Hatcher Alternatives

Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

Rep AI combines the latest in behavioral AI (built in-house) & conversational AI (from ChatGPT) to deliver personalized shopping experiences to everyone. A conversational shopping assistant powered by ChatGPT. Rep handles the entire shopping experience right in the chat — even checkout. Every conversation is contextual and focused — like it should be. AI constantly scans your website so it’s always updated — let AI do the heavy-lifting. Our AI answers all product-related questions in a conversational way. It even understands idioms and slang. Includes multi-language support, contextual conversations, and an AI built to serve 24/7. We are using a deep learning predictive algorithm to detect visitors that require help in real-time and offer them personalized and hyper-contextual artificial intelligent shopping assistance.

Easily let customers order and re-order products using voice. Increase sales by letting customers ask for coupons and deals. Increase customer engagement by providing product search/personalized recommendations from your brand. Easily let customers find the nearest store. Inform customers of events at their local store. Match customers to more products through simple voice searches and increase impulse purchases by reducing friction. Customers receive personalized recommendations using AI so they see products relevant to their taste and need. Voice based apps can be built and made live quickly. Modify templates as needed and add new voice interactions. We handle the backend and infrastructure on commercial cloud servers. Centralized service to manage apps for various voice enabled platforms.

Chatbots and voicebots guide clients through the entire purchase process. They organize promotions and customize your products and services. They quickly answer clients and are available 24 hours a day, on websites and inside messaging or mobile apps. Organize contests, lotteries, and quizzes inside chatbots or voicebots. With the user-friendly admin panel, you can easily create new and effective customer engagement activities. Chatbots and voicebots integrate with databases, gather information, and profile job candidates, significantly shortening the recruitment process, both the collection of CVs and their final selection. Hotel chains, fitness clubs, and other businesses – manage different scenarios of many chatbots with the help of a single central admin panel. Investing in automated communication solutions means lower maintenance costs, easier content management, and smoother updates.

Replace your customer service with an AI phone agent. Replace customer service with a human-like AI phone agent. Picks up immediately, available 24/7, speaks to 1000s at the same time, answers all customer questions, and informs customers about order status. Choose language, voice, gender, environmental sounds, voice speed, voice stability, engagement, and more. Tell the agent whatever you want it to do. You'll get task templates you can use and tailor to your needs. If a phone call requires a human, the AI can transfer the call to the right person. From call recordings to transcripts and extensive analytics, you can check everything that ever happens. If your needs exceed what our plans offer, or if you need custom features or integrations, please contact us so we can set up a custom plan. Our AI calling assistant is designed to enhance your e-commerce business by managing all incoming calls, so your customers always feel heard and valued.

AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions.

RedRoute is a voice assistant that acts as one of your call center agents to answer and resolve customer requests. It integrates with your phone system and customer management system to make the customer’s updates. If RedRoute can’t assist, the call is seamlessly escalated to your call center agents. Our current solution works best for transportation and eCommerce companies. However, we are expanding our feature set all the time. We offer a full-feature 30 day free trial, which begins when you automate your first call. Most customers get up and running within an hour and see savings on day one. Our solution is built for you, just connect your existing software through our 30+ integrations, choose initial preferences, and we’ll handle the rest. Automation begins immediately after setup (which takes under an hour). If your company uses voice and SMS or chat, we can automate your calls so your team can focus on other channels.

Voice assisted applications empower business to stream from the cloud to any Alexa-enabled device. Our Alexa Developer team makes it possible for your business to be accessible through the spoken word. With one simple word, a target audience of millions has instant access to your products and services. Customer engagement with voice assistance by certified alexa developers. Easy Voice develops B2B and B2C voice solutions that interact with Alexa voice services (Alexa apps and skills). We provide a complete alexa developer solution for connecting people through Amazon Echo or other Alexa-enabled devices. The Alexa Skill and Dash Button Platform is the first solution to empower organizations to manage customer engagement with voice on a single solution. Easily integrates with existing front and back office solutions. We develop the world's leading voice assistant applications, skills, and apps.

