Alternatives to Intelswift
Compare Intelswift alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Intelswift in 2026. Compare features, ratings, user reviews, pricing, and more from Intelswift competitors and alternatives in order to make an informed decision for your business.
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Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. -
2
Sendbird
Sendbird
Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions. -
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Assembled
Assembled
Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions. -
4
Podium
Podium
Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.Starting Price: $399 per month -
5
StackAI
StackAI
StackAI is an enterprise AI automation platform to build end-to-end internal tools and processes with AI agents in a fully compliant and secure way. Designed for large, regulated organizations, it enables teams to automate complex workflows across operations, compliance, finance, IT, and support without heavy engineering. With StackAI you can: • Connect knowledge bases (SharePoint, Confluence, Notion, Google Drive, databases) with versioning, citations, and access controls • Publish AI agents as chat assistants, advanced forms, or APIs integrated into Slack, Teams, Salesforce, HubSpot, or ServiceNow • Govern usage with enterprise security: SSO (Okta, Azure AD, Google), RBAC, audit logs, PII masking, data residency, and cost controls • Route across OpenAI, Anthropic, Google, or local LLMs with guardrails, evaluations, and testing • Deploy in multi-tenant cloud, dedicated cloud, private cloud, or on-premise -
6
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.Starting Price: $140 per month
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7
Kore.ai
Kore.ai
Kore.ai is an enterprise AI platform that enables organizations to build, deploy, manage, and optimize AI agents for customer service and employee productivity use cases. Its Agent Platform, known as Artemis, provides the foundation for creating AI-powered applications, intelligent workflows, and enterprise-grade automation solutions. The platform includes pre-built applications for industries such as banking, healthcare, retail, human resources, recruiting, and IT support. Organizations can also leverage AI agent builders, enterprise search, orchestration tools, and marketplace integrations to accelerate development and deployment. Kore.ai is designed to support large-scale enterprise environments with strong governance, administrative controls, and integration capabilities. By combining AI agents, automation, and business process intelligence, Kore.ai helps enterprises improve operational efficiency and customer experiences. -
8
Zapier
Zapier
Zapier is an AI-powered automation platform designed to help teams safely scale workflows, agents, and AI-driven processes. It connects over 8,000 apps into a single ecosystem, allowing businesses to automate work across tools without writing code. Zapier enables teams to build AI workflows, custom AI agents, and chatbots that handle real tasks automatically. The platform brings AI, data, and automation together in one place for faster execution. Zapier supports enterprise-grade security, compliance, and observability for mission-critical workflows. With pre-built templates and AI-assisted setup, teams can start automating in minutes. Trusted by leading global companies, Zapier turns AI from hype into measurable business results.Starting Price: $19.99 per month -
9
Intercom
Fin
Intercom is an AI-first customer service platform that enables businesses to deliver personalized and efficient customer support across multiple channels. Founded in 2011, the company offers a comprehensive suite of tools, including the Fin AI Agent, which provides instant, accurate answers to customer inquiries 24/7. Intercom's platform also features AI Copilot, assisting support agents with real-time solutions, and AI Analyst, offering insights and recommendations for support leaders. Trusted by over 25,000 global organizations, including Atlassian, Amazon, and Microsoft, Intercom facilitates over 500 million messages per month, enhancing customer interactions and support efficiency. Headquartered in San Francisco, with offices in Chicago, Dublin, Sydney, and London, Intercom continues to innovate in the customer service industry.Starting Price: $29/seat/month -
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Cognigy.AI
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy -
11
Lindy
Lindy AI
Lindy is an AI-powered assistant designed to streamline various professional tasks by integrating seamlessly with numerous applications, including Gmail, Zoom, and Twilio. It enables users to automate workflows such as email management, customer support, scheduling, CRM data entry, lead generation, and outreach, thereby enhancing productivity and efficiency. Lindy's user-friendly interface allows for the creation of AI agents in minutes, facilitating the automation of complex processes without the need for coding expertise. Additionally, Lindy offers customizable templates tailored to specific needs, such as medical scribing, where it transforms clinician-patient interactions into accurate, comprehensive notes in real-time. By leveraging Lindy's capabilities, professionals can focus more on critical aspects of their work, confident that routine tasks are handled efficiently.Starting Price: $49.99/month -
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Jamix
Jamix
