Alternatives to Chataroo
Compare Chataroo alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Chataroo in 2024. Compare features, ratings, user reviews, pricing, and more from Chataroo competitors and alternatives in order to make an informed decision for your business.
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1
LiveAgent
Quality Unit
Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2024. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 175+ helpful features such as advanced automation features, rules, tags, and 195+ integrations. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 1-month trial today, no credit card required.Starting Price: $9.00/month/user -
2
Help Scout
Help Scout
Delight customers by providing outstanding customer service like no other with Help Scout, a web-based help desk software. Suitable for for companies of all sizes, Help Scout enables businesses to deliver personalized support. The platform offers collaboration features to keep everyone on the same page, automated workflows, best in-class-reporting, an integrated knowledge base, and a robust API. Help Scout also integrates with voicemail services and live chat services like Olark and Snap Engage.Starting Price: $10.00/month/user -
3
Userlike
Userlike
Userlike is the leading software solution for customer messaging and support automation in Germany. Receive messages from your website, WhatsApp or your preferred messaging channel in Userlike’s Message Center. Within this central inbox, messages are enhanced using professional features such as live translations, file sharing, video calls and more. Userlike offers asynchronous messaging, ensuring you're always in touch with your visitors. No matter when they start a chat, they’ll receive an email notification with a link to your reply. With Userlike’s AI Automation Hub, you can create AI chatbots, smart FAQ pages and interactive contact forms to automate your support. With our GPT-4 integration, the chatbot creatively combines answers from your knowledge base and provides customers with personalized answers. All AI Hub tools are connected to a central knowledge base that learns from each request. Userlike is developed and hosted in Germany, making it a GDPR-compliant softwareStarting Price: $90.00 per month -
4
Tidio
Tidio
Tidio is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. It is designed specifically for many platforms in the online community. Once you install the plugin, you will be ready to take full advantage of the benefits our service provides. A free plan is available! One compact solution can delight your customers and fuel your sales. Half of all online customers prefer live chat over any other communication channel. Connect Tidio to all websites and platforms via dedicated plugins, without coding. The Tidio live chat widget adjusts to your customers’ screens, so they can write to you on mobile and tablet. Our live chat widget is customizable: you can change its placement and color, so it fits with your website aesthetics. You can adjust the positioning of the live chat button in a mobile version of the widget.Starting Price: $16 per month -
5
LiveChat
LiveChat Software
For the fastest and the most efficient way to help your customers, turn to LiveChat! As a leading live chat and help desk software solution for business, LiveChat transforms teams into customer service rockstars with its simple and easy-to-use applications. Apart from its core live chat functionality, LiveChat provides a wide range of add-on modules for sales and marketing automation as well as integrations with third-party customer relationship management (CRM) solutions.Starting Price: $16.00 per agent per month -
6
LiveHelpNow
LiveHelpNow
• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more. • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companiesStarting Price: $21.00/month/user -
7
Zendesk
Zendesk
Build exceptional customer experiences with Zendesk. The leading provider of software and solutions for better customer relationships, Zendesk empowers businesses to be more reliable, flexible, and scalable. Its family of products include Support, an integrated customer support solution; Chat, live chat and messaging tool; Talk, call center software; Explore for analytics and reporting; Inbox, shared team inbox; Guide, a knowledge base and self service soltuion; and Connect + Outbound for proactive campaigns.Starting Price: $5 per month per user -
8
HelpCrunch
HelpCrunch
Start live chatting with your visitors and customers now. Convert more leads, drive sales and provide faster customer support with the most customizable widget. Instantly boost visitor to lead conversions on your website. All you need is a modern live web chat with automated greeting messages. Pre-qualify your leads by automatically collecting their contact info and messages. You can reply to them right away or when your team is back online. Increase your support team’s productivity with Help Desk features deeply integrated into HelpCrunch Live Chat. One support agent can simultaneously handle up to 5 chats with customers. Localize your chat widget for different markets, customize its size & color, change button style, wallpapers, and more - make it suit your unique brand perfectly. Respond faster with pre-made answers to common questions.Enable sound, browser, email, Slack alerts. Never miss a word.Starting Price: $12 per user per month -
9
Omnicus
Omnicus