Effortlessly connect with your customers — when, where, and how they want. With Interactions Intelligent Virtual Assistant, it’s easier than ever for you and your customers to interact and get things done. By combining the latest Conversational AI technologies and human understanding, we’re changing what it means to provide excellent customer engagement. Our Intelligent Virtual Assistant lets your customers speak or text naturally and in their own words, creating an effortless customer experience from start to finish. An Intelligent Virtual Assistant, or IVA, provides modernized customer care that’s not just conversational, but also personal. With Interactions IVAs, powered by Conversational AI, customers can speak naturally just as they would with a human, reducing the frustration commonly associated with typical automated solutions. Even with background noise, accents, and poor connections, Interactions IVAs can still accurately hear what customers are saying.

Yosh.AI is an official global Google Cloud Partner. After numerous international, successful implementations of AI solutions for international enterprises, Google recognized advanced and high quality solutions provided by Yosh.AI with a global partnership. The mission of Yosh.AI is to revolutionize the communication between retailers and the users through the use of AI-powered Virtual Voice Assistants and deliver a more pleasurable, effortless shopping experience. Thanks to innovative AI technology supporting both voice and text conversations, brands for the first time in history are now able to seamlessly communicate with users, allowing for more meaningful, user-driven, personalized one-to-one communications. Our mission is to empower e-commerce with AI solutions and drive user engagement and sales through delivering pleasurable, effortless fashion shopping experience with voice.

Build, train and manage voice assistants in one place. Talkie is a one-stop-shop for conversational AI. It lets you create powerful virtual agents without writing a single line of code. Quick to implement. Scales on demand. Interacting with our voice assistants feels natural because customers can speak at their usual pace, interrupt, change the subject without warning, similar to a conversation between humans. Voice assistants can take care of repetitive queries and provide support 24/7, significantly decreasing your contact center costs. Provide zero on-hold time and first-call resolution to improve customer experience. Free up agents’ time to solve complex queries and provide personal support. Reduce customer effort by providing the same level of experience and accuracy during every call. Use a friendly, drag-and-drop interface to create virtual agents that help customers achieve their goals: get information, schedule an appointment, or order their favorite product.

AI voice assistant for businesses of every scale. Callin's AI-driven voice assistants are tailored to bolster the growth of businesses, handling inbound and outbound customer conversations. Quick to implement and built for impactful results, Callin AI agents are the quintessential team additions, encapsulating the AI features you’ve always imagined. Callin responds to unanswered calls consistently, 24/7, and handles calls from both external customers and internal employees. Outperforms human agents in turning leads into clients. Our AI voice agents are customizable to meet the specific needs of your business. Answer every incoming call, capture lead details, and book appointments on the spot. Follow up on missing documents and incomplete applications. Speed up the process and maximize conversion. Remind customers of upcoming payments and appointments, or share critical updates. Handle any number of calls in a language of your customers’ choice.

We believe every brand should have a voice and every person should be able to interact naturally with the products around them, by simply talking. At SoundHound Inc., we’re working together with our strategic partners to build a more accessible and connected world. We build custom voice assistants for companies wanting to keep their brand, users, and data. Built on the foundation of proprietary Speech-to-Meaning® and Deep Meaning Understanding® technologies, the Houndify platform provides conversational intelligence unmatched by others in the industry. Houndify everything! Voice-enable the world with conversational intelligence. Create a voice AI platform that exceeds human capabilities and brings value and delight via an ecosystem of billions of products enhanced by innovation and monetization opportunities. Headquartered in the heart of Silicon Valley, we are a global company with 9 offices in key markets and teams in 16 countries.

