Audience

Leading brands looking for a virtual IA assistant to provide in-band conversational and process guidance for sales agents

About eGain Sales Advisor

Powered by proven, award-winning AI reasoning technology, knowledge, and contextual offers, eGain Sales Advisor™ makes all your sales agents as good as your best sales agents by providing in-band conversational and process guidance. eGain Sales Advisor enables agents to provide advice based on uncovering the needs of the customer through a dialog rather than overwhelming the customer with raw product information. Expand the benefits of the solution by extending its role in self-service. When deployed for customer self-service, it can provide the same conversational guidance to customers like a live human agent would. Moreover, the solution automates the follow-on coaching and nurturing process with virtual assistant, messaging, notifications, and analytics, all unified on the same platform for connected and consistent experiences, which will help close the sale and expand wallet share over time.

Integrations

API:
Yes, eGain Sales Advisor offers API access

Ratings/Reviews

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Company Information

eGain
Founded: 1997
United States
www.egain.com/sales-advisor/

Videos and Screen Captures

eGain Sales Advisor Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Online

eGain Sales Advisor Frequently Asked Questions

Q: What kinds of users and organization types does eGain Sales Advisor work with?
Q: What languages does eGain Sales Advisor support in their product?
Q: What kind of support options does eGain Sales Advisor offer?
Q: What other applications or services does eGain Sales Advisor integrate with?
Q: Does eGain Sales Advisor have an API?
Q: What type of training does eGain Sales Advisor provide?

eGain Sales Advisor Product Features