Alternatives to Collective CI
Compare Collective CI alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Collective CI in 2026. Compare features, ratings, user reviews, pricing, and more from Collective CI competitors and alternatives in order to make an informed decision for your business.
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1
Serviceaide
Serviceaide
Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. -
2
Zoho Projects
Zoho
Project management, as effective as it gets. Zoho Projects is a cloud-based project management tool that helps you plan your work, track it efficiently, and collaborate with your team wherever they are. Plan your project activities, assign work, manage resources and collaborate with your team better to get things done on time. Use Gantt charts to build your project plan and track your task schedule. Zoho Projects keeps you aware of your critical tasks and their dependencies, and immediately shows any deviations between your planned and actual progress. Save time on routine tasks. Whether you have a simple process or a complex workflow, our project management software has a drag-and-drop interface that makes new automations easier to visualize and deploy. Log billable and non-billable hours with the Projects timesheet module. Record every minute of your hard work, either manually or with timers, and our built-in integration with Zoho Invoice will generate invoices. -
3
Label LIVE
Semireg Industries, LLC
Label LIVE is label printer software that takes the pain out of label design and printing. You can print barcodes, address labels, shelf tags, inventory labels and more. Works with printers from mydpi.com, Brother, DYMO, Zebra, ROLLO & more. Compatible with macOS or Windows 10 and higher. Label LIVE generates PDFs that can be sent to any printer that is installed using a driver. This means you can send complex print jobs to inkjet and laser printers, too. Label LIVE replaces clunky "mail merge" and integrates directly with Microsoft Excel Spreadsheets, Apple Numbers Spreadsheets, or CSV files. Need to import spreadsheet data? Label LIVE can import Excel, Numbers or CSV files with a few clicks. -
4
SysAid
SysAid Technologies
SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI. It makes your IT team 100x more impactful, resolves issues faster, eliminates repetitive tasks, and shifts from firefighting to delivering strategic impact. With no-code workflows, AI-powered ticket handling, and an intuitive self-service portal, SysAid empowers IT to focus on what really matters: business value. At its core is Agentic AI: a powerful operational layer where AI Agents take the first action, accelerating resolution and boosting efficiency. Built for IT, SysAid includes enterprise-grade security, built-in governance, and the ability to add guardrails, control, and responsible AI protection to your data. Go live in weeks with fast, code-free onboarding—no heavy migrations or steep learning curves. With flexible customization and award-winning support, SysAid grows with you. ITSM run by AI, and by you. -
5
TeamSupport
TeamSupport LLC
TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort.Starting Price: $50.00/month/user -
6
BugHerd
Splitrock Studio Pty Ltd.
BugHerd is the world's simplest visual feedback & bug tracker tool for websites, loved by thousands of great teams worldwide to manage their web projects. Point & click client feedback directly to your site, with ZERO project limits. --- 🌟BugHerd works in 3 easy steps:🌟 1. Pin feedback to your webpage elements with the intuitive browser extension. 2. Contextual metadata is automatically added to all pins including; browser, OS, screen size & resolution, selector information and more. 3. Task cards are instantly created from feedback, helping you manage your workflow. --- No more emails, no more spreadsheets, no more headaches. Get started in minutes, with a free 14 day trial.Starting Price: 14 Day Free Trial -
7
Bugfender
Beenario
Remote logger, crash reporter and in-app user feedback Bugfender is a log storage service for application developers. Bugfender collects everything happening in the application, even if it doesn’t crash, in order to reproduce and resolve bugs more effectively and provide better customer support. Bugfender respects your user's privacy, is battery and network efficient and keeps logging even if the device is offline. Track and destroy bugs before users even notice. Bugfender logs all bugs on all devices and sends the results in seconds - enabling you to find and fix bugs before your users even get an error message. Achieve 5-Star Ratings. Bugfender doesn’t just log bugs and crashes. It logs all the information you’ll ever need so you can build a clear picture of your users and earn those crucial five-star ratings. Deliver world-class customer service. Our logging tool enables you to target individual users and provide personalized customer support.Starting Price: €29 per month -