The single routing application you need to handle all interactions and channels across the contact center's operations. Manage voice, live chat, email, social media and SMS interactions through not seven, five or three, but one solution. Avoid having different agents managing the same customer on different channels, working on the same issue, and providing two different answers! The contact center and every single touchpoint is joined together. Your agents will effortlessly move between channels, while your customers will not even notice a 1% change in service quality across platforms. Allow customers to state their demands in plain language to the system without using a touch-tone menu. Let us help you build a self-service IVR system that wows your customers. With a single dashboard, access information in real-time, as well as historical metrics across every channel and customer service requests. -
10
Chaport
Chaport
Chaport is multi-channel live chat, chatbot and knowledge base software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.Starting Price: $19/month -
11
Kayako
Kayako
Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter. For SMBs looking for a fully integrated cloud-hosted help desk to immediately start supporting customers. Kayako’s helpdesk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations that come through any channel. Support customers better, and stay personal as you grow. Kayako’s award-winning helpdesk solution includes our live chat software as one of the many tools to help you with your customer support success. Kayako’s live chat tool enables you to provide a tailored, engaging live chat experience 24/7. You can help customers in real time across every channel—all from within Kayako’s dashboard. It’s quick and easy to customize our live chat software and integrate it into your website, iOS and Android apps.Starting Price: $9.00/month/user -
12
Bitrix24
Bitrix24
Replace a multitude of services and apps with a single ecosystem for your business to work in. Explore the tools of Bitrix24 Activity stream, group chat, calendars, workgroups and other collaboration tools at your disposal. Bitrix24 helps you plan and execute your projects on time every time. Available online and on-premise with open source code access. Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more. The world’s most popular free CRM by number of users (12 million companies and growing). Outstanding real time assistance tools that keep customers happy and coming back for your goods or services. Stunningly beautiful websites, landing pages and online stores that can be created by anyone without writing a single line of code. Free domain name and hosting is included. You can use the self-hosted version of Bitrix24 to run on your server.Starting Price: $ 49 per month -
13
ClickDesk
ClickDesk
Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.Starting Price: $9.99 per month -
14
Provide Support
Provide Support
Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: All features included in any plan Unlimited number of chats Multiple domains support at no extra cost Flexible chat window and chat button customizations Embedded or popup chat window Operators grouping and unlimited departments File transfer Flexible chat access restrictions Powerful chat statistics Chat transcripts storage with viewer app Chat agent apps included into price Unlimited live product assistance 24/7Starting Price: $13/month/user -
15
HelpOnClick Live Chat
HelpOnClick
HelpOnClick is a cutting-edge cloud-based live chat and help desk software solution for small and midsize businesses. Simple and intuitive, HelpOnClick helps merchants seamlessly communicate to their website visitors, thereby improving customer support and increase sales. The HelpOnClick Live Chat software offers a host of capabilities that include real-time traffic monitoring, customizable sounds, icons, and texts, virtual chat agent, and integrations with Facebook, Drupal, WordPress, Joomla, and more.Starting Price: $12.00/month/user -
16
Social Intents
Social Intents
Engage website visitors, offer great customer service, and sell more right from the tool your team uses already - Slack or MS Teams. 65,000+ customers use Social Intents live chat software to grow their businesses already. Provide real-time customer support directly through Slack, Microsoft Teams, or our web-based chat console. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue. Bring all customer communications into Slack or MS Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships. Select a channel you want to send requests to. Any new live chat conversation will be sent to that channel. Social Intents will then create dedicated live chat channels for each chat you have archived after 12 hours.Starting Price: $29 per month -
17
My LiveChat
CuteSoft Components
If you're looking for a live chat option, but just aren't ready for a paid edition then My Live Chat Free version is the perfect way to go. With inserting a simple piece of HTML code, a floating chat button that doesn't interfere with your website design, and key features to help you do chat right, you'll be chatting to your website visitors without any cost. My Live Chat equips you to offer instant, delightful support experience. With live chat, your customer service operators can anticipate what a visitor is going to type next and accordingly transfer chats to other agents to reduce resolution time. Agents can use features, such as canned responses in live support software to offer real-time quality answers. Built to empower your sales and support teams with priority tiers, transfers, user roles, monitoring, reporting and team chats. -
18
Enchant
Senvee