Jamix is an AI-powered platform that unifies enterprise data to enhance sales, customer support, recruiting, and HR operations. By integrating seamlessly with your existing applications, Jamix enables complex analysis and provides real-time, AI-driven insights through a simple chat interface. Its AI agents assist in tasks such as drafting job descriptions, evaluating applications, and summarizing interview results, streamlining workflows and improving efficiency. Jamix is SOC 2 Type II certified, ensuring the highest standards of data security and privacy. -
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Salesforce Agentforce
Salesforce
Humans with Agents drive customer success together. Build and customize autonomous AI agents to support your employees and customers 24/7. An Agentforce Agent is a proactive, autonomous application that provides specialized, always-on support to employees or customers. They're equipped with the necessary business knowledge to execute tasks according to their specific role. Agentforce Service Agents engage customers autonomously across channels 24/7 in natural language. They resolve cases swiftly and accurately because every answer is grounded in trusted data. Set your Service Agent up in minutes using prebuilt templates, or customize fast with low-code. Define clear security guardrails and when to seamlessly escalate to human employees. Agentforce SDRs autonomously answer product questions, handle objects, and book meetings for sales reps. They act and respond accurately, with responses grounded in your business data. -
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Outverse
Outverse
Outverse is an AI-driven platform designed to alleviate customer support bottlenecks by autonomously resolving up to 80% of complex support queries and efficiently managing the remainder through seamless hand-offs to support and success teams. The platform features an AI Agent capable of processing billing changes, subscription refunds, and account administration tasks for authenticated users, ensuring actions are executed promptly and accurately. For intricate issues, Outverse offers an Internal Copilot equipped with customizable playbooks, enabling support teams to automate common workflows and expedite resolution times. The system also supports pain-free escalation and hand-offs by setting custom rules that direct customer conversations to the appropriate team or agent, ensuring critical issues receive immediate attention. Outverse is particularly beneficial for highly regulated industries, teams experiencing high ticket volumes, and companies with complex software products. -
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Automation Anywhere
Automation Anywhere
Automation Anywhere is the leader in Agentic Process Automation (APA), putting AI to work across organizations. The company’s platform is powered with specialized AI agents, generative AI, and offers process discovery, RPA end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation.Starting Price: $750.00 -
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Microsoft Copilot Studio
Microsoft
Microsoft Copilot Studio is a comprehensive platform that enables users to create and manage AI-driven agents tailored to specific business needs. Utilizing low-code and generative AI capabilities, it allows for the design of agents that can access internal knowledge bases, execute actions through a wide array of data connectors, and operate autonomously to enhance productivity. These agents can be seamlessly deployed across various channels, including Microsoft 365 applications, internal websites, and mobile apps, ensuring integration into existing workflows. Copilot Studio also offers robust governance features, providing IT departments with centralized control over usage, analytics, and security policies.Starting Price: $200 per month -
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Beam AI
Beam AI
Beam AI is the leading AI automation platform, already deployed by Fortune 500 companies and startups. It helps enterprises become AI native by building and deploying production-ready AI agents that actually work. Unlike typical AI solutions that fail in production, our agents thrive in real business environments, specially for HR and Finance use-cases. With Beam, you get measurable automation results from week one.Starting Price: Starting from $49 (Pro Plan) -
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byVoice
byVoice
Automate customer interactions with our comprehensive Conversational AI Platform that includes both voice and text solutions tailored to your business needs. byVoice is a dynamic and innovative software development company specializing in advanced B2B solutions. With expertise in cloud-based technologies, AI tools, and Unified Communication systems, we drive business efficiency and growth. Our experienced team is committed to our clients' success, valuing reliability and delivering tailored solutions for unique needs and goals. -
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Sprinklr Service
Sprinklr
Sprinklr Service is an enterprise-grade customer service and contact center platform built on a unified customer experience management architecture that consolidates customer interactions across 30+ channels, including social, messaging, live chat, email, voice, and communities, into a single agent desktop with omnichannel routing, case management, and real-time context so agents can deliver consistent, seamless support. It combines AI-powered agent assist, intent-aware routing, conversational IVR, self-service knowledge bases and bots, and supervisor and analytics dashboards to increase agent productivity, improve first-contact resolution, and drive higher customer satisfaction by unifying conversations, insights, and workflows. Sprinklr’s customer self-service features guide customers through automated FAQs and AI chatbots to reduce agent workload, while integrated analytics and reporting provide 360° visibility into agent performance. -