Conversational AI that knows your product and represents your brand. Transform your customer experience with the help of a personal AI that knows your product, your customers, your sales process, and will grow with your business. Ground-breaking AI that is easy to use. Created for non-technical users to launch, build and maintain. Your AI will become your reliable sales rep. It will continue to teach itself the details of your business indefinitely. Conversational AI is the only self-sustainable solution to scale the entire customer engagement process. In today’s brave new automated world, there is an even bigger reliance on remote engagement. This is where nmodes AI comes in.

Redefining Customer Experiences with Multimodal AI and Intelligent Interactions. Marketrix’s Twin Avatars use advanced emotional intelligence to understand and respond to customer emotions in real-time, ensuring efficient and empathetic interactions. Our AI deeply comprehends your website or product’s layout, guiding users intuitively through its spatial structure to enhance their experience. Providing smart, context-aware assistance at every step, tailored to user behavior. Understanding customer emotions in real-time to deliver personalized, empathetic responses. Crafting conversations with the perfect tone to make every interaction feel natural and comforting. Enable Co-browsing sessions with our AI Avatars or Human Agents. Understand your realtime traffic better to driver towards realtime conversions

Conversational VoiceBots for Websites & Calls. Our AI Voice suite empowers companies to use AI VoiceBots on their website and over the phone channel to connect, qualify and engage their leads & customers through highly-personalized, human-like voice conversations. Have personal conversations at scale. VoiceBots carry out high-touch, intelligent calls to your customers and leads that are interested in receiving more information from you. Increase the power of your Sales, Marketing, Logistics and Customer Support teams to provide a high-touch, delightful experience for your customers and leads. VoiceBots are a great way to both start and continue voice conversations with your leads and customers in an automated way. Qualify your website visitors, live transferring high-level prospects to your Sales team. Schedule demos or meetings with interested leads onto your sales reps' calendars. Navigate or search for information on your website using voice commands.

Personally and effortlessly service your customers with our smart conversational AI solutions. Build your bot in one language and make it understand 100+ languages with just one button click. We are a no-coding platform. Business users can create and manage bots without any coding skills needed. Talk to customers on Facebook messenger, WhatsApp, Google Assistant, Amazon Alexa & more. Our clever AI gives you detailed insights into your conversations and provides tips on how to improve them. Powered by our AI technology, the myBo bot helps customers of Belfius Insurance claims, freeing up time for human agents to handle the more complex cases. Build your own voice or chatbot with our 30-day free trial account. It’s easy, no IT skills needed. But don’t just take our word for it, try it out yourself for free. Chatlayer is not just a conversational platform, it’s also a partnership ecosystem! Get the most out of our tools thanks to our network of trusted partners.

To find a fitting product, a large number of touchpoints are needed. This is a hassle for consumers and very expensive for providers. Companies lose millions of potential revenue as they cannot provide adequate search support to their consumers. In comparison to a physical store, a consumer gets unlimited product selection online, but no purchase guidance or expert knowledge. Cut down your expenses and reduce product returns. Pre-qualify your leads with product guidance so your employees can focus on the important contacts. Leave your customers with a feeling of trust and satisfaction by assisting them to find the best fitting product in no time.

Seamlessly onboard and scale your entire front desk operations to pick up every call. You do not need to be experienced with prompt engineering. We provide demo agents and templates to help you get started. Additionally, our enterprise plans include hands-on assistance in creating and testing your agents. We have integrations with the most natural AI voices that deliver human-like conversations. You can choose the voice that suits your use case perfectly. We already have integrations with leading CRMs and have a knowledge base where you can add documents. Bolna is the end-to-end open source production-ready framework for quickly building LLM-based voice-driven conversational applications. Automate all your customer conversations by building human-like voice AI agents in minutes. You can design your own functions and use them in Bolna.

