Hey,Listen! Alternatives

Sogolytics is an experience management platform that enables companies to collect, analyze, and utilize customer and employee data to fuel business growth. Organizations across industries leverage Sogolytics to monitor interactions at all customer and employee touchpoints. Best-in-class reporting provides real-time, actionable insights to predict and mitigate potential issues. SogoCX enhances every aspect of an organization's customer experience. This means: improved conversion rates, streamlined data management, and understanding customers to drive return on investment. With SogoCX, organizations leverage touch points to measure key metrics such as NPS, CSAT, and CES. SogoEX is an employee experience management software for organizations to gather and utilize data to increase engagement and minimize turnover. The platform was designed to allow HR and leadership to drive organizational change through real-time feedback collection, employee engagement, and an exchange of ideas.

Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

Enterprise survey software with users in 150 countries. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,.. Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes. After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization. Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...

Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX

Powerful survey software for business consultants and leaders! Create & deploy any type of professional survey. Engage employees and teams to uncover their suggestions and improve performance. Discover what customers say and recommend? Use NPS to measure customer loyalty to brand, company, product or service. 360 degree feedback to find out how leaders are perceived and identify their strengths & development needs? Explore opinions, brainstorm and generate ideas. Conduct research to get a deeper understanding of markets and potential customers. 24 x 7 support & advice from survey experts.

Imagine having your own super-clever assistant; tirelessly monitoring all the feedback, motivating your staff and reporting back only the most relevant action points for your attention. The state-of-the-art algorithms find the hidden pain-points for you. All discoveries are neatly summarized and presented back as prioritized to-do lists. Smart alerts will let you know if something needs your attention right away. Everything to make you act smarter than your competition. Sit back and enjoy the fact that someone is always monitoring the people that matter. We’ve wrapped up all their feedback as a single KPI that tells you and your colleagues what to react to, where, and when. Now it’s easier to discuss and share insights than ever before. Do you believe this requires consultancies, installation or a new infrastructure? Think again! OMBEA Insights is hassle-free for all company sizes and everyone can use the humanized insights. You’re up and running in minutes.

VirtlX is a fully customizable SaaS solution for multi-industry business performance, designed to assist businesses of all sizes. VirtlX delivers a strong ROI with quantifiable deliverables & insights to assist in decision-making towards a people-centric, successful business. Simple approach to customer and employee sentiment as well as in-house training. Cost-effective, scalable subscription model with flexible commitment terms. Understanding customer engagement, feedback, experience and loyalty patterns are key fundamentals necessary for a company’s marketing efforts to be successful. VirtlX Perceive is a cost-effective and time-saving method that assists marketing personnel in gathering these important data points in real-time and presenting this data in clear graphical formats. Net Promoter or Net Promoter Score (NPS) has been shown to correlate with revenue growth relative to competitors. It has been widely adopted by Fortune 500 companies and other organizations.

With our secure co-browsing solution you can interact with your customers while having an audio & video conversation directly from your website or app. Increasing customer satisfaction has never been easier. With co-browsing you can show your users how to navigate your site or app, make a purchase, help them fill in a form, give suggestions and much more with audio & video capability. Users won’t need to install any plugins or software. Together with our partner LivePerson, we now have a new type of engagement called Messaging which takes Live Chat to the next level, adding flexibility. We have integrated popular 3rd party channels like Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, Apple Business Chat and more, agents can receive these Messaging engagements right inside Dynamics 365!

We deliver actionable insights directly from our clients’ most important stakeholders, their customers and employees, that enable continuous improvement of our clients’ strategy and business operations. ​We are eminently practical, drawing on our many years of experience in leadership roles working directly for companies just like our clients'. We understand our clients' needs and we are creative in finding solutions. Our experienced Client Executives serve as a single point of contact for our clients. This enables us to learn your business well and makes us easy to work with. We do not use cookie-cutter approaches - each project is customized to meet our clients' specific business needs. Rather than generating reports full of statistical summaries that sit on a shelf, we emphasize operational insights while still providing strategic value. Our service recovery action alerts, customer-identified field reports, and employee recognition alerts are popular examples.