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TalkToAgent
TalkToAgent
TalkToAgent is an AI-powered platform that enables businesses to automate visitor interactions, handle inquiries, capture leads, and deliver real-time results without the need for coding. It offers uninterrupted 24/7 engagement for every visitor, providing swift and intelligent responses that surpass traditional chatbots. It ensures around-the-clock selling by managing visitors day and night, guaranteeing no leads are missed. TalkToAgent engages visitors with AI-powered responses tailored to specific industry needs, effortlessly converting them into valuable leads. Businesses can fully personalize the widget to reflect their brand, creating a cohesive and engaging customer experience. Additionally, the platform provides insightful analytics, including chat data insights like landing page performance and visitor demographics, to refine engagement strategies and drive growth.Starting Price: $49 per month -
21
Teammates.ai
Teammates.ai
Teammates.ai offers fully autonomous AI solutions designed to manage entire job functions, such as customer service and sales, across more than 50 languages. These AI teammates are capable of handling complex tasks, including responding to customer inquiries, processing transactions, and managing follow-ups, thereby enhancing operational efficiency and scalability. By integrating seamlessly into existing workflows, Teammates.ai enables businesses to automate routine processes, reduce operational costs, and focus human resources on strategic initiatives. The platform's AI agents are designed to adapt and learn from interactions, ensuring continuous improvement in performance and customer satisfaction. With a commitment to transforming the workplace through collaborative intelligence, Teammates.ai provides a scalable solution for businesses aiming to enhance productivity and global reach. -
22
Agenthost
Agenthost
Agenthost is an all-in-one platform that enables users to create, train, and monetize AI agents without requiring coding skills. It allows the development of chatbots capable of handling customer inquiries across various channels, including websites and email, as well as AI-powered sales assistants to qualify leads and drive business growth. Users can deploy agents to email addresses, embed them on websites, or host them on custom domains, ensuring accessibility across multiple platforms. The platform supports integration with over 6,000 applications via Zapier, facilitating workflow automation and enhancing operational efficiency. Customization options include personalizing the agent's appearance and behavior to align with brand identity and setting up monetization through plans and subscriptions powered by Stripe. Agenthost also offers built-in analytics to monitor agent performance and user interactions, providing insights for continuous improvement.Starting Price: $29.99 per month -
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Nurix
Nurix
Nurix AI is a Bengaluru-based company specializing in the development of custom AI agents designed to automate and enhance enterprise workflows across various sectors, including sales and customer support. Nurix AI's platform integrates seamlessly with existing enterprise systems, enabling AI agents to execute complex tasks autonomously, provide real-time responses, and make intelligent decisions without constant human oversight. A standout feature is their proprietary voice-to-voice model, which supports low-latency, human-like conversations in multiple languages, enhancing customer interactions. Nurix AI offers tailored AI services for startups, providing end-to-end solutions to build and scale AI products without the need for extensive in-house teams. Their expertise encompasses large language models, cloud integration, inference, and model training, ensuring that clients receive reliable and enterprise-ready AI solutions. -
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Thankful
Thankful
Trained and tailored for your business, Thankful’s AI agent works within your existing helpdesk to effortlessly resolve large volumes of customer queries across email, chat, SMS, and in-app channels. With the ability to understand, connect, solve, personalize, and inform, Thankful’s AI agent delivers a human-like service experience with machine-like speed and expertise that’s born to scale. Thankful’s agent assist delivers AI intuition for your human support staff, saving them time and effort by collating all the relevant information and even suggesting responses and next actions. With real-time data, reports and alerts, from the voice of the customer, every customer problem becomes an opportunity for the brand to improve the customer experience. -
25
Lyzr
Lyzr AI