Integrate voice & conversational intelligence into your products through an independent platform that is always learning. A next-gen multilingual Voice AI-powered contact centre automation platform that has been designed to have human-like conversations. VIVA uses a unique conversation design framework to understand intent. Dynamically generates custom conversations with customers. Supports 10 Languages and 160+ Dialects; available 24x7. Delivering high value through contact center optimization Voice AI banking solutions for a digital economy. Optimize your CX processes, costs, and resources with digital voice agents that can handle personalized, empathetic, and proactive conversations in real-time. Augmented Voice Intelligence is the new paradigm of expanding your workforce to combine the power of humans and machines. Augmented Voice Intelligence is collaborative in nature—a collaborative effort in service of customers.

Grow your business with AI phone agents that are smart, helpful, and available 24/7. Unlock the power of AI to handle calls for your business. Transform every call into an opportunity with AI that's always available. Boost revenue, enhance productivity, and delight customers. Describe what you want your agent to do. Choose a local number for your AI to use. Your agent will answer your calls and texts. Vida agents learn from instructions. Just describe what you want your agent to do when people call or text, and Vida will take care of the rest. No coding or technical skills are required. Give the agent your website, upload a doc, and Vida will learn from it. Vida agents engage with your customers just like a real person. Agents converse to understand problems, gather information, and triage solutions. Connect your agent to external data sources and let it solve real problems for your customers.

Eliminate repetitive work and free teams to focus on high-value tasks that increase employee satisfaction and boost productivity. Replace wait times with a 24/7 customer service system that supports agents in their workflows. Update outdated systems with engaging, intelligent, proactive conversational AI that transform conversations into conversions. Automatically switch between text, voice, email, and more to converse on the channel that best serves your customers. With our plug-and-play solutions, you can deploy chatbots and voicebots in a matter of hours. No code required. Our team has over a decade of experience creating reliable solutions that harness the latest advances in conversational AI. You can use your data or create bots using our industry-specific templates for retail, banking, healthcare, and more. Measure the performance of your bots in real time using an intuitive interface that tracks conversations across all your channels.

Ready to scale up personalized video production? Meet Gemelo.ai's Video Twin technology, designed to seamlessly integrate a photorealistic digital version of yourself into your lead and customer engagement strategies. Here’s the deal: all you need to do is record a quick video, and our advanced AI takes care of the rest by capturing your likeness, voice, and unique mannerisms. From there, it’s smooth sailing – use your Video Twin to churn out an endless stream of top-notch videos for presentations, social media posts, training materials, and beyond. No need to worry about acting skills or green screens – we’ve got you covered! And the best part? You can train and deploy your AI Twin videos with confidence, thanks to our robust security measures and API integrations. Whether you want to pair it with voice cloning technology or take your pick from our extensive library of faces and voices, the choice is yours.

Cut costs and deliver more conversations to your active sellers. Al fueled orchestration of buyer intent delivered automatically. Start seeing ROI in minutes. Buy once through Warmly and gain access to the best-in-class enrichment and intent data to power your automation. Combine intent with action to capture buyer interest in the moment, before your competitors do. Reveal, enrich, and qualify accounts researching you on your site and personalize engagement with them in real-time across email, LinkedIn, and live chat. Augment your sales team with generative Al assistants who connect on your behalf at optimal moments in the buyer's journey. Work every target account that visits your site in multi-threaded conversations with decision-makers without needing to add headcount. Consolidate all the tools, workflows, and actions needed to instantly capture the interest of decision-makers. Harnesses the power of your existing tools to automatically identify and convert high-intent visitors.

Replicate the star rep's playbook throughout the company and close more business. Customize the agents based on your team's exact workflows. Fills CRM properties, creates deals, and updates info in real time based on pre-set rules. Researches companies and prospects to help you target and qualify leads better. Sends timely follow-ups to prospects and updates deal stages automatically in the CRM. Creates and sends personalized outreach based on in-depth company and prospect research. Automatically assigns leads to the right sales reps based on location, time, product specialization, etc. Creating a new pipeline to close more deals by automating CRM tasks. Engaging only with high-potential leads through detailed research and automated scoring. Automating personalized follow-ups for greater SDR productivity. Automatic meeting creation and rescheduling based on time zones. Ensuring timely follow-ups with automated emails until closure.