Hyper-adaptable feedback, roadmap, and changelog tool for SaaS. Upvote, prioritize, plan, and announce features, with your customers. Collect and organize people's feedback from any channel in one location, so nothing slips through the cracks. Gather data on potential features using votes. Host dialogues to understand the pain and requirements. Visually rank features backed with customer data and your insights to see what is paramount and what is not. Turn your vision and the finest features into your product roadmap. Announce new updates and product changes to enhance feature adoption from day one. Listen to your users. Let them create feature requests or vote on existing ones. Create a non-duplicate list on auto-pilot. Ditch your spreadsheets and compile all feature requests in a single location. See who liked which feature request and let this data help you to make better decisions. Cast a vote for your customer without them even lifting a finger.

SAASFE lets you receive ideas, create roadmaps, and manage requests directly from one place. Collect feature requests, feedback, ideas directly from your customers. Create product roadmap that maps out the vision and direction of your product offering over time. Create a changelog to notify users about the latest product updates. Customer feedback is the lifeblood of any business or product. They can help your brand grow in the right direction. Allow customers to vote on the next big feature suggestion. Your customers can vote on proposals for organizations to know which features should be prioritized. Admins will have access to a robust dashboard that compiles all of the feedback/ideas and details in one place. Choose the most beneficial growth plan for the business. Prioritize them based on the most popular customer feedback and with full transparency, share your work process with others.

Stop letting ideas slip through the cracks. Collect, analyze, and organize feedback and feature requests in a dedicated customer feedback tool. See which features are most requested, filter feedback by segment and impact, and clarify use cases up front. Don’t waste time building the wrong things. Score feedback and feature requests based on priority, add them to your roadmap, and integrate with project management tools like Jira. Automatically follow up with people when you release a feature. Keep the feedback loop going strong. Organize features by priority and communicate what your team is working on. Announce product updates to engage people with your newest features.

Make important decisions using your key metrics and data from sales, marketing, accounting, human resources, project management, manufacturing, purchasing and more, and use stakeholder feedback to understand the "what" and "why" of all your business data with AI Understand supported insights and drive improvements for your business. Automated collection, storage, visualization and consolidation of the most important key figures, data and feedback through artificial intelligence. Tailor-made recommendations for action generated by AI for your company. Data-based decisions that help you achieve your business goals. With Industrytics, you continuously collect and connect data and key figures through interfaces to your software applications (ERP, CRM, accounting systems, time management, HR software, Excel spreadsheets, etc.) and receive feedback through automated feedback surveys.

Make your product reviews come alive with video/text feedback from actual, authentic customers. Define your survey metadata ie., type of questionnaire, options such as is video/text mandatory etc. Once you describe what product you want to review, send as many invites as you want to your user base. Once you get your required number of responses, finalize them to create one video for each reviewer or the whole survey as per your need. Video surveys helps you in understanding your customers more compared to regular text surveys. We segregate positive and negative responses based on sentiment analysis. Users can respond to your survey with our app as well as web app without any compatibility issues. We've designed our services to be secure from the very start without allowing any un authorization.

We take digital products from zero to one for clients and ourselves. In other words, we design, build and run our own digital products and we help startup founders and companies do the same. Convas, a better way to work with customer feedback. Convas is a feedback page for SaaS companies. Gather feedback and feature requests in one place, understand customers and build the right products. Better Products. Happier Customers. Perfect for your SaaS or startup. Get visibility into what will move the needle for your customers and keep them in the loop. Features. Everything you need to manage your customer feedback. Struggling to keep track of customer feedback and keeping your customers in the loop on your product development? We have you covered. Gather and organize all your customer feedback in one place. Show your customers what you're working on & send automatic product updates. Gather product feedback without your customers leaving your site.

