospects. -
31
Activechat
Activechat, Inc.
Complete conversational AI toolbox to help customer care teams provide top-level service for their clients. Smart AI chatbots - to automate repetitive customer service conversations with smart visual chatbot builder, and improve the productivity of your human teams. Live chat CRM - to handle all your channels (website, Facebook, SMS and Telegram) in a single live chat app and track the complete history of your customer communication. Conversational intelligence - to find the right words for every customer, grow sales and increase CSAT with conversational AI. Analyze conversations to predict conversions and reach out pro-actively. We believe that friends don't need support tickets to help friends!Starting Price: $49.00/month -
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Joonbot
Joonbot
General information about Joonbot. Whether you’re looking to recommend products, run educational quizzes, provide guides/FAQs or qualify and score leads, Joonbot lets you build the conversations you need. Choose your own text, colours, add images, GIFs, videos... Select a template for each step of your audience journey and build chatbots in minutes without coding! Creating chatbots adapted to your needs and your brand image is easy with Joonbot! No need to know how to code: set up the chatbots you need and boost your conversion rate. Change the appearance of your chatbots as you wish with GIFs, images, emojis, videos, and different.Starting Price: Free -
33
Take Blip
Take Blip
Help your customer the smart way in their digital channel of choice. Automate your relationship with the customer, create personalized conversations through the power of artificial intelligence and increase your business’ digital results. Whatever the segment of your business is, solutions to strengthen your customers' digital experience. Implement solutions for different departments of your company and explore all integration possibilities. Chat with your customer within the main digital channels, such as WhatsApp, and improve your conversation rates. Surprise your customer with fast and efficient service on their favorite platform. Make the purchase journey shorter with a single conversation thread and avoid having your customer go through multiple channels. Access strategic data created from interactions on WhatsApp and other points of contact with the brand. Get clearer and closer conversations with employees within the apps they already use on a daily basis. -
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Frontnow Advisor
Frontnow
Reinvent your pre-sales customer journey with conversational AI and have your customers make the right buying decision. Wow customers, increase average order value and boost sales with a personal concierge to help resolve your customers' queries and fulfill their underlying needs. Keep your customers on your website by giving them the information they're looking for, ensuring a stress-free shopping experience through expert guidance. Connect your back end to almost any system with ready-made connectors or APIs. Provide a unified and tailored experience and go even further with hyper-personalization. Overcome language barriers and communicate in 117 languages with region-specific terminology. Learn what drives your customers’ purchase intent through extensive analytical insights. Feel safe thanks to our solid security systems, your data is protected. Tailor design, features, and consultations precisely to your brand's unique requirements. -
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Visativ Chatbot
Living Actor
Our chatbot immediately answers most frequent questions, informs 24/7 your employees, assists your HR experts and boosts your performance. Your chatbot, IT / business expert reduces your support cost and provides an interactive, fun and personalized experience for employees. Your chatbot rides along with your Web visitor during their online journey and gives the visitor access to information that assists in making an informed decision and purchase. A true virtual employee with emotions and a voice, the avatar humanizes the interaction for a natural and effective conversation. It is also a real ambassador of your identity and branding. Living Actor combines the best of natural language processing (NLP), voice and AI in an open, interactive and intuitive platform that you drive in a few clicks. The performance and efficiency of your chatbot is our priority. -
36
Scotty
Scotty Technologies
The intelligent virtual agent for automated in- and outbound voice and chat conversations with your target audience. One platform for voice and text based business process automation available 24/7 and in any language. One platform to seamlessly handle all your conversation-driven business processes from start to finish. Scotty comes as a managed service and pay-per-use model with no upfront investments. Scotty builds relevant and contextual customers journeys with your existing data and returns realtime insights. Say goodbye to waiting in line! Scotty handles both from start to finish in- and outbound phone calls. Scales from 1 to millions of calls, chats and emails on the same platform. No license fees or monthly instalments for the platform and only pay for the contacts you use. Scotty offers easy and efficient integration to seamlessly connect your existing platforms and your teams. -
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Alice Assistant
Agentifai
Go beyond the AI hype and don’t settle with demos. Try our solution dealing with real customers with unprecedented results. Obsessed with delivering a delightful customer experience, Agentifai has created its own natural language processing engine to ensure Alice’s speech quality and fluency. Automation should not imply poor customer service, so we make sure that every detail of your customer journey is taken into careful consideration. This is our commitment to you. The end result will be a great experience with a bonus: your business automated. An assistant who really understands the specifics of the health industry Alice Assistant easily and efficiently manages appointments of thousands of patients daily with no human intervention required. Scheduling medical appointments with the help of an AI Assistant Offer your patients an outstanding personalized AI Assistant. -