8
Cayzu
Cayzu
If you need an easy and affordable help desk solution, look no further than Cayzu. Cayzu is for small or mid-size businesses looking for a simple, intuitive, and beautiful solution for providing and getting instant customer support. The platform offers a wealth of features that include integrated communications (email, social, voice, and chat), automated rules and workflows, mobile apps, branded self-service and knowledge base portal, app integrations, reporting and analytics, and more.Starting Price: $4.00/month/user -
9
ZebraZapps
Allen Interactions
Discover the power of ZebraZapps' unique, visual editor and now create and publish mobile apps with real interactivity. No browser. No player. It’s a real app! ZebraZapps is the latest breakthrough in e-learning from Michael Allen and Allen Interactions. This authoring and publishing system empowers authors to collaborate, create, publish, and share powerful learning experiences—all via a professional-grade, visual editor. The creative design begins with brainstorming. In ZebraZapps, sketches become fully functional and interactive instantly! Make your sketched objects interact with other objects and replace them with polished final media later. With its unique visual editor, ZebraZapps lets you go wild! Engage users, grab their attention and keep them involved. Don't be held captive by anything more than your imagination, create your own interactions, exactly as you want them. -
10
VZRscada
Martz Technologies
VZRscada is a modern solution that integrates hardware, software and communications technologies, in order to control and monitor critical infrastructure and processes. You can seamlessly connect existing control systems to VZRscada. We support your field staff with 24/7 remote emergency access. Program changes and process optimization can be performed remotely, saving time and costs associated with on-site modifications. PLC systems, instrumentation and motor controls can all be connected to our secure support portal. VZRscada can be connected to existing systems from multiple manufacturers, so if you have Allen-Bradley, GE, Siemens or Square-D, you don’t have to replace everything and start over, we can connect it all to VZRscada. -
11
PICO
PICO
The PICO MES platform enables manufacturers to digitize and error-proof their shop floor operations by unifying people, tools, machines, and data into one system. It features digital work instructions with step-by-step guidance and rich visual content, real-time analytics on throughput, yield, and operator performance, full traceability of any part’s build history, and integrations with barcode scanners, torque tools, PLCs, vision systems, ERP/PLM/QMS platforms, and more. Deployable in minutes rather than months, PICO connects to existing equipment and business systems without requiring rip-and-replace, and supports manufacturers of all sizes, from small start-ups transitioning off paper to enterprise teams standardizing multi-site operations. With plug-and-play device support (200+ tools) and a modular architecture, the platform helps enforce standard work in high-mix, low-volume environments, capture data automatically, and respond to issues as they happen on the shop floor.Starting Price: $100 per month -
12
OnPing
Plow Technologies
The most customizable hosted SCADA & HMI software in the industry. OnPing’s unique structure produces industry leading speed while our advanced network system produces up to the minute polling. Any device, any browser, any time, from anywhere. OnPing’s industry leading tools are instantly available anywhere you need them. Our unique network makes for the ultimate in reliable data streams and alarming that you can rely on. No matter what, OnPing is watching. OnPing is designed to be configured and laid out anyway you want. Each screen can be set up to get any member of your team exactly what they need. OnPing communicates with hardware from Allen Bradley, Fisher ROC, Schneider, ABB TotalFlow and legacy devices from Bristol Babcock, Ferguson Beauregard plus many more. -
13
Fernhill SCADA
Fernhill Software
Fernhill SCADA is a scalable SCADA offer based on a client server architecture. Supports multiple clients and redundant architectures. Easy to use and setup. Drivers for common PLCs: Allen Bradley, Mitsubishi Melsec, Omron, Siemens S7 & more. Open protocol drivers for: BACnet, DNP3, Modbus. Supports open data access interfaces including OPC UA, OPC Classic, ODBC, MQTT & more. Built-in historian and trending. Configured using a single Integrated Development Environment (IDE). The runtime works across multiple platforms including Windows, Linux, macOS, Android and iOS. Free runtime - deploy any number of SCADA systems with one low cost developer license.Starting Price: Free runtime -
