Audience
Customer service and sales teams from enterprises of all sizes.
About Diabolocom
For 20+ years, Diabolocom has redefined customer engagement. Our cloud-based Contact Center as a Service (CCaaS), powered by our proprietary generative AI, provides the smart automation, reachability, and insights today’s customer service and sales teams need.
From real-time transcription and satisfaction analysis to next-best-action recommendations, our AI Assistant seamlessly supports each customer interaction for faster resolutions. Diabolocom combines native AI for CX with telecom services to deliver a unique, hyper-customized telephony experience. By automating routine tasks, your teams focus on what truly matters—driving customer loyalty and growth.
We integrate smoothly with CRMs like Salesforce, Oracle, and Microsoft, giving teams full visibility to fuel business growth. Industry leaders like Mitsubishi Electric, Nikon, and Brinks trust Diabolocom for customer experiences that stand out.
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Pricing
Free Trial:
Free Trial available.
Company Information
Diabolocom
Founded: 2005
France
www.diabolocom.com
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Product Details
Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
Diabolocom Frequently Asked Questions
Diabolocom Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
IVR / Voice Recognition
SIP Trunking
Unified Communications
Voice Quality Enhancement
Encryption
Ring Groups
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Workforce Optimization (WFO)
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Interaction Analytics
Liability Recording
Performance Management
Surveying
Workforce Management
eLearning