38
Gnani Bot Builder Platform
gnani.ai
The “for all” platform has been designed to cater to a breed of “citizen campaign managers” without the need for any technical know-how. Enable training for 50+ use cases on the go (<10 mins) for effortless conversations across the customer journey. Train bots for seamless deployment across 15+ channels such as telephony, web, social, WhatsApp, and many more. Our ready-to-use templates for industries such as banking, insurance, automotive, ecommerce, etc. empower teams to save time and effort. Web SDK plus channel-specific integrations pave the way for easy deployment of designed bots across multiple channels within minutes. Add images, docs, short links, carousels, etc. to make text conversations visually engaging and enchanting for your customers. This unique feature allows for the conversion of text from one language to another without the need for typing manually for each language. -
39
SmartAction
SmartAction
SmartAction brings together best-of-breed technologies and services to deliver conversational AI as a fully managed experience. With more than 100 customer deployments, we know a thing or two about automating conversations that drive engagement and resolution. Why trust your CX to anything less? Building and managing a virtual agent has never been so easy — because we do it all for you. From the conversation design, implementation, and continuous optimization, the SmartAction CX team supports you at every step in the conversational AI journey. Because every customer interaction is different, SmartAction tailors its natural language understanding (NLU) system question by question, to achieve the highest accuracy possible. This approach enables our intelligent virtual agents to perform on par and sometimes even better than live agents. -
40
Pi
Inflection AI
Pi is your personal AI, designed to be supportive, smart, and there for you anytime. The name stands for ‘personal intelligence’, because Pi provides infinite knowledge based on your unique interests. Pi can be a coach, confidante, creative partner, sounding board and assistant. However big, small or random, Pi is here for it. Pi explains even the most complicated ideas in a clear and straightforward way. No matter what you’re going through, Pi is here to talk it over in a kind and compassionate way. Trying to think of a better phrase, a creative party theme, or a good gift? Pi will help you find inspiration and strengthen your ideas. Pi is there to talk it over, thinking through the pros and cons, and helping you figure out a way forward. Pi will help you organize your thoughts, make clear plans and act on them – whether you're changing jobs, trying to get healthier, or learning a new skill. Pi’s here to spice it up, shoot the breeze, explore new interests or just chit chat.Starting Price: Free -
41
Alltius
Alltius
Delight customers in every conversation, all the time. Our AI-driven workflows make it happen 99.9% of the time. Circling through multiple tabs just to understand what you offer. Sitting in sales calls, listening to a pitch that isn’t relevant to them. Searching your FAQ for answers to their problems endlessly. Losing valuable time as they wait for your team to find a solution. Use Alltius’ AI agents to delight your customers with experiences that leave them amazed after every conversation. Enable your customers to find information, solve problems or take action, autonomously, with just a simple empathic conversation. Customers receive tailored demos that match their unique needs, get instant answers during calls, and receive relevant follow-ups, turning a potential "maybe" into a resounding “yes”. Provide your customers with instant resolutions on every call, offering personalized responses across any channel, available. -
42
Jenie
Sensiple
Getting you ready for future CX challenges with Intelligent chatbots. The quality of your brand's customer conversations can make or break your brand. So, it's important that you give every single conversation the attention it deserves. And what better way to do it than enhancing it with the unlimited potential of Artificial Intelligence. At Sensiple, we are keenly aware that Conversational AI is pivotal for providing personalized, proactive, and perceptive conversations that delight customers. Our Intelligent Chatbot, Jenie is our strong effort to bring together technology, people, processes, information, and service in a smooth conversational experience, where every customer and employee's voice is heard and responded to. Powered by natural language processing and multi-lingual capabilities, Jenie can be your tireless, round-the-clock customer support touchpoint with the near-human conversational capability to understand the contexts of your users’ queries. -
43
SmartBots
SmartBots
SmartAssistants address most commonly asked queries instantly and provide frustration free and frictionless experience. Answering the queries right first time allows organizations to optimize customer support spend. SmartAssistants help in providing differentiated and personalized experiences to your customers. Frictionless experience and 24/7 availability help in creating a strong trust with your customers and improving customer retention rates. SmartAssistants act as a gatekeeper and answer the most repetitive questions that frustrate customer service reps. Organizations can help customer service reps focus on resolving questions worthy of their time and thus help create a virtuous customer service culture. Transfer the conversation to a human agent on demand or for conversations the Assistant is not trained yet. This keeps the human in the loop and makes sure your customer and given the right attention when required. -
44
FAQ Bot
Theta