Clear the chaos and unite teams with a single source of truth to create outstanding products. Now everyone knows what needs to happen Now, Next and Later. Roadmap, idea, and feedback management that ties actions to outcomes. Release the power of the lean roadmap, defining and sharing what’s important to your business. Surface key ideas. Capture, organize and share the ideas and initiatives that will drive your product forward. Understand your customers’ desires, solve their problems, and keep them in the loop. Nothing beats the buzz of turning ideas into products. But CHAOS reigns if disconnected teams and processes cause files, feedback, and data to get lost in the shuffle. And the bigger the team, the bigger the problem! Forget misleading timeline roadmaps. Get laser-focused on OKRs and make them happen with lean roadmaps. Effortlessly publish and share strategies that everyone understands.

A better way to collect customer feedback. Capture, organize, and announce product feedback in one place. A clean and simple solution for capturing and managing customer feedback, on the web. Our web platform is wrapped up in a powerful new widget. Fully customizable, embed on your own site. Built for teams that want to ship better products, faster. Manage your entire board from within the same view. Integrate directly with your platform for a seamless user experience. Create as many widgets as you like on all plans. Every word is translatable into your own language. Update Frill with your own brand colors. Keep customers updated with automated emails. Customer feedback is the lifeblood of your product. Capture ideas from your customers and let the most voted and commented-on ideas surface to the top. Integrate the best ideas from customers into your roadmap. Show your customers how their ideas fit into the big picture.

Allswers turns opinions into business insights. Allswers is an experience management platform. Make decisions based on real-world data. Generate surveys that deliver value to your company by boosting customer and employee loyalty and measuring quality processes. We help you design surveys that provide unique insights into the experiences of the most important people to you. Solutions that measure the value processes of your company. Automate how you monitor customer interactions and gain a clear understanding of their behavior. Evaluate the set of attributes, benefits, or values that consumers associate with your brand. Manage employee engagement and boost productivity. Monitor quality indicators to ensure you meet every standard. Experience management helps to identify opportunities for growth. Simplify tasks and generate automatic workflows and integrations to obtain valuable insights.

Productroad helps companies to make better products by listening to customers. It's a place where customers can leave feedback and upvote feedback from other users. A product team can make a roadmap based on customers' feedback and share that roadmap with other team members or with customers. We provide a changelog for your product and send notifications to customers informing them about their feedback. Once you've prioritized feedback and assigned statuses, the roadmap will automatically generate and show users what you're working on. Our product roadmap changes as soon as we change the status of your feedback. Tell users about new features and updates in your product. We use changelog to inform our customers about changes in Productroad. Integrate user feedback management and feature voting with the tools in your workflow. Receive notifications about new feedback in Slack.

Now, more than ever your managers need the right technology to do their jobs, manage their teams and address day-to-day challenges. Our integrated solutions are designed to optimize your workforce management in real-time. We provide the industry expertise, training, technology, and partnership to ensure that your managers have the tools they need to make smarter decisions. We give your managers what they need to make better decisions. Our unique platform uses smart technology to automate everything from planning and scheduling to managing time and attendance. Our solutions are designed to give them the real-time information they need to manage more effectively—from anywhere. They can do more with the staff they have—and get the feedback they need to enhance your customer’s experiences while working smarter. The result? Your managers improve your business.

Build and sustain strong customer relationships. Increase customer retention. Lower customer acquisition costs. How does Kilterly help you build long-lasting customer relationships? Our data-driven analysis engine tells you who is engaged, who is indifferent and who is ready to churn.Our proprietary survey tool was developed specifically for customer success. It even includes a unique way to measure customer sentiment based on responses. How likely is your customer to recommend your business or product? We give you the tools needed to measure NPS routinely and unobtrusively. Kilterly’s automated communication lets you create campaigns and task work-offs that take onboarding and nurturing of the customer relationship to a new level. Our platform lets you pick and choose which customer segments to reach out to when most needed. Multiple segmentation criteria are available. Structure your team’s workflow.