Better conversations with your customers. Our customer-centric products help you provide support with a personal touch. Shared inboxes, knowledge websites & live chat. All in one intuitive platform. For teams of all sizes. We believe the secret behind the most loved companies is that the customer is at the heart of everything they do. Shared inbox that offers powerful collaboration to your team, yet feels just like email to your customers. Makes it super easy for anyone on your team to manage a FAQ or knowledge base content. So your customers can help themselves. Help is just a click away with the Enchant Messenger. Live chat, knowledge base & contact form. All in one place. Valuable insights help identify trends, improve team performance and grow customer happiness. Turn your team into a happiness machine. Quick and easy set up, try free for 30 days!Starting Price: $15 per user per month -
19
Paldesk
Paldesk
Paldesk is a live chat software that helps convert your website customers. Perfect for both marketing and sales efforts, it connects multiple channels into one single dashboard. From there, it's easy to keep track of all your real-time conversations and follow up on with ease over e-mail. Offering flexibility and a dynamic app interface, it stands out as being adaptable and customer oriented when you need it the most.Starting Price: $9 per user per month -
20
FocalScope
FocalScope
FocalScope is a help desk and contact center software powering your conversations via email, voice, SMS, live chat, and social media messengers such as Facebook, Telegram, and WhatsApp. Deliver remarkable customer service on every channel. Customers want to reach out using their preferred means. For some, that would be emailed. For others, it may be a voice, live chat, or social media messaging. Providing omnichannel service is no longer a nice-to-have but a strategic need. FocalScope helpdesk and contact center software helps you build a strong customer service reputation while making it easy for agents and cost-effective for the business. Automatically assign requests from any channel based on routing rules and queues. Prioritise VIP customers, match agents based on skills, or simply set up a round robin. Define Service Level Agreement (SLA) policies and let FocalScope alert you with warning labels when things get hectic.Starting Price: $20.00/month/user -
21
Vision Helpdesk
Vision Helpdesk
Vision Helpdesk product is a 15-year-old veteran and pioneer in the Satellite helpdesk industry, currently trusted by 20,000+ companies. They dominate the market with their three product service platform that helps manage Customer Support for small to enterprise-level business; Vision Helpdesk offers solutions that involve Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk (Multi Company Help Desk), IT Service Desk (ITIL/ITSM Help Desk) and Live Chat Software. Vision Helpdesk is specifically designed to support multiple companies/ brands/products on one centralized location, without needing to integrate third-party programs. Users can easily load the cloud-based version or on-premises version. Leaders at Vision Helpdesk believe that they can deliver all possible features that will simplify your day-to-day customer interaction and will give you perfect control over the information flow in your organization.Starting Price: $8.00/month/user -
22
CommBox
CommBox
The future of customer communications. The intelligent customer communication center for live and automated interactions. Put your customers in front row. Upgrade your customer support services and enable customers to communicate with you when and how it is convenient for them. Usher in every customer, one by one. Increase your availability using CommBox powerful platform and offer customers AI-powered, automated customer service features. Convert more leads into customers quickly and achieve your omnichannel strategy with CommBox state of the art, lead generation and sales tools. One robust omnichannel platform powered by AI for all customer communications. Provide a complete omnichannel experience to your customers through their channel of choice, may it be via WhatsApp, SMS, chat, social media, email, video, voice, and more! All communications are handled effectively through one smart inbox. -
23
UserEcho
UserEcho
Do you need targeted feedback? Our Forum lets you create a space for your customers to openly and productively interact with you and each other in an organized way. Our statistics show this will help you to increase customer engagement, collect insights, optimize your processes and enhance brand recognition. Keep track of customer conversations by converting them into tickets. Convert all incoming emails into tickets. Prioritize, categorize and assign them to the right people. Save your solutions, workarounds and best practices into your Treasure Box in order to be able to share knowledge and use for repetitive issues. Help your support team in reducing the time of response and in becoming more efficient. Every customer deserves your attention. Live Chat helps you to be in the right place at the right moment. Start a conversation and provide assistance, when people need you the most and let them be your loyal customers.Starting Price: $15 per month -
24
ThinkOwl
ThinkOwl