14
Elasticsearch
Elastic
Elastic is a search company. As the creators of the Elastic Stack (Elasticsearch, Kibana, Beats, and Logstash), Elastic builds self-managed and SaaS offerings that make data usable in real time and at scale for search, logging, security, and analytics use cases. Elastic's global community has more than 100,000 members across 45 countries. Since its initial release, Elastic's products have achieved more than 400 million cumulative downloads. Today thousands of organizations, including Cisco, eBay, Dell, Goldman Sachs, Groupon, HP, Microsoft, Netflix, The New York Times, Uber, Verizon, Yelp, and Wikipedia, use the Elastic Stack, and Elastic Cloud to power mission-critical systems that drive new revenue opportunities and massive cost savings. Elastic has headquarters in Amsterdam, The Netherlands, and Mountain View, California; and has over 1,000 employees in more than 35 countries around the world. -
15
Orca Scan
Orca Scan
Barcode scanner app for iOS and Android. Orca Scan is a no-code barcode system; add/remove fields to build the barcode system you want. Orca Scan is device-agnostic; get started with smartphones, add enterprise barcode scanners when needed. Add fields, synchronize data, configure 100s of devices remotely from any web browser. No complex APIs, live-sync with Microsoft Excel and Google Sheets or connect directly to your system using simple HTTP requests. The Inventory Tracking template turns Orca Scan into an inventory barcode scanner app that can be installed on any iOS or Android-based device, including enterprise barcode scanners from Datalogic, Honeywell, Zebra etc. It contains all the required fields to rollout an inventory management system in minutes. Additional fields can be added to capture more information as needed. You can now share your sheet with teammates, allowing them to search your inventory or scan items into and out of stock from any device.Starting Price: $20 per month -
16
SYSDEM
DEM Machines
SYSDEM Food Manufacturing Software delivers a comprehensive, web-browser based office management system for the Food Industry that manages purchasing, sales, production and delivery. Utilizing the latest technologies and compatible with tablets and mobile devices, SYSDEM offers a real-time view of your Food Manufacturing or Meat Processing business anytime, anywhere, on any device. The software is fully integrated with easy-to-use operator interfaces on the factory floor and hardware such as barcode scanners, touch screen PC’s, high-speed industrial printers, handheld mobile computers and weighing scales to capture the data and processes you need to ensure quality and control over your food products and meet safety and compliance standards. -
17
EcholoN
mIT solutions
Customer-oriented and effective through all levels: EcholoN, the Service Management Software Suite, is a comprehensive solution for service, support and customer care. You want full control of your system and operate your service management solution completely in your home. You favor a cloud solution without burdening your infrastructure and operate your service management software in the EcholoN cloud. All you have to do is enter a new license key. Your recorded data and the stored workflows are retained and are available directly for further processing. After the license has been entered, you can start directly with the new options. Each workstation has different requirements, which are better supported by a native application. Depending on the application, role and location you can work with a native iOS or Android app, offline and without receiving in the field service. The web app is designed for working online on all devices.Starting Price: $5000 one-time payment -
18
ISISHIP2000S
Interweigh Systems
Interweigh Systems Inc. provides barcode scanning software for warehouse shipping and receiving applications. Warehouse and shipping companies are constantly rediscovering the value of bar code scanning. It offers reliable data collection and does away with the higher cost and low productivity associated with paper and handwritten data collection. With the right bar code scanning software you can enhance the speed and accuracy of data collection to optimize the efficiency of inventory management, retail, shipping and receiving applications, and more. Our software works with the MC9190-G scanner from Zebra and offers several key application features. Retrieves shipping orders details directly from most accounting software packages (Quick Books, Business Vision 32, etc) and download these orders directly to scanning gun. Provides shipping "pick slip" at ware house floor as quick reference on shipping details. Validates and process a order for shipping. -