Build roadmaps, newsfeeds & feature boards that delight users. Develop roadmaps that your users will love and more importantly - don't have to sign up for. The only true user-friendly product dev solution for SaaS Developers. Build branded, easy-to-use, and integrated roadmaps to let your customers see what's up next and make feature suggestions in 1 click. The best SaaS have strong communities who help each other - build yours in one platform. Just pushed a new feature? Automatically notify everyone who wanted it. Your users don't need any separate accounts to contribute. Reduce feedback friction with single sign on - your users don't need to create any external accounts to leave feedback and everything is tracked to their user account on your software. See what your users want most from you so you can be sure you're building the right stuff.

Medallia allows you to thoughtfully and systematically engage your users with targeted, in-the-moment surveys across digital and traditional touchpoints. Our easily implemented survey solutions ensure you're gathering relevant, actionable data to make measurable customer impact. Once the customer survey data is collected, Medallia's AI technology uses machine learning to analyze structured and unstructured data to uncover sentiment, find commonalities, predict behavior, anticipate needs and prescribe actions to improve experiences. Build the most effective surveys for your customer journeys. Rapidly manage change and innovation to every aspect of your experience management program—from design to emails, questions and translations—with sophisticated targeting logic, flexible conditioning and distribution. Medallia surveys allow you to

SurveySensum is a leading customer feedback platform that helps you gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned professionals. It facilitates businesses to gather and act effectively on their feedback across industries like B2B, SaaS, Telecom, NBFC, etc. SurveySensum is not your ordinary CX feedback tool – it is a CX service that helps you achieve your business goals with a customer feedback platform. It comes with seasoned CX professionals who provide end-to-end guidance and support so that you can make your CX program a success. They guide you through the entire process – from survey creation to detailed analysis to extracting valuable action plans and closing the feedback loop in real-time.

A few minutes after a customer experience (service, meeting, installation completed, etc.), quickly gage the customer's satisfaction level. The satisfaction ratings most used by companies around the world. Evaluating your employees has never been easier. Simplify your work and make decisions based on real facts. All your Google reviews are centralized in one place to make your work easier. You will be able to easily see and respond to your customers, directly on InputKit. Customer's feedback is accessible, with a summary of the situation and the client's contact information.

At Encompass-CX, we’re offering a scalable B2B customer experience management application that collects, measures and analyzes all the touchpoints in a clients lifecycle to determine customer health. By measuring these touchpoints we provide clarity into your accounts, products, and services making it easier for you to go beyond satisfaction and power a differentiated client experience. Gain clarity into customer data with our cloud-based dashboard and allow visibility to those who need it. Increase revenue, identify cross-sell opportunities, reduce churn and turn at-risk clients into your best customers. Ensure the perception of your product and service exceeds your customers’ expectations. Encompass-CX gathers post-sale data points, service metrics, support tickets, onboarding assessments, and email exchanges in order to provide clarity into a company’s account. Measuring the client experience is an extremely powerful tool for growth in any organization.

Collect, manage and showcase your Google reviews to build trust, increase website traffic and boost sales. The only tool you'll need to build a successful reviews strategy for your business. Collecting reviews used to be tough. We've made it super easy. All of your reviews in one place. With awesome analytics. Customizable tools to showcase your reviews. Everywhere. Most other reviews platforms only collect reviews at the company level. But Preferrd is built for professionals, and we know your business is driven by relationships. That's why our reviews are collected at the consultant level.

Shorter Loop is an intuitive all-in-one product management platform that confidently helps businesses of all sizes streamline their product management activities while keeping customers' expectations in mind. Equipped with various frameworks, models, and techniques, modern businesses and teams across the globe can create product visions, personas, create assumptions/hypotheses, and test them through experiments with target audiences/personas to validate them further by mapping their needs, goals, and wants. Gathering customer feedback early in the process, i.e., at the discovery stage, and iterating and fine-tuning the ideas based on that, enables product managers, product teams, business owners, marketers, startup founders, and AI-driven SaaS-based software product organizations to achieve product-market fit and ties back to business and revenue goals, ensuring that the product does not fail among customers.

Productboard is a product management platform that helps product teams get the right products to market, faster, by understanding what customers need, prioritizing what to build next, and aligning everyone around the roadmap. Over 6,000 companies, including Microsoft, Zoom, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap. With offices in San Francisco, Prague, and Vancouver, Productboard is backed by leading investors like Dragoneer Investment Group, Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.