ThinkOwl is the one-stop solution for your customer support needs. Built on cloud architecture, ThinkOwl is embedded with AI-powered tools that streamline every workflow right from ticket management to client satisfaction. As a result, you can automate routine activities on the fly, reduce workload drastically, boost agents’ productivity, increase service efficiency, and many such things to deliver the best experience to your customers. Furthermore, ThinkOwl helps analyze customer data and provides advanced reports that enable users to get real-time insight into operations via key performance metrics across topics, teams, and channels. Our AI-powered service desk watches and learns from every case. Agents get better suggestions and solutions every day. And over time, you get a birds-ey view of all your customer data. ThinkOwl empowers you to consistently deliver superhuman greatness on all channels — through AI-based case management.Starting Price: $0 -
25
BOTNATION AI
BOTNATION.AI
No need to know how to code, our ergonomic interface is made to simplify creation. From a template or by following our tutorials, it's quick with Botnation. Without a line of code, drag & drop, copy/paste, collaborative mode, real-time testing: our platform is simple and powerful at the same time. Connect your chatbot to the tools you already use thanks to our plugins and connectors. Save the data gleaned by the bot in your CRM and use the data from your API in your chatbot. Create funnels, place your KPIs and AB test your content. Follow the recommendations of our algorithm. All the tools are there to monitor, analyze and help you develop your chatbot. For optimal customer service, a combination of chatbot and advisors is ideal. Botnation offers an all-in-one solution with its connected and augmented live-chat module. Smooth handover between the bot and human agents.Starting Price: $9 per month -
26
Zendo
Zendo
Zendo is a platform that lets businesses deliver services to their customers from one place. Zendo helps sell bespoke services online; saves time by reducing context switching, manual and repetitive tasks, or managing customer communications. With Zendo, you can get rid of project management, email, accounting, proposal, and CRM tools, reducing the context switching. You can handle the entire sales & delivery process from A to Z, where A is when a customer sends an inquiry to you, and Z is when the service is delivered with an invoice. Customers may pay by the link directly in the chat right after you send them an estimate for maximum convenience. Zendo offers a simple to use Customer Profile and chat-like Communication tab, where you can easily manage the entire communication process between your team members and the customer. You can access all the customer's requests in the past and find all the shared files between you.Starting Price: $12 per user per month -
27
Cingo
Cingo
Mobile users use their smartphones for shopping, navigation, games, and now customer support. Customers have to leave their apps to make a call, start a chat, or send an email. Customer frustration leads to lost sales, poor reviews, and low customer retention. We provide the technology to engage with your customers in real time via messaging, rich chat, voice, and video - all within your own app. Conversations can seamlessly transition from chat to voice to video and even from mobile to desktop. Never ask a customer to spell out their name or read out a serial number again. Whether it's dispatching a tow truck for roadside assistance, or a service expert to help with a home installation, we make it easy for you. A customer writes a short description of their problem and chooses a time when they are free to be contacted. In the mean time, the expert reviews the request and figures out the solution before initiating conversation, saving everyone's time. -
28
Trengo
Trengo
Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.Starting Price: $22 per agent per month -
29
Gist
Gist
All the tools you need to build a successful online business. Easy to use all-in-one software for live chat, chat bots, email marketing, marketing automation, forms, knowledge base, and more to create great customer experiences. By using Gist’s all-in-one platform, you no longer need to piece together multiple costly subscriptions. Better yet, your team will no longer need to switch between multiple tools to fully understand your customers. Qualify more leads automatically and close more deals with chatbots, forms and 24/7 automated meeting scheduling. Grow traffic, convert more visitors, and retain customers by running complete email marketing campaigns at scale. Assist customers in real-time with a collaborative inbox, automation, and self-service support. Replace 8+ tools and keep all of your products, content, customers, email subscribers, and data in one place.Starting Price: $33.99 per month -
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Glia
Glia
People communicate digitally in their personal lives and expect the same from businesses. Serve them at their point of need and support them in the channels they desire to keep them coming back for more. On-screen observation, along with persistent customer data that flows with the conversation, provides context so you can quickly understand customers’ needs and guide them past sticking points to success. Customers don't want to jump through hoops to get assistance. Reduce customer effort with personalized, intuitive service from intelligent virtual assistants and informed live agents. Eliminate needless customer and agent repetition, and remove ambiguity with CoBrowsing and screen pops to respond to client needs more efficiently. -
31
Interakt
Fizzy Software