Guide your customers through a custom buying experience. In just a few questions, they'll find the perfect product for them based on their responses. Find customer data, order history, and inventory status right at your fingertips so that you can create or update orders without ever leaving the dashboard. Leverage your customer data to build data-driven customer profiles, run personalized ads, and recommend new products. Get detailed sales conversion data, generate automatic customer satisfaction reports, and understand your agent performance in real-time. Join hundreds of businesses just like you who’ve added MyAlice to reduce the complexity of managing customer conversations in multiple channels.

Reply.io is an AI-driven sales engagement platform that automates cold outreach through unlimited mailboxes, converts website traffic into booked meetings with AI Chat, and empowers your team to streamline the entire sales process with AI SDRs—from building verified lead lists to crafting personalized sequences and responses. Trusted by over 3,000 businesses and recognized as one of the Top 50 Sales Products for 2024 by G2, Reply offers: - Cold Outreach Tools: Engage prospects through emails, LinkedIn, WhatsApp, SMS, calls, and more. - AI SDR Agents: Automate outreach to book more meetings. - Reply AI Chat: Capture website visitors and convert them into leads with AI-driven chat and video avatars. - Email Deliverability Suite: Maintain high deliverability rates with email health features and Mailtoaster.ai. - Agency Growth Hub: Tailored solutions for sales and lead generation agencies, including custom integrations, an agency dashboard, and a sales experts marketplace.

Engage, educate, and empower customers by turning searches into meaningful, contextual conversations that deliver. Built on deep knowledge and nuanced semantics, Zoovu is an omni-channel AI-powered digital commerce search platform that helps businesses truly connect with their customers wherever they are - to turn those conversations into real, meaningful action. Deliver world-class customer experiences across all channels with seamless integration. Easily integrate conversational commerce throughout the customer journey including: webshops, channel partners, in-store kiosks, chatbots, visual and voice commerce. Ask your customers the right questions, based on their individual needs, preferences, and context. Easily create and customize dynamic conversations directly within the platform. Zoovu helps you automatically transform product properties into specific customer wants and needs, while highlighting product value.

Exceed.ai helps marketers boost their SQL conversion rates through the roof – and here is how: Our AI-assistant works alongside your team and engages with every incoming lead, attends to every inquiry and qualifies your leads at scale, in real-time with a personalized human-like, two-way conversations over Email, Website Chat, and SMS. When qualified leads are ready to talk to a human, the AI assistant automatically loops in sales and books a meeting directly on your rep’s calendar. Exceed integrates with your CRM and automatically updates your marketing automation platform with the latest lead status when leads are qualified, change jobs, leave the company, not the right person, or ask to be contacted at a later time. Companies such as LTSE, SugarCRM, Hearst, Monday.com are exceeding their goals using Exceed.ai.

Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.

If you dream it, the world’s first generative AI for CRM can create it. Get ready. Einstein GPT has entered the chat. Tailor every customer interaction with AI-generated emails, conversations, and offers built on your real-time data. Boost productivity with insights across sales, service, marketing, and commerce embedded in your flow of work. Create new experiences easily with low-code tools to build custom predictions and recommendations, no data scientist required. Guide sellers from prospect to close, forecast accurately with real-time data, and accelerate time to close with conversational intelligence. Deliver personalized experiences and save time with AI built directly into your CRM. Service GPT has everything you need to scale now and drive immediate value. Personalize engagement, grow relationships and revenue with real-time insights, orchestrate intelligent journeys, and make timely recommendations.

Vozy transforms the way companies interact with customers through voice assistants and conversational artificial intelligence to boost customer-centric enterprises with an automation that really works. With personalized solutions designed to meet the growing omnichannel customer care demand, Vozy is delivering significant cost savings and unprecedented customer experiences for companies in Latin America. That’s why powerhouses like SURA, Bancolombia, Protección, and Emtelco trust Vozy.

