Audience
SMEs that are searching for an advanced AI Customer Service solution
About Caffeinated CX
We train our AI using your knowledge center, website, and more. Caffeinated knows how to respond to a customer's inquiry based on how your team has responded in the past. Our AI is always learning and adjusting based on your knowledge center, support rules, tickets, and more. Caffeinated can tag tickets based on customer issues and sentiment, eliminating manual cx data manipulation. Understand full resolution times, average first response times, and so much more. Our AI suggests the most relevant macro based on the customer's question. Our AI can work across channels, whether that be email, chat, or SMS. Data is our lifeblood and we ensure you see results or your money back.
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Pricing
Starting Price:
$299 per month
Free Trial:
Free Trial available.
Integrations
Company Information
Caffeinated CX
www.caffeinatedcx.com
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Product Details
Platforms Supported
Cloud
Support
Phone Support
Online