A dashboard that saves you time, all the numbers you want to track and know in one place. Capture Leads through Feedback form, Live Chat, Notifications or upload your own. Setup automated and trigger based emails to send relevant content and offers to your leads. Segment and remind your team to follow up with hot leads. Capture lead conversion in the lead funnel and follow up with leads when convenient & necessary. Import multiple leads book and we'll make sure of no redundant entries. Make manual entries or save leads from Live-Chats. Capture anonymous visitors and convert them to leads using exit popups with smart targeting. Turn visitors to customers & customers to revenue by providing support & increasing sales. Gather feedback & support customers like a pro, never miss a ticket & keep customers happy. Support customers across web & mobile while you sleep with a custom branded FAQ page. -
32
eDesk
eDesk
eDesk simplifies eCommerce support for online sellers into one centralized, smart inbox. It enables individuals or teams to support better, save time, increase feedback scores and boost sales. It is a purpose-built eCommerce helpdesk that integrates with all your marketplaces, channels, webstores and social channels. Customer information, product details, order and shipping information are matched with incoming messages – and organized onto a single screen – making it easier to receive and resolve customer queries in a fraction of the time! Features include AI generated responses, auto-translate, invoice generator, powerful insights and key metrics, live chat, and feedback requests.Starting Price: Free -
33
DevRev
DevRev
A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.Starting Price: $9.99 per month -
34
HelpCenter
HelpCenter
HelpCenter is an intuitive, easy to set up and use customer service software for e-commerce to make your interactions with customers more effective. Save tons of valuable support team time with our user-friendly FAQ builder that allows you to create an informative, easy to navigate FAQ page in no time. Effortlessly manage all incoming inquiries from a single location with HelpDesk, no matter the channel – let your customers decide! Finally, use our customer service app to allow your visitors to address their concerns instantly with our Live Chat right in your store, or let them fill in a contact form outside office hours. Enjoy a smooth, unified communication experience and turn it into excellent customer support service with HelpCenter.Starting Price: $7.99 per month -
35
HubSpot Service Hub
HubSpot
Customer service software that builds organization and efficiency into your customer service team. Start providing better customer service right now with Service Hub. Service Hub™ has all the tools you need to delight customers at scale. You’ll give them an extraordinary and efficient experience with your company, help them help themselves, and build a base of happy customers who advocate for your business. Deliver organized customer service that gives efficient help and complete answers. Customers don’t care about the internal structure of your company. They just want help. When your teams are cut off from each other, you create friction and confusion for your customers. With the tools in Service Hub™, you can finally build a frictionless customer experience. This starts with the Conversations inbox, which brings all your communication channels — email inboxes, live chat, forms, Facebook messenger, and more — together into one universal inbox.Starting Price: $50 per user per month -
36
Im OnCall
01 Communique
I'm OnCall is a cost-effective, secure online help desk software that allows organizations to offer remote support over the Internet to their customers. You can provide world-class Live-Chat support to your customers within minutes. I'm OnCall gives you private URLs for embedding into your website. Simply implement a Live-Chat button with the given URL on your website, your customers can then request to chat with an agent easily. Each agent can have up to 10 simultaneous chat sessions to deal with volumes at peak times. I'm OnCall lets you set up a temporary connection to your customer's computer without any pre-installed software. You can quickly and efficiently resolve your customers' technical and IT support issues by remotely controlling their computers. Plus, your agents can log in from anywhere in the world to support your customers, saving you time and travelling cost. -
37
Grasp
Grasp
Grasp brings together multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service. Mail, phone, chat, socials: have you ever been more accessible? It’s a fantastic way to get closer to your customers. But you also need to keep control. Grasp puts all your contact moments in one timeline, so you never miss the opportunity for a good conversation. We put all your customer contact moments into one clear timeline. You keep an overview of the relationship and your support team gets straight to the point. First time right, every time. Proactively start a conversation about something your customer wants to know - that's how you score points. We help you get things going by clearly mapping out your customers’ needs. Grasp is built on positive energy. You can feel it when you work with us. And your customers will feel it every time they contact you.Starting Price: €29 per user per month -
38
Wolken Service Desk
Wolken Software
Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken ServiceDesk, Wolken's IT Service Management, and Wolken's HR Case Management. Wolken provides enterprises with a plethora of plug-n-play features such as Knowledge Base, Omnichannel Support, Real-Time Reporting with a built-in BI tool, Integrations with various 3rd Party Applications, Auto Categorization and Auto Routing of incoming queries to name a few. Wolken is easily configurable, with low to no-code customizations, fast Time-to-Market, and comes at a fraction of cost owing to simplified costing thus reducing your total cost of operations by up to 50%. We have successfully replaced renowned names at various Fortune 500 and Fortune 1000 companies. -