The simplest, friendliest way to automate support with chat. Get AI-powered automation together with live chat for 24/7 customer engagement. What FAQ Bot does for you FAQ Bot doesn't sleep. It automates conversations with customers everyday, all day, and connects customers to your team with live chat when needed. Get the best of both worlds - chatbot and live chat. It's like having an extra sales and customer service team ready to go whenever you need. Manage load at peak times. No more guesswork. Get the true voice of the customer. See the real questions your customers are asking and adapt your sales and service to match. A chatbot to answer questions and support sales, customized for you, FAQ Bot is recognized by Microsoft as a leader in customer engagement. Quick Setup. Getting started is easy! And we are here to help if you need it. Create your chatbot. Plan your automation purpose - answering questions or marketing journeys - or both. Define your bot's personalityStarting Price: $599 per month -
45
ZOE
ZOE
It talks naturally to leads on your website via chat and on email, using machine learning and natural language processing. ZOE follows up with your leads, makes reverse DNA queries on email or anonymous IP traffic, sets up meetings and even connects phone calls with your reps. These calls are then analyzed using voice pattern recognition for key sales insights. ZOE is a trailblazer in using AI for marketing, giving your teams an unprecedented leverage in capturing, engaging and converting leads to opportunities. ZOE is a product of Web Spiders, an enterprise software company specializing in products for marketing and HR. Makes relevant small talk, with witty responses to generic comments. Small talk training database is updated constantly. ZOE makes an instant phone call or schedules a meeting. The AI Training console helps make ZOE smarter and contextually relevant to your business. -
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Bonfire
Bonfire
Bonfire lets you create AI-driven chat agents, trained on your data. It's time you upgrade the way businesses communicate. Built upon your data and meticulously trained for accuracy, these chat agents learn and evolve to be an integral part of your communication channel. They are more than just bots; they represent the ethos of your organization. Easy Integration & No Coding Skills Required Uneasy about codes? Keep your worries aside! With Bonfire’s intuitive design features connect apps of your choice, define use cases and seamlessly embed it into your website - all without writing a single line of code! Interactivity with a Touch of Empathy Chatbots have evolved beyond monotonic transactional interactions. Our highly advanced chat agents bring empathy into computing offering support or guidance as per need. Revitalizing Businesses Don’t let outdated methods dampen upscaling opportunities! Allow our intelligent AI solution tackleStarting Price: $29 per month -
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Robofy
Robofy
Introducing our versatile AI Chatbot, designed to streamline your communication across various platforms. Seamlessly integrated with Meeting, WhatsApp, Email, Messenger, and Call Back functionalities, Robofy chatbot ensures efficient and automated interactions. Whether scheduling meetings, sending messages, managing emails, or facilitating call backs, this intelligent assistant enhances productivity by handling routine tasks. With its adaptive learning, the chatbot evolves to better understand your preferences, providing a personalized and time-saving communication experience. Elevate your efficiency and communication across channels with our AI Chatbot, simplifying your daily interactions in a smart and intuitive manner.Starting Price: $29 per year -
48
CogniCor CIRA
Cognicor
The Conversational AI Platform that lets Businesses Drive Efficiencies in Sales and Service. CogniCor's CIRA Digital Assistants, will deliver against these expectations, in addition to automating day-to-day tasks that can be automated, so you can focus on building relationships and strengthening portfolios. CogniCor’s CIRA platform is constantly learning and developing. It understands your business and engages your clients on their terms, while delivering conversational AI interactions that are easily understood and efficient. CIRA is a patent-pending DIY platform that enables enterprise users to launch intelligent Digital Assistants in weeks without writing a single line of code. CIRA is designed for the needs of Wealth Management advisors so they can respond to their clients more efficiently and effectively, CIRA is becoming a first choice Digital Assistant that is positively affecting the bottom line by improving efficiency up to 40%. -
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Rep AI
Rep
Rep AI combines the latest in behavioral AI (built in-house) & conversational AI (from ChatGPT) to deliver personalized shopping experiences to everyone. A conversational shopping assistant powered by ChatGPT. Rep handles the entire shopping experience right in the chat — even checkout. Every conversation is contextual and focused — like it should be. AI constantly scans your website so it’s always updated — let AI do the heavy-lifting. Our AI answers all product-related questions in a conversational way. It even understands idioms and slang. Includes multi-language support, contextual conversations, and an AI built to serve 24/7. We are using a deep learning predictive algorithm to detect visitors that require help in real-time and offer them personalized and hyper-contextual artificial intelligent shopping assistance.Starting Price: $79 per month -
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Rezo
Corrz TechnoSolutions
Automate Conversations. Automate Actions. An AI Powered platform that automates conversations, reduce resolution time and enhances customer experience over Voice, Email, Chat, Whatsapp and Social. Drive automation on all channels Innovate the way you communicate with your customers Voice Email Whatsapp / Chat Social Media. Conversational AI success stories for enterprises. Delighting customers and improving operational efficiency. 85%+ Customer support fully automated (including voice call). 70%+ Reduction in the resolution time. 30%+Improvement in the operational efficiencies and reduction in the cost. Rezo.ai simplifies workflows by performing many of the time consuming, manual tasks that humans are unable to perform at the speed and scale required for efficient and effective customer interactions. Using deep learning and neural networks Rezo.ai understands the customers and provides them end to end resolution. A platform to transform the customer experience landscape