19
SutiDesk
SutiSoft
SutiDesk is an easy to use online helpdesk software solution designed for customer support in organizations of any size. Its collaborative and intuitive design helps resolve customer issues quickly and meaningfully while providing complete control over support requests and questions. SutiDesk enables companies to manage and track support tickets and all related activities from a single unified platform. SutiDesk is easy to deploy and no installation is required. Reduce ticket resolution times and support costs. Access from any device, anytime. Provide best-in-class support ticket management capabilities. Streamline customer support services. Automated email to ticket creation. Automated customer case management. Maintain consistent support across new and existing customers. Collect and manage support tickets from multiple sources. Provide personal support to your customers. Full featured solution to accommodate growth. -
20
ReviewPro
Review Rank
ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue. -
21
Enviance
Cority
Enviance is a leader in cloud-based Environmental, Health, Safety (EHS) software delivering real-time mission-critical information anywhere, anytime and enterprise-wide. Improve compliance confidence, streamline operations and get more control over environmental performance. Better manage employee risks for healthier, happy employees and a stronger business. Get ahead of safety risks with tighter management of people and processes. Enviance is a leader in cloud-based Environmental, Health and Safety (EH&S) software—delivering real-time mission-critical information anywhere, anytime and enterprise-wide. -
22
FlowCentric Processware
FlowCentric Technologies
FlowCentric Processware is a business process management solution that allows organizations to quickly develop process-driven applications. With FlowCentric Processware, users are able to manage complex business processes that run across different devices, systems, and departments. FlowCentric Processware also features activity monitoring dashboards that allow users to gain deeper insight into their processes. FlowCentric Processware is ideal for organisations that want to embrace digital transformation, innovate easily and gain results quickly. Companies use FlowCentric Processware to develop flexible process-driven solutions; extend the life of ERP systems; and add meaningful action to the data collected by IoT devices. The software is perfect for companies with 100+ employees that want to digitise an unlimited number of processes, improve operational efficiency, and enforce legislative controls.Starting Price: $13,341 -
23
TM4J
SmartBear
Test Management for Jira (TM4J) is the enterprise test management tool to plan, manage, and measure your entire testing life-cycle inside Jira for both agile and waterfall methodologies. TM4J offers scalability, availability and performance for mission-critical projects running on any Jira deployment (Cloud, Server and DataCenter). By using TM4J you'll empower agile teams with BDD at scale with Cucumber or your chosen gherkin compatible tool for collaboration between developers, testers and domain experts. Take advantage of up to 70 built-in reports to make informed decisions based on real-time metrics across your entire software development lifecycle. With our powerful FREE REST API, easily integrate CI servers, DevOps and test automation tools and frameworks you already use to save time and effort. TM4J is used by more than 3.000 clients worldwide and is the top rated QA and Testing app for Jira.Starting Price: $10.00/month -
24
Zebra Enterprise Browser
Zebra Technologies
Zebra's Enterprise Browser is an Android-based industrial browser that enables the development of web-based applications tailored to leverage the full capabilities of Zebra devices. It allows developers to create feature-rich applications using standard web technologies such as HTML5, CSS, and JavaScript, ensuring compatibility across various Zebra devices, including mobile computers, tablets, kiosks, wearables, and vehicle-mounted devices. The browser provides access to Zebra's extensive API library, facilitating seamless integration with device features like barcode scanning, RFID, and cameras. Additionally, Enterprise Browser supports integration with leading Enterprise Resource Planning (ERP) systems, such as SAP, through the Zebra Picking Plus API, enabling real-time updates to backend databases and streamlining operational workflows. By offering a consistent and intuitive user interface, Enterprise Browser enhances worker productivity and simplifies the development process.Starting Price: Free -
25
CortexScan
Code Corp.