39
SwiftChat
SwiftChat
Free web chat application software for providing customer support and gain visitors insights. Best Live Chat Application To Provide Real Time Support To Visitors. We empower you with every feature which leads to a successful business. Real-time conversations. Quick Support. Boost Sales. Sign up, add a code to your Website’s HTML head and you are all set to Customize and use it for free. Visitor’s insights, browsing activity, user's location, you have all right there to identify potential leads. With the easy and simple panel, supervise your team and engage your audience with updated analytics. E Chat App Support With Features Other Chat Programs Skipping Out. Offline Msg Support. Help visitors even when you are not around. Allow them to leave messages and reply when you are back. Color, Text & Design. Want to match chat with Your web design? Customize Chat color, design, and text Just the way you want. -
40
OnlineChatCenters
Motava
OCC has been providing live chat support to over 18,000 websites since 2005. When it comes to connecting business owners with their website visitors in a real time chat, OCC chat support software is proven as the premier software for live support. Join the ideal solution in providing web chat support to your customers and visitors seeking personal advice and expertise. For established businesses, the Premium Version releases the full features of OCC not available in Free, with just some of the features including chat window customization, chat history, the ability to purchase additional a la carte operators/departments & real time language translation. Quite possibly the most competitive pricing for enterprise live chat, OCC Enterprise gives users all the features, unlimited operators, unlimited websites & unlimited departments all kept secure & encrypted with 256-bit SSL. The most affordable enterprise level chat software!Starting Price: $2 per month -
41
ApexChat
ApexChat
You spend a lot driving online prospects to your website. Don’t let them leave without knowing who they are. Website visitors are customers waiting to talk to you. Reach out to them through live chat. Most websites convert less than 3%-5% of their visitors to sales. Don’t let yours be one of them. We customize both the chat widget design for your website and the chat responses our chat agents will use. Takes only a few minutes to add our live chat widget to your site. Our support team will take care of the rest. We start chatting with your website visitors, sending you qualified leads in real-time via email, text message and/or live call connects. Serving live chat for personal injury, criminal defense, bankruptcy, family and other legal practice areas. Serving live chat for HVAC, plumbing, roofing, window, solar, general contractors and other home or commercial service businesses. -
42
Talkative
Talkative
Embedded live video chat with mobile support and recording, fully customizable to meet your contact center's needs. Advanced & secure web chat with dynamic canned messages, real-time translation, PCI compliance, and message preview. Secure browsing and screen sharing for embedded customer support and sales. Live voice calls, web callbacks, and PSTN capabilities for real-time communication. Conversational chatbot with seamless live-agent transfer, available on your website, app, and over social media and WhatsApp. Manage WhatsApp and social media messaging with image support capabilities for smarter customer engagement. Businesses of all sizes use Talkative to accelerate sales, drive customer engagement, and reduce operational costs. Bring the in-store experience online with live video chat to increase sales and deliver personalized customer service. Offer convenient customer contact across channels to boost service and support digital funnels. -
43
Chatstack
Chatstack
Chatstack is the leader in self-hosted PHP live chat software for your website and has many compelling advantages over competing live chat solutions. Chatstack is a self-hosted chat application, powered by PHP and MySQL and is quick and easy to install on your website, especially for non-technical users. Send messages to your customers and respond quickly to their needs with our user friendly interface, allowing you to build and nurture customer relationships. With no subscription and no ongoing monthly fees, our online chat software is the most cost effective customer service solution for your businesses web site. Our live chat widget or optional popup client window is fully customizable to include your own brand logo, colors and desired welcome message. Advanced customization is also available by editing the template CSS files for a fully custom design. Chatstack is available on major platforms with our Windows, Mac and Linux apps that can be installed on all your team computers.Starting Price: $149 one-time payment -
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Live Chat Alternative
Live Chat Alternative