Lyzr Agent Studio is a low-code/no-code platform for enterprises to build, deploy, and scale AI agents with minimal technical complexity. Built on Lyzr's robust Agent Framework - the first and only agent framework to have safe and responsible AI natively integrated into the core agent architecture, this platform allows you to build AI Agents while keeping enterprise-grade safety and reliability in mind. The platform allows both technical and non-technical users to create AI-powered solutions that drive automation, improve operational efficiency, and enhance customer experiences—without the need for extensive coding expertise. Whether you're deploying AI agents for Sales, Marketing, HR, or Finance, or building complex, industry-specific applications for sectors like BFSI, Lyzr Agent Studio provides the tools to create agents that are both highly customizable and compliant with enterprise-grade security standards.Starting Price: $19/month/user -
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Mendable.ai
Mendable.ai
Mendable is an AI-powered platform that enables businesses to create custom chat applications by integrating their technical resources, such as documentation and knowledge bases. This facilitates the development of AI assistants capable of addressing customer and employee inquiries, thereby reducing support workloads and enhancing user engagement. The platform supports seamless integration with various data sources, including GitHub, Notion, Confluence, and more, allowing for efficient data ingestion and synchronization. Users can customize their AI models by selecting base models like GPT-3.5-Turbo or GPT-4, and refine responses through answer correction and prompt editing to align with their brand's voice and reduce inaccuracies. Mendable offers enterprise-grade security features, such as SOC 2 Type II certification, Single Sign-On (SSO) support, role-based access control (RBAC), and options to bring your own key or model (BYOK/BYOM), ensuring data protection and compliance. -
27
Microsoft 365 Copilot Chat
Microsoft
Microsoft has introduced Microsoft 365 Copilot Chat, a free AI-driven chat service designed to enhance workplace productivity. Powered by OpenAI's GPT-4, Copilot Chat allows users to create and utilize AI agents for tasks such as automating processes and managing email inboxes. These agents, previously exclusive to the full Microsoft 365 Copilot subscription, can now be accessed through Copilot Chat. Users can develop custom agents using Copilot Studio, with usage priced on a pay-as-you-go basis or through consumption packs. Agent interactions are measured in messages, with costs ranging from 1 cent for simple responses to 30 cents for accessing work data via the Microsoft Graph. This initiative aims to familiarize businesses with AI tools, encouraging adoption of the comprehensive Microsoft 365 Copilot suite, which remains available at $30 per user per month.Starting Price: Free -
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Percept.AI
Percept.AI
Your automated support solution that enables brilliant experience and excellent service at scale. Deflect up to 60% of your incoming customer requests even before tickets are created with instant responses at a fraction of the cost. Your Percept.AI agent will seamlessly hand over complicated tickets to your human team with rich conversation context summarization to empower your agents to resolve tier two and three cases 5-10x faster. Gain an advantage by having a holistic report of your customers’ intents with context-aware analytics, and anticipate customer issues before they happen. Best-in-class natural language understanding ability with over 95% AI accuracy, powered by our proprietary technology built by AI experts from Google/FB/Amazon/Y-Combinator. -
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Relevance AI
Relevance AI
Relevance AI is a leading platform that empowers businesses to build and manage autonomous AI agents and multi-agent teams, enabling the automation of complex tasks across various functions such as sales, marketing, customer support, research, and operations. With a user-friendly interface, organizations can create AI agents without coding, customize them to follow specific company processes, and integrate them seamlessly into existing tech stacks. The platform offers a range of pre-built agents, like Bosh the Sales Agent, designed to nurture prospects, book meetings 24/7, and personalize outreach, thereby enhancing efficiency and scalability. Relevance AI ensures data privacy and security, being SOC 2 Type II certified and GDPR compliant, with options for data storage in multiple regions. By leveraging Relevance AI, companies can delegate repetitive tasks to AI agents, allowing human employees to focus on higher-value activities and drive business growth. -
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Shipable
Shipable
Shipable is a no-code AI agent platform designed to help agencies and consultants quickly build, customize, and deploy production-ready AI assistants for support, sales, onboarding, lead generation, and more across chat, voice, and embedded app environments. It enables the creation of complex, multilingual workflows without developers by combining system prompts, app integrations (email, CRM, internal tools), and payment or domain embedding in a simple visual builder. Agency teams can spin up lead-gen bots in minutes, which used to take days and multiple tools, as easily as cloning and modifying templates. With support for customer-facing voice functionality (including Arabic), Shipable scales from solo operators to larger studios, delivering robust, secure, and revenue-driving AI experiences with minimal overhead and engineering effort.Starting Price: $35 per month -
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GPTBots.ai
GPTBots