Maximize productivity with the AI assistant designed for sellers. Sales Copilot works with Dynamics 365 Sales or Salesforce Sales Cloud and is included in Dynamics 365 Sales Enterprise and Premium subscriptions. Drive efficiency with AI capabilities that help you streamline processes and create personalized content in Microsoft 365 apps. Automate and simplify tasks with AI-generated meeting summaries, detailed call transcriptions, and contextual email responses. Build stronger customer relationships with real-time call insights, content recommendations, and post-call analysis to improve future interactions. Add or update customer records in your app of choice with seamless data integration between your CRM solution and Microsoft 365 apps. Use AI capabilities to draft emails and set up meetings in Microsoft Outlook with data from Dynamics 365 Sales or Salesforce and Microsoft 365. Get AI-generated email and meeting summaries in Microsoft Teams, Outlook, and Dynamics 365 Sales.

CEDEX Technologies is a specialized chatbot development company from Kerala, India. We are a dedicated team of chatbot and voicebot experts. We develop custom chatbots based on our client's unique business requirements. We design, develop and train high-quality chatbots and voice apps with conversational abilities, context sensitivity, and personality traits. Chatbots are evolving very fast and it is expected that they will eventually replace humans in areas like customer care, e-commerce, entertainment, news, delivery services, corporate information exchange etc. Developing chatbots may seen pretty easy on the surface. But to build a chatbot that meet the exact business requirements needs the expertise of a dedicated chatbot development team. Chatbots can help your customers 24/7. They don't have bad days and they don't get frustrated and thus provide a better customer support. Chatbots can automate tasks which are to be done frequently and at the right time.

Elevate sales outreach with AI-powered personalization and streamline customer engagement and sales success. Introducing PotionPitch AI, a special tool for your sales team that works right in your Chrome browser. It's like magic for making your sales messages super personal and organized. PotionPitch AI makes your messages to customers feel extra special and also helps you keep track of different parts of your sales process. Imagine you're writing an email to a potential customer. PotionPitch AI uses its magic to help you write a subject line that grabs their attention, a starting sentence that makes them want to read more, and content that fits exactly what they like. It's like having a helpful friend who knows just what to say. And when it's time to follow up with customers, PotionPitch AI has your back. It reminds you when to follow up and even suggests the best ways to do it. You don't have to worry about being too pushy or forgetting to check-in.

Create conversational bots for video platforms like Zoom, Google Meet, and Facetime. Easily, in a matter of minutes. No coding knowledge is required, all you need to do is write the conversation. Create bots that interact using natural language. No buttons, IVRs, or other restrictive options. Simple, flowing, natural conversation. Create rich, deep conversational flows. Choose from the world’s largest repository of conversational components (CoCos). Create your brand ambassador, personal assistant, or team member. Build a video bot, personalize and customize the avatar and meet your users where they are. We offer multiple one-click integrations into websites, social and messaging apps, and online meeting tools. Wherever you already are, we’ll bring the chatbot to you. Create and publish your own bot video bot, voice, or text. Give your audience a seamless experience, while reducing your team’s workload.

Meet Zia, the AI-powered assistant for your business. Whether you're collecting customer data, writing a document, or just looking for some sales numbers, Zia works hard to make your job easy. You can ask Zia to generate reports for you. If you wrote, "show me support tickets by channel this month," then Zia can generate a bar chart on the fly. Next time you're looking at a spreadsheet, ask Zia to generate a chart or a pivot table for you. She uses natural language processing to understand what you're looking for. Zia understands the sentiment and content of your support tickets. She tags each support ticket as it comes in so it gets to the right person. Zia notices trends, meaning she detects when something is wrong and can alert you as soon as it happens. Search for a customer and Zia shows you every email, support request, or deal with them and every chat, presentation, or document they're mentioned in. Reply to the messages or make an update from the search results.