Interested in seeing our amazing barcode scanning software first-hand? CortexScan is a demo app designed to show off the power and ability of our enterprise-grade barcode scanning software. Turn your mobile device into a true enterprise-grade barcode scanner. Any mobile device with a camera can become an enterprise-grade barcode reader facilitating quick collection, analysis, and storage of vital data. CortexDecoder® SDK can eliminate critical data gaps that impede real-time decisions. CortexDecoder performance delivers a revolutionary user experience, positively impacting business productivity and revenue. Barcode reading is now viable for more applications than ever before. Whether reading barcodes from retail products, prescription bottles, IDs, phone screens, circuit boards, engine parts, or microprocessors, this SDK will expand your market reach.Starting Price: $0 -
26
EasyQA
ThinkMobiles
In order to start catch crashes which can appear in you Android or iOS applications, you need to integrate EasyQA Software Development Kit with the code of your apps. To download SDK and find full instructions on connecting it to a project, you can open the Integrations page within your project in EasyQA Test Management Tool. When you connect the SDK to your project, use the generated token and initialize it in the application class of your project. After that you can create your app’s build and upload it in Test Objects within your project in EasyQA and your application starts to send crashes to the service. After you have added our EasyQA SDK into your project and uploaded it to Test Objects within your project in EasyQA, you can track your app’s crashes on our website. You just need to download the app to any Android or iOS device and start testing. When there is a crash, reboot the app and press Upload button.Starting Price: $10 per user per month -
27
Lowry Solutions
Lowry Solutions
Lowry Solutions has a full suite of solutions for all your inventory tracking and asset tracking needs. We provide mobile device deployment, management and service solutions for RFID equipment, scanners and computers. Get accurate, real-time asset and inventory tracking data with our Internet of Things-based software, hardware solutions. Lowry provides industrial barcode label printers, designing and management software. From employees and relationships to solutions and experience, Lowry Solutions is truly the one-stop resource for high-quality, best-in-class enterprise mobility solutions, service, and support. Our employees are highly experienced, certified individuals continually trained on relevant technologies, solutions and standards. We have relationships with leading AIDC hardware manufacturers (e.g., Motorola, Intermec, Zebra) for the best equipment at a better price. -
28
Merces Museum Suite
Adega
Call up all programs and applications in the browser, no more software installation on the workstation computers, resulting in enormous cost savings in IT maintenance and renewal and a high degree of flexibility in the choice of hardware: Windows PC, Apple or Android computer. Data storage and backup, data security and data protection are guaranteed centrally. Ticketing and shop checkout systems as stationary touchscreen computers with barcode scanners, receipt printers and cash drawers or as a tablet system. Ticket printer for color tickets with barcodes, as a voucher or entry ticket, discounts for groups or tour operators. In addition, purchase against invoice or with card payment, everything is fully integrated and can even be used offline in the event of a network failure.Starting Price: $100 per month -
29
AlertOps
AlertOps
AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster. With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.Starting Price: $0.00/month/user -
30
Jira Service Management
Atlassian
Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.Starting Price: $20 per user per month -
31
OpenLabelMaker
OpenLabelMaker
OpenLabelMaker is a free online label designer compatible with any printer (DYMO, Brother, Avery, Zebra, Rollo). Design labels with a drag-and-drop editor, generate barcodes and QR codes, and choose from 150+ fonts. Everything runs locally in your browser.Starting Price: $5/month -
32
MantisHub
MantisHub
Hassle free bug & issue tracking. Track your issues with our simple, intuitive interface. Split your issues into categories and move then through your issues life-cycle. Search them, auto-assign them to your developers, attach files, tag it, ping your team mates and customize your system. All this and more with the well-known Mantis brand. Have your service hosted for a no hassle, super-fast setup with all new updates/features as soon as they are implemented. No more install or maintenance pain! Get reliable, secure data storage with access from anywhere. And you get access to our top notch support team for your MantisHub queries. We're always on the look out for integrations that enables your team to be more productive. We provide a heap of useful plugins exclusive to ManitsHub as well as partnering with some of the most popular services out there to leverage their capabilities for our users.Starting Price: $4.95 per month -
33
Halo Service Desk
Halo Service Solutions