GPTBots offers end-to-end AI solutions for enterprises, focusing on areas like customer support, lead generation, enterprise search, and data insights. With a no-code platform, businesses can easily deploy AI agents to enhance productivity, streamline workflows, and reduce costs. GPTBots’ platform empowers businesses to automate customer interactions, gain actionable insights, and improve internal knowledge management. -
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Kodif
KODIF
KODIF is the first full AI workforce built specifically for ecommerce brands. We help teams support customers across their entire journey, reduce the load on human agents, and drive more revenue through subscriptions, upsells, and smarter shopping experiences. Every brand starts with an AI Agent. These agents can be tailored to different needs, but all connect directly to backend systems like order management, subscriptions, warehouse tools, and more, allowing them to take real action, not just hold conversations. There are three tiers. Tier 1 focuses on chat, delivering personalized, human-like conversations with real-time data and seamless handoffs to agents. Tier 2 expands into email and SMS, enabling authenticated, highly personalized experiences and segmented knowledge for global brands. The Super Agent connects across all channels, with advanced personalization and knowledge segmentation by brand or geography. All Agents also act as AI Shoppers, recommending products, -
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Twin
Twin Labs
Twin is an AI company builder that enables anyone to create fully autonomous agents capable of running real business operations. It allows users to design and deploy complex workflows in minutes without writing code or managing integrations. Twin focuses on operational tasks like sales, customer management, finance, logistics, and back-office processes rather than just software development. During its beta, users deployed over 100,000 autonomous agents, including systems that ran entire businesses independently. Twin automatically handles integrations, error recovery, and long-term maintenance behind the scenes. Its agents use advanced reasoning models for planning and efficient models for execution to keep costs low. Built as a cloud-native platform, Twin lets users launch and scale agents instantly with no setup required.Starting Price: €20/month -
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HCL IntelliService is an AI–based services optimization platform that transforms customer service into customer success. The platform supports many connectors out of the box that ingests data across customer relationship management, sales force automation, enterprise service management, emails and document management systems in multi/hybrid cloud deployments. The AI platform leverages advanced technologies such as cognitive search, conversational AI, workflow automation, and augmented analytics to provide a game-changing customer experience while empowering service agents with sophisticated tools and analytics to reduce time to resolution. With HCL, leverage an AI-driven productivity platform to reduce customer support call volumes and service request resolution times across the customer service life cycle.
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35
Embed-bot
Musbahdev Software Services
Embed-bot is an AI-powered customer support platform built for modern teams that want fast, automated support without managing another dashboard. Train AI agents on your knowledge base, deploy them to your website and email support channels, and let AI handle customer conversations automatically. When human attention is needed, Embed-bot escalates conversations directly to Slack so your team can reply instantly from threads. Embed-bot combines AI automation, lead capture, human handoff, and Slack collaboration into one unified workflow. Features: AI-Powered Support: Provide AI-powered chat and email support that handles customer conversations automatically without human intervention. Smart Human Escalation: Escalate conversations directly to Slack when human attention is needed, with two-way Slack replies for support teams. Lead Capture & Qualification: Automatically capture and qualify leads through AI-driven conversations on your website and email channels.Starting Price: $39/month -
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ThinkOwl
ThinkOwl
ThinkOwl is your one-stop solution for customer support needs. Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflows—from ticket management to client engagement. ThinkOwl's arsenal of potent solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—are designed to automate routine tasks, boost agent productivity, and enhance service efficiency. It offers the perfect blend of service desk features, conversational or generative AI, and an omnichannel communication environment. Its workflow automation, AI technology, and software integration capabilities are a real treat for digital communication. Additionally, ThinkOwl excels in data analysis, generating advanced reports that offer real-time insights into KPIs across topics, teams, and channels.Starting Price: $0 -
37
Knolli
Knolli