Connect all your feedback and requests directly to your planned and ongoing work. Use Kitemaker's collaborative document interface and messaging system for your team to figure out what needs to be built. Plan work and build roadmaps in the same tool your team works in every day. With Kitemaker's integrations and workflow management, you will have a new central tool for everything product development related. Automatically updates Figma thumbnails in work items & adds mentions of work items from Figma comments. Link all mentions of work items back to Kitemaker & create work items without leaving Discord. Use Zapier to connect anything to Kitemaker. Automatically create work items, themes, and feedback with no code.

With agile development, user story backlogs can be difficult to maintain. Setting priorities, detecting duplicates and preparing the scope of the coming sprints is critical in order to deliver the right product. Built from the design Methodology of Jeff Patton's User Story Mapping. Turn your backlog into a powerful asset, collaborate with your entire team, engage all stakeholders, focus on what really matters, get better estimates and deliver early and often. Accessed online or as an On-Premise solution. FeatureMap installs nicely inside your company’s infrastructure and integrates with other on-premises solutions like JIRA Server. We have dedicated price plans starting at 10 users. Companies of all sizes use FeatureMap to organize their backlog. Gather everyone around an up-to-date roadmap. Split large tasks into small stories without being overwhelmed. Organize your content in a meaningful way. No bloat Software made for pure User Story Mapping.

As one of the world's fastest-growing global technology services providers, we deliver seamless, scalable digital solutions, embedding the right technology, methodology and mindsets within our customers’ organizations. Our technology expertise, focus on AI and continuous learning, combined with our diverse and inclusive teams, allows us to deliver what you need now, while building a roadmap to your future. We're always looking for top engineers, designers, and data scientists from around the globe to build innovative products. Tackle some of the world’s most interesting technology challenges in an inclusive work environment with industry-leading and people-centric benefits. We help companies of all sizes achieve faster innovation cycles by delivering development solutions with high impact. Partner with us to guide your product strategy, develop platform architecture, modernize your tech stack, or implement cloud services.

Use the Aha! suite of product development tools to create real value — for customers and the business. Set strategy, crowdsource ideas, spark creativity, prioritize features, share roadmaps, track releases, and manage development. Create and share product roadmaps Set brilliant product strategy. Then define exactly what needs to get done and when based on estimated product value. Build visual roadmaps to showcase your plans. Capture bright ideas Crowdsource ideas and customer feedback in a central ideas portal. Analyze trends and engage with customers to find out exactly what they need — so you can prioritize what to build. Think collaboratively Utilize an expert's notebook for product managers to craft beautiful notes and whiteboards with guided templates. Capture insights and ideas that inspire action. Manage agile development Connect technical work to the roadmap, optimize workloads, and streamline reporting. It is ideal for scrum, kanban, and SAFe® organizations

Listen to and measure what matters most to elevate your employees and culture. Not every organization’s feedback strategy should be the same. What you are asking, how you ask, and when you ask depends a lot on your culture, maturity of certain programs and practices, and even what feedback gathering has been done in the past. Talmetrix is an employee feedback and analytics company that humanizes data to help organizations produce and leverage insights to improve employee and organizational performance. We work together as a team, and we work with our clients to deliver the best solutions for their specific needs. When we can’t provide something, we have a team of collaborative partners who can support our client's initiatives. We have a diverse team, and we value inclusion, equality, and equity in our organization and those of our clients’. A large focus of ours is helping our clients create equitable and inclusive cultures.

Engage customers with feature-voting. Upfeed helps companies get customer feedback with feature-voting. Accelerate growth and build the product people really want. Identify product opportunities to drive expansion revenue and keep retention high. Let your users build your next features. Collect customer feedback and feature ideas. Eliminate Trello board and guess work, share your feedback board and your users will build a real feedback. Users can upvote ideas. See which suggestions get the most votes and prioritize your roadmap more efficiently. Don't waste time building the wrong features. Automatically follow up with people when you release a feature. Keep the feedback loop going strong. We bring together everything that’s required to build a better product with customer feedback. Upfeed's products power feedback with feature-voting including a powerful dashboard that helps you make better decisions.

