Audience

Call centers and businesses looking for a cloud call center software solution for their business needs

About Cloudphony

You have big idea to establish a call centre but afraid to the capital investment. In call centre telecom system is the backbone. Most of the call centre providing sales lead or customer support are required multichannel phone numbers. We are pleased to help you in corder to setup your very own call centre with out telecom hardwares you can use your existing hardware with fully manage services. Need to setup call centre we offer most competitive and cost effective solution for your existing or growing setup. No capital investment. Selection of word wide local number. Choice of single channel, dualchannel or multichannel telephone numbers (DID) from 79 countries. Unlimited in coming minutes. Flexible packages for outgoing minutes and international minutes. Customised IVR. Flexible contract. No hardware necessary. Easy to manage. Full support integration with the CRM system or client database.

Popular Alternatives
Zadarma
Zadarma
(12 Ratings)
Business Phone system without heavy hardware and wiring. Zadarma offers VoIP, Cloud PBX, CRM, speech analytics, call tracking, eSIM, website widgets, integration with top CRM systems, and much more. Take advantage of our free Cloud PBX offer to create a versatile business phone system in a matter of minutes. The PBX supports Interactive Voice Response (IVR), Conditional and Unconditional Call Forwarding, Call recording and statistics, speech analytics, and many other powerful features. With an intuitive software wizard and our clear instructions, even the most non-technical individuals can easily set up the system. Establish your local or international presence with virtual phone numbers from 100 countries around the world starting from just $2 a month.
Learn more
Freshcaller
Freshcaller
(1 Rating)
Freshcaller is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshcaller lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshcaller integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity. Agents can take calls on their desktops, laptops, or phone (both Android and iOS), to create a fully remote but connected contact center. Admins can add agent licenses, purchase additional numbers, add phone credits, and upgrade the pricing plan. Freshcaller is a truly modern and reliable phone system that is trusted by over 7000+ customers worldwide.
Learn more
MightyCall
MightyCall
(14 Ratings)
MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.
Learn more
Orbox
Orbox
Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.
Learn more

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

SandeshLIVE
cloudphony.com/call-centre-solution/

Videos and Screen Captures

Cloudphony Screenshot 1
Cloudphony Screenshot 1
You Might Also Like
Top-Rated Free CRM Software Icon
Top-Rated Free CRM Software

216,000+ customers in over 135 countries grow their businesses with HubSpot

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers.
Get started free

Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Cloudphony Frequently Asked Questions

Q: What kinds of users and organization types does Cloudphony work with?
Q: What languages does Cloudphony support in their product?
Q: What kind of support options does Cloudphony offer?
Q: What type of training does Cloudphony provide?

Cloudphony Product Features

Business Phone Systems

Call Recording
Web Conferencing
Call Routing
Call Monitoring
Employee Directory
Mobile Access
Virtual Call Center
IVR / Voice Recognition
Call Logging