Knolli is an AI copilot platform that enables users to build, launch, and scale custom AI copilots and agents without writing code by turning knowledge, documents, datasets, and proprietary content into interactive, conversational assistants. It provides a no-code workspace where creators, teams, and businesses can describe their idea in plain language and have Knolli automatically structure uploaded content into a usable AI copilot, organize and protect data securely with encrypted private knowledge bases, and connect to tools such as CRMs, file storage, and databases to pull in live data for context-aware responses. It supports multi-agent architecture to run specialized agents inside one copilot, pre-built templates for common use cases, custom branding and white-labeling, and advanced analytics so users can monitor performance, usage, and ROI. Knolli also offers workflow automation, letting copilots automate multi-step tasks and integrate with existing systems.Starting Price: $39 per month -
38
Dialogview
Dialogview
Dialogview represents the future of customer communication, combining state-of-the-art generative AI with a suite of tools designed to elevate both customer support and virtual conferencing. At the heart of Dialogview is a commitment to making interactions more efficient, personalized, and accessible across all channels, including WhatsApp, Facebook Messenger, SMS, and VoIP, facilitated by its intelligent AI assistant, Tia. For customer support, Dialogview automates over 70% of queries, allowing human agents to focus on more complex issues. Tia, powered by advanced machine learning, offers contextual and personalized responses in over 40+ languages, ensuring customers around the globe feel understood and valued. The platform's omnichannel approach ensures no query goes unanswered, enhancing customer satisfaction and loyalty. On the conferencing side, Dialogview provides a seamless, web-based solution that requires no downloads, making it accessible to all participants.Starting Price: $29 -
39
Salesforce Agentforce Service
Salesforce
Agentforce Service, formerly Service Cloud, is Salesforce’s AI-powered customer service platform designed to unify humans and AI agents across every touchpoint. It connects contact center, self-service, and field service operations on one trusted CRM platform. AI-driven agents provide real-time insights, next-best actions, and personalized responses to improve service quality. The Service Console offers a unified workspace for case management, collaboration, and automation. Built-in knowledge management ensures accurate, AI-grounded answers for both reps and customers. Incident management tools help teams detect and resolve disruptions proactively. Agentforce Service enables organizations to reduce costs while delivering faster, more personalized customer experiences.Starting Price: $75.00/month/user -
40
Twig
Twig
Twig semantically analyzes your documentation, knowledge bases, and past support tickets. Answering complex customer questions and reducing costs by 30%. AI models are trained on publicly available data. Increase productivity and reduce variance in support quality. Twig is an AI layer that works on top of your existing customer support applications. Twig helps your support agents respond quickly to customers with better responses. We use the latest AI has to offer to make every support agent a superstar. AI scans through all your documentation, knowledge bases, support tickets, etc to provide a recommended response. Citations help you know that the response is accurate and increases trust. AI betters itself by learning from your agents. Improving agent productivity and keeping high-quality CSAT is critical to every CX organization. Brings higher minimum standards on response quality and helps agents notice potential risks in responses. -
41
Aide
Aide
Aide is an AI-powered customer service platform designed to automate and enhance support workflows across various channels. Using generative AI models, Aide automatically classifies customer inquiries, drafts responses, and creates workflows to handle repetitive tasks. It provides real-time assistance to support agents by suggesting replies, automating common inquiries through bots, and offering relevant guidance based on previous tickets. Aide also features smart tagging to ensure accurate categorization and helps agents maintain consistency by centralizing standard operating procedures in one accessible location. Additionally, it supports chatbots capable of answering questions independently and seamlessly handing off complex issues to human agents. The platform integrates with popular helpdesk tools like Zendesk and Front, ensuring smooth deployment. Aide's automation reduces response times, increases agent efficiency, and improves overall customer experience.Starting Price: $300 per month -
42
DeepConverse
DeepConverse
Connect to your knowledge sources and start automating incoming requests by as much as 80%. Continuously augmented knowledge articles. Provide precise and conversational answers for a delightful experience. Leverage Generative AI to get started effortlessly using just your knowledge sources. Integrate with existing backend systems, hand over conversations to agents smoothly, and share images, knowledge articles, and external links. Simplify complex support scenarios and improve self-service rates. Promote process compliance and onboard. At DeepConverse, we focus on helping to provide superior customer service and support through our AI-driven platform. Go beyond traditional chatbots to bring a seamless AI and automation solution that answers questions, provides rich automation, and improves customer engagement and satisfaction. Our AI chatbots are primarily used for customer service, customer support, IT support, and multi-channel assistance. -
43
PrimeCX
PrimeCX
