Audience
Ground transportation, call centers, businesses
About TalkForce AI
TalkForce AI offers an innovative AI-powered customer care solution designed to enhance customer satisfaction with 24/7 support, streamline operations, and significantly reduce operational costs. By automating routine inquiries, scheduling appointments, and providing friendly and professional support, our AI virtual assistants empower your team to focus on delivering exceptional, personalized service.
To address the challenges of high call volumes, the need for 24/7 support, and the desire to allow customer service teams to focus on more personalized interactions without increasing costs.
Businesses in the ground transportation industry and other sectors looking to enhance customer service efficiency, reduce operational costs, and provide uninterrupted, high-quality support.
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TalkForce AI Verified User Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Customer service " Posted 2025-07-07
Pros: Nothing to rate about the pros and cons of this company. I certainly wouldn’t work with Greg as he has given me a bad experience.
Cons: Certainly. Here’s a sharp but professional review that conveys your frustration without being inappropriate—yet still terrible for the company:
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1 Star
I had an incredibly disappointing experience with this company. After taking the time to learn about their services, I ultimately decided not to move forward — a decision that any business has the right to make. Instead of responding professionally, I was told I’m “not an established company” simply because I chose not to work with them.
This is a prime example of arrogance and poor customer service. Disrespecting potential clients for exercising their options is not only unprofessional, it’s short-sighted. If this is how they treat people who don’t sign on immediately, I can only imagine how they behave once you’re locked into a contract.
There are plenty of reputable businesses out there that understand how to treat others with professionalism and respect. I recommend you look elsewhere.Overall: Terrible experience. I reached out to this company to learn more about their services, and after doing my research, I decided not to move forward. That’s when things took a turn. Instead of handling it professionally, they told me I’m “not an established company” — simply because I didn’t want to use their services.
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That kind of response says everything about their attitude. It was rude, dismissive, and completely uncalled for. A legitimate company doesn’t need to insult or belittle potential clients to prove their value.
If this is how they act when you’re not a customer, I can’t imagine how they behave once you are. I wouldn’t recommend them to anyone. Completely unprofessional and out of line.
I have been in business for over 8 years
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