Reviews help Google recognize your company as an authoritative brand. Get a jump ahead and increase your presence on search engines. Customers are 9 x's as likely to choose a highly rated company over a business with bad reviews. Gauge your company performance and evaluate what areas of your business need improvement. Send review requests from your phone or computer. With unlimited users, add your office staff, team leads, and management to collect reviews consistently. Customers receive a text which takes them to a simple survey. If they select yes to the survey, they'll be asked to leave your business a review. After manually running various review campaigns in a digital marketing agency, Griffin Smith decided to streamline the process with better automation. ReviewSpreader's mission is to help ethical companies generate real, organic feedback for consumers to make better buying decisions.

Collect real-time feedback from your website visitors. Feedbackify is the quickest and easiest way to receive private feedback from your website visitors. Protect your brand by being the first to know about problems with your website. Gather ideas and suggestions from your most valuable asset, your visitors. Measure and improve visitor satisfaction by continuously listening. For you, 30 second signup and 5 minute integration. For your site visitors, instant feedback process with no registration required leads to vastly lower feedback drop-out. Everything you need & nothing you don't. We believe that customer's conversations with providers should always, in the first instance, be conducted in private in order to protect both your brand and just as crucially, your customer's privacy. Do you really want YOUR visitors to leave YOUR site in order to give feedback about YOUR products and services? With Feedbackify, we keep your visitors right where they belong - on YOUR site.

Eververse summarizes feedback, extracting pain points, themes, and desired outcomes, to help clarify what your customers want. Source feedback from popular support tools and use automated sentiment analysis to understand how your customers feel. Embed Figma designs, YouTube videos, images, code snippets, tables, and more with our incredibly advanced editor. Use AI to help rephrase, summarize, or continue sentences; or even generate new ideas. Eververse is a home for product teams to explore problems, ideate solutions, prioritize features, and plan roadmaps with the help of AI. Eververse will automatically best-guess reach, impact, confidence, and effort to help you prioritize your backlog. Eververse helps you create a roadmap based on your ideas and solutions, so you can focus on what matters. Mark important events on your roadmap to keep your team and stakeholders informed. Toggle completed events, change the timeframe and more to create a roadmap view that works for you.

SightMill provides Net Promoter Score (NPS) survey software to help organizations listen to their customers and gather, analyze and act on customer feedback to improve their products, services and business. SightMill is used by startups to global multinationals to provide flexible customer feedback or employee engagement solutions - offering great value, easy to use features, and a team that'll help you get started. Design feedback surveys to send by email, by SMS, on your website, or at training events. Link SightMill to your CRM or helpdesk system and automate the process. Supports multiple languages, timezones for international organizations. Take us for a trial run - start gathering feedback now with a free trial.

ProdCamp is an all-in-one user feedback management platform that helps businesses to collect feedback from a number of channels, analyze it and prioritize it and close the feedback cycle. 1. Collect feedback from multiple channels (Intercom, email forward, public roadmap, embeddable feedback widget, Google Chrome extension) 2. Analyze feedback or customer suggestions and attach to the right features. 3. Prioritize what to build next based on the number of votes and $ data from Salesforce, using Prioritization Score or Prioritization Matrix 4. Once prioritized, push your next improvements to Jira or GitLab to pass the ball to developers. 5. Notify customers once an update was shipped via email an/or using our Changelog module (standalone or embeddable).

Create an account in minutes and start collecting feedback with feedback boards. Everything works blazing fast and you get things done in seconds. Upload your logos, change brand color, add some emojis to make Hellonext your own that first your brand. Everything is crafted with you in the center. This is the most exciting part. The part where you share your new feedback board with your customers to start gathering feedback. Explore our integrations directory for prebuilt integrations to popular platforms, plugins, and API. Setup your own feedback boards and use it as your product's suggestion box, bug reporting tool, and so much more. Simple enough to use, powerful enough to manage. Show your customers what you are working on visually. Help your business leads understand why they should go with you. And customize Roadmap to be your sales driving tool.