PrimeCX is an AI-powered chatbot builder designed to enhance customer support, streamline lead generation, and facilitate appointment scheduling. Built for brands that aim to deliver instant, accurate, 24/7 customer service, PrimeCX enables companies to automate up to 80% of routine queries, significantly reducing the need for additional support staff. The platform integrates seamlessly with customer data, allowing chatbots to respond with precise, context-aware answers tailored to the user's inquiries. Additionally, PrimeCX chatbots support continuous engagement with clients, enhancing their experience while improving conversion rates. Businesses can easily deploy these chatbots without coding, making it an accessible tool for non-technical teams aiming to elevate customer interactions and automate key business processes. An ideal support bot needs to be able to respond to various customer queries instantly and with accuracy about your brand, products, policies, etc.Starting Price: $29 per month -
44
Gradient Labs
Gradient Labs
Gradient Labs builds AI agents that eliminate the manual work of customer operations. Their suite of specialist AI agents automate long-running processes in financial services, from lending and disputes to KYC. These agents work together across frontline support on voice, text, and email, back-office workflows, and all the operations in between. Founded by Monzo's former AI leadership and trusted by some of the biggest names in finance, including Wise, Current, and Zego, Gradient Labs is purpose-built for finance and the regulatory compliance it requires. Their AI agents outperform human teams on CSAT and QA scores and remain undefeated on resolution rate, driving widespread adoption across financial services, including some of the largest AI deployments in the industry. -
45
Chatsimple
Chatsimple
Chatsimple is a copilot for your website visitor powered by AI. Create the best AI copilot to sit beside every visitor. Engage with every visitor and give them a VIP experience. Navigate visitors to the right products & case studies instantly. Change the way your customers interact with your website. The most intuitive search engine for your business. Proactive engagement with potential buyers. Capture the visitor details and qualify their needs. Summarize insights on customer needs and issues. Personalized responses for quick and informed decisions. Get a personalized sales agent for your website. Convert visitors to customers even while you sleep. Detection and support of 175+ languages. High-quality responses 24/7 across multiple channels. Engage in conversations to increase customer lifetime value. Chatsimple is ready to help your customers any time of the day, so you can focus on all customers and deliver consistently.Starting Price: $49 per month -
46
Wizr.ai
Wizr AI
Wizr AI enables enterprises to build autonomous operations and accelerate software delivery through AI-powered automation and AI-driven software engineering. Founded in 2023, Wizr AI delivers Service as a Software through Wizr Enterprise AI Platform, enabling organizations to design, deploy, and govern AI Agents, AI Assistants, and Agentic Workflows that automate enterprise processes at scale. Wizr AI offers pre-built and configurable AI Agents for Customer Support, IT Support Management, and Finance & Accounting, helping enterprises reduce manual effort, improve resolution speed, and drive measurable productivity gains. Advanced AI capabilities such as sentiment analysis, issue clustering, and escalation prediction enable proactive operations. Beyond automation, Wizr AI accelerates AI-powered software engineering through Enterprise Digital Engineering, Product Engineering, AI Assembly, and Glidepath AI SDLC, enabling up to 40–50% faster development, testing, and modernization -
47
DevRev
DevRev
A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.Starting Price: $9.99 per month -
48
Sintra AI
Sintra.ai
At Sintra, our goal is to turn work into play. With fun-to-use digital assistants, that do work for you, on demand. Sintra X. The world’s first AI helpers, powered by your AI brain. That can complete tasks for you, even while you sleep. All to save your most valuable asset – your time. Any task, any place, any time. Give away your manual work, to a team of dedicated helpers – ready to pounce on your ideas. Available easily in chat or by using any one of the many power-ups. With Sintra Helpers, you can accomplish any task you like. Select your favorite co-worker and let them to do the work for you. -
49
Inkeep
Inkeep
Inkeep is an AI agent platform built to power trusted customer and internal assistants for modern customer operations teams. It enables businesses to deploy AI agents that support customers, deflect Tier 1 tickets, and guide users through complex issues. Inkeep also provides internal copilots that help teams resolve Tier 2 and Tier 3 tickets faster and automate manual workflows. The platform supports multiple use cases across customer service, product, documentation, sales, and marketing teams. Inkeep offers a flexible no-code visual builder alongside a TypeScript SDK, allowing both business users and developers to collaborate in one system. Its unified search and retrieval-augmented generation (RAG) ensures agents have accurate, up-to-date product knowledge. With enterprise-grade security, reporting, and integrations, Inkeep helps organizations deploy AI agents they can trust.Starting Price: $150 per month -
50
Yellow.ai
Bitonic Technology Labs
Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.