A truly unlimited service desk, delivered by experts. Connect your entire organisation under a single all-inclusive cloud platform, designed to power workflows. Transform legacy ways of working into modern intuitive workflows, empowering teams to deliver excellent service to customers and employees repeatedly. Standardise your processes and gain valuable analytics to align IT to the business needs in a single all-inclusive, unlimited IT service desk solution. Become more cost-effective with unlimited assets, items, customers, reports, mailboxes and more. With all modules included as standard you can scale your business effectively. Customers worldwide across numerous sectors rely on Halo Service Desk to drive their IT Service requirements. Currently, with 25 years experience in the industry, we partner with our clients to achieve success. Halo Service Desk is a simple, customisable, all-inclusive platform to streamline your workflows.Starting Price: $55.00 per user per month -
34
ServiceNow
ServiceNow
Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the IT, Employee, and Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.Starting Price: $100 per month -
35
Linear
Linear
Linear is a modern product development system designed specifically for teams and AI agents working together in the new era of software creation. The platform replaces traditional issue tracking with a more intelligent and streamlined approach to planning, building, and shipping products. It enables teams to turn conversations, feedback, and requests into structured, actionable tasks that are automatically prioritized and routed. Linear supports the entire product lifecycle, from defining strategy and planning roadmaps to executing development and reviewing outputs. With built-in AI capabilities, it allows agents to assist with tasks like drafting product requirements and even contributing to code workflows. The system is optimized for speed and clarity, reducing noise so teams can maintain focus and high velocity. Overall, Linear empowers teams to operate more efficiently by combining human collaboration with AI-driven automation.Starting Price: $12/user/month -
36
Ticketing As A Service
TeamsWork
Certified Microsoft Teams Ticketing System for managing bug, incident, and service requests. Ticketing As A Service boosts efficiency by organizing incidents and requests. It empowers teams to deliver great service, reducing wasted time and lost tasks. Trusted with Microsoft 365 Certification, it ensures secure, confidential, and compliant data management. Key benefits: - Keeps records, helps prioritize, accelerates resolution, and tracks performance. - Ideal for any team: HR, Marketing, Legal, IT, and more. Key features: - Ticket management, chatbot notifications, custom fields, export options, unlimited users, and support for external users via email. - Multi-language support: English, French, German, Korean, Indonesian, and more. - Integrated with Microsoft Teams: Intuitive UI, multi-channel, SSO, and ready for analytics.Starting Price: $8.75/Organization/Month -
37
Marker.io
Marker
Bug reporting made easy for everyone. Collect website feedback from your team and clients, without driving developers crazy. Get your internal team and clients to mark up bugs, ideas and feedback directly on your site. It's like drawing with a marker on your screen. Forget about tracking feedback in emails, chat messages and meeting notes. Gather bug reports directly inside your existing issue tracker. Help your developers reproduce bugs faster without asking reporters to include any technical data. The best way to report & collect bugs.Starting Price: $39 per month -
38
CloudCover CoverIT
CloudCover
CoverIT is a modular, API‑driven IT lifecycle management platform designed to integrate seamlessly with your existing software and vendor portals. It offers three core applications; ContractHub for centralized tracking of OEM and TPM contracts and assets with automated renewal reminders; ServiceHub for real‑time ticket management, live messaging updates, and end‑to‑end work order workflows; and QuoteHub for faster, more accurate quote generation, with optional white‑labeling to extend your brand across all interfaces. All modules share enterprise‑grade features including single sign‑on, user customization, multi‑tenancy, cross‑application integration, standalone deployment, and comprehensive REST APIs. CoverIT eliminates spreadsheet chaos by providing a single pane of glass view into contract lifecycles, ticket SLAs, and quoting status while enabling custom asset detail tracking, sourcing resource allocation, and secure OEM Smart Net status reconciliation. -
39
SolarWinds Service Desk
SolarWinds
SolarWinds Service Desk, formerly Samanage, offers an enterprise level service-desk and IT asset-management solution for IT, HR, or Facilities professionals that need a clear and intuitive system to help manage requests. Also, the fully customizable platform allows users to collaborate on challenging tasks and share ideas with the use of the in-app 'whiteboard'. Business can use SolarWinds Service Desk to Manage Hardware and Software, Organize and Manage Licenses and Contracts, Detect Risks, Keep up-to-date with License Compliance, and much more. Simply said, SolarWinds Service Desk is the solution that understands what it takes to manage the services in your organization successfully. Deliver world class service to your employees and minimize the impact incidents have on your business operations. Keep track of every asset to ensure employees are equipped with the tools they need to get their work done.Starting Price: $19.00 per user per month -