See what’s being said in your reviews that impact sales and engage with customers online where they visit most. Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations. Get insights and actions to beat your national and local competitors. Learn and leverage the success of top-performing businesses across the nation. Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue. Evaluate the current food delivery process and determine if kitchen staff and servers are properly trained. Shine a light on your customer feedback that impacts your sales. Show all levels of management their progress at a regional, district, and location level. Monitor business performance, spot operational and employee issues, plus reply to reviews for all your locations in one platform. Manage customer feedback posted on your website alongside your social reviews.

Drive profitable customer relationships with MirrorWave. Ask less and do more with our powerful relationship feedback system. We follow individuals over time, regularly pulsing them with the same three questions so we can understand what's changed with them since last time and why. We do this using our world-first longitudinal platform which builds individual relationship stories over time and makes it easy for our clients to get into a rhythm of listening and taking action. MirrorWave is for businesses who are serious about their enduring customer relationships, with individual customers, strategic accounts or two-way partnerships. All the programs we’ve ever run, we’ve helped businesses halve the number of dissatisfied people and more than double (2.3x) the number of highly satisfied people. Form strategy from truly unique change-based insights.

Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop. Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey. Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS. With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.

Who likes to take a survey? No one. Feedier is a new innovative platform to collect valuable Feedback. Stay leader, turn feedback into growth leverage by making data-driven decisions to improve your services and products. Innovative forms: Deploy innovative forms in minutes with a unique model: S.I.R.A. Measure Satisfaction, collect valuable Insights, Reward to create loyalty, and finally push an Action to create engagement. Get more responses: Push highly targeted and unique feedback requests that not only deliver a much better and quicker experience but also incentivize your participants to give their opinion. Empower your data: Feedier act as data-hub. Link cross-data from your applications and services to the feedback you collect. Segment the data you require. Go one step further with sentiment analysis, thanks to machine learning analysis. A collaborative platform to infuse actions: Assign feedback in your teams, engage your participants, export your data and run

CustomerGauge helps B2B companies leverage customer feedback & behaviors to align business initiatives, improve account retention, and increase revenue growth through up-sells, cross-sells, and referrals. The CustomerGauge Account Experience™️ platform enables B2B companies to monitor account engagement, collect feedback from key stakeholders, segment real-time results into custom dashboards, and map feedback to changes in NPS score & revenue. Through custom and native integrations, users can monitor engagement across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more. Other capabilities of the CustomerGauge Account Experience™️ platform include the ability to set KPI targets for closing the loop on feedback, identify accounts at risk of churning, and forecast the revenue impact of changes in NPS score. Get a demo today.

Umanest simplifies property management and drives faster organic growth. Turn happy landlords and tenants into brand advocates, so you can focus on growth. Operationally you know how much work it takes to run a single tenancy. You work hard and long hours to deliver a great residential property management service. But what makes you annoyed is that sometimes things don’t run smoothly and you don’t know there’s an issue. It’s guesswork whether your clients are happy or furious. Using our customer satisfaction management system you get the certainty and confidence that client issues are uncovered really fast - as they happen - which gives your team time to dive in with a solution, time to have a conversation, and time to resolve their anxieties. So your property management service runs more smoothly and hidden issues get dragged into the daylight so they can be solved.

Agile companies would like agile employees who would, in turn, like companies to be agile. For this purpose, agile HC software is needed. Danielle Software has developed the chatbot ‘Danielle Talk’ which is the ultimate agile tool for agile companies. It can be this easy. By providing thoughtful, constructive feedback, you can help your employees to become more efficient and achieve better results in the future. They also appreciate this, if you go about it in the right way. Let your employees do their work. Sometimes this means that people make mistakes and learn from them. Micromanagement can affect morale and reduce the productivity of both the manager and the employees. You will be surprised what people can achieve if you give them a little scope. Reconciling work and family life is crucial for a contented workforce. It is good to be generous with free time and show understanding when planning work schedules.