Powered by proven, award-winning AI reasoning technology, knowledge, and contextual offers, eGain Sales Advisor™ makes all your sales agents as good as your best sales agents by providing in-band conversational and process guidance. eGain Sales Advisor enables agents to provide advice based on uncovering the needs of the customer through a dialog rather than overwhelming the customer with raw product information. Expand the benefits of the solution by extending its role in self-service. When deployed for customer self-service, it can provide the same conversational guidance to customers like a live human agent would. Moreover, the solution automates the follow-on coaching and nurturing process with virtual assistant, messaging, notifications, and analytics, all unified on the same platform for connected and consistent experiences, which will help close the sale and expand wallet share over time.

Our products and solutions operate in omnichannel mode (voice and text, including chat, videoconferencing and social networks) and automate both customer support and employee support services. Improve customer experience. Make sure customer voices are heard with no waiting time in line and navigating complex menus. Analyze 100% of conversations to extract valuable evidence for sales optimization. Digitalization and automation of routine processes through voice and text self-services bring measurable cost reductions from the start. Our differentiators are fast solutions delivery, out-of-the-box products, and advanced toolsets, which allow quick tuning and further development either by Spitch or customers/partners themselves. Omnichannel virtual assistants allow handling voice and text queries addressing the entire spectrum of tasks from precise intent recognition to fully automatic end-to-end processing of standard customer requests in natural language.

Alan Studio, a simple but powerful IDE, is tailored to the challenges of voice interface design. Write and test conversational scenarios, maintain dialog versions and publish the results to a sandbox or the production environment. Focus on bigger things and let Alan take care of the rest. Alan captures key data points such as users' utterances, frequency of use and session length to let you see how customers interact with a voice assistant in your app. Leverage this data to understand users' behavior and flows, identify unhandled voice commands and optimize the voice assistant effectiveness. Alan provisions and handles the infrastructure required to scale, plan, and maintain voice deployments. To integrate with Alan, you only need to embed a lightweight client SDK in your app. Build a chatbot for your app to answer frequent user questions, handle common requests or just keep human-like conversations with your customers.

Tell AiSDR which objections you hear the most and how you previously handled them, and your AI SDR will use them to convince prospects to book a call with your sales rep. Even if your leads aren’t interested for now, our AI email assistant will develop a personalized nurturing sequence that lays the foundation for future conversations. Optimize your SDR costs with the help of robust integrations and advanced generative AI technology. AiSDR will book meetings with engaged leads for you on auto-pilot, outperforming your SDRs at 10% of the cost. No more prospects will ever fall through the cracks. Simplify your work by never having to manually craft an email campaign again. Regardless of whether you’re planning a webinar or inviting prospects to visit your conference booth, just inform AiSDR about what you want to achieve and AiSDR will generate an entire email campaign for you in minutes. All you need to do is approve it and AiSDR will manage all the sending.

73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology.

Nuance Conversational IVR resolves inbound telephone queries through natural, human‑like interactions that encourage self‑service and increase customer satisfaction. Nuance Conversational IVR allows customers to speak freely and resolve their issues successfully, just as if they were speaking with a live agent. Intelligent voicebots anticipate customer needs, offer personalized greetings, and change speaking styles based on the context of the conversation—resolving cases first time and freeing your agents to focus on higher value tasks. Nuance's intuitive interactive voice response system enables you to create personalized, automated voicebots for your brand that resolve customer queries, boost the agent experience, and improve your contact center results. Accelerate resolutions and promote loyalty with simple, effective self‑service.

Intelligent assistant that can go beyond predefined conversational flows. Cutting edge Artificial Intelligence technologies decide the next response from the bot. Connecting to the next new channel is easy, even with voice channels. Understand your customer's intent and extract information using NLU. Don’t send your valuable data to third party services. Remain independent, deploy on-prem. Bring chatbot conversations into the real world by integrating ShoutOUT AI with yours and 3rd party APIs. Embrace this new normal of customer service. Transform the boring FAQ questions into an engaging chatbot that understand and answer sophisticated inquiries from your clients. You don’t need to be tech-savvy. Integrate an answer bot to your website in a few steps to seamlessly handle all conversations coming from multiple users at once. Get answers to the commonly asked questions on the spot.