Live Chat Alternative allows customers to start personal voice conversations with your business directly from your website. Customers can call your phone numbers without the need to install any software. The call is completely free of charge! Purchasing traditional LiveChat software will uncover hidden costs like chat agents’ salaries and others. In differentiation to it, Live Chat Alternative utilizes your existing telephone lines to increase your sales volume without making changes in your staff’s daily routine and without the necessity of hiring new people. We fully understand that experienced sales professionals are always on the move doing meetings, closing deals, and handling many phone calls per day. With such a schedule staying on a chat console and messaging all day is a difficult task. The Live Chat Alternative provides a bridge between online customers and the existing phones of your sales team no matter where they are. -
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GetInChat
STAMUL
GetInChat enables live chat conversation between you and visitors of your site. Impress customers and increase their loyalty, before they leave your site. Gives you the opportunity to redirect chat session to your teammate. Use redirection when you need help from a more experienced agent. Are automatically sent a chat invitation to users. This helps to significantly increase conversion on your website. We provide secure SSL connection, which will keep your data safe. You will receive user data before the chat session started. For example: client page URL, country, location, etc. Evaluate performance of your support team, browse through the data and ideas for your business. Just paste a few lines of JavaScript code into your site.Starting Price: $15 per user per month -
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Joleado Live Chat Software
Joleado
JOLEADO is live chat software designed to help you connect with your visitors, generate more leads and make more money for your business. It was designed and created to be a powerful online tool that converts "website visitors" into "buying customers", or as we like to call it, chat to cash! Every interaction with JOLEADO becomes an instant contact. That contact becomes a lead. How qualified is that lead? JOLEADO can take them all the way to a closed sale! This means that time in chat becomes something more just "chatter", it becomes a lead and potential sale! We drive leads deeper into your sales process by using a comfortable and easy-to-use live chat experience on your website, social media campaign or even affiliate network. JOLEADO Live Chat will automate during after-hours to schedule appointments, gather visitor information and/or offer promotional incentives, we all love conversions, but a closed sale? Awesome right? -
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Fuse IM
Fuse IM
It's much more than chat software. Install live chat on your website and connect your channels to start engaging customers instantly. Simplify communications from a shared inbox for a better experience for the whole team and customers alike. Every visitor on your site is a potential customer. Be there for them when they can't find what they need. Capture leads when your team are away. It's faster, easier and more natural relationships with customers using messaging to boost customer experience and satisfaction. Break down barriers between you and your customers over email or phone. Customers are more likely to give feedback when live chat is available. Match your brand and make chat your own by customizing the position, colours, office hours and more. Proactive chat using prompts to guide or assist visitors. Ask for feedback, help with pricing or ask for questions at just the right moment.Starting Price: $15 per month -
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REVE Chat
REVE Chat
REVE Chat, a chat widget and live chat software online, is installable on business websites and ideal for small to mid-sized companies in different industries. REVE Chat key features include voice calls, live chat, visitor queuing, analytics, and proactive chat. With REVE Chat's proactive chat feature, users can set messages to appear from predetermined visitor actions. REVE Chat's chat window is also customizable to fit the company's branding. -
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Online Live Chat
Online Live Chat
Signing up for our live chat software is easy. Just visit our sign-up page and create your login information. We are so sure you’ll love our help desk software, we’ll even give you the first 30 days for free! We give you a small javascript snippet that you place on your website, displaying the live chat widget. Make sure to put the javascript on every page that you want mobile chat to be available! You can customize the details of our live chat software to the specifics of your business. Change your office hours, add other users, and more. As a customer, there’s nothing worse than finding yourself in need of assistance and waiting days for a reply. With our unique help desk software, they’ll have instant access to the live support they need at the moment they need it with live chat. Your clients will be delighted to find that their questions will be addressed quickly through live chats.Starting Price: $4.99 per month -
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Cbox
Cbox
Cbox is an embedded live chat web app for online communities, education and training platforms, and live-streaming events. Get a Cbox to enable your visitors and users to engage one another in rich real-time conversation. Cbox keeps users on your site and keeps them returning. Embed your Cbox directly into your site, or access it in a mobile-friendly standalone mode. Just as every conversation is unique, so is every Cbox. A wide range of theme and customization options allows you to get your Cbox looking just the way you want. Change colors, choose fonts, and upload your own emoticons to make your Cbox live chat experience your own.Starting Price: $1.67 per month