40
Salesforce Agentforce Service
Salesforce
Agentforce Service, formerly Service Cloud, is Salesforce’s AI-powered customer service platform designed to unify humans and AI agents across every touchpoint. It connects contact center, self-service, and field service operations on one trusted CRM platform. AI-driven agents provide real-time insights, next-best actions, and personalized responses to improve service quality. The Service Console offers a unified workspace for case management, collaboration, and automation. Built-in knowledge management ensures accurate, AI-grounded answers for both reps and customers. Incident management tools help teams detect and resolve disruptions proactively. Agentforce Service enables organizations to reduce costs while delivering faster, more personalized customer experiences.Starting Price: $75.00/month/user -
41
TestCaseLab
TestCaseLab
Designed to streamline your QA process. Manage test cases, boost team collaboration, and track every step of your testing journey. 🌟 Key Features: ✓ Unlimited Users ✓ Unlimited Projects ✓ Trusted by 300+ Software Development Companies ✓ GDPR Compliance ✓ 24/7 Accessibility ✓ Live Chat Support About Us Born from the needs of QA engineers at Gera-IT, our Ukrainian SaaS cloud solution was created in 2016 to solve the very challenges we faced on our projects. Why Choose TestCaseLab: ✅ Simplify Your Workflow and say goodbye to spreadsheets. ✅ Budget-Friendly. Pay only for the test cases you need. ✅ Speed up your QA process with intuitive features. ✅ No more needless clicks or confusing navigation with a user-friendly interface. ✅ Modify test cases on the fly during testing. ✅ Connect with your favorite tools (Redmine, Jira, Pivotal, YouTrack, Asana, Trello, Mantis, GitHub). Ready to take your QA testing to the next level? Visit our website to learnStarting Price: $40.00/month -
42
Sifter
Sifter
Overly complex issue tracking software makes work hard. Sifter helps software & site development teams focus on doing what matters. Advanced tools and configuration sound great in theory, and they might be great for you, too—if you're NASA. But that power and complexity come at a price: people get confused and overwhelmed. Sifter was built to keep the tasks of bug and issue tracking simple—and it does this so well that many of our users employ it for project management across departments. Having more people involved helps uncover more issues. But paying extra for someone to help test for a single week doesn’t make sense. With Sifter, you never have to pay extra or upgrade for the one or two team members that will only be involved in the project for a couple of weeks. Every account has unlimited users. After years of trying to use advanced tools, we discovered that simplicity and the resulting participation were more valuable than any set of features.Starting Price: $29 per month -
43
IssuTrax
OnboarD Software
Enhancing the guest experience, staff productivity, communications, and revenue. Powerful and Intuitive Integrated suite of web and mobile facility maintenance and service automation tools for hotels, cruise lines, resorts, and other property owners to improve their spaces, assets, maintenance, communications, and guest service levels. IssuTrax™ is a flexible issue tracking & maintenance management software solution enhancing productivity, collaboration, and accountability by providing the tools and framework needed to provide the highest level of customer service. IssuTrax interconnects staff, locations, and resources in a centralized system that allows for real-time collaboration and providing a framework for creating, tracking and managing guest service order requests, maintenance tasks, safety and environmental issues, outside vendor work, and more. -
44
GraphiTech Professional Estimator
GraphiTech Computer Systems
GraphiTech provides printing management software designed for digital, quick, and commercial printing businesses. Its flagship product, Professional Estimator, is a modular estimating system that allows print shops to purchase only the features they need, keeping costs low while maintaining flexibility. The software helps printers generate accurate estimates, manage jobs, and streamline production workflows across the entire print operation. With tools for job tracking, scheduling, and invoicing, the platform helps printing businesses manage both production and administrative tasks more efficiently. GraphiTech also offers real-time shop floor data collection systems using barcode scanners and touch-screen terminals. These tools allow managers to track job progress, employee activity, and material usage directly from the production floor. -
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actyx
actyx