Easily create AI voice assistants to make outbound calls, answer inbound calls, and schedule appointments 24/7 - no coding required! Forget lengthy development cycles and expensive machine learning teams. With Synthflow you can build sophisticated, tailored AI agents without technical skills or coding - just bring your data and ideas. Over a dozen specialized AI agents are ready to use for question answering, document search, process automation, and more. Choose an agent as-is or customize it to suit your needs. Upload data instantly from PDFs, CSVs, PPTs, URLs and more. Your agent gets smarter with every new piece of data. No caps on storage or computing resources. Store unlimited vector data in your dedicated Pinecone environment. Gain full control and transparency over how your agent learns and improves. Give your AI agent superpowers by connecting it to any data source or service.

Add participants ahead of time and prep key documents, brochures or relevant products. Make the most of any meeting with marketing and sales assets in one place ready for you to search, present and share with ease. Showcase your product knowledge through a dynamic catalog experience complete with descriptions, specifications, videos and links. Share and track an automated meeting summary with prospective clients seamlessly via a mobile-responsive website. Beehivr works to perfectly complement your current CRM solutions by storing meeting summaries, customer opt-in details, insights and feedback directly into your CRM on-the-go.

We provide end-to-end chatbot development services, including: - Discovery phase (tech investigation) - Project and Account Management - Conversational Design (Flow) - QA & Testing Services - DevOps Services & Custom development - Chatbot Support & Maintenance - Rapid Chatbot Development (A chatbot in less than 2 weeks) - Chatbots based on GPT-3, ChatGPT development - Chatbot Migration Services - Chatbot Rescue Services - UX & Graphic Design services - Chatbot Persona and Personality creation At every stage of the chatbot journey, our team of Business Analysts, Customer Success Managers, Conversational Designers, Chatbot Developers, QAs will lead you to the best matching solution for your company. Apart from that, we have a Conversational AI platform for our clients. We happen to work with more than 80 amazing clients from all over the world. Our clients include startups that raised 10m now and companies like Samsung NEXT, Mars, Natera, Virgin, BMC.

Keep your restaurant running smoothly with AI that handles the toughest orders. IBM watsonx Orders is an AI-powered voice agent that accurately takes orders from your drive-thru guests and speeds them to the pay window. It supports a multitude of use cases, including loyalty programs and mobile orders. It knows the customization options of every menu item. It’s aware of what’s available and what’s not. Optimize the drive-thru order-taking experience for guests and crew with an AI-powered voice assistant you can rely on. watsonx Orders can take 87% of orders on average without crew intervention, including orders with complex customizations, mobile pickups, and loyalty codes. It can gracefully hand off to a crew member when needed. Like a veteran crew member, watsonx Orders is friendly and speedy. It keeps dialog to a minimum for maximum throughput, up to 150 cars an hour in a dual-lane drive-thru.

R Systems’ aim is to enable organizations to not only identify hindrances in the customer journey but also mitigate them to improve loyalty & long-term profitability by harnessing the power of AI, data analytics, Natural Language Processing (NLP) & Deep Neural Networks (DNN). Understanding the essence of customer experience helps you augment the way people respond to your brand in terms of engagement, loyalty, and retention. Organizations need accurate data and metrics to discern, gather, and analyze customer data for gaining actionable insights and making educated decisions to retain and acquire customers. Our data analytics framework will help you improve First Contact Resolution (FCR), reduce customer effort, optimize self-service options, and handle seasonal spikes in demand. With R Systems on your side, your customer experience will get better with every single interaction. Our services enable you to gather data from customer interactions to gain insights into behavior.