The digital factory is a journey. A journey with many different opportunities. All are driven by software, and all translate into real customer and business value. Put your workers at the center of your digitized, automated production and logistics processes. Build plants that adjust according to customer demand, material availability, and more. Ensure that the right material is at the right place at the right time while optimizing working capital. Optimize your business as a whole, from top-floor to shop-floor. Developers build software. With a unified low-code platform, we give them superpowers. They can build more, better, faster. Instead of planning for months, with Actyx you can get started in minutes. Start, iterate, learn and scale — at your pace. Mission-critical software must be 100% resilient and secure. This comes for free for any app running on the Actyx Platform. -
46
N-able MSP Manager
N-able
You’re in this business to make money (and to provide outstanding IT service). Yet, too often, help desk software eats into profits by tying engineers up in overhead. N-able MSP Manager™ breaks this pattern by giving you the ability to capture the critical elements you need without bogging you down in minutia. MSP Manager helps you provide value that keeps your clients. Access all of your customer knowledge from one IT service management system. Make life convenient for your customers with your own brandable customer portal. Keep on top of your business’ health with crystal-clear dashboards and reports. Solve issues fast while onsite with our MSP Manager mobile app. Simplify logistics with easy and quick scheduling. Capture the essentials with quick ticketing that lets you get back to work. Every non-billable moment an engineer spends adding unnecessary details on a ticket costs your business. And over time, those costs can really add up. -
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QMetry
QMetry
QMetry offers a comprehensive suite of software testing tools that enable continuous testing for agile QA teams. QMetry helps QA teams globally with managing their testing processes more efficiently, collaborating seamlessly, increasing their level of test automation, gaining actionable insights from analytics, and taking full advantage of other leading tools and platforms in the dev/test ecosystem through integrations and Open REST APIs. QMetry is trusted by 1000+ customers globally across many verticals including Banking, Finance, Hitech, Healthcare, Travel, Hospitality, Retail, Education and many more. QMetry tools are designed for Agile Testing and DevOps teams to build, manage and deploy quality software faster. QMetry Digital Quality Platform consists of tools. QMetry Test Management. QMetry Test Management for Jira. QMetry Automation Studio. Join more than 150,000 happy users globally. -
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Comindwork
NewtonIdeas
Online apps for project management, CRM, support, billing, issues, time-tracking & more. Consolidate data and communication with co-workers, clients and partners. Work from anywhere and with any device in secure cloud workspaces. You start from creating workspaces, Intranet, Client Extranet, CRM or specific projects. You can freely share these workspaces with your co-workers, customers, freelancers or any other collaborators. Then pick apps for each workspace: issues, sales leads, deals, vacations, documents approvals, wiki, help desk, time tracking, meetings, events, invoices, or create your own app. All apps can be tailored without IT guys. Now your entire team can use these apps to share files, edit documents, assign tasks, manage projects and collaborate online, in the same shared workspace. The best companies go beyond files or data collaboration.Starting Price: $10.00/month/user -
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Aisera
Aisera
Aisera stands at the forefront of innovation, introducing a revolutionary solution that redefines the way businesses and customers thrive. Through cutting-edge AI technology, Aisera offers a proactive, personalized, and predictive experience that automates operations and support across various sectors, including HR, IT, sales, and customer service. By providing consumer-like self-service resolutions, Aisera empowers users and drives their success. Unleashing the power of digital transformation, Aisera accelerates the journey towards a streamlined future. By harnessing user and service behavioral intelligence, Aisera enables end-to-end automation of tasks, actions, and critical business processes. Seamlessly integrating with industry-leading platforms such as Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera creates exceptional business value. -
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Trouble Ticket Express
Rush Project
Welcome to the home of an open source trouble ticket system. Use this CGI script on your web site for everything from bug tracking and customer support to project management and to-do lists. Creating a trouble ticket is now as easy as submitting a web form. The help desk software will care about assigning unique number to each service request and saving it to the database. Truly scalable solution: start with a plain text database, upgrade to the industry-strength MySQL or Microsoft SQL Server engine as your needs grow. The "thank you for your interest" message is not enough today. Assure your customers that you have an established workflow and no question will go into a black hole. The Trouble Ticket Express software will automatically produce easy to follow instructions how to submit follow-up messages and monitor ticket progress. Then it will broadcast e-mail notifications to all service operators announcing new